2012 VOLKSWAGEN JETTA Complaints

WITH NO PRIOR INDICATION, THE ENGINE GLOW PLUG LIGHT BEGAN FLASHING WHILE DRIVING ON THE HIGHWAY. WITHIN FEW MINUTES, THE ENGINE LIGHT CAME ON AND CAR STARTED TO LOOSE POWER. ENGINE NOISE PITCH CHANGED, AND WAS ABLE TO PULL THE CAR OF THE MAIN FREEWAY AND BARELY MADE IT TO THE DEALERSHIP. AS SOON AS WE MADE IT TO THE DEALER PARKING LOT, THE ENGINE CUT OFF. DIAGNOSTIC OF THE CAR SHOWED THAT THE CAR SUFFERED A CATASTROPHIC HPFP FAILURE WHICH CAUSED DEBRIS CONTAMINATION THROUGHOUT THE ENTIRE FUEL SYSTEM. 4 DAYS LATER, THE ENGINE HAD ITS HPFP, FUEL LINES, INJECTORS, AND AUXILIARY PUMP REPLACED. FUEL TANK WAS FLUSHED AND CLEANED OUT FROM DEBRIS. COST UNDER WARRANTY WAS $5500. THE DEALER SAID THAT THEY'VE HAD 50 CARS EXHIBITING SIMILAR CONDITIONS. CAUSE OF THE FAILURE IS UNDER INVESTIGATION BY VW. AS OWNERS, WE HAVE NO CLUES WHAT TO DO OR WHEN THIS WILL RE-OCCUR AGAIN WHICH DOES NOT GIVE ME ANT SENSE OF CONFIDENCE. I ALWAYS FILL AT THE SAME CHEVRON STATION SO IT IS NOT THE QUALITY OF THE DIESEL. *TR

33,600 MILES WITH NO PROBLEMS AT ALL ON VW TDI SPORTWAGEN. LOS ANGELES TO LAKE HAVASU, AZ FRIDAY, AFTERNOON JULY 11, 2014, 300 MILES IN 110 DEGREE WEATHER. PARKED FOR 2 HOURS, DROVE TO MARKET. GLOW PLUG LIGHT CAME ON, ENGINE STUMBLED, DIED, NO RESTART. WALKED TO 2ND HOME. NEXT DAY - NO START, CALLED VW, TOWED 150 MILES TO LAS VEGAS, RENTED CAR IN AZ FOR WEEKEND AND DRIVE BACK TO LA. LV VW DEALER SAYS "OUT OF FUEL". REPLY "IMPOSSIBLE, ONLY DROVE 300 MILES". ON MONDAY, DEALER CALLS TO SAY IT MAY TAKE A WEEK, IT IS THE FUEL PUMP AND HE IS WORKING ON GETTING COVERAGE FOR WORK FROM VW. REPLY "STILL UNDER WARRANTY, WHY WOULDN'T VW COVER". NO ANSWER. ON WEDNESDAY CALLS TO SAY HAVE TO ORDER PARTS, METAL PARTICLES IN THE FUEL SYSTEM, MAY BE LONGER.(FINAL COUNT 11 DAYS FROM FAILURE TO REPAIR). WITH ADDITIONAL DAYS ON RENTAL, OUT OF STATE DROP OF FEE, HOTEL ROOM, ETC. ABOUT $800 IN OUTLAY (NOT COUNTING TIME TO TRAVEL TO LAS VEGAS TO PICK UP CAR AND BACK TO LA). *TR

TL* THE CONTACT OWNS A 2012 VOLKSWAGEN JETTA. WHILE DRIVING 70 MPH, THE VEHICLE STALLED WITHOUT WARNING. THE CONTACT WAS ABLE TO SUCCESSFULLY MOVE THE VEHICLE OFF THE HIGHWAY BY SHIFTING INTO NEUTRAL. THE DEALER WAS UNABLE TO DUPLICATE OR DIAGNOSE THE FAILURE. THE MANUFACTURER WAS NOTIFIED. THE VEHICLE WAS NOT REPAIRED. THE FAILURE MILEAGE WAS 10,000.

THE 2012 JETTA TDI SPORTWAGEN WAS WORKING PERFECTLY AS WE DROVE TO A LOCAL CONCERT IN THE PARK. AFTER STOPPING FOR APPROXIMATELY 2.5 HOURS FOR THE CONCERT MY WIFE, EIGHT-MONTH OLD CHILD AND I STARTED THE VEHICLE TO HEAD BACK HOME, AT THIS TIME THE VEHICLE STARTED AND WAS WORKING PROPERLY. AFTER DRIVING APPROXIMATELY ONE-MILE I PUSHED THE ACCELERATOR TO GO OVER A SMALL BRIDGE AND THE VEHICLE HAD ALMOST NO POWER THEN THE GLOW PUG LIGHTS AND THE CHECK ENGINE LIGHT CAME ON. I THEN PULLED INTO A PARKING LOT TO SHUT OFF THE VEHICLE TO BE SURE WE WERE SAFE AND DID NOT CAUSE ANY DAMAGE TO THE VEHICLE. AFTER A MINUTE I TRIED TO RESTART THE VEHICLE AND ALL SEEMED OK AGAIN FOR ABOUT A 1/2 MILE AND THEN THE SAME PROBLEM OCCURRED, VERY LOW POWER GLOW PUG LIGHT AND CHECK ENGINE LIGHT CAME ON. WE WERE ONLY TWO MILES FROM HOME SO AS THE ENGINE TEMP WAS GOOD I CONTINUED HOME ON SURFACE STREETS WITH LITTLE POWER AND MADE IT HOME. CALLED OUR LOCAL DEALER AND DROVE TO THEM THE NEXT DAY, THEY SEEMED TO KNOW THE ISSUE WHEN I CALLED AND AS EXPECTED, THE SAME ISSUE AS SO MANY OTHERS! THE HIGH PRESSURE FUEL PUMP, (HPFP) HAD FAILED AND METAL SHAVINGS WERE STREWN THROUGHOUT THE FUEL SYSTEM. VOLKSWAGEN REPLACED THE ENTIRE FUEL SYSTEM UNDER WARRANTY BUT THE REAL ISSUE REMAINS. WHEN WILL THE NHTSA OR VOLKSWAGEN STEP UP TO RECALL VEHICLES AND CORRECT THIS CHRONIC PROBLEM! I AM FORTUNATE THAT MY FAMILY WAS NOT INJURED BUT READING MANY OTHERS STATEMENTS IT WILL ONLY BE A MATTER OF TIME BEFORE SOMEONE IS KILLED OR SERIOUSLY INJURED AS A DIRECT RESULT OF THE FUEL PUMP FAILURE PROBLEM. THERE WAS A 1/2 TANK OF FUEL AND THIS WAS DEFINITELY NOT A FUELING PROBLEM. I PERSONALLY AND ALWAYS FUEL THE VEHICLE, USE MAJOR CHAIN BRANDS AND ALWAYS DIESEL! *TR

CAR IGNITION WILL NOT TURN OFF. WAS TOLD BY A DEALERSHIP THAT IT WAS THE STEERING COLUMN LOCK AND SHEER BOLTS WOULD NEED TO BE REPLACED. *TR

KEY WILL NOT TURN TO SHUT ENGINE OFF , TURN KEY FORWARD LIKE STARTING CAR , THEN RELEASE KEY SO IT SPRINGS BACK AND REMOVE KEY. DEFECT, COULD NOT SHUT CAR OFF WHILE PUMPING GAS, HAD TO WAIT TILL I WAS HOME TO LOOKUP ON INTERNET HOW TO TURN KEY OFF. *TR

I WENT TO PASSENGER SIDE OF PARKED VEHICLE, OPENED DOOR, AND ADJUSTED SEAT POSITION BACKWARDS SLIGHTLY. THE NEXT MORNING I STARTED CAR AND AFTER SEVERAL MILES OF DRIVING , THE SOLID (NON-BLINKING) AIRBAG LIGHT CAME ON. I CALLED 2 DEALERS IN AREA WHO TOLD ME TO BRING IT IN IMMEDIATELY FOR A $900 TO $1000 REPAIR. I HAD FAULT DIAGNOSED BY PROFESSIONAL AS A PASSENGER SIDE CURTAIN AIRBAG FAULT TO THE IGNITER - SHORT TO GROUND. I WILL NOT PAY FOR THIS REPAIR WHICH IS OBVIOUSLY A DEFECTIVE PART THAT SHOULD BE RECALLED. MY AIRBAG SYSTEM IS NOW DEACTIVATED. *TR

TL* THE CONTACT OWNS A 2012 VOLKSWAGEN JETTA. THE CONTACT STATED THAT WHILE DRIVING 70 MPH, THE VEHICLE REDUCED IN SPEED AND STALLED WITHOUT WARNING. THE VEHICLE WAS UNABLE TO RESTART. THE VEHICLE WAS TOWED TO THE DEALER WHERE IT WAS DIAGNOSED THAT THE HIGH PRESSURE FUEL PUMP FAILED AS A RESULT THE FUEL PUMP AND THE FUEL SYSTEM NEEDED TO BE REPLACED. THE VEHICLE WAS REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 12,000.

MY CAR HAS APROX 39K MILES. HEARING A METALLIC GRINDING SOUND IN MY ENGINE WHILE DRIVING. TOOK IT TO A VW DEALER. THEY TOLD ME IT'S A HIGH PRESSURE FUEL PUMP FAILURE AND THAT NOT TO DRIVE IT AS IS. 1 WEEK LATER, PICKED UP MY "REPAIRED" CAR TO ONLY HAVE A HOWLING SOUND COMING FROM ENGINE WITHIN 1 HOUR OF PICKING IT UP. BROUGHT THE CAR BACK NEXT DAY AND WAS TOLD IT'S THE AUXILLARY FUEL PUMP FAILING. THAT WAS REPLACED. PICKED UP MY CAR YESTERDAY AND TODAY I HAVE A HIGH PITCHED HOWLING SOUND AGAIN FROM THE SAME PART OF MY ENGINE. RETURNING THE CAR AGAIN TO VW TOMORROW. I AM AFRAID TO DRIVE MY CAR. APPARENTLY THIS A COMMON PROBLEM WITH VW TDI HIGH PRESSURE FUEL PUMPS. CAR CAN DIE ON ME ANY TIME. SO FAR REPAIRS COVERED UNDER POWER TRAIN WARRANTY. THIS IS LOOKING LIKE A LEMON TO ME. *TR

THE CLOCK SPRING IN THE STEERING WHEEL FAILED. ALSO REFERRED TO AS THE STEERING COLUMN ELECTRONIC CONTROL MODULE. THE FAILURE ILLUMINATED THE AIRBAG WARNING LIGHT AND ALL THE STEERING WHEEL SWITCHES AND HORN STOPPED WORKING. IT WAS JUST OVER THE 50,000 MI WARRANTY SO DEALER WOULD NOT REPAIR. *TR