2002 VOLKSWAGEN JETTA Complaints
View complaints related to 2002 VOLKSWAGEN JETTA. The complaints found here are submitted by actual consumers with first hand experience. There are more than 680 complaints submitted for the 2002 VOLKSWAGEN JETTA. You can submit your own complaint to the NHTSA or call the Hotline, Monday-Friday 8am to 8pm at (888) 327-4236, TTY: (800) 424-9153.
-
2002 VOLKSWAGEN JETTA- AUSTIN, TX
A FEW WEEKS AGO I WAS DRIVING MY 02 JETTA TDI AND WAS SITTING AT A LIGHT WITH THE BRAKES APPLIED. ONCE THE LIGHT TURNED GREEN I RELEASE THE PEDAL AND IT HAD A HYDRAULIC RELEASE SOUND, LIKE A SWISHING NOISE. THE BRAKES WERE STILL ON BUT THE PEDAL HAD RELEASED. I TAPPED THE PEDAL AND THEY RELEASED. OVER THE COURSE OF MY DRIVE HOME EVERY TIME I APPLIED THE BRAKES THE PEDAL WOULD SUCK ALL THE WAY TO THE FLOOR AND MAKE THAT SWISHING SOUND. THE CAR WOULD JOLT AS THE BRAKES APPLIED FULL FORCE. OTHER TIMES THEY WOULD STAY APPLIED AND I WOULD HAVE TO TAP THE PEDAL AND THEN THEY WOULD RELEASE. I GOT HOME AND LATER DECIDED TO TEST THE CAR OUT AGAIN. AND IT DID NOTHING! THE CAR DROVE FINE FOR A COUPLE WEEKS. TODAY THE PROBLEM STARTED AGAIN SUDDENLY. ADVICE. HELP. THANKS. *AK
Source: NHTSA WEB SITE -
2002 VOLKSWAGEN JETTA- ARLINGTON, WA
I HAVE A 2002 JETTA 1.8T. I STARTED DRIVING MY CAR AND TURNED ON MY SEAT WARMER TO 3 AND WITHIN 30 SECONDS SAW A STREAM OF SMOKE COMING FROM MY SEAT. I QUICKLY TURNED OFF THE SEAT WARMER AND STOPPED THE CAR AND GO OUT. A HOLE WAS BURNED THROUGHT MY SEAT AND MY JEANS THAT I WAS WEARING WERE BURNED AS WELL. I TURNED IT BACK ON FOR A SECOND AND SAW A SMALL FLAME IGNITED.*AK
Source: NHTSA WEB SITE -
2002 VOLKSWAGEN JETTA- HERMOSA BEACH, CA
APPROXIMATELY 2 MINUTES AFTER TURNING ON DRIVER'S SIDE SEAT HEATER, NOTICED BURNING SMELL, FOLLOWED SHORTLY THEREAFTER BY HEAT SENSATION ON MY LEFT THIGH. IMMEDIATELY TURNED HEATER OFF, PULLED CAR OFF ROAD, AND GOT OUT. FOUND DIME SIZED BURN PATTERN IN LEATHER SEAT. SEARCHED NHTSA WEBSITE THE NEXT DAY AND FOUND THAT THIS IS A COMMON PROBLEM ON 2002 JETTAS. CALLED DEALER TO SCHEDULE A REPAIR APPOINTMENT.*AK
Source: NHTSA WEB SITE -
2002 VOLKSWAGEN JETTA- BALA CYNWDY, PA
SEAT HEATER ON 2002 JETTA 1.8T OVERHEATED CREATING HOLE IN DRIVER'S SEAT. HILE DRIVING NORMALLY THE WITHT HE SEAT HEATER IN POSITION 1 ( LOWEST - HIGHEST IS 5) SEAT GOT TOO HOT TO THE POINT FELT AS THOUGH WOULD BURN. THERE WAS NO FIRE OR SMOKE BUT LITTLE BURNING SMELL. CAR WAS SENT TO ARDMORE VW FOR SERVICE AND THEY TESTED SEAT HEATER. GOT CALL FROM SA THAT THE SEAT HEATER WAS GONE AND THAT IT BURNT THROUGH THE SEAT COVER. *AK
Source: NHTSA WEB SITE -
2002 VOLKSWAGEN JETTA- ATLANTA, GA
WHILST DRIVING I EXPERIENCED A PROBLEM CHANGING GEARS - STIFFNESS GETTING CAR INTO LOW GEARS. CAR WAS TOWED INTO LOCAL VW DEALER. I WAS INFORMED THAT THE CLUTCH WAS WORN OUT. THE CAR IS 2 1/2 YEARS OLD WITH 16,000 MILES ON THE CLOCK. VW (DEALER AND VW OF AMERICA CUSTOMER CARE) CLAIM THAT THIS IS DUE TO "WEAR AND TEAR" AND THE RESULT OF THE DRIVER NOT KNOWING HOW TO DRIVE STICK SHIFT ! I'VE DRIVEN MANUAL TRANSMISSIONS FOR THE LAST 17 YEARS (EVERY CAR I HAVE OWNED WAS MANUAL TRANSMISSION) FROM THE RESEARCH I'VE DONE THIS SEEMS TO BE A COMMON ISSUE WITH THE 1.8T JETTA. *JB
Source: NHTSA WEB SITE -
-
2002 VOLKSWAGEN JETTA- WILMINGTON, MA
HEATER IN THE DRIVER'S SEAT BURNED THROUGH THE SEAT AND DRIVER'S COAT WHILE DRIVING. *AK
Source: HOTLINE VEHICLE OWNERS QUESTIONNAIRE -
2002 VOLKSWAGEN JETTA- NOVI, MI
MY CAR, A 2002 VOLKSWAGEN JETTA WAS PARKED AND RUNNING AND THE DRIVER SEAT CAUGHT ON FIRE FOR NO APPARENT REASON DUE TO MOST LIKELY THE HEATING ELEMENT IN THE SEAT. I AM FILING THIS COMPLAINT BECAUSE IF I WAS IN THE CAR I MAY HAVE BEEN INJURED OR KILLED DUE TO THE DEFECT. I JUST WANT SOMEONE TO KNOW SO THAT OTHER PEOPLE ARE SAFE IN THE FUTURE. *JB
Source: NHTSA WEB SITE -
2002 VOLKSWAGEN JETTA- LOS ANGELES, CA
I OWN A VOLKSWAGEN JETTA 1.8 TURBO, 2002. IT IS AT 29,000 MILES CURRENTLY. SINCE 14,000 MILES IT HAS HAD A SHAKING PROBLEM THAT OCCURS WHEN THE VEHICLE IS STARTED AND PUT IN GEAR. THE BRAKE MUST BE PRESSED FOR THE SHAKING TO OCCUR. THE LATEST INCIDENT HAD THE ACR SHAKING SO HARD THAT IT WAS IMPOSSIBLE TO DRIVE. WHEN THE VEHICLE WARMS UP, IT STOPS. DIFFERENT PROBLEMS HAVE BEEN BLAMED FOR THE PROBLEM, SUCH AS THE FAULTY IGNITION COILS RECALLED BY VW, THE ENGINE TIMING, AND NOW THE TRANSMISSION. THIS CAR HAS A HISTORY OF FAILING TRANSMISSIONS AND IS UNSAFE. I AM SEEKING A FULL REFUND PLUS LICENSE AND REGISTRATION FEES. VOLKSWAGEN'S CUSTOMER CARE LINE IS INEFFICIENT AND DOES NOT FOLLOW UP ON PROBLEMS, NOR DOES IT ALLOW A CUSTOMER TO SPEAK TO ONE PERSON REGARDING ALL OF THEIR ISSUES. THIS MAJOR PROBLEM IS ACCOMPANIED BY SEVERAL OTHER KINDS OF FAILURES--RADIO, HORN, SEVERAL OTHER FUSES, AND AIR INTAKE. VW DOES NOT TAKE NOTICE OF ITS CUSTOMERS, AND FURTHER ACTION WITH LARGER ENTITIES MUST OCCUR FOR ANY KIND OF RESOLUTION TO BE REACHED. *JB
Source: NHTSA WEB SITE -
2002 VOLKSWAGEN JETTA- SEATTLE, WA
WHILE DRIVING THE FRONT PASSENGER SIDE TIRE BLOWOUT. *NM THE RIGHT FRONT TIRE FAILED. THE LEFT FRONT TIRE CONTAINED NUMEROUS LATERAL CRACKS ON THE INNER SIDEWALL. THE REMAINED THREE TIRES CONTAINED SIMILAR CRACKS. THE CRACKS MEASURED 3-5 INCHES. *SC
Source: CONSUMER LETTER -
2002 VOLKSWAGEN JETTA- WEST JORDAN , UT
2002 VW JETTA 1.8T - I SURE YOU HAVE HEARD OF THE CLUTCH PROBLEMS MY CLUTCH HAS GONE OUT NOW AT ONLY 27,000 MILES. VISIT MYVWLEMON.COM AND YOU WILL SEE HUNDREDS OF STORIES OF THE SAME PROBLEM, ALSO ON VWVORTEX.COM EVEN CAR AND DRIVE WROTE ABOUT IT. THE CLUTCH NEEDS TO BE RECALLED I AM WILLING TO GET EVEN MORE NAMES OF PEOPLE WITH THE SAME PROBLEM AND CAN HAVE HUNDRENDS OF COMPLAINTS WITHIN DAYS IF NEEDED.*AK
Source: NHTSA WEB SITE