2013 VOLKSWAGEN JETTA Complaints

2013 VW JETTA HYBRID THE VECHILES FELT LIKE IT WAS CUTTING IN AND OUT AT EVER STOP AND JERKED US BACK AND FORTH ALITTLE.. AFTER RETURNING TO NORTH COAST AUTOMALL OF AKRON. THEY SAID THAT WAS NORMAL THAT ALL HYBRIDS DID THAT.. SO YES I WAS EXCITED HAVEN'T HAD A NEW CAR IN ALONG TIME . AFTER WILLING AND DEALING WITH BANKS THEY SAID WE NEED 1500.00 DOWN AND YOU MUST BUY THIS EXTENDED WARRANTY OR ALL BETS OFF. NOT TRYING TO FIGHT WITH ANYONE AT THE TIME MY GIRL WAS UPSET AND DIDN'T WANT TO PAY ANOTHER 2500 FOR THIS WARRANTY THAT WE TOLD FIXED ANYTHING ON THIS CAR.. AFTER FINALLY JUST SAYING SCREW IT GUESS YOU NEVER KNOW WHAT KIND OF PROBLEMS MAY COME. SO THEY PROMISED ME A NEW TIRE AND GAVE ME A PLATINUM EXTENDED WARRANTY PACKET SENT US ON ARE WAY . ALSO INCLUDE WAS THE VECHILES HAD LIGHT DAMAGE TO IT NOTHING MAJOR..., SO AFTER DRIVING THE CAR FOR A COUPLE DAYS NOTICE SERIOUS STAKING LIKE AND JERKY BAD .. SO TOOK IT BACK TO DEAL TO GET TIRE PUT ON AND VECHILES CHECKED WENT TO MALL ACROSS STREET TO COME BACK TO WE CAN'T GET UR CAR RUNNING IT JUST WON'T START.. SO AFTER LEAVING IN A LENDER CAR LET ME REMIND YOU THE CAR I JUST GOT 3 DAYS BEFORE.. SO DAVE WALTERS VW DEALERSHIP CALLS AND SAY NEED A MECHTRONIC UNIT.. .. SO AT 63000 MILES THEY SAID LOOKS LIKE IT'S GOING BE ABOUT 3,000 TO FIXS.. ONLY 3,000 MILES OUT OF POWERTRAIN WARRANTY VW CORP.. TELLS ME POWELL WE CAN'T HELP YOU THIS MATTER HAS BEEN RESOLVED YEARS AGO.. SO AFTER FIGHTING WITH VW AND NCOAST I PRETTY MUCH WAS SO AFTER MONTHS OF FIGHTING BACK AND FORTH SUMMER HITS.. NO A/C AND VW OF BRUNSWICK TELLS ME 500.00 AND WELL FIX THE A/C AND GET YOUR EXTENDED WARRANTY TO FIXED THE TRANNY.. SO AFTER DAYS OF A LOANER AGAIN I'M BACK AT SQUARE WELL YOUR EXTENDED WARRANTY DOESN'T AFTER MONTHS AND MONTHS OF GETTING PUSHED AROUND BYE LAIRS , FRAUD , FALSE INFO AND SOLD A FALSE EXTENDED WARRANTY AND VW CORP THAT DOESN'T WANT

KEY GETS STUCK IN IGNITION AND I CANNOT TURN OFF THE ENGINE." WHEN CAR IS PARKED ANYWHERE KEY USUALLY WON'T TURN TO START CAR, EVENTUALLY DOES, BUT SOMETIMES THE KEY WILL NOT TURN TO SHUT THE CAR OFF, SO IT STAYS RUNNING TILL THE KEY DECIDES IT WANTS TO COME OUT OR RUN OUT OF GAS AFTER SAVING FOR YEARS, BOUGHT THIS CAR FOR OUR DAUGHTER, AFRAID TO DRIVE ANYWHERE. MAY GET STUCK SOMEWHERE WHERE KEY WILL NOT TURN TO START CAR. IF A CAR DOES NOT TURN OFF OR START, THIS IS A SAFETY CONCERN. I HAVE ONLY HAD THE CAR LESS THAN 2 WEEKS AND NOTICE IT IS GETTING HARDER AND HARDER TO TURN THE KEY ON OR OFF. MANY COMPLAINTS REGARDING THE SAME ISSUE, WHICH APPEARS TO BE THE IGNITION SWITCH LOCK. VOLKSWAGEN SHOULD RECALL THESE CARS FOR FAULTY IGNITION SWITCHES. THANK YOU - [XXX] INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6).'*JB

KEY REMAINS STUCK IN IGNITION AND CAR CANNOT WILL NOT TURN OFF VW DEALER SAID THE IGNITION LOCK CYLINDER NEEDED TO BE REPLACED FROM OVER USE!!! DIDN'T KNOW YOU WEREN'T SUPPOSE TO BE ABLE TO DRIVE YOUR CAR!!

THE KEY GETS STUCK SO IT WONT TURN TO SHUT THE CAR OFF. IF ABLE TO GET IT TO TURN THE CAR OFF THE KEY GETS STUCK SO YOU CAN'T TAKE IT OUT. TRYING TO TURN THE CAR OFF THE KEY GETS STUCK.

FREQUENTLY THE STEERING WHEEL WILL NOT UNLOCK,KEY WILL NOT TURN, THIS IS HAPPENING ALMOST EVERYDAY, DRIVE TO WORK PARK THE CAR, AT END OF DAY THE IGNITION KEY WON'T TURN. STEERING WHEEL IS LOCKED UP, HAVE TO WRESTLE WITH IT CONSTANTLY, IF I GET OUT A JAR THE CAR BACKWARDS OR FRONTWARDS IT MAY UNLOCK THE KEY AND WHEEL AND MAY NOT. THIS OCCURS ALMOST EVERYDAY. THIS IS VERY DANGEROUS AND FRUSTRATING.

I HAVE HAD TO REPLACE BOTH LOW BEAM HEADLIGHT 3 TIMES IN 6 WEEKS. NOTHING IS WRONG WITH THE WIRING BULBS JUST KEEP BURNING OUT. IT APPEARS THAT OTHERS ARE HAVING THIS PROBLEM ALSO. VW DEALERSHIPS OFFER NO SOLUTIONS.

KEY STUCK IN IGNITION! THE KEY KEEPS GETTING STUCK IN ON POSITION IN THE IGNITION SWITCH AFTER COMING TO A STOP. AN EXCESSIVE AMOUNT OF WIGGLING, TURNING, PULLING OR JERKING WILL EVENTUALLY MOVE THE KEY TO THE OFF POSITION. SOMETIMES IT TAKE UP TO 20 MINUTES BY A STRONG PERSON TO ACCOMPLISH THIS TASK. ALTHOUGH THIS CAR IS OUT OF WARRANTY HOWEVER THIS IS A KNOWN ISSUE AND VW IS AWARE OF THIS ISSUE. HOWEVER VW USA HAS REFUSED TO RECALL NOR PAY TOWARDS THE REPAIR COST WHICH HAS BEEN QUOTED AT $800 BY THE DEALERSHIP.

WHILE CAR IS IN PARK, KEY WILL GET STUCK IN IGNITION WHILE ATTEMPTING TO TURN CAR OFF. UNABLE TO TURN KEY TO THE OFF POSITION.

IGNITION SWITCH GETS STUCK BOTH WHEN STARTING AND WHILE STOPPING, HAD TO LET MY CAR RUN FOR HOURS BEFORE I HAD TO WIGGLE OUT THE KEY, DONT THINK THIS WILL WORK FOR LONG.

THE CAR WAS TURNED ON BY A MECHANIC TO BE MOVED TO BE WORKED ON. HE COULD NOT GET THE CAR TO TURN OFF AND THE STEERING WHEEL WAS NOT LOCKED. THE KEY WOULD NOT TURN. HE CALLED THE VW DEALER AND THEY SAID IT'S A COMMON PROBLEM/DEFECT. IT IS DANGEROUS AND SHOULD BE A RECALL ESPECIALLY IF OUT OF TOWN OR OUT LATE AT NIGHT. THE PART WILL TAKE AT LEAST TWO WEEKS TO GET IN STOCK AT A COST OF OVER $600.00.