1995 VOLKSWAGEN JETTA Complaints

WHILE DRIVING, HOOD FLEW UP AND SMASHED INTO THE WINDSHIELD, DEALERSHIP WAS IN POSESSION OF VEHICLE FOR 30 DAYS, CONSUMER WAS NOT AWARE OF RECALL 98V16 UNTIL THIS INCIDENT HAPPENED, DEALERSHIP REFUSED TO SERVICE THE VEHICLE, CONSUMER WANTS DEALERSHIP TO PAY FOR ALL CHARGES SINCE THIS VEHICLE IS INCLUDED IN RECALL CAMPAIGN. *SLC

DOZEN POWER WINDOW REGULATOR AND MOTOR FAILURES SINCE NEW. FIRST ONE AT 4,373 MILES. ABOUT ONCE EVERY SIX MONTHS ON AVERAGE I HAVE TO DEAL WITH THE WINDOW FALLING INTO THE DOOR OR GETTING STUCK UP. I'VE PAID THROUGH THE NOSE TO GET THESE REPAIRED. I'VE TALLIED QUITE A BIT OF SIMILAR AND IDENTICAL INCIDENTS OF THIS PROBLEM, IN OTHER MODELS AS WELL, AND I THINK IT'S ABOUT TIME VW IS FORCED TO DO SOMETHING ABOUT IT. THEY'VE DUPPED THOUSANDS OF OWNERS ON THIS PROBLEM AND THEIR CLAIM THAT THE WARRANTY IS EXPIRED SHOULDN'T BE ACCEPTED ANYMORE, ESPECIALLY IF THE FAILURES OCCURED UNDER WARRANTY AND THEN CONTINUALLY BREAK AFTERWARD. THE NHTSA OUGHT TO HELP ALL THE OWNERS FILE A CLASS ACTION SUIT ON BEHALF OF THE OWNERS TO COMPENSATE THEM FOR THEIR TROUBLES AND FRUSTRATIONS. LEAVING YOUR CAR AT A DEALERSHIP ISN'T EXACTLY CONVENIENT, AND HAVING TO DO IT REPEATEDLY FOR THE SAME PROBLEM SHOULD BE UNACCEPTABLE TO THE INDUSTRY AND THE INDUSTRY REGULATORS (YOU). MY FAMILY ALSO OWNS A 1986 HONDA ACCORD WITH 190,000 ON IT AND NOT ONCE IN 15 YEARS HAS ANY OF ITS WINDOW REGULATORS OR MOTORS FAILED. VW JETTA'S AREN'T THE ONLY MODEL SUSCEPTABLE TO THIS FAILURE, PASSATS AND EVEN THE NEW BEETLE HAVE IDENTICAL FAILURES FOR MANY YEARS, I JUST RESEARCHED IT ON YOUR OWN SITE. ADD UP THE COMPLAINTS AND YOU'LL FIND THERE'S SIGNIFICANT REASON TO ACTUALLY DO SOMETHING ABOUT IT FOR THE OWNERS AND AMPLE REASON TO FINE VW AND FORCE THEM TO ACKNOWLEDGE THEIR FAILURES BY REIMBURSING THE PEOPLE WHO KEEP THEM IN BUSINESS, THEIR CUSTOMERS. THANK YOU. TODD CALLAHAN

THIS IS THE THIRD DISTRIBUTOR INSTALLED ON THIS VEHICLE. THE ORIGINAL DISTRIBUTOR FAILED AT 24K. THAT WAS REPLACED UNDER WARRANTY AN THAT ONE FAILED AT 97,500. THE FAILURE RESULTS IN THE VEHICLE STUMBLING, AND STALLING IN TRAFFIC*AK.

DRIVER DOOR IS MISALIGNED. VEHICLE BEEN IN DEALER SHOP ON FIVE OCCASIONS, AND UNABLE TO CORRECT PROBLEM. FEEL FREE TO PROVIDE US WITH ANY FURTHER DETAILS ON THIS MATTER. *AK

BOTH REAR POWER WINDOWS CANNOT BE OPERATED BY REAR SWITCHES OR BY FRONT DRIVER'S SIDE SWITCHES. DEALER NOTIFIED, AND INFOMED CONSUMER THAT VEHICLE WAS OUT OF ITS WARRANTY AND NOT COVERED UNDER A RECALL. ANY REPAIRS WOULD BE AT CONSUMER COST. FEEL FREE TO PROVIDE US WITH ANY FURTHER INFORMATION CONCERNING THIS MATTER. *AK

MASTER COMPUTER ORIGINALLY BLOWN 4/15/00, MILEAGE 93,000. REPAIRED AND REPLACED 5/00. BLOWN AGAIN 4/01/01. 11 MONTHS AND 17,000 MILES LATER AT 110,000. MASTER COMPUTER TIMING MECHANISM CONTROLLING THROTTLE SECTION ONLY WENT OUT AND CAUSING THE CAR TO REACT TO LATE TO THROTTLE PRESSURE OR OVERTHROTTLE. THE CAR SURGES, HESITATES TO START AND LOSES ALL POWER INCLUDING STEERING IF ANY OTHER HEAVY ELECTRICAL COMPONETS REQUIRING ADDITIONAL AMPS SUCH AS A/C UNIT ARE ENGAGED. APRIL 1ST CAR WOULD REFUSED TO START, FINALLY STARTED AND SMELLED OF FUEL. APRIL 2ND CAR WAS TAKEN TO VW OF CONCORD CA. DIAGNOSIS, SPARK PLUGS AND $80.00. APRIL 3RD CAR DRIVEN AND SAME PROBLEM. APRIL 3RD-7TH CAR PARKED UNABLE TO DRIVE SAFELY. APRIL 7TH OR 8TH DROPPED IN THE NIGHT DROP FOR DIAGNOSIS ON APRIL 9TH. CAR WAS IN SHOP FROM APRIL9-APRIL24TH. APRIL 24TH PICKED UP CAR AND $250.00 BILL. DIAGNOSIS, FUEL INJECTOR CLEANING AND THROTTLE ADJUSTMENT. APRIL 25TH CAR STALLS 2 TIMES IN MOVING TRAFFIC. NO WARNING LIGHTS, NO SOUNDS AND NO WARNING. CAR WENT DEAD AND WAS COMPLETELY SILENT AND NO STEERING AND NO BRAKING. ROLLED TO STOP ON HIGHWAY AND TURNING IN TRAFFIC. NO WARNING EITHER TIME, JUST COMPLETELY DEAD. OWNER CALLED DEALER AND CAR WAS DRIVEN BACK TO SHOP APRIL 25TH. APRIL 22TH-MAY2ND CAR IN SHOP. MAY 3RD, DEALER THOUGHT IT WAS THE FUEL PRESSURE REGULATOR. MAY 4TH, DEALER CALLED WAS NOT THE FUEL PRESSURE REGULATOR. MAY 5TH DEALER PHONED, PERHAPS IT IS THE MASTER COMPUTER, YET AGAIN. MAY 6TH CONFIMED IT IS THE MASTER COMPUTER. MAY 7TH-9TH NO CALL FROM DEALER, CAR STILL IN SHOP. MAY 9TH, OWNER CALLS VW-AMERICA TO FIND OUT ABOUT GETTING A POSSIBLE EXTENTION ON THIS WARRANTY AND WAS GIVEN REFERENCE NUMBER. VW-AMERICA WAS QUITE RUDE AND NON-INFORMATIONAL AND REFUSED TO SPEAK OF ANY POSSIBLE DEFECTS IN REPLACEMENT PARTS. MAY 14TH, CALLED BACK VW-AMERICA, ONCE AGAIN RUDE AND ALL OWNERSHIP INFORMATION WAS STILL INCORRECT THAT WAS TO BE CHANGED ON 5/11/01. 5/15 CAR STILL AT SHOP

BACK LIGHT IN DISPLAY OF INSTRUMENT PANEL HAS GONE OUT. WHEN DEALER CONTACTED, EVEN THOUGH THE CAR IS UNDER WARRANTY, THEY WILL NOT REPLACE THAT PART. AFTER SPEAKING AND RESEARCHING MANY VW OWNERS, I HAVE FOUND OUT THAT THIS HAS HAPPENED TO NUMEROUS OTHER PEOPLE WHO OWN THE SAME YEAR CAR. IT IS A COSTLY REPAIR (QUOTED $110), EVEN THOUGH MOST LIGHTS IN OTHER CARS NEVER GO OUT. THIS CAR IS NOT THAT OLD THAT IT SHOULD GO OUT. ALSO, IT CREATES A SAFETY RISK BECAUSE OF THE OBVIOUS, NOT BEING ABLE TO SEE ANYTHING CRUCIAL IN DISPLAY.*AK

TRANSMISSION WOULD GO FORWARD WHEN PLACED IN REVERSE. MUCH NOISE WAS PRESENT. AT 100017 MILES DEALER CLAIMED TRANSMISSION WAS OK SO I SHOULD JUST DRIVE THE CAR. DEALER / VOLKS N.A. CLAIM MILEAGE EXCEEDED WARRANTY THEREFORE THEY WERE NOT RESPONSIBLE FOR ANY PORTION OF THE COST OF REPAIRS. *AK

CONSUMER FEELS THERE'S AN ELECTRICAL PROBLEM THAT DEALER CAN'T FIND. ONCE WHILE TURNING A CORNER VEHICLE DIED. *AK

POWER WINDOW REGULATOR HAS GONE OUT ON ALL FOUR WINDOWS. THE COST IS AT LEAST 250.00 PER WINDOW TO FIX. I RESEARCHED THIS AND THERE HAS BEEN MANY COMPLAINTS FOR THE SAME FAILURE. *AK