2002 VOLKSWAGEN JETTA Complaints

View complaints related to 2002 VOLKSWAGEN JETTA. The complaints found here are submitted by actual consumers with first hand experience. There are more than 680 complaints submitted for the 2002 VOLKSWAGEN JETTA. You can submit your own complaint to the NHTSA or call the Hotline, Monday-Friday 8am to 8pm at (888) 327-4236, TTY: (800) 424-9153.

  • 2002 VOLKSWAGEN JETTA
    - DELRAY BEACH , FL

    THE CAR TAKES 15 MINUTES TO HEAT UP TO 190, OTHERWISE THE CAR WON'T DRIVE FORWARD IN PROPER GEAR WITHOUT JERKING. IT DRIVES LIKE IT IS A STICK SHIFT INSTEAD OF AN AUTOMATIC CHANGING GEAR ON IT'S OWN. THE CAR STOPS WITHOUT ME PRESSING THE BRAKES AND SOMETIMES JUST TURNS OFF UNEXPECTEDLY. IT SMELLS LIKE GASOLINE IN THE CAR. THE CD PLAYER, CLOCK AND VEHICLE ELECTRICAL MALFUNCTIONS ON AND OFF. THE ENGINE LIGHT STAYS ON. AUTONATION PERFORMED A MULTI POINT INSPECTION AND SAYS THE CAR NEEDS A TIMING BELT, COOLANT FLANGE AND AFTER RUN PUMP, AND ROLLERS. *TR

    Source: NHTSA WEB SITE
  • 2002 VOLKSWAGEN JETTA
    - FAIRFAX, VA

    STOPPED AT A LIGHT, WHEN THE DRIVER SIDE SEAT AIRBAG DEPLOYED. SUBSEQUENTLY PUT ON FLASHERS, AND PULLED OVER TO A CURB. PASSENGER SIDE SEAT AIRBAG THEN DEPLOYED (APPROXIMATELY 1 MINUTE LATER AFTER THE FIRST). SEAT AIRBAG DEPLOYMENT RESULTED IN ABRASIONS ON DRIVER AND PASSENGER. CHECKED THE EXTERIOR OF THE CAR, BUT THERE WAS NO DAMAGE. APPROXIMATELY AN HOUR AND A HALF LATER, THE SIDE CURTAIN AIRBAGS ON BOTH SIDES SPONTANEOUSLY DEPLOYED WHILE AGAIN STOPPED AT ANOTHER RED LIGHT. THIRD PASSENGER IN REAR WAS UNINJURED DURING INCIDENTS. *TR

    Source: NHTSA WEB SITE
  • 2002 VOLKSWAGEN JETTA
    - COLD SPRING HARBOR, NY

    PAX FRONT WINDOW FELL INTO THE DOOR. DUE TO CHEAP, PLASTIC WINDOW CLIPS THAT FAILED. REPLACEMENT CLIPS ARE NOW CHEAP POT METAL WINDOW CLIPS. *TR

    Source: NHTSA WEB SITE
  • 2002 VOLKSWAGEN JETTA
    - MINNEAPOLIS , MN

    AFTER SITTING IN TRAFFIC AND DRIVING AT LOW SPEEDS THE CAR SUDDENLY WILL SLIP OUT OF GEAR. THE ENGINE RACES AND I AM STUCK IN FIRST. I HAVE TO CONTINUE TO DRIVE AT HIGH RPMS IN 1ST JUST TO GET HOME. IT HAPPENED INTERMITTENTLY AT FIRST, BUT NOW IT HAPPENS DAILY IN TRAFFIC. I TOOK IT VOLKSWAGEN AND THEY SAY NOTHING IS WRONG. TOOK IT TO A TRANSMISSION SHOP AND THEY SAY THE TRANSMISSION MUST BE REBUILT FOR $6000. IF I TURN THE CAR OFF AND IT COOLS DOWN, I CAN SOMETIMES GET IT TO STAY IN GEAR. IT HAPPENED SEVERAL TIMES WHILE ACCELERATING ONTO A FREEWAY NEARLY CAUSING AN ACCIDENT BECAUSE I HAD TO QUICKLY PULL OFF THE ROADWAY. UNREAL THAT VOLKSWAGEN IS "UNAWARE" OF THIS ISSUE AND CAN'T SEEM TO REPAIR IT. PLEASE RECALL! *TR

    Source: NHTSA WEB SITE
  • 2002 VOLKSWAGEN JETTA
    - LOMBARD, IL

    ENGINE ABRUPTLY LOST ALL POWER AND TURNED OFF WHILE DRIVING DOWN THE STREET. NO WARNING LIGHTS CAME ON, AND THE CAR RESTARTED AND RAN NORMALLY FOR 6 MONTHS. THE SAME THING HAPPENED ABOUT 6 MONTHS LATER. 10 MINUTES AFTER THE SECOND EPISODE, MECHANIC WASN'T ABLE TO FIND A FAULT CODE AND DROVE IT WITHOUT THE STALL RECURRING. *TR

    Source: NHTSA WEB SITE
  • 2002 VOLKSWAGEN JETTA
    - CRAWFORDSVILLE, IN

    BOTH FRONT SEAT HEATERS ON ANY SETTING ARC AND HAVE BURNED MULTIPLE HOLES ON THE OUTER LOWER SEAT UPHOLSTERY. *TR

    Source: NHTSA WEB SITE
  • 2002 VOLKSWAGEN JETTA
    - CUYHOGA FALLS, OH

    TL* THE CONTACT OWNS A 2002 VOLKSWAGEN JETTA. THE CONTACT STATED THE VEHICLE ENGULFED INTO FLAMES WHILE PARKED AND UNOCCUPIED. IN ADDITION, ONE OR TWO DAYS PRIOR TO THE FAILURE THE ABS WARNING INDICATOR ILLUMINATED. THE FIRE DEPARTMENT EXTINGUISHED THE FLAMES AND ADVISED THAT THE FIRE ORIGINATED NEAR THE ABS CONTROL MODULE. THE ENGINE COMPARTMENT WAS COMPLETELY DAMAGED AND THE VEHICLE WAS TOWED TO THE CONTACT'S RESIDENCE. THERE WAS A RECALL ASSOCIATED WITH THE FAILURE UNDER NHTSA CAMPAIGN ID NUMBER 02V031000 (SERVICE BRAKES, HYDRAULIC) HOWEVER, THE CONTACT'S VIN WAS NOT INCLUDED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE PROBLEM. THE APPROXIMATE FAILURE MILEAGE WAS 220,000.

    Source: HOTLINE VEHICLE OWNERS QUESTIONNAIRE
  • 2002 VOLKSWAGEN JETTA
    - COLUMBUS, IN

    I WAS LEAVING A PARKING LOT THAT HAD A SLIGHT CURVE AND I HIT SOME BLACK ICE. THE CAR WENT STRAIGHT INTO THE CURB AND WITH THE IMPACT, WHICH IN MY OPINION, WAS NOT A GREAT AMOUNT, CAUSED THE SIDE CURTAIN AND PASSENGER SEAT AIRBAG TO DEPLOY. WITH HOW THE WHEEL HIT THE CURB, IT ALSO DAMAGED THE ALIGNMENT OF THE WHEELS. *TR

    Source: NHTSA WEB SITE
  • 2002 VOLKSWAGEN JETTA
    - FARMINGTON, MN

    WHILE DRIVING WITH SEAT HEATER ON SEAT BURNED THRU FOAM AND SEAT COVER ALSO BURNED PANTS LEG AND WIFE'S FINGER TRYING TO PUT OUT THE EMBERS. *TR

    Source: NHTSA WEB SITE
  • 2002 VOLKSWAGEN JETTA
    - HOUSTON, TX

    TL* THE CONTACT OWNS A 2002 VOLKSWAGEN JETTA. THE CONTACT STATED THAT WHILE DRIVING 50 MPH, THE VEHICLE STALLED WITH THE ILLUMINATION OF THE BATTERY WARNING LIGHT. THE VEHICLE WAS NOT REPAIRED AND THE MANUFACTURER WAS NOT NOTIFIED. THE VIN WAS NOT AVAILABLE. THE APPROXIMATE FAILURE MILEAGE WAS 128,000.

    Source: HOTLINE VEHICLE OWNERS QUESTIONNAIRE