2013 VOLKSWAGEN JETTA Complaints

The contact owns a 2013 Volkswagen Jetta Hybrid. The contact stated while driving 25MPH, the vehicle failed to accelerate. The contact attempted to shift into another gear however, the vehicle failed to respond. The driver pulled to the side of the road and turned off the vehicle. The contact was able to restart the vehicle after several minutes, and the vehicle drove as intended. The vehicle was driven to a nearby dealer, and the contact was informed that the transmission needed to be replaced. The contact stated that the transmission was previously replaced under NHTSA Campaign Number: 19V866000 (Power Train) in 2023; however, the failure reoccurred. The vehicle was not repaired. The manufacturer was notified of the failure. The failure mileage was 100,000.

I would assume the issue had something to do with the power train. 2 days after i had bought the car my wife and i were on our way to the gym and we had just came to a complete stop. Upon entering the highway the car would no longer accelerate no matter how much pressure was put on the accelerator pedal. The engine light also came on. Luckily there were no cars behind me and I was able to pull over with the car moving on its own. This is really dangerous. This has happened to me multiple times. I have taken it back to the dealership i had bought the car from and they have a private mechanic that solely works for the company. He has scanned for any codes and has told me no codes are populating so he’s not sure why the engine light is still on. It was taken to a VW dealership and the vehicle will no longer start. There was an electrical issue at some point and now might be a transmission issue along with other things.

This is a common problem with the 2013 vw hybrid Jetta. The dealership charged me $300 and told me I needed to just replace my transmission because the mechtronic unit has cracks in it. No mention of a recall. Here is a description of my issue (found online), to the letter: Hairline cracks can develop within the transmission electronic gearbox (mechatronic unit), causing an internal transmission oil leak and a decrease in oil pressure. This can cause the clutch to fail to engage, resulting in a sudden loss of drive power, increasing the risk of a crash.

HYDRAULIC FLUID FOR CLUTCH ACTUATOR LEAKING AT CONNECTION FROM REAR MAIN SEAL TO ELECTRIC DRIVE MOTOR.

I was driving and out of no where l.the sunroof exploded . We didn't hit anything or nothing hit us it was crazy

Ignition cylinder failure. Key would come out while driving, car would stay on, key would not turn in the ignition. Finally wheel locked and key will not turn at all therefore I can’t put my car in neutral.

The contact owns a 2013 Volkswagen Jetta. The contact stated while driving approximately 70 MPH, the vehicle started losing motive power with the check engine warning light illuminated. The contact depressed the accelerator pedal and the vehicle failed to respond as needed. The contact continued driving to his destination however, the vehicle failed to accelerate above 30 MPH. The contact stated that the failure was intermittent but had become a recurring failure. The contact had taken the vehicle to a local dealer where a diagnostic test was performed; however, the results had not been shared with the contact. The vehicle was not repaired. The manufacturer was not informed of the failure. The contact researched online and became aware of a failure of the high-pressure fuel pump. The contact related the failure to the high-pressure fuel pump. The failure mileage was approximately 120,000.

Dsg unit with hairline crack and fluid leakage just like known recall for this vehicle but mine isn’t covered for some reason

My vehicle has the Mechatronic failure that the recall is open for some 13’ Jetta hybrids but I don’t have an open recall for it. The car would start shutting on and off constantly at stop lights instead of staying off running soley on battery power. The error codes are pointing to a failure to maintain fluid pressure inside the mechatronics unit. The mechatronics unit is included in a VW recall from June 2021. There was a design flaw in the housing that caused transmission fluid to lead out under pressure. My vehicle should be included in the recall but since I don’t have an open recall for this to my vehicle I can’t get it fixed and repairs are to expensive for something VW should own up for this mistake but they won’t repair it.

Walked out to the garage where the vehicle had been shut off for a number of minutes to conduct another day’s personal investigation (can’t leave it outside when it rains unfortunately - moonroof leaks). This time: exterior lights on & found the interior lights in what looked to be an odd cycling. Video can be provided, no pictures taken. The price for honesty? Dealers: $500. I can live with that, someone should at some point, do the right thing by others & disclose its problems. The car is a LEMON & by all other standards-has no reason to be. I’m done filing reports, 3 in 30 days & I’m done driving the vehicle after 101 days of personal research. Behind the wheel of this VIN which additionally is covered till 2028 & has also failed previously (Nov ‘22 clock spring) is too much of a safety concern; & the cost to repair exceeds the worth of the car. Value in a sense is relative, and I don’t have much to say about that subject. Additional findings and details can be provided. Also, toxins & emissions are a concern.