2011 VOLKSWAGEN JETTA Complaints

DRIVING ON SURFACE STREET AT APPROXIMATELY 40 MPH. IN 2011 JETTA SPORTWAGEN TDI WITH ONLY 23000 MILES ."SERVICE NOW! " WARNING CAME ON AND CAR IMMEDIATELY STALLED IN THE MIDDLE OF TRAFFIC AND WOULD NOT RESTART. HAD TO BE TOWED TO VW DEALER, HAS BEEN THERE 5 DAYS SO FAR WAITING FOR HIGH PRESSURE FUEL PUMP REPLACEMENT. FROM INVESTIGATION, THIS IS NOT AN OBSCURE EVENT, IS KNOWN TO OCCUR WITH THIS MODEL AND YEAR TDI (DIESEL) ENGINES. IF THIS OCCURRED ON A HIGH SPEED FREEWAY, I COULD HAVE EASILY BEEN STRUCK AND KILLED WHEN CAR SUDDENLY STOPPED. *TR

2011 JETTA HAS A RECALL (11V196000) FOR ELECTRICAL/FUSE WIRING. WE HAVE ENCOUNTERED THE PROBLEM THAT THE RECALL IS 4.WE HAVE NO ALARM HORN "CHIRP" OR HORN. WE CALLED THE DEALER AND THEY SAID THAT THE RECALL DID NOT INCLUDE THE TDI MODEL YET WE ARE HAVING THE PROBLEM THE RECALL IS 4. *TR

TL* THE CONTACT OWNS A 2011 VOLKSWAGEN JETTA TDI. THE CONTACT STATED THAT WHILE DRIVING APPROXIMATELY 60 MPH, THE VEHICLE SUDDENLY STALLED AND EXPERIENCED A REDUCTION IN POWER. THE CONTACT WAS UNABLE TO RESTART THE ENGINE. THE VEHICLE WAS TOWED TO THE DEALER WHERE IT WAS DIAGNOSED THAT THE FUEL INJECTOR SYSTEM AND FUEL PUMP HAD FAILED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOTIFIED AND NO SOLUTION WAS OFFERED. THE FAILURE MILEAGE WAS 33,000.

I WAS CRUISING AT 60 MPH THIS MORNING WHEN THE GLOW-PLUG WARNING LIGHT BEGAN TO FLASH AND THE CRUISE CONTROL WAS SHUT OFF IMMEDIATELY CAUSING AN UNEXPECTED DECELERATION. I PULLED INTO THE EMERGENCY LANE AND THE ENGINE SHUT OFF ONCE I CAME TO A STOP. THE ENGINE WOULD NOT RESTART AND THE GLOW-PLUG LIGHT WAS JOINED WITH THE CHECK ENGINE LIGHT. I HAD IT TOWED TO MY MECHANIC WHO READ THE COMPUTER CODES AS "LOW FUEL PRESSURE TO THE INJECTORS". HE LOOKED INTO THE FUEL FILTER AND FOUND METAL SHAVING. HE STATED THOSE SHAVING POINT TO A COMPLETE FAILURE OF THE HIGH PRESSURE FUEL PUMP (HPFP). I OWNED THIS CAR FOR ONLY TWO WEEKS AND, BASED ON VOLKSWAGEN'S REPUTATION AND THE REPUTATION OF THE TDI DIESEL ENGINE I EXPECTED TO OWN THIS CAR FOR YEARS. THE REPAIR COSTS ARE NOW ESTIMATED TO BE HALF THE PURCHASE PRICE I PAID LESS THAN A MONTH AGO. *TR

TL* THE CONTACT OWNS A 2011 VOLKSWAGEN JETTA. THE CONTACT STATED THAT WHILE ATTEMPTING TO PARK, THE VEHICLE STALLED WITHOUT WARNING. THE FAILURE WAS RECURRING BUT THE VEHICLE WAS ABLE TO BE RESTARTED AFTER SEVERAL MINUTES. THE CHECK ENGINE AND GLOW PLUG WARNING LIGHT WOULD ALSO ILLUMINATE AFTER THE FAILURE HAD OCCURRED. THE VEHICLE WAS TAKEN TO AN AUTHORIZED DEALER, WHO DIAGNOSED THAT THE FUEL SYSTEM NEEDED TO BE REPLACED. THE VEHICLE WAS REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 45000.

THIS CAR HAS HAD MULTIPLE IGNITION COIL PROBLEMS CAUSING A MISFIRE AND A ROUGH RUMBLING ENGINE. THE ABILITY TO ACCELERATE IS GREATLY REDUCE LEAVING YOU VULNERABLE TO CAR ACCIDENTS IN CERTAIN SITUATIONS LIKE PULLING OUT AT AN INTERSECTION. THIS IS THE SECOND INCIDENT WITHIN A YEAR OF IGNITION COILS FAILING. NOW AT 42,000 MILES IT IS NOT COVERED UNDER WARRANTY. THE FIRST INCIDENT WAS EXTREMELY TROUBLING NOT BEING ABLE TO MAINTAIN A CONSTANT SPEED WITH A LINE OF TRAFFIC BEHIND ME AND NO WHERE TO PULL OVER. THIS IS A SEVERE SAFETY ISSUE AND SHOULD BE ADDRESSED BY VW. *TR

WHILE DRIVING ON 95 NORTH THROUGH PHILA MY 2011 JETTA TDI BEGAN TO LOSE POWER. I COULD NOT ACCELERATE AND THE VEHICLE EVENTUALLY CAME TO A STOP. IT WOULD NOT RESTART. THE VEHICLE WAS TOWED TO THE DEALER AND AFTER EVALUATION I WAS TOLD IT WAS THE HIGH PRESSURE FUEL PUMP THAT FAILED. THIS WAS GOING TO BE AN EXTENSIVE REPAIR BUT VW WAS GOING TO PAY FOR THE REPAIR. THE VEHICLE WILL BE IN THE SHOP FOR APPROX. 4 TO 5 DAYS THEY SAY. THERE WAS APPROX 72,200 MILES AT THE TIME OF THE FAILURE. *TR

ALL OF A SUDDEN, I WOULD TURN ON MY CAR AND MOST OF THE EXTERIOR LIGHTS WOULD NOT WORK, INCLUDING HEADLIGHTS, HIGH BEAMS, BRAKE LIGHTS, BLINKERS, AND DAYTIME RUNNING LIGHTS. IT WAS DANGEROUS TO SUDDENLY DRIVE WITHOUT LIGHTS WHEN IT WAS NIGHTTIME OR CHANGING LANES WITHOUT WORKING BLINKERS TO ALERT OTHER DRIVERS. I TOOK THE CAR IN TO GET IT CHECKED OUT AND APPARENTLY THIS IS A COMMON ISSUE IN RECENT VW CARS, THAT THE FUSE BOX IS MELTING THE FUSES. I READ MORE ABOUT IT ONLINE AND SOME PEOPLE DESCRIBED PROBLEMS WITH OTHER KEY PROCESSES FAILING LIKE POWER STEERING. I CAN'T BELIEVE VW HASN'T MADE A RECALL ON THIS BECAUSE IT HAPPENS TO SO MANY OF THEIR CARS AND REQUIRES AN EXPENSIVE PART REPLACEMENT. ALSO THIS PROBLEM SEEMS TO HAPPEN TO OTHERS IN THE 10000 MILES BEYOND THE WARRANTY OF A CAR IN 36000 MILES. THAT IS BEING UNFAIR AND DISHONEST TO CUSTOMERS. *TR

THE HIGH PRESSURE FUEL SYSTEM FAILED IN OUR CAR WHEN WE WERE ON A BUSY CITY STREET. 'ENGINE CONTROL MALFUNCTION' LIGHT STARTED FLASHING AND SUDDENLY OUR CAR WAS STALLED. WHEN WE LOOKED IN THE MANUAL IT SAID TO GET THE CAR TO A VW DEALERSHIP ASAP. WE HAD TO HOLD UP TRAFFIC UNTIL THE CAR WAS FINALLY TOWED. NOT ONLY THAT, THIS HAPPENED DURING LATE NIGHT AROUND 10 PM AND ALL THE SERVICE CENTERS WERE CLOSED. AFTER A PAINFUL 2 DAYS WE JUST FOUND OUT THAT OUT HIGH PRESSURE FUEL SYSTEM HAD TO BE REPLACED. THIS IS A BIG STRUCTURAL DAMAGE WITH THE CAR AND I NO LONGER FEEL SAFE OWNING OR DRIVING IT. *TR

THE HIGH PRESSURE FUEL SYSTEM FAILED IN OUR CAR WHEN WE WERE ON A ONE LANE HIGHWAY. 'ENGINE CONTROL MALFUNCTION' LIGHT STARTED FLASHING AND SUDDENLY OUR CAR WAS STALLED. WHEN WE LOOKED IN THE MANUAL IT SAID TO GET THE CAR TO A VW DEALERSHIP ASAP. WE HAD TO HOLD UP TRAFFIC UNTIL THE CAR WAS FINALLY TOWED. NOT ONLY THAT, WE WERE ON VACATION IN THE DIFFERENT CITY AND THIS HAPPENED DURING THE WEEKEND WHEN THE SERVICE CENTERS ARE CLOSED. AFTER A PAINFUL 2 DAYS WE JUST FOUND OUT THAT OUT HIGH PRESSURE FUEL SYSTEM HAS BROKEN AGAIN. IT WAS LAST REPLACED IN APRIL 2013 AND IT WAS EXACTLY THE SAME SITUATION. THIS IS A REALLY BIG STRUCTURAL DAMAGE AND HAPPENED WITH NO FAULT ON OUR SIDE. THE LAST ONE COST UP TO $10K, WHICH VW COVERED DUE TO WARRANTY. HOWEVER, IT IS ALSO A SAFETY HAZARD SINCE WE COULD HAVE EASILY GOTTEN INTO AN ACCIDENT. AFTER HAVING GONE THROUGH THIS TWICE, WE NO LONGER FEEL SAFE DRIVING THE TDI AND STRONGLY FEEL THAT THE CAR SHOULD BE RECALLED. *TR