2001 VOLKSWAGEN JETTA Complaints

CONSUMER COMPLAINED ABOUT A TRANSMISSION PROBLEM. TRANSMISSION WILL NOT GO INTO REVERSE. ALSO, CONSUMER WAS TOLD THAT THERE WAS A PROBLEM WITH THE BRAKE LIGHT.*AK WATER INTRUSION FROM THE DRIVER'S SIDE OF THE VEHICLE LEAVING 1/2" OF WATER ON FLOORBOARD. CONSUMER REPORTING THIS CONDITION RESULTS IN SLIPPERY PEDALS AND WINDOWS FOGGING UP. *MJJ

LAST YEAR I TOOK MY CAR TO THE DEALER BECUASE MY BRAKES WERE GRINDING. THEY COULD FIND NO ISSUES. TODAY I TOOK THE CAR FOR A RECALL SERVICE ON MY IGNITION COIL, AND THEY TELL ME MY REAR BRAKES ARE BAD AND NEED TO BE FIXED. SO I GOT IT DONE. PROBLEM IS, I ONLY HAVE 20,000 MILES ON THE CAR. I HAVE HAD IT SINCE AUGUST OF 2000 AND I DO NOT DRIVE VERY FAR IN A YEAR.*AK

INJURY DUE TO HEATED SEAT IN JETTA 2001. SERIOUS INJURY TO THE SACRAL NERVE AND SCIATA NERVE RESULTING IN COMPLETE "SADDLE" NUMBNESS FOR 4-5 WEEKS AND SEVERE NUMBNESS IN THE FEET FOR 5+ WEEKS WITH LASTING NUMBNESS IN SOLES OF FEET CONTINUING NEARLY ONE YEAR LATER.

BESIDES HAVING MANY, MANY, MANY PROBLEMS WITH MY VW JETTA, I HAVE FOUND THE ABSOLUTE BIGGEST ONE. WHILE DRIVING FOR A WHILE...SAY 45 MINUTES OR SO DEPENDING ON THE DAY...THE REAR BRAKES LOCK UP AND STAY ON WHILE STILL DRIVING. IT HAS BEEN TO THE DEALERSHIP THREE SEPARATE TIMES TO HAVE THIS FIXED AND THEY SAY THEY CAN'T GET IT TO DEMONSTRATE THE PROBLEM ON THEIR LAME 10 MILE TEST DRIVE AND HAS YET TO REMAIN FIXED. THEY ALSO TRIED TO MAKE ME FIX SOME OTHER MEANINGLESS PROBLEMS WITH THE CAR UNDER THE GUISE OF FIXING THE BRAKES WHICH I DID NOT AGREE TO. I NO LONGER FEEL SAFE IN THE CAR AND REFUSE TO DRIVE IT. *NLM

I BOUGHT A PREVIOUSLY OWNED VW JETTA GLS WITH 25,000 MI ON SEPTEMBER 22, 2003. TWO WEEKS LATER, THE OIL LIGHT CAME ON BRIEFLY AS I WAS PARKING AT HOME. I CHECKED THE DIPSTICK AND IT WAS DRY. I CALLED THE DEALER AND IT WAS TOWED AND CHECKED AND A FLUORESCENT PROBE WAS PUT IN AND I WAS TOLD THERE WERE TWO QUARTS OF OIL REMAINING. WHERE DID THE OIL GO? MY CAR IS SCHEDULED TO GO IN FOR A CHECK ON THIS PROBLEM THIS WEEK. THERE WAS NO OIL ON THE GROUND AND THE SERVICE TECH SAID THEY HAD A PROBLEM LIKE THIS ONCE BEFORE. HAS THIS PROBLEM EVER BEEN ADDRESSED BY OTHER CONSUMERS? THANK YOU. *AK

RECENTLY, MY ABS WARNING LIGHT CAME ON. UPON DIAGNOSTIC EVALUATION BY VOLKSWAGEN (VW), I WAS TOLD THAT ABS CONTROL UNIT WAS FAULTY AND NEEDED REPLACEMENT. WHEN I INFORMED THEM THAT I HAD RESEARCHED THIS AND DISCOVERED THAT THERE WAS A NATIONAL RECALL ON THE '01 JETTA ABS CONTROL UNIT, I WAS TOLD THAT THIS WAS TRUE, BUT IN FACT MY PARTICULAR UNIT, AS DISCERNED BY THEIR DIAGNOSTIC EVALUATION, DID NOT QUALIFY FOR RECALL. I WAS OFFERED A 50/50 SPLIT ON PARTS AND LABOR BY THE DEALERSHIP B/C THE CAR IS ONLY SEVERAL MONTHS OUT OF THE WARRANTY PERIOD. OF COURSE, AFTER TURNING BLUE IN THE FACE TRYING TO EXPLAIN MY DILEMMA TO THE VW CUSTOMER RELATIONS DEPT (THAT'S A REAL JOKE; THEY DID NOTHING FOR ME), I WAS LEFT W/NO CHOICE BUT TO ACCEPT THEIR OFFER, AS THIS WAS A SAFETY ISSUE AND NEEDED TO BE ADDRESSED. CLEARLY, MY PARTICULAR UNIT SHOULD HAVE BEEN ON THE RECALL LIST B/C IT WAS FAULTY AND REARED IT'S UGLY HEAD ONLY 3.5 MONTHS OUTSIDE OF THE WARRANTY PERIOD. IT'S A REAL SHAME THAT VW IS MORE CONCERNED W/TAKING A CUSTOMER FOR ALL HE/SHE IS WORTH ONE TIME AROUND W/OUT ANY REGARD TO MAINTAINING TRUE CUSTOMER RELATIONS FOR THE LONG RUN. THE ONLY SATISFACTION I COULD HAVE AT THIS POINT WOULD BE A FULL REFUND ON THE LABOR/PARTS CHARGES FOR THIS REPAIR. TAKING RESPONSIBILITY FOR THIS PROBLEM, AND ACKNOWLEDGING THE UNDOUBTEDLY MYRIAD OTHER CUSTOMERS AFFECTED WHO ALSO DID NOT "QUALIFY" FOR RECALL, SHOULD BE VW'S STANCE. CORPORATIONS IN THIS COUNTRY HAVE RUN AMOK AND THE CONSUMER IS PAYING-$25000 IN MY CASE, AND A HOST OF PROBLEMS RANGING FROM PAINT ISSUES TO THE CURRENT ISSUE. THIS WAS MY FIRST NEW CAR AND I WAS VERY EXCITED ABOUT PURCHASING IT. VW HAS LEFT ME FEELING VIOLATED AND PLAYED FOR A FOOL. *LA

THE CONSUMER'S DAUGHTER WAS DRIVING 55 MPH AND WITHOUT ANY WARNING THE CURTAIN/ SIDE AIR BAG DEPLOYED. THE SAME DAY VEHICLE WAS PARKED DRIVER'S AIR BAG DEPLOYED. *AK

THE CHECK ENGINE LIGHT AND THE DRIVER ASSISTED LIGHT CAME ON AND REMAINED ON IN MY CAR. ON MY WAY TO THE DEALERSHIP TO HAVE THE CAR LOOKED AT, THR CAR COMPLETELY SHUT DOWN. THE DEALER REPAIR FACILITY RAN THE CAR ON THEIR DIAGNOSTIC COMPUTER AND SAID THERE WERE MULTIPLE FAULTS. I WAS TOLD THAT THE CAR HAD A VACUUM LEAK AND IT WAS ALLEGEDLY FIXED.I WAS ALSO TOLD THAT THE LIGHT MIGHT COME BACK ON BECAUSE OF SOMETHING ELSE. THIS WAS ON THURSDAY, NOVEMBER 6, 2003. WHILE DRIVING TO WORK ON FRIDAY, NOVEMBER 7, 2003, THE ENGINE LIGHT CAME ON AGAIN. THIS FIRST "REPAIR " COST ME $133.60. ON MY WAY HOME I STOPPED AT THE DEALERSHIP AND WAS TOLD IN ESSENCE SOMETHING ELSE MIGHT BE WRONG. SIMPLY PUT, THIS IS A RELATIVELY NEW CAR AND SHOULD NOT HAVE THESE KINDS OF PROBLEMS. THROUGH RESEARCH ON THIS SITE AND OTHERS, I HAVE FOUND OUT THAT THIS SEEMS TO BE A PREVALENT PROBLEM WITH THE VOLKSWAGON JEETA 2001. AS A CONSUMER AND A TAXPAYER, I DEMAND THAT SOMETHING BE DONE. THIS PROBLEM WITH THESE CARS IS DANGEROUS AND COULD LEAD TO A SERIOUS ACCIDENT OR DEATH. I AM ALSO GOING TO WRITE TO VW. HOWEVER, I FEEL THAT THERE SHOULD BE A FULL INVESTIGATION OF THIS MATTER. *LA

PASSENGER'S SIDE AND CURTAIN AIRBAGS INADVERTENTLY DEPLOYED WHILE MAKING A RIGHT TURN WHILE DRIVING AT 5 MPH.*AK

2001 VW JETTA WOLFSBURG 40K MILES - WATER LEAKS INTO THE CAR FROM UNDERNEATH THE INSTRUMENT PANEL ON THE PASSENGER SIDE. DEALER STATED THAT IT WAS THE DRAIN CHANNEL FROM THE SUNROOF. WEEK LATER THE PROBLEM REOCCURRED. DEALER STATED THAT THEY HAVE NO IDEA AS TO WHAT IS CAUSING THE PROBLEM. THEY'RE IN PROCESS OF TAKING THE CAR APART. VW CUSTOMER SERVICE IS NOT BEING HELPFUL AT ALL. I'VE SEEN AT LEAST TWO COMMENTS ON THE WEB ABOUT SIMILAR PROBLEM, BUT THE DEALER AND THE VW CUSTOMER SERVICE CLAIMS THAT THEY HAVE NEVER SEEN THIS PROBLEM BEFORE. ANY ADVISE BEFORE MY CAR GETS TOTALLY DISASSEMBLED? NOT TO MENTION WATER DAMAGE TO THE CARPETING...*AK