2013 VOLKSWAGEN JETTA Complaints

WHEN I TRY TO TURN OFF MY CAR THE KEY GETS STUCK IN THE IGNITION SWITCH. THIS HAS BEEN HAPPENING FOR MONTHS. AS MANY PEOPLE THAT ICE SEEN WITH THIS ISSUE THIS NEEDS TO BE A RECALL OR BUY BAKING THE VEHICLES.

I BOUGHT A NEW 2013 VOLKSWAGEN JETTA 2.5L SE. WE PURCHASED THIS CAR AS A THIRD VEHICLE FOR MY TWO TEENAGE CHILDREN TO USE. MY SON WAS HOME FROM COLLEGE AND USED IT TO COMMUTE TO A DAILY INTERNSHIP DURING THE SUMMER OF 2016 WHEN HE NOTICED THAT ON TWO OCCASIONS IT LOST POWER ON THE HIGHWAY WHILE HE WAS TRAVELING 60 MILES PER HOUR. THAT FALL I TOOK MY DAUGHTER TO DO HER DRIVERS TEST IN THE JETTA. IT LOST POWER TWICE EN-ROUTE TO THE FACILITY AND LOST POWER AN ADDITIONAL THREE TIMES WHILE I DROVE IT HOME. I TOOK IT TO THE DEALER A FEW DAYS LATER AND IT LOST POWER SEVERAL TIMES ON THE WAY. I COMPLAINED TO DICK DEAN (THE DEALER WE BOUGHT IT FROM) AND TO VOLKSWAGEN ON MULTIPLE OCCASIONS. I TOLD THEM THAT THIS SITUATION THREATENED THE SAFETY OF MY TWO CHILDREN. THE DEALER CLAIMS THAT THEY COULDN'T GET THE CAR TO MIMIC THE COMPLAINT. DICK DEAN AND VOLKSWAGEN OFFERED ME A FEW THOUSANDS DOLLARS OFF ON A NEW JETTA. I TOOK THE OFFER BECAUSE OF THE SAFETY FACTOR OF MY CHILDREN. I THINK IT IS THE HEIGHT OF IRRESPONSIBILITY OF BOTH ORGANIZATIONS FOR NOT STANDING BEHIND THEIR PRODUCT GIVEN THE SERIOUS NATURE OF THIS COMPLAINT. WHEN I RESEARCHED THIS ISSUE I FOUND NUMEROUS OTHER CUSTOMERS WITH THE SAME COMPLAINT ABOUT THE 3013 JETTA. I AM SHOCKED THAT THIS COMPANY IS ALLOWED TO GET AWAY WITH THIS KIND OF BEHAVIOR, FORCING A CUSTOMER TO PAY FOR A NEW CAR WHEN THERE IS A SERIOUS SAFETY ISSUE INVOLVED. THIS CAR HAD AROUND 20,000 MILES ON IT AT THE TIME AND WAS STILL UNDER EXTENDED WARRANTY!

HORN WORKS INTERMITTENTLY, CAUSING A SAFETY ISSUE IF IT IS UNAVAILABLE WHILE DRIVING. HORN WORKS 1 DAY (VIA STEERING WHEEL AND ALARM/LOCK ACTIVATION), BUT DOES NOT THE NEXT DAY. THIS HAS BEEN OCCURRING ON MY VEHICLE FOR 2-3 MONTHS. *TR

WHILE DRIVING UP HILL ON A CITY STREET TRAVELING AT 40 MILES PER HOUR THE ENGINE LOST POWER. FORTUNATELY TRAFFIC WAS LIGHT AT THE TIME AND I WAS ABLE TO GET TO THE SIDE OF THE ROAD BEFORE THE ENGINE LOST ALL POWER AND LATER WOULD NOT RESTART.. IF THIS WAS ON THE HIGHWAY, I WOULD HAVE BEEN DISABLED IN TRAFFIC LANES CREATING A HAZARD FOR MYSELF AND OTHERS. VARIOUS WARNING LIGHTS CAME ON AT THE TIME THE ENGINE LOST POWER. I LATER FOUND OUT THE PROBLEM WAS A 'CATASTROPHIC' HIGH PRESSURE FUEL PUMP FAILURE. THIS IS A KNOWN PROBLEM FOR WHICH VOLKSWAGEN HAS BLAMED ON INCORRECT OR POOR FUEL. THIS WAS NOT THE CAUSE THE PUMP FAILURE IN MY VEHICLE AND POINTS TO PROBLEMS WITH THE PART ITSELF. I LEARNED THAT VOLKSWAGEN PROVIDED AN EXTENDED WARRANTY FOR HIGH PRESSURE FUEL PUMPS, BUT ONLY UP TO THE 2012 MODEL YEAR. (MY VEHICLE IS A 2013 MODEL.) MY VEHICLE HAD 70,657 MILES ON IT AT THE TIME THE PROBLEM OCCURRED.

WHILE DRIVING THIS VEHICLE TO WORK IT STARTED TO DECELERATE ON THE HIGHWAY, LOSE POWER, AND STUMBLE. THE CHECK ENGINE AND GLOW PLUG LIGHTS CAME ON THE DASH. THE CAR WAS ABLE TO BE DRIVEN AT A REDUCED HIGHWAY SPEED FOR A SHORT DISTANCE TO A PARK AND RIDE TO BE TOWED TO A DEALER. THE CAR WAS STUMBLING OCCASIONALLY WHEN ACCELERATING AND STARTING TO DIE OUT, BUT NOT STALLING. *TR

IGNITION WOULD NOT TURN OFF RESULTING IN HAVING TO LEAVE THE CAR RUNNING FOR AN EXTENDED PERIOD OF TIME. FEATURES BUILT IN TO THE CAR DID NOT PERMIT ME TO LOCK THE CAR WHILE THE KEY WAS IN IGNITION. THE CAR HAD TO BE LEFT RUNNING WITH NO WAY TO LOCK THE CAR TO PREVENT THEFT OR CHILDREN FROM ACCESSING THE CAR. VEHICLE WAS STATIONARY. *TR

MY TIMING CHAIN TENSIONER FAILED AND BENT 14 VALVES. ALL 4 CYLINDERS HAD ZERO COMPRESSION. VOLKSWAGEN REPRESENTS IN THE WARRANTY AND MAINTENANCE SCHEDULES THAT THE TENSIONING SYSTEM IS EXPECTED TO LAST FOR ABOUT 120,000 MILES WITHOUT THE NEED FOR REPAIRS. IN FACT, ACCORDING TO THE PLAINTIFF, OWNERS ARE PROVIDED MANUALS THAT DO NOT SHOW ANY TIMING CHAIN SYSTEM INSPECTION OR MAINTENANCE SCHEDULES AT ALL.

TL* THE CONTACT OWNS A 2013 VOLKSWAGEN PASSAT. WHILE DRIVING APPROXIMATELY 50 MPH, THE VEHICLE LOST POWER WITHOUT WARNING. THE VEHICLE WAS PULLED OVER TO THE SIDE OF THE ROAD AND FAILED TO RESTART. THE VEHICLE WAS TOWED TO A LOCAL DEALER WHERE IT WAS DIAGNOSED THAT THE HIGH PRESSURE FUEL SYSTEM NEEDED TO BE REPLACED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE AND STATED THAT THERE WAS NO RECALL. THE FAILURE WAS NOT REMEDIED. THE FAILURE MILEAGE WAS 89,094.

THE HIGH PRESSURE FUEL PUMP BROKE LEAVING METAL SHAVING IN MY FUEL TANK. I HAD THIS REPLACED AT 38K MILES AND NOW IT IS BROKE AGAIN AT 78K. VW EXTENDED THE WARRANTY FOR 2006-2012 VEHICLES FOR 10 YRS OR 120K MILES. BUT SINCE MY VEHICLE IS A 2013 THEY WILL NOT COVERED IT. I BELIEVE THEY ARE STILL USING THE SAME FAULTY FUEL PUMP FOR THE 2013. *TR

CAR JOLTS ON FREEWAY. DRIVER SIDE MIRROR PROTECTOR FELL OFF. AS A RESULT OF TRYING TO GRAB FALLEN OFF PIECE OVER EXTENDED ARM INJURY. DUE TO EXTENDING ARM OUT WINDOW