2011 VOLKSWAGEN JETTA Complaints

THE WARNING LIGHT CAME ON UPON STARTING THE VEHICLE INDICATING THAT A HEADLIGHT, SIDE LIGHT, BRAKE LIGHT, AND REAR LIGHT WERE OUT. I INSPECTED THE VEHICLE AND ALL LIGHTS WERE WORKING. THE INDICATER HOWEVER KEPT COMING ON. UPON TAKING INTO THE SHOP TO CHECK ON THE REPAIR I WAS INFORMED THAT THIS IS DUE TO A DEFECTIVE FUSE BOX IN THE VEHICLE WHICH GETS "HOT" AND SHORTS THE BOX OUT. VW IS AWARE OF THIS PROBLEM BUT NOT ENOUGH PEOPLE HAVE COMPLAINED TO WARRANT A RECALL. WHEN I ADVISED THAT THIS MAY RESULT IN A POSSIBLE FIRE OR SHORTING OUT OF THE SYSTEM - MAYBLE CAUSING A STALL I WAS TOLD "IT COULD HAPPEN.". THE FUSE BOX WAS REPLACED WHICH COST $785.27. FORTUNATELY, THIS BOX IS STILL UNDER WARRANTY OF THE REPAIR BECAUSE I AM HAVING THE PROBLEM AGAIN FOR A SECOND TIME. *TR

I WAS DRIVING AND I TRIED TO HONK MY HORN BECAUSE A TRACTOR TRAILER WAS MERGING IN MY LANE. MY HORN WOULD NOT SOUND AND I HAD ENCOUNTERED THIS PROBLEM BEFORE AND THEN LATER THAT EVENING IT STARTED TO DRIZZLE AND MY WINDSHIELD WIPERS WERE NOT WORKING. *TR

OCCASIONALLY, THE REAR DOOR ON PASSENGER SIDE WONT OPEN EVEN THOUGH I UNLOCK THE DOOR WITH REMOTE KEY. I HAVE FOUND IN THE VW CONSUMER FORUM THAT THIS IS NOT ONLY MY CAR'S ISSUE, BUT MANY VW JETTA OWNERS ARE HAVING THE SAME ISSUE. I ALWAYS SHOULD GET INSIDE FROM OTHER DOOR AND OPEN THE APPLICABLE FROM INSIDE. THIS IS HAPPENING TOO OFTEN SO IT IS BEING COMMON FOR ME TO OPEN THE DOOR FOR MY KID WHO USUALLY SITS IN THE BACK. IF THERE IS ANY ACCIDENT AND WHETHER POLICEMAN OR FIREMAN SHOULD OPEN THE DOOR FROM OUTSIDE, THIS PROBLEM CAN CAUSE SEVERE DELAY ON RESCUE THE PASSENGER WHO SITS IN THE BACK, USUALLY CHILDREN BECAUSE THE DOOR IS NOT BEING OPENED BY ANYHOW FROM OUTSIDE. I THINK VW SHOULD RECALL THIS PROBLEM. *TR

I WAS PASSING A SEMI AND NEEDED TO ACCELERATE TO GET OUT OF THE WAY OF CAR TO MY REAR...DEPRESSED THE ACCELERATOR AND NO RESPONSE. TWO DAYS LATER EXPERIENCED SIMILAR EVENT AT LOW SPEED (30 MPH). *TR

TL* THE CONTACT OWNS A 2011 VOLKSWAGEN JETTA SPORTS. THE CONTACT STATED THAT WHILE DRIVING APPROXIMATELY 70 MPH, AN UNUSUAL WIRE SYMBOL WARNING ICON ILLUMINATED ON THE INSTRUMENT PANEL IN ADDITION TO A REDUCTION IN ENGINE POWER. AFTER DRIVING 30 ADDITIONAL MILES, THE ENGINE STALLED WITHOUT WARNING. THE VEHICLE FAILED TO RESTART AND WAS TOWED TO AN AUTHORIZED DEALER FOR DIAGNOSIS. THE TECHNICIAN STATED THAT THE HIGH PRESSURE FUEL PUMP FAILED. THE VEHICLE WAS REPAIRED. AFTER THE REPAIR WAS PERFORMED, A DIFFERENT UNKNOWN WARNING INDICATOR ILLUMINATED. THE VEHICLE WAS IN THE PROCESS OF BEING REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE PROBLEM. THE APPROXIMATE FAILURE MILEAGE WAS 109,000. THE VIN WAS UNAVAILABLE.

WHILE DRIVING ON THE FREEWAY, THE GLOW PLUG LIGHT BEGAN TO FLASH AND A "SERVICE ENGINE NOW" INDICATOR LIT. AT THIS TIME, THE CAR ENTERED LIMP MODE AND POWER WAS GREATLY REDUCED. I DECIDED TO DRIVE STRAIGHT TO THE DEALER TO DROP IT OFF. OVER THE NEXT FEW MINUTES THE CAR PRODUCED LESS AND LESS POWER (A FEELING AKIN TO RUNNING OUT OF GAS, BUT THERE WAS STILL 1/2 TANK OF DIESEL IN THE CAR) UNTIL IT DIED AND WOULD NOT RESTART. NO OTHER WARNINGS, NO OTHER DRIVABILITY CUES, JUST A DEAD CAR ON THE FREEWAY UNABLE TO BE STARTED OR MOVED. THIS COULD HAVE BEEN EXTREMELY DANGEROUS/POSSIBLY FATAL HAD I NOT BEEN LUCKY ENOUGH TO FORCE MY WAY TO THE SHOULDER BEFORE THE CAR COMPLETELY GAVE OUT. SO TO SUM UP - ONE OWNER (PURCHASED NEW) DIESEL JETTA; CAR MAINTAINED BY DEALER AT APPROPRIATE INTERVALS. FUELED AT PRETTY MUCH THE SAME THREE STATIONS FOR MUCH OF ITS LIFE, NEVER HAD A NON-DIESEL PUMP ANYWHERE NEAR IT; DRIVING PERFECTLY ONE MINUTE, FIVE MINUTES LATER, A DEAD CAR. IT HAS BEEN TOWED TO THE DEALER TODAY, FROM THE SYMPTOMS IT SOUNDS LIKE THE NOTORIOUS HIGH PRESSURE FUEL PUMP (HPFP) HAS CATASTROPHICALLY FAILED. *TR

TL* THE CONTACT OWNS A 2011 VOLKSWAGEN JETTA WAGON. THE CONTACT STATED THAT WHILE DRIVING 75 MPH, THE COIL LIGHT ILLUMINATED. THE VEHICLE THEN STALLED AND THE CONTACT SMELLED FUEL INSIDE THE VEHICLE. THE CONTACT PULLED OVER AND EXITED TO INSPECT THE VEHICLE. THE CONTACT THEN NOTICED A FUEL LEAK ON THE GROUND AND ON THE ENGINE. THE VEHICLE WAS TOWED TO A DEALER BUT WAS NEITHER DIAGNOSED NOR REPAIRED. THE FAILURE MILEAGE WAS 35,000.

2011 VOLKSWAGEN TDI JETTA. CAME TO A THREE WAY LIGHT, THE LIGHT CHANGED, I HIT THE GAS AND THE CAR DIED. I WAS IN THE TURN LANE AT THE BOTTOM OF A HILL AT A BUSY INTERSECTION. I TRIED SEVERAL TIMES TO RESTART TO NO AVAIL. NO ENGINE CODES OR ERROR MESSAGES. HAD THE VEHICLE TOWED TO THE DEALERSHIP WHERE THEY FOUND METAL SHAVINGS IN THE FUEL FILTER. PARTS ARE BEING ORDERED AND THE FUEL SYSTEM IS BEING REPLACED. WAITING TO HEAR WHEN THE PARTS ARE IN AND THE WORK IS COMPETED. *TR

WHILE DRIVING 65 MPH THE VEHICLE BEGAN TO SPUTTER. THE GLOW PLUG COIL LIGHT BEGAN TO FLASH AND THE CAR STALLED WHILE ON THE INTERSTATE. TRIED TO MOVE IMMEDIATELY TO THE SHOULDER ALMOST CAUSING AN ACCIDENT AT HIGH SPEED. TURNED THE KEY OFF AND RESTARTED THE VEHICLE AND THE CHECK ENGINE LIGHT STAYED ON. DROVE IT BACK TO THE DEALERSHIP UNDER VERY REDUCED POWER. THE DEALER HAD JUST COMPLETED MY 40,000 SERVICE ONLY HOURS BEFORE. NOW BEING TOLD THAT THE HIGH PRESSURE FUEL PUMP AND ONE OF THE INJECTORS IS BAD. CLAIMING BAD FUEL BUT THAT IS NOT CORRECT. HAVE ONLY BURNED HIGH QUALITY DIESEL IN THE VEHICLE AND HAD ALL SERVICES DONE. APPEARS THAT THIS IS A RECURRING PROBLEM ON THESE CARS AND IT'S AMAZING SOMEONE HAS NOT BEEN HURT. VW NEEDS TO ISSUE A RECALL ON THIS PROBLEM. THE ESTIMATE TO REPAIR IS $10K AND IT'S NOT COVERED BY WARRANTY. *TR

TL* THE CONTACT OWNS A 2011 VOLKSWAGEN JETTA. THE CONTACT STATED THAT WHILE DRIVING AT 5 MPH, ANOTHER VEHICLE CRASHED INTO THE CONTACT. UPON IMPACT, THE AIR BAGS FAILED TO DEPLOY. THE VEHICLE WAS STRUCK ON THE FRONT END AND WAS COMPLETELY DESTROYED. THE CONTACT SUSTAINED A LACERATION TO THE FOREHEAD. THE VEHICLE WAS NOT INSPECTED FOR A CAUSE OF FAILURE. THE FAILURE WAS REPORTED TO THE MANUFACTURER. THE FAILURE AND CURRENT MILEAGE WAS 29,000. UPDATED 07/02/13*LJ