2002 VOLKSWAGEN JETTA Complaints

DRIVER'S SIDE SEAT WARMER MALFUNCTIONED. THE DRIVER BEGAN TO SEE AND SMELL SMOKE, PULLED OVER, GOT OUT, AND NOTICED A QUARTER SIZE HOLE IN THE DRIVER'S SIDE SEAT THAT WAS SMOKING, AND LITTLE SPARKS CAME OUT. *AK VEHICLE WAS REPAIRED UNDER WARRANTY. *LA

RECALL NOTICE REGARDING THE BRAKE LIGHTING SYSTEM. *MR THE BRAKE LIGHT SWITCH FAILED PRIOR TO THE CONSUMER RECEIVING RECALL NOTICE 04V-096000 WHICH CAUSED THE BRAKE LIGHTS TO MALFUNCTION TWICE. ON BOTH OCCASIONS THE VEHICLE WAS TAKEN TO THE LOCAL DEALER WHERE THEY REPLACED THE LIGHT BULBS. AFTER THE RECALL ARRIVED THE CONSUMER REQUESTED REIMBURSEMENT FROM THE DEALER FOR THE TWO BULBS THE REPLACED. THE DEALER DENIED HER REQUEST SO NOW SHE IS REQUESTING REIMBURSEMENT FROM THE MANUFACTURER. *NM

MY 2002 VW JETTA, VIN# [XXX] HAS APPROXIMATELY 22,334 MILES ON IT AND HAS BEEN AT PACIFIC VW SINCE MARCH 18, 2004. THE CONCERN WITH THE VEHICLE, WHICH THE DEALER/FACTORY REPS HAVE BEEN UNABLE TO REMEDY IS WITH A COMPLETE LOSS OF ACCELERATION. *AK WHEN DEPRESSING THE ACCELERATOR PEDAL, THE VEHICLE WILL SLIGHTLY ACCELERATE TO ABOUT 15-20 MPH AND THEN THE VEHICLE WILL NOT PROPEL FORWARD AT ANY FASTER RATE, EVEN WITH THE PEDAL ALL THE WAY TO THE FLOOR. ACCELERATION IS RESUMED WHEN THE PEDAL IS BROUGHT UP TO THE TOP AGAIN AND DEPRESSED YET AGAIN TO GET ANY NORMAL TYPE OF ACCELERATION. PLEASE NOTE THAT THIS IS NOT POOR ACCELERATION BUT RATHER AN INABILITY FOR THE VEHICLE TO ACCELERATE. THIS CONDITION HAS BEEN ATTEMPTED TO BE REMEDIED BY MY DEALERSHIP BY REPAIRING/REPLACING THE ECM, TCM, FUEL PUMP, WIRING HARNESS AND A RADIATOR HOSE - THE HOSE WAS DAMAGED WHILE ATTEMPTING TO REPAIR THE VEHICLE AND IS UNRELATED TO THE VEHICLES TRUE CONCERNS. ALL OTHER ITEMS WERE UNSUCCSESSFUL. THE SAFETY CONCERN IS THAT WHEN MERGING OR TURNING ONTO TRAFFIC AND ATTEMPTING TO ACCELERATE, THERE IS A HUGE POTENTIAL FOR AN ACCIDENT IF THE VEHICLE WILL NOT ACCELERATE, EVEN WITH THE PEDAL ALL THE WAY TO THE FLOOR. I FEAR THAT A REAR END ACCIDENT MAY ENSUE IF THIS CONDITION IS NOT FIXED BY VW. I HAVE YET TO HEAR FROM A FACTORY REPRESENTATIVE DESPITE MULTIPLE PHONE CALLS AND AN EMAIL NOTIFICATION TO VW. KIND REGARDS, [XXX]. *AK UPDATED 07/30/2012 *JS INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)

WHILE DRIVING BETWEEN 30 AND 35 MPH CONSUMER HIT A POT HOLE AND FRONT PASSENGER AND SIDE CURTAIN AIR BAGS DEPLOYED. DEALER NOTIFIED. *AK

THE PASSENGER WINDOW FOR MY 2001 JETTA FAILED WHILE DRIVING. THERE WAS A LOUD BANG AND THE WINDOW FELL INSIDE THE CAR, MAKING THE CAR IMPOSSIBLE TO SECURE. I PARK ON THE STREET IN SAN FRANCISCO AND RAIN IS FORCASTED.

HEATED SEAT MALFUNCTION ONED A 2002.5 VW JETTA. HEATING ELEMENT BURNED A HOLE THROUGH THE FABRIC ON THE SEAT. ALSO. BURNING THE PANTS THAT I WAS WEARING. NOTHING HAS BEEN DONE TO FIX THE PROBLEM I WAS TOLD THAT THE PARTS ARE ON BACKORDER. THIS ALSO HAPPENED MARCH 15, 2003. *AK

MY SEAT WARMERS BURNT ME AND THE LEATHER IN MY CAR LEAVING A CLEARLY VISIBLE BURN MARK IN THE LEATHER.*AK

HEATED SEAT OVER HEATED AND STARTED TO BURN A HOLE THROUGH THE SEAT. ONLY WAS PREVENTED FROM BURNING LEG DUE TO THE FACT I HAD SHORTS ON AND LAYERED WINDPANTS OVER THE SHORTS - I.E. 3 LAYERS OF CLOTHES. *AK

COIL PACK HAS BEEN REPLACED 3 TIMES BUT VEHICLE CONTINUES TO LOSE POWER AND DRIVE ROUGH. THERE HAVE BEEN SEVERAL OCCASIONS WHEN AN ACCIDENT WAS NARROWLY AVOIDED. I DO NOT FEEL SAFE DRIVING THIS CAR. THIS IS A LEASE. I OFFERED VW THE OPTION OF LETTING ME MAKE ONE CASH PAYMENT TO PAY OUT THE LEASE BUT VW REFUSED TO DO THIS. VW SAID I HAVE TO KEEP THIS CAR UNTIL 90 DAYS BEFORE DUE DATE. CAR HAS BEEN TOWED IN 3 TIMES FOR THIS PROBLEM AND DRIVEN IN THREE OTHER TIMES. I NEVER KNOW WHEN I WILL HAVE TO WALK. *JB

WHILE ACCELERATING FROM A STOP AT 10 MPH THE SIDE IMPACT AIR BAGS ON THE PASSENGER SIDE INADVERTENTLY DEPLOYED. THE DEALERSHIP WAS NOTIFIED, BUT DID NOT RESOLVE THE PROBLEM. *AK *NM