2010 VOLKSWAGEN JETTA Complaints

MY 2010 JETTA SPORTSWAGEN TDI DIESEL STALLED WHILE MOVING FROM A DRIVEWAY ONTO A RESIDENTIAL STREET. THERE WAS NO WARNING OF IMMINENT DISABLEMENT EXCEPT FOR A 5 SECONDS OF ENGINE "SPUTTER". THE WEATHER WAS WARM AND DRY, AND THE BATTERY HAD JUST BEEN REPLACED. THE VEHICLE WAS TRUCKED TO THE VW DEALERSHIP IN CERRITOS CA. THE SERVICE MANAGER SEEMED TO SENSE THE NATURE OF THE PROBLEM, AND THE CAR WAS INSPECTED BY A VWOA REPRESENTATIVE ON THE FOLLOWING BUSINESS DAY. METAL CONTAMINATION WAS FOUND IN THE FUEL SYSTEM. THE FUEL SYSTEM WAS REPLACED, INCLUDING THE FUEL PUMP, AFTER ONE EXTRA DAY OF WAITING FOR THE DELIVERY OF THE NECESSARY PARTS. ALTHOUGH THE VEHICLE WAS OUT OF WARRANTY, VWOA APPROVED THE REPAIR AT THEIR EXPENSE. I FEEL THAT THIS TYPE OF ABRUPT ENGINE FAILURE IS A SERIOUS SAFETY ISSUE THAT COULD HAVE CAUSED A CRASH IF IT OCCURRED ON A MORE HEAVILY TRAVELED ROADWAY. *TR

PARKED CAR RADIO WAS WORKING, GOT BACK IN AND THE ENTIRE RADIO AND EVERYTHING CONNECTED TO IT STOPPED WORKING. *TR

I DROPPED MY 2010 VOLKSWAGEN JETTA TDI SPORTS WAGON TO MY DEALER TO HAVE A FRONT END ALIGNMENT ON MAY 30, 2014. MY CAR WENT IN WITH A PERFECTLY GOOD WORKING RADIO, I WENT TO PICK UP MY CAR ON MAY 31, 2014, THE RADIO WAS DISPLAY AND CONTROLS WERE NOT WORKING, I DID NOT LEAVE THE DEALER'S LOT. I PROMPTLY WENT BACK INSIDE TO TELL THEM THAT THE RADIO WAS NOT WORKING AND THAT I FOUND IT TO BE ODD THAT THE RADIO WAS NOT WORKING WHEN IT CAME IN WITH A PERFECTLY GOOD WORKING RADIO. THEY KEPT THE CAR AND SAID THEY WILL DO A DIAGNOSTIC TEST ON IT. WHEN THEY CALLED ME BACK THEY SAID THAT THEY WERE ABLE TO GET THE RADIO TO WORK FOR A SHORT TIME THEN IT WENT DEAD AGAIN. THE SERVICE PERSON PROCEEDED TO TELL ME THAT I NEEDED A NEW RADIO FOR $1100.00. THIS SEEMS ABSOLUTELY ABSURD THAT A RADIO WOULD FAIL AFTER 3 YRS. I AM WONDERING IF THERE HAS BEEN ANY OTHER COMPLAINTS REGARDING RADIOS IN 2010 VOLKSWAGENS? I WENT ON LINE AND THERE SEEMS TO BE COMPLAINTS, BUT WHO KNOWS IF THEY ARE VALID OR NOT. I AM PICKING MY CAR UP TODAY FROM THE DEALER WITHOUT THE WORKING RADIO SINCE I WILL NEED MY CAR FOR TRANSPORTATION. I WOULD APPRECIATE ANY HELP OR ADVICE THAT YOU CAN GIVE ME. *TR

RADIO AND HANDSFREE BLUETOOTH SYSTEM STOPPED WORKING. DEALERSHIP RECOMMENDED CALLING VW CUSTOMER SERVICE. CONTACTED CUSTOMER SERVICE ONLY TO BE TOLD NOTHING THEY COULD DO. I FEEL THIS IS A SAFETY CONCERN REGARDING ABILITY TO USE HANDSFREE CAPABILITY. WITH VERY LITTLE RESEARCH IT APPEARS THIS IS A COMMON PROBLEM AND COMMON RESPONSE TO IT BY VW. IF THEY KNOWINGLY INSTALLED DEFECTIVE COMPONENTS THEY SHOULD BE RESPONSIBLE FOR MAKING THINGS RIGHT. I HAVE HAD SEVERAL OTHER RECALLS ALREADY FOR THIS VEHICLE AND FEEL THIS MAY BE APPROACHING "LEMON" STATUS. *TR

FACTORY RADIO STOPPED WORKING SUDDENLY. NO INDICATION OF A PROBLEM PREVIOUSLY. REPAIR REQUIRED REPLACEMENT OF HEAD UNIT AT AN EXPENSE OF $600 PLUS LABOR (FACTORY REFURBISHED). HAVE NOT EXPERIENCED A PROBLEM LIKE THIS WITH PREVIOUSLY OWNED VEHICLES, SEVERAL OF WHICH ARE 15+ YEARS IN AGE. TRIED TO CONTACT VOLKSWAGEN USA, BUT TWO EMAILS HAVE GONE UNANSWERED. A QUICK INTERNET SEARCH INDICATES THIS IS NOT AN ISOLATED INCIDENT, AS SEVERAL OTHERS HAVE EXPERIENCED THE SAME PROBLEM. AS THE RADIO IS TIED TO THE BLUETOOTH IN THE CAR, HANDS FREE PHONE OPERATION IS COMPROMISED WITHOUT FACTORY RADIO WORKING. HANDS FREE PHONE USE IS REQUIRED IN NEIGHBORING STATE OF MD THROUGH WHICH MY TRAVELS TAKE ME OFTEN. *TR

ENTIRE STEREO SYSTEM (INCLUDING RADIO, CD PLAYER, BLUETOOTH) STOPPED WORKING. *TR

WHILE DRIVING TO OFFICE (6 MILES) MY RADIO "POPPED" AND STOPPED WORKING. I HAD IT INSPECTED AT THE DEALERSHIP AND WAS TOLD THAT ALL FUSES WERE GOOD AND THAT RADIO DIED! THEY ATTEMPTED TO SELL ME A REPLACEMENT RADIO FOR $700! I STARTED RESEARCHING THIS ISSUE AND DISCOVERED THAT IT WAS TRENDING AMONG LIKE JETTAS. AFTER SPENDING A CONSIDERABLE AMOUNT OF TIME WITH "CUSTOMER SERVICE" AT VW, THEY TOLD ME THAT THE RADIO WAS OUT OF WARRANTY. THEY REFUSED TO TELL ME IF THIS PROBLEM WAS HAPPENING TO OTHER OWNERS. AFTER TALKING TO TWO DEALERS IN DALLAS, TX, I DISCOVERED THAT A FAULTY RADIO WAS THE CURRENT TREND IN THE 2010 VW JETTAS. THEIR SOLUTION WAS TO SELL ME A REFURBISHED RADIO TO FIX THE PROBLEM, AND NOT ADDRESS THE TRUE CAUSE OF THE COMPLAINTS! *TR

HEARD A SMALL POP SOUND WHILE LISTENING TO THE RADIO AND THE SYSTEM WENT DEAD. CALLED VWOA AND THEY WOULD NOT OPEN A CLAIM. THIS IS THE SECOND RADIO AS THE ORIGINAL FAILED UNDER WARRANTY AND WAS REPLACED BY THE DEALER IN 2012. I WAS TOLD THE REPLACEMENT RADIO, EVEN THOUGH IT WAS REPLACED WITH AN OE RADIO, ONLY CARRIED A 12 MONTH WARRANTY WHILE THE ORIGINAL CARRIED THE FULL 36,000 THREE YEAR WARRANTY. *TR

FUSE BOX IN ENGINE COMPARTMENT, ALARM LIGHT ABOUT RIGHT HEADLIGHT, RIGHT TAILLIGHT, NOT WORKING. CHECKED INTERNET MANY COMPLAINTS ON THIS ISSUE, CHECK FUSE IN FUSE BOX ENGINE COMPARTMENT. 30AMP FUSE BURN MARKS, SLIGHT MELTING OF BOX WHERE FUSE INSERTS. SPRING IS HERE. AC NOT WORKING, FANS NOT TO SPEED, COMPRESSOR NOT ENGAGING PROPERLY. ALL ELSE CHECKS OUT. AGAIN FUSE STRAP HAS MELTED AND/OR NOT IN ORIGINAL CONDITION. NEW FUSE BOX + LABOR >500 FOR WHAT I CONSIDER A MANUFACTURE DEFECT/DESIGN FAILURE. DRIVING MY DEPENDABLE 2009 F150. AT LEAST I'M COOL GOING HOME FROM WORK. WE'LL WORTH THE EXTRA $15 IN FUEL. MANUFACTURE REFUSED TO REPLACE OR ASSIST IN $ FOR REPLACEMENT. ALSO OWN A TIGUA 2012. IS NOW ON SALE BEFORE ISSUE OCCURS TO IT, WILL INCUR LOSS ON LOAN. BETTER THAN BEING STUCK WITH BAD PRODUCT. *TR

I WAS DRIVING DOWN THE ROAD WHEN I ACCELERATED HARD AND I PREDNDIO LIGHT OF "GLOW PLUG" ON THE PANEL, THE CAR LOST POWER AND WAS LIMITED TO SPEND TWO THOUSAND RPM'S COMING HOME THAT WAS CLOSE. I DID NOTHING THAT NIGHT, I FOLLOWED TURNING ON THE LIGHT IN THE PANEL. THE NEXT DAY I TURN IT NORMAL, I TURNED ON THE LIGHT ... THEN IT CAUGHT ME WAY TO WORK AGAIN AND I RETURN TO MY HOME, I TURNED ON AND OFF AND IT CAUGHT AND NEVER TURN OFF. TAKE IT TO THE VW SERVICE CENTER AND WAS TOLD THAT THE PUMP HAS FAULT INJECTION AND PARTICULATE THROUGHOUT THE FUEL SYSTEM. TELL ME THAT THE REPAIR WILL COST MORE THAN 4000 DOLLARS ... AND THE WORST IS THAT NO WARRANTY. *TR