2011 VOLKSWAGEN JETTA Complaints

I WAS DRIVING ALONG AND THE POWER DROPPED TO ALMOST NOTHING. BEFORE I COULD GET TO A SAFE STOPPING POINT, THE ENGINE DIED. I HAD IT TOWED TO THE DEALERSHIP. THEY DIAGNOSED IT WITH A FAILED HIGH PRESSURE FUEL PUMP(HPFP). IF IT HAD BEEN OUT OF WARRANTY, IT WOULD HAVE COST $6000 TO REPAIR. IF THIS WOULD HAVE HAPPENED IN THE MIDDLE OF A 4 LANE EXPRESSWAY, I DON'T KNOW WHAT WOULD HAVE HAPPENED. *TR

VEHICLE HAS NO FUSE DIAGRAM AND LIGHTER FUSE REPEATEDLY BLOWS.UNABLE TO GET HELP ON LEASED VEHICLE WITHOUT PAYING FOR SERVICE. I UNFORTUNATELY CANNOT ACCESS SIMPLE FUSES WITHOUT HAVING A DIAGRAM. I WAS PUT IN HARMS WAY BY ACCIDENTALLY REMOVING BRAKE LIGHT FUSE. I AM NOT ABLE TO FIND A DIAGRAM ON THE INTERNET OR VW WEBSITE. *TR

UPON ACCELERATION THE VEHICLE HAD A TENDENCY TO STALL OR WHEN ACCELERATING TO PASS. THIS HAS BEEN AN ONGOING SCENARIO, HOWEVER IT DOES NOT HAPPEN ALL THE TIME. WE HAVE TAKEN IT TO THE DEALERSHIP SEVERAL TIMES, AND WERE TOLD THAT THEIR MACHINE DOES NOT SHOW ANY DEFECTIVE PARTS. WHAT IS FRUSTRATING IS WHEN YOU WANT TO BLEND INTO TRAFFIC THE CAR MIGHT STALL, SO YOU HAVE TO BE EXTRA CAREFUL THAT THIS DOES NOT HAPPEN. I HAVE TO PUMP ON THE PEDAL TO GET THE CAR GOING AGAIN. I AM ALSO VERY WORRIED THAT THIS COULD HAPPEN WHEN MY WIFE IS DRIVING, ACTUALLY THIS DID HAPPEN WHEN MY WIFE WAS LEAVING THE DEALERSHIP. SHE TURNED RIGHT BACK AND THE VEHICLE WAS PUT ON THE MACHINE AND AGAIN EVERYTHING WAS SUPPOSE TO BE FINE. I DID TELL THE SERVICE MANAGER THAT IT WAS VERY POSSIBLE THAT THE CAR WAS GOING BACK TO THE DEALERSHIP IN PIECES. *TR

WAS DRIVING AND HEARD A CLICKING SOUND, SHORTLY AFTER MY STEERING AND BRAKES LOCKED UP, AND THEN THE ENTIRE CAR STALLED. I WAS UNABLE TO RESTART THE ENGINE. HAD CAR TOWED INTO THE VW DEALERSHIP WHERE THEY TOLD ME MY FUEL (DIESEL FOR JETTA TDI) WAS CONTAMINATED CAUSING THE FUEL PUMP TO BURST WHICH LEAD TO METAL SHARDS DESTROYING THE ENTIRE FUEL SYSTEM. HOWEVER, I AM 100% POSITIVE, AND HAVE RECEIPTS FOR PROOF, THAT THE CAR HAD BEEN FILLED UP WITH DIESEL GAS ABOUT 1 WEEK PRIOR TO THE INCIDENT AND WAS RUNNING COMPLETELY SMOOTHLY UP UNTIL THE SUDDEN BREAK DOWN. *TR

WHILE DRIVING IN TRAFFIC THE VEHICLE LOST POWER. BEFORE IT COULD BE PULLED OFF THE ROAD TO SAFETY, THE ENGINE DIED COMPLETELY. THE PASSENGERS HAD TO GET OUT OF THE CAR AND PUSH IT ACROSS THE ROAD AND INTO A PARKING LOT. THE CAUSE OF THE INCIDENT WAS A CATASTROPHIC FAILURE OF THE HIGH PRESSURE FUEL PUMP. PROPER MAINTENANCE AND FUELING OF THE VEHICLE HAD BEEN RIGOROUSLY FOLLOWED ON THIS VEHICLE. THE OWNER IS A MECHANICAL ENGINEER AND DIESEL ENGINE ENTHUSIAST. *TR

THIS INCIDENT OCCURRED WHILE WE WERE STOPPED. I WAS TRYING TO GET MY 3 YEAR OLD OUT OF THE CAR WHEN THE DOOR WOULDN'T UNLOCK. BECAUSE WE HAVE CHILDREN, WE ALSO USE THE CHILD SAFETY LOCKS TO PREVENT THE DOOR FROM OPENING FROM THE INSIDE. THE LOCKS HARE REPEATEDLY FAILING TO EITHER LOCK OR UNLOCK. WHAT CONCERNS ME IS THAT THERE WOULD BE AN EMERGENCY SITUATION IN WHICH THE DOORS WOULD NOT UNLOCK AND MY CHILD (OR CHILDREN) WOULD NOT BE ABLE TO GET OUT. A QUICK INTERNET SEARCH SHOWS THAT THIS IS A RECURRING PROBLEM WITH SOME OF THE VOLKSWAGEN DOORS. IF YOU DO NOT HAVE THE CHILD SAFETY LOCKS ENGAGED, THIS BECOMES MUCH LESS OF AN ISSUE. HOWEVER, THESE LOCKS COULD LEAD TO A VERY UNFORTUNATE SITUATION WITH A SMALL CHILD IN THE BACK SEAT, UNABLE TO BE REMOVED FROM THE VEHICLE. *TR

TL* THE CONTACT OWNS A 2011 VOLKSWAGEN JETTA. THE CONTACT STATED THAT WHILE DRIVING APPROXIMATELY 40 MPH, THE VEHICLE JERKED AND DECELERATED. THE VEHICLE WAS TAKEN TO THE DEALER FOR DIAGNOSIS. THE TECHNICIAN WAS UNABLE TO DIAGNOSE THE FAILURE. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE VEHICLE WAS NOT REPAIRED. THE VIN WAS NOT AVAILABLE. THE APPROXIMATE FAILURE MILEAGE WAS 7,000. *TR

2011 VW JETTA DIESEL AT 70 MPH GOING UP A HILL AND WITHOUT WARNING THE CAR LOST POWER AND SPEED DROPPED MAKING IT UNSAFE TO HAVE TIME TO PULL OFF THE ROAD. THE CARS BEHIND ME HAD TO ALL SLOW WAY DOWN TO LET ME GET OFF THE ROAD. THE CAR WOULD NOT RESTART. MY MECHANIC COULD NOT START IT AND SAID IT WAS A FUEL PROBLEM BUT COULD NOT FIX IT. VW REPORTED THE CAR STARTED FOR THEM AND THEY RAN OFF AND FOUND FAULT FOR LOW FUEL PRESSURE BUT NO REASON FOR THE PROBLEM. *TR

ON A TRIP TO ST. CHARLES, MO ON 28 MAR 2013, AFTER WE PARKED, MY SON NOTICED SEVERE SIDEWALL BREAKS ON THE LEFT FRONT TIRE. HE SAID IT LOOKED LIKE THE TIRE WAS ABOUT TO BLOW. I THOUGHT THAT HE WAS JOKING, BUT LOOKED ANY WAY. WOW. I HAVE NEVER SEEN SUCH SEVERE CONDITION ON ANY TIRE, NOR HAD I EVER EVEN HEARD OF SUCH A CONDITION . THERE WERE NUMEROUS SHORT BREAKS AND LONG BREAKS INCHES LONG ALL AROUND THE OUTSIDE OF THE SIDEWALL. THE BREAKS WENT ALL THE WAY IN WITH METAL BELTS SHOWING. WE HAD JUST FINISHED DRIVING 200 MILES ON THE INTERSTATE TO GET TO ST CHARLES. I HONESTLY DON'T KNOW HOW WE MADE IT WITHOUT A BLOWOUT AND CRASH. I WENT IMMEDIATELY, AND SLOWLY, TO THE NEAREST TIRE DEALER AND PURCHASED TWO NEW TIRES. I ASKED THEM TO SAVE THE OTHER TIRE SO I MIGHT USE AS A POSSIBLE SPARE SINCE THE TIRES HAD PLENTY OF TREAD LEFT. THEY PUT THE "GOOD" TIRE IN THE TRUNK FOR ME. I LATER LOOKED AT THE "GOOD" TIRE AND FOUND THAT THE INSIDE SIDEWALL WAS EVEN WORSE THAN THE "BAD" TIRE! I FEEL VERY FORTUNATE THAT THESE OE TIRES DIDN'T CAUSE A TERRIBLE ACCIDENT. THE OTHER OE TIRES LOOK OK BUT I WILL BE REPLACING QUICKLY. THESE TIRES ARE HANKOOK OPTIMO H725A TIRES. *TR

WHILE DRIVING DOWN THE HIGHWAY AT 70 MPH THE ENGINE LOST POWER AND COASTED TO A STOP ON THE SIDE OF THE HIGHWAY WITH SEVERAL LIGHTS ON THE DASH FLASHING AND IT APPEARS FROM RESEARCH ON THE INTERNET THIS IS A COMMON PROBLEM THAT THE HPFP QUITS AND THE CAR WILL NOT ACCELERATE. THE MOTOR IS A DIESEL TDI. *TR