2001 VOLKSWAGEN JETTA Complaints

THE FRONT DRIVER/PASSENGER SIDE POWER WINDOW GLASS CAME OFF TRACK AND FELL INTO THE DOOR. *AK THE PLASTIC TRACK CLAMPS HAD BROKEN AND CAUSED THE WINDOW TO GET STUCK IN THE OPEN OR CLOSED POSITION AND ALLOWED THE WINDOW(S) TO FALL DOWN IN THE DOOR PANEL(S). PER BULLETIN, THIS PROBLEM HAS EXISTED SINCE 1988. *SCC *JB

I OWN A 2001 VW JETTA GLS AND THE GEAR SHIFT LOCKED UP. I COULD NOT MOVE THE CAR OUT OF PARK INTO DRIVE OR REVERSE. SINCE THE WARRANTY IS 24,000 MILES, I CURRENTLY HAVE 30200 AND THIS PROBLEM OCCURRED. VW SHOULD BE RESPONSIBLE FOR THIS MISHAP DUE TO THE FAULTY PART. THE LEVEL OF SERVICE AT THE DEALERSHIP WAS UNACCEPTABLE IN GETTING THE PROBLEM FIX. *AK

SEE SIMILAR COMPLAINT #8000894 REAR BRAKES WORE TO BARE METAL WITH NO WARNING AT 2500 MILES. NO AUDIBLE WARNING, AND THE PRIOR SERVICE AT 2000 MILES REVEALED NO IMMINENT WEAR PROBLEM. SEEMS TO BE COMMON PROBLEM BASED ON WEB SEARCHES ON THIS PROBLEM. VEHICLE WAS MADE UNSAFE BY THIS AGGRESSIVE BRAKE WEAR AND REDUCED STOPPING ABILITY. WOULD LIKE TO SEE VW ADD SOME SORT OF WARNING DEVICE. LACK OF WARNING LEAD TO ROTOR DAMAGE AND REPLACEMENT (UNNECESSARY EXPENSE).*AK

THE TURN SIGNALS HAVE AN INTERMITTENT FAILURE. THEY HAVE TURNED OFF, TURNED OF,F AND THEN RESUMED A FEW SECONDS LATER, OR FAILED TO TURN ON AT ALL.*AK THE VEHICLE IS A 2001 JETTA GLS WITH 40K MILES.

LAST WEEK ON 6-20-03 I PULLED OUT ONTO STATE ROAD 2 IN VALPARAISO AND MY 2001 VOLKSWAGEN JETTA TDI WOULD NOT ACCELERATE. I HAD MY 6-YEAR-OLD SON IN THE CAR AND HAD TO PULL OVER TO THE SHOULDER OF THE ROAD TO AVOID BEING HIT. THE CAR IS UNDRIVEABLE. A MECHANIC HAS DIAGNOSED THE PROBLEM AS A FAULTY TURBO DIESEL SYSTEM. THIS SYSTEM WAS INSTALLED NEW IN THE 2001 JETTA AND HAD PREVIOUSLY NEVER BEEN INSTALLED IN ANY OTHER VOLKSWAGEN. MY MECHANIC INDICATES THE NEW SYSTEM IS FAULTY AND AS A RESULT, FUEL IS NOT BURNED CLEANLY. THE ENTIRE ENGINE, INTAKE MANIFOLD, AND VALVES ARE CLOGGED WITH CARBON. I HAVE BEEN TOLD I NEED A NEW ENGINE. MY MECHANIC HAS DIAGNOSED THE SAME PROBLEM IN OTHER 2001 JETTAS AND STATES THAT THE PROBLEM SEEMS TO HIM TO BE UNIVERSAL IN THIS YEAR AND MODEL. THIS CAR IS ONLY TWO YEARS OLD AND I OWE $15,000 ON IT. IT ONLY HAS 47,000 MILES ON IT. VOLKSWAGEN REFUSES TO ACKNOWLEDGE THERE'S A PROBLEM. I FEAR PEOPLE ARE GOING TO BE KILLED IN THIS CAR IF THE PROBLEM IS NOT IDENTIFIED AND RECTIFIED. *JB

JETTA 1.8 T 2001 HAS BEEN IN THE SHOP NOW AT LEAST SIX TIMES TO BE FIXED. EVEN THOUGH COILS WERE REPLACED, THE CAR CONTINUES TO SHUTTER AND STALL AT LEAST THREE DAYS A WEEK. THE DEALER ASKED FOR ONE MORE CHANCE TO FIX THE VEHICLE -- THEY FAILED AND NOW ARE SAYING I MUST BRING THE CAR IN TO "PROVE" THE PROBLEM. THE PROBLEM OCCURS ABOUT 70% OF THE TIME THOUGH SO MAY NOT DISPLAY SUCH A PROBLEM WHEN AND IF I DO BRING IT IN AGAIN. VW SHOULD BE PROFESSIONAL AND DEAL WITH THIS HUGE NATIONAL PROBLEM BETTER -- THEY EXPECT CONSUMERS TO BELIEVE THAT THEY WOULD SPEND WEEKS AND LOANER CARS TO FIX A PROBLEM THEY NEVER HAVE REALLY EXPERIENCED. YOUR CONSUMER IS NOT STUPID VW! THOUSANDS OF OWNERS WILL NOT BACK DOWN OR HO AWAY. I INTEND TO FILE A LEMON LAW COMPLAINT. *NLM

MY FUTURE DAUGHTER IN LAW OWNS A VOLKSWAGEN JETTA. WENT TO GAS STATION FOR GAS AND COULD NOT FILL THE TANK. TOOK THE CAR TO VOLKSWAGEN DEALER WHERE THEY ARE CHARGING OVER 800. DOLLARS TO PUT IN A NEW GAS TANK, SINCE THE CAR IS RELATIVELY NEW THIS SEEMS LIKE IT SHOULD BE A RECALL. OR AT LEAST UNDER WARRANTY. IF SHE WAS ON THE HIGHWAY SHE WOULD HAVE BEEN STUCK IN THE LANES WITH NO WAY OF FILLING THAT TANK...CAN YOU RESEARCH THESE GAS TANKS FOR THE SAFETY OF PEOPLE. *NLM

MYSELF AND THREE OTHER PASSENGERS WERE NEARLY HURT ON THE HIGHWAY WHEN MY VW STARTED ACTING UP. THE CHECK ENGINE LIGHT CAME ON AND THEN THE POWER DWINDLE. IT WAS VERY SCARY! TOOK THE VEHICLE TO THE DEALER AND IT WAS FOUND TO HAVE A DEFECTIVE IGNITION COIL. I CALLED VW AND INFORMED THEM OF THIS AND THEY SAID THEY WOULD REVIEW IT BUT COULDN'T GUARANTEE THAT THEY WOULD COVER THE COST. *NLM

2001 VW JETTA VR6 - CAR STARTED SHAKING A LOT UPON START UP AND LOST ALL POWER WHEN I TRIED TO PULL AWAY FROM AN INTERSECTION. WAS TOLD IT WAS A COIL PACK THAT NEEDED TO BE REPLACED AND THAT IT WASN'T COVERED UNDER THE RECENT VW SERVICE BULLETIN BECAUSE MY COIL PACK WAS FROM A SUPPLIER THAT WAS EXPERIENCING LESS PROBLEMS THAN THE ONES THEY ARE REPLACING (DESPITE THE FACT THAT THE PART HAD BEEN ON BACK ORDER FOR 2 WEEKS). THEIR PRESS RELEASES AND WEBSITE SAY THAT THEY ARE NOTIFYING ALL 2001 AND 2002 JETTA OWNERS WHICH IS NOT TRUE. MY CAR IS A 2001 JETTA AND I WAS TOLD THAT MY FAILURE WAS BAD LUCK AND THAT MY CAR AND OTHERS LIKE MINE WOULD NOT HAVE THE PART REPLACED BY VW EVEN THOUGH THEY ARE REPLACING THE SAME PART FROM A DIFFERENT SUPPLIER IN THE SAME YEAR AND STYLE VEHICLE AS MINE. I BELIEVE THEY SHOULD EXPAND THEIR RECALL/SERVICE BULLETIN TO COVER A WIDER RANGE OF JETTAS AS IT APPEARS TO ME TO BE A PART PROBLEM NOT A SUPPLIER PROBLEM. I'VE ALSO HEARD (VIA INTERNET MESSAGE BOARDS AND THE SERVICE DEPARTMENT THAT I WENT TO) THAT THIS A COMMON PROBLEM IN 2000, 2001, AND 2002. THIS COULD BE VERY DANGEROUS IF IT HAPPENED WHEN I WAS PULLING ONTO THE MERRITT PARKWAY OR A BUSY INTERSECTION INSTEAD OF OUT OF MY STREET. THE CAR JUST BOUNCES FORWARD A LITTLE BIT, SHAKES VIOLENTLY, LOSES ALMOST ALL POWER, AND DIES.*AK

THE DRIVER'S SIDE WINDOW WHEN ROLLED UP MADE A LOUD POPPING NOISE. THE NEXT TIME I ATTEMPTED TO ROLL THE WINDOW DOWN IT FELL ALL THE WAY INTO THE DOOR AND DIDN'T COME BACK UP. I FEEL THIS PROBLEM IS A LITTLE RIDICULOUS CONSIDERING MY CAR IS ONLY 2 YEARS OLD.*AK