2013 VOLKSWAGEN JETTA Complaints

I PURCHASED THE CAR ON 3/2013, BY 5/2016 THE AC COMPRESSOR FAILED AND I HAD TO PAY $1,000 TO REPLACE, 2 WEEKS LATER THE FUEL PUMP FAILED AND THE CAR STOPPED IN THE MIDDLE OF THE ROAD WHILE DRIVING, THIS WAS VERY UNSAFE I HAD MY CHILD IN THE BACK SEAT AND WE COULD HAVE HAD A SERIOUS ACCIDENT. THE VW REFUSES TO REPAIR BECAUSE A THEY SAY IT'S NOT A DEFAULTY FUEL PUMP. THE DEALER SERVICE STATES IT SHOULD BE APPROVED AND COVERED FOR FULL REPAIR. NOW, I HAVE A $4,000 BILL I CAN'T PAY, A CAR I CAN'T DRIVE AND A CAR PAYMENT FOR A CAR I CAN'T DRIVE. I NEED HELP WITH THIS DEFECTIVE FUEL PUMP.

I HAVE A 2013 VOLKSWAGEN JETTA SE PZEV 2.5 IT HAS 58,000 MILES. THE AC COMPRESSOR WENT OUT NOW STILL PAYING OFF CAR I ALSO AM PAYING FOR AN NEW AC COMPRESSOR ON A 3 YEAR OLD CAR THAT IS 1600 TO FIX. THE CAR MIRROR PLASTIC PIECE ON DRIVER SIDE DOOR FALLS OFF AND LOOSENS WHILE DRIVING.ALSO WHILE DRIVING A RATTLING NOISE IS HEARD IT SOUNDS LIKE CHAINS IT'S FROM THE ROOF OF THE CAR OR WHERE THE SHIFT STICK TO PARK, DRIVE ETC . AND THE PASSENGER DOORS MAKE NOISES LIKE ITS LOOSE WHILE OPENING AND CLOSING DOORS. THERE'S A JOLT FEELING WHILE DRIVING LIKE TRANSMISSION JOLTS. THE CAR WHILE TURN IT ON MAKES A HUMMING UNPLEASANT NOISE LIKE ITS MISSING FLUID.

TL* THE CONTACT OWNS A 2013 VOLKSWAGEN JETTA HYBRID. WHILE DRIVING 35 MPH, THE HORN FAILED TO OPERATE WHEN DEPRESSED. THE DEALER AND MANUFACTURER WERE NOT NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 32,000.

IGNITION KEY WILL STICK IN LOCK FOR NO KNOWN REASON,KEY WILL NOT TURN AT ALL , IT FEELS AS IF IT IS MECHANICALLY LOCKED IN THE IGNITION,ADDED SOME GRAPHITE TO IGNITION LOCK NO DIFFERENCE NOTED, HAVE BEEN STUCK IN PARKING AREAS AND OTHER PLACES UNTIL KEY WAS ABLE TO UN-STICK. VERY FRUSTRATING, THIS IS AN INTERMITTENT PROBLEM, THIS HAPPENS WHEN STATIONARY AND ONLY WHEN TURN "OFF" IGNITION.. VERY SIMILAR TO OTHER COMPLAINTS ON THIS SITE. HAS HAPPENED APPROX 100 TIMES

WHILE DRIVING SUDDENLY LOOSE POWER OR TRANSMISSION FAILURE. IT'LL FEEL LIKE IT'S IN NUETRAL. DIAGNOSTIC TEST CAN'T PICK IT UP SO WHAT CAN WE DO AS CONSUMERS? KEEP COMPLAINING NOBODY IS HEARING US. DAMAGE!!

I AM HAVING TROUBLE GETTING MY KEY TO TURN OFF AGAIN. THE CAR WILL TURN ON WITH EASE BUT WHEN I PARK AND GO TO TAKE THE KEY OUT IT'S STUCK IN THE "ON" POSITION AND I HAVE A HARD TIME TURNING OFF TO GET THE KEY OUT OF THE IGNITION SWITCH. THE CAR WAS UNDER THE ORIGINAL MANUFACTURERS WARRANTY THE FIRST TIME THIS HAPPENED AND A LOCAL DEALER REPLACED THE IGNITION SWITCH JANUARY 2015. I AM NOW HAVING THE SAME ISSUE HOWEVER THE CAR IS OUT OF BOTH THE MANUFACTURER'S WARRANTY PERIOD AND ALSO THE 1YR. WARRANTY FOR THE REPLACEMENT SWITCH, AND BY ONLY 6 MONTHS I MIGHT ADD.

STEERLOCK- I DROVE MY CAR FOR A FEW MINUTES ON 6/11/2016 TO THE STORE, THEN RETURNED HOME. AT THE STORE THE KEY HAD WORKED FINE. WHEN I RETURNED HOME AND PUT THE CAR IN PARK THE KEY TO MY CAR WOULD NOT TURN OFF. I REPEATEDLY TRIED TO TURN THE CAR OFF, AND THE KEY REFUSED TO TURN OFF. I CALLED THE LOCAL VOLKSWAGON DEALERSHIP IN MARION, IL TO SEE IF I COULD GET SOME POSSIBLE FIXES, THE SERVICE TECHS WERE GONE FOR THE DAY SINCE IT WAS A SATURDAY. THE SALESMAN SAID HE WOULD CONTACT A TECHNICIAN TO SEE IF THEY HAD ANY FIXES FOR ME. HE CALLED ME BACK AND TOLD ME TO TRY HOLDING THE KEY FORWARD THEN LETTING IT SNAP BACK. I TRIED THIS A FEW TIMES AND IT DIDN'T WORK, SO I TOLD THEM I WOULD DROP THE CAR OFF. ONCE I GOT TO THE DEALERSHIP THE TECHNICIAN HAD CAME IN AND HE WAS ABLE TO GET THE KEY TRICK I WAS TOLD ABOUT TO WORK. I LEFT THE CAR WITH THEM AND THEY WERE TO LET ME KNOW WHAT THE ISSUE WAS ON MONDAY 6/13/2016. THE SERVICE MANAGER CALLED ME AND SAID IT WAS A ISSUE WITH THE STEERLOCK. HE ALSO SAID THEY KEPT THE PART IN STOCK BECAUSE THIS TYPE OF THING HAPPENS. I TOLD THEM TO GO AHEAD AND FIX IT. I HAVE NOW PICKED UP MY CAR AND IT TURNS ON AND OFF PROPERLY.

IGNITION SWITCH WILL NOT RELEASE THE KEY CAN NOT TURN OFF ENGINE( THREE TIMES THE WEEKEND OF 6 11 2016)

THE SUN ROOF DRAIN TUBES SHRINK AND SEPARATE CAUSING A WATER LEAK INSIDE OF THE CAR AND CONTINUING DOWN THE "A" PILLAR. THERE ARE AIR BAGS LOCATED IN THE "A" PILLAR, AND THIS WATER MIGRATION, WILL OVER TIME, HAVE AN AFFECT ON THE OPERATION OF THE AIR BAGS. I KNOW OF THREE FRIENDS WITH JETTA SPORTWAGENS WITHIN THIS BODY STYLE, MKVI, THAT HAVE THE SAME PROBLEM. VOLKSWAGEN HAS DENIED FIXING THIS PROBLEM AT THEIR COST, THEY SAY IT IS OUT OF WARRANTY. THIS IS GOING TO BE A SAFETY, AND LIABILITY ISSUE, IT MAY ALREADY BE ONE, AND IT SHOULD BE A RECALL ITEM, FIXED AT THEIR COST. TO CONTINUE TO USE THE SAME DRAIN TUBES, WHICH SHRINK AND LEAK AFTER ONLY TWO YEARS IS NEGLIGENCE. I HOPE THAT SOMEONE ISN'T INJURED BY THIS WHEN WET OR ROTTEN AIR BAGS ARE DEPLOYED.

WHILE DRIVING VEHICLE WITH DSG TRANSMISSION IN NORMAL "DRIVE" (D) MODE THE TRANSMISSION WILL SHIFT INTO WHAT FEELS LIKE NEUTRAL WITH NO WARNING WHATSOEVER AND NO CLEAR WAY OF MAKING THE CAR DRIVEABLE AGAIN. CAR HAS TO COME TO A COMPLETE STOP WITH NO POWER AVAILABLE FOR TRANSMISSION TO RETURN TO WORKING CONDITION. HAPPENS INTERMITTENTLY IN VARYING DRIVING CONDITIONS SUCH AS WHILE CRUISING DOWN THE HIGHWAY OR WHILE DRIVING AT NORMAL COMMERCIAL STREET SPEEDS. TOOK IT TO DEALER BUT ISSUE COULD NOT BE REPLICATED.