2010 VOLKSWAGEN JETTA Complaints

FIRST INCIDENT: OCCURRED IN FALL 2012, EXACT DATE UNKNOWN. SLOWING TO TURN RIGHT, VEHICLE STALLED WITHOUT WARNING. POWER STEERING WAS NOT RESPONDING. IT WAS TAKEN TO DEALERSHIP THE NEXT DAY. VEHICLE WAS EVALUATED, NOTHING WAS FOUND. WE WERE TOLD THAT THEY COULD SEE SOME SORT OF POWER INTERRUPTION, BUT COULD FIND NOTHING WRONG WITH ANY OF THE SYSTEMS INVOLVED. SECOND INCIDENT: OCCURRED ABOUT 1 MONTHS AFTER FIRST INCIDENT. WHILE SLOWING TO A STOP, INTENDING TO MAKE A LEFT TURN OUT OF PARKING LOT, AGAIN VEHICLE STALLED WITHOUT WARNING. DID NOT TAKE CAR TO DEALERSHIP, AS IT HAD JUST RECENTLY BEEN EVALUATED. GAS WAS < 1/8 TANK FILLED, AND PARKING LOT EXIT WAS ON A SLIGHT DECLINE, SUSPECTED MAYBE IT WAS RELATED TO LOW FUEL, AND WE TRIED TO KEEP THE CAR ABOVE 1/4 TANK FULL AT ALL TIMES THEREAFTER. THIRD INCIDENT: OCCURRED 4/29/14. SLOWING TO PULL INTO A PARKING SPACE, AGAIN ENGINE STALLED WITHOUT WARNING. I NOTED THAT THE BATTERY INDICATOR LIGHT ON THE DASHBOARD LIT UP SLIGHTLY BEFORE OR AS CAR WAS STALLING. POWER STEERING FAILED AS WELL WHEN CAR STALLED. RADIO / HEATER / OTHER ELECTRONICS SEEMED UNAFFECTED AFTER A BRIEF FLICKER. FOURTH INCIDENT: OCCURRED ABOUT 20 MINUTES LATER ON 4/29/14. SLOWING FOR A STOP LIGHT, VEHICLE STALLED UNEXPECTEDLY. CAR IS DUE FOR INSPECTION, APPOINTMENT IN 2 DAYS. DEALERSHIP ASKED TO INVESTIGATE STALLING AS WELL. *JS

TL* THE CONTACT OWNS A 2010 VOLKSWAGEN JETTA. THE CONTACT STATED THAT WHILE DRIVING VARIOUS SPEEDS, THE BATTERY WARNING LIGHT ILLUMINATED FOLLOWED BY THE VEHICLE STALLING. THE VEHICLE WAS TAKEN TO THE DEALER WHERE THE CONTACT WAS AWAITING DIAGNOSIS OF THE FAILURE. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS 35,000.

CAR WOULD NOT MOVE FORWARD OR BACKWARD. HAD TO TURN OFF IGNITION, THEN CAR WAS FINE. APRIL 25TH PUT CAR IN DRIVE TO ENTER STREET FROM MY DRIVEWAY AND CAR SHOT BACKWARDS. TRIED THREE TIMES AND THE SAME THING OCCURRED. HUSBAND TURNED OFF IGNITION AND RESTARTED CAR. THIS TOOK CARE OF THE PROBLEM. WE HAVE AN APPOINTMENT WITH THE DEALERSHIP ON MONDAY, APRIL 28TH CASE #[XXX]. FRANKLY, I DON'T THINK I WILL EVER AGAIN BE COMFORTABLE DRIVING THIS CAR. I WAS VERY LUCKY THIS HAPPENED IN MY DRIVEWAY AND NO ONE WAS BEHIND ME. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6). *TR

THERE HAVE BEEN SEVERAL TIMES IN THE PAST WHERE MY JETTA DIDN'T GO INTO GEAR. BOTH TIMES HAPPENED ON A COLD START AND DRIVING THROUGHOUT THE DAY WHILE PARKED. I PUT THE CAR IN R AND IT JUST REVS LIKE IT'S IN NEUTRAL. I SHIFTED IT TO D OR S ALL THE SAME OUTCOME; REVS LIKE IT'S IN NEUTRAL. I HAVE TO SHUT THE CAR OFF AND TURN IT BACK ON TO GET IT TO ENGAGE INTO GEAR. CHECK ENGINE LIGHT THEN LIGHTS UP. ALSO OTHER ISSUES WITH THE TRANSMISSION WHEN I COME TO A STOP, TRANSMISSION SHIFT ROUGH AND LOUD FROM 3-2-1 GEARS. SEEMS LIKE THE TRANNY IS TRYING TO FIGURE OUT TO SHIFT TO 1ST GEAR FOR LAUNCH. CAR ON 04/16/2014 IS AT GUNTHER VW IN FT. LAUDERDER GETTING INSPECTED FOR ISSUES. *TT

SEATBELT ON DRIVERS SIDE, BACK SEAT, BROKE (LOCKED IN SLIGHTLY EXTENDED POSITION). VW QUOTED 380 TO FIX. SEATBELT USED TO BUCKLE A TODDLER IN TODDLER SEAT (FRONT FACING, BELT GOES OVER THE TODDLER WHILE LATCH SYSTEM HOLDS SEAT IN PLACE. CAR HAS NEVER BEEN IN ACCIDENT AND WHILE IT HAS HIGH MILES, SEATBELT USED INFREQUENTLY AS INFANT SEAT WITH LATCH WAS IN PLACE PRIOR. GIVEN AGE OF CAR (3 YEARS OLD), WE ARE ORIGINAL OWNERS, ARE CURRENT WITH ALL SERVICE THE FAILURE OF THE SEATBELT IS A SIGNIFICANT CONCERN IN A FAMILY CAR. VW FORUM RECOMMENDED WE REPORT THE FAILURE TO YOU- THANK YOU! *JS

MULTIPLE LIGHT OUT WARNING SIGNAL, APPARENTLY THE FUSE BOX MELTED. THIS SHOULD NOT HAPPEN! *TR

AFTER FAILING INSPECTION LAST WEEK FOR THE SECOND TIME IN TWO YEARS, I PRECEDED TO CHANGE THE REAR BRAKES (WHICH WERE THE REASON FOR THE INSPECTION FAILURE). THE DRIVER'S SIDE REAR BRAKE PAD WAS WORE COMPLETELY TO THE METAL. THE PASSENGER'S SIDE LOOKED AS THOUGH IT HAD COME DIRECTLY OUT OF THE BOX, NO WEAR AT ALL. THE PARKING BRAKE WAS NOT HUNG UP, WHEELS SPUN FREELY AFTER REPLACING BOTH SIDES. THIS WAS THE SAME CASE WHEN THE VEHICLE FAILED INSPECTION TWO YEARS, APPROXIMATELY 40,000 MILES, AGO. AFTER READING MANY OTHER JETTA OWNERS HAVE EXPERIENCED SIMILAR ISSUES WITH THE REAR BRAKES FAILING PREMATURELY, I DECIDED TO SUBMIT THIS ISSUE TO NHTSA. *TR

DRIVING ON HIGHWAY ON 12/15/13 AND AS I ACCELERATED, I LOST POWER AND "CHECK ENGINE LIGHT" CAME ON. CAR FELL TO 50MPH AND I EXITED HIGHWAY IMMEDIATELY, STOPPED THE CAR, RE-STARTED AND THE CAR AND LIGHT WAS STILL ON. SHOWED ERROR CODE G450 AND THE "EXHAUST PRESSURE SENSOR 1" WAS REPLACED BY DEALER IN JANUARY 2014. GLOW PLUG LIGHT ALSO CAME ON INTERMITTENTLY AT THAT TIME. TWO MONTHS LATER (FEBRUARY, 2014), "GLOW PLUG LIGHT" CAME ON AGAIN INTERMITTENTLY. TURNED OFF CAR AND STARTED IT AGAIN AND LIGHT WENT OUT. DEALER SAYS P0237 CODE MEANS INTERMITTENT FAILURE OF "BOOST PRESSURE SENSOR" AND "SENSOR HARNESS". VW ADVISES THE CAR IS NOT DRIVABLE DUE TO UNPREDICTABLE PERFORMANCE OF TURBOCHARGER ON ENGINE PERFORMANCE DUE TO FAILURE OF THIS SENSOR. THE LOSS OF POWER HAS BEEN DOCUMENTED WIDELY FOR THIS ENGINE (PUMP, CARBONIZED INTAKE, OTHER?), BUT VW HAS ACCEPTED NO RESPONSIBILITY FOR THE PROBLEM. CAR IS 4 YEARS OLD WITH 48,900 MILES. REPAIRS ARE APPROACHING $1000 AT THIS TIME. *TR

CAME TO A STOP AT A LIGHT AND THE CAR WAS FINE AT FIRST. THEN, ALL OF A SUDDEN THE RPMS STARTED BOUNCING AROUND AND THE CAR TURNED OFF. IT WOULDN'T TURN ON FOR ABOUT A MINUTE AND I WAS ABLE TO DRIVE OFF. THE INCIDENT HAS HAPPENED AGAIN ON AT LEAST 3 OCCASIONS. NAME-BRAND DIESEL HAS ALWAYS BEEN USED, FULL MAINTENANCE HAS BEEN FOLLOWED INCLUDING FUEL FILTER REPLACEMENT AND DSG TRANSMISSION SERVICE. *TR

WHILE DRIVING HOME TO PANAMA CITY BEACH FL VIA THE FLORIDA TURNPIKE CAR THE ENGINE REVVED UP, I HAD NO POWER AND THE ESP LIGHT ON THE DASH CAME ON. I HAD TO COAST TO THE SIDE OF THE ROAD WHERE I PUT IT IN PARK. I COULD NOT PUT THE CAR BACK IN GEAR. I THEN TURNED THE ENGINE OFF AND WAITED A FEW MINUTES. I CRANKED THE CAR BACK UP AND THE LIGHT WAS NOT ON. PUT THE CAR IN GEAR AND PROCEEDED ON TRIP. AFTER ARRIVING AT MY DESTINATION, I HAD THREE MORE INSTANCES OF THE SAME ACTION. I CONTACTED MY LOCAL DEALER TO MAKE ARRANGEMENTS TO BRING THE CAR IN. THIS HAS BEEN A VERY FRIGHTENING EXPERIENCE, ESPECIALLY DURING HIGHWAY TRAVEL (WHICH IS MOSTLY WHERE THIS CAR IS DRIVEN). LOSING POWER AT 70 MPH IN CONGESTED TRAFFIC WOULD NO DOUBT RESULT IN MULTIPLE INJURIES, PROPERTY DAMAGE AND MOST LIKELY DEATHS. THIS PROBLEM NEEDS TO BE RESOLVED ON A GLOBAL LEVEL WITH VOLKSWAGEN.