2013 VOLKSWAGEN JETTA Complaints

KEY GETS STUCK AT TIMES AND CANNOT TURN THE CAR OFF. THE STEERLOCK KEEPS THE KEY FROM OPERATING. THIS HAPPENS WHEN THE CAR IS STATIONARY.THERE IS NO WAY TO STOP THE MOTOR WHEN THIS HAPPENS. THIS WAS REPAIRED ON 5/16/2016 WITH PART #5C6-905-841

I'M REALLY FRUSTRATED HERE WITH VOLKSWAGEN IT SEEMS LIKE EVERY SINCE THE BEGINNING OF THE YEAR JANUARY THE CAR'S BEEN IN THE SHOP MORE THAN I'VE BEEN AT THE DOCTOR. AT FIRST IT WAS THE WATER PUMP FOR THE TURBO THEY HAD TO BE REPLACED THEN TWO WEEKS AFTER I GOT THAT REPAIRED IT WAS THE BRAKE SENSOR THEN A WEEK AFTER THAT IT WAS THE VACUUM PUMP FOR THE BRAKES, AND THE WORK DOESN'T STOP FROM THERE IT SEEMS LIKE FROM THERE I HAD TO GET A REPAIR KIT IT'S A SEAL THAT GOES BETWEEN THE TRANSMISSION AND THE ENGINE INCLUDING THE DUAL CLUTCH FOR THE HYBRID AND ENGINE TRANSMISSION. AS OF TODAY MAY 13TH 2016 I WAS JUST TOLD THAT VOLKSWAGEN IS GOING AHEAD AND REPLACE THE ENTIRE COMPLETE TRANSMISSION BECAUSE THE SAME ERROR CODE CAME UP FROM THE LAST REPAIRS THAT WERE DONE THERE'S BEEN ROUGHLY AROUND $12,000 REPAIRS EITHER PAID BY THE INSURANCE EXTENDED WARRANTY OR VOLKSWAGEN. I'VE PAID OUT OF POCKET ROUGHLY AROUND $500 PLUS RENTAL INSURANCE THAT I HAD TO GET BECAUSE OF GET ANOTHER CAR TO MOVE AROUND. I HAVE FILED SEVERAL COMPLAINTS WITH VOLKSWAGEN OF AMERICA TO HAVE THE CAR REPLACED BUY THEM AND THEY CONTINUE TO DENY LEFT AND RIGHT SAYING THAT I SHOULD BE GOING THROUGH THE WARRANTY REPAIRS. IT SEEMS LIKE NO MATTER WHAT REPAIRS ARE DONE TO HAVE THE TRANSMISSION REPAIRED AND 4000 MILES LATER THE SAME PROBLEM OCCURS THERE'S DEFINITELY A SAFETY CONCERN THERE IN THE SAFETY CONCERN IS THAT I CAN'T DRIVE FAR ENOUGH OR TAKE A SMALL LITTLE VACATION WITH THE FAMILY WITHOUT HAVING SOME TYPE OF CONCERNED IF MY VEHICLES IN IT DIED IN THE MIDDLE OF THE ROAD.

AIRBAG LIGHT/SIGN ON THE DASHBOARD IS ALWAYS ON,CHARGING OUTLET NOT WORKING , VW LET US PAY $189.00 FOR DIAGNOSTIC AND WANT US TO PAY $500.00 FROM THE REFUND FOR THE CLASS ACTION LAWSUIT TO FIX THE AIRBAG PROB. THEY CLAIM IT WAS ELECTRICAL WIRING CHEWED BY RODENTS.

TL* THE CONTACT OWNS A 2013 VOLKSWAGEN JETTA. WHILE DRIVING 35 MPH, AN ABNORMAL SOUND EMITTED FROM THE FRONT PASSENGER SIDE OF THE VEHICLE. THE VEHICLE WAS TAKEN TO THE DEALER WHERE IT WAS DIAGNOSED THAT THE FRONT PASSENGER SIDE WHEEL BEARING FAILED AND NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 33,000.

FRONT SUNROOF GLASS (THE PORTION THAT MOVES WHEN THE GLASS IS OPENED) SPONTANEOUSLY SHATTERED. THIS OCCURRED WHILE DRIVING AT ~70MPH ON A SMOOTH HIGHWAY IN MINIMAL TRAFFIC; CLEAR WEATHER, ROUGHLY 60 DEGREES F. I DID NOT PASS UNDER ANY OVERPASSES IMMEDIATELY PRECEDING THIS EVENT. I NORMALLY LEAVE THE SUN SHADE BACK AND DID NOT NOTICE ANY CRACKS. AS I WAS DRIVING, I HEARD A VERY LOUD NOISE AND IMMEDIATELY GLASS STARTED FALLING ON ME AND THROUGHOUT THE CABIN. I SLOWED AND EXITED THE INTERSTATE, PULLED INTO A SAFE AREA AND IMMEDIATELY TOOK PICTURES AND CALLED MY INSURANCE. THE REMAINING GLASS APPEARS TO BE BOWED UPWARDS.

WHEN STARTING TO ACCELERATE, MY JETTA WILL RANDOMLY SHIFT WITH A VERY HARD JERK. TOOK IT TO THE LOCAL VW DEALER HERE IN GERMANY BUT THEY COULD NOT DUPLICATE IT (MY CAR IS US SPEC, BUT WE ARE STATIONED ABROAD). THE SERVICE MANAGER SENT A MESSAGE TO THE ENGINEERS FOR POSSIBLE SOLUTION BUT IT TOOK ANOTHER 6 WEEKS TO GET ADVICE WHICH WAS TO DO A RESET ON THE COMPUTER. THAT DID NOT WORK AS NOW WHEN IT HAPPENS, IT SOMETIMES ACTS AS THOUGH IT IS NOT IN GEAR, RPM'S REV, BUT CAR BARELY MOVES, MAKING IT UNSAFE ON THE ROADWAY. WHEN I PULL OVER, TURN OFF THE ENGINE, AND THEN RESTART IT, IT IS USUALLY FINE AGAIN FOR A LITTLE BIT. BUT BECAUSE IT IS A RANDOM OCCURRENCE AND THEY CANNOT REPLICATE IT, THE TECHNICIANS DO NOT SEE IT AS A PROBLEM.

TL* THE CONTACT OWNS A 2013 VOLKSWAGEN JETTA. WHILE DRIVING 15 MPH, THE BRAKES FAILED AND THE CONTACT'S VEHICLE REAR ENDED THE PRECEDING VEHICLE. THE AIR BAGS FAILED TO DEPLOY. THE CONTACT WAS NOT INJURED AND A POLICE REPORT WAS FILED. THE VEHICLE WAS TAKEN TO A CERTIFIED INDEPENDENT MECHANIC AND THE BODY DAMAGE WAS REPAIRED. IN ADDITION, WHEN THE VEHICLE WAS IN PARK OR REVERSE, IT WOULD JERK. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURES. THE APPROXIMATE FAILURE MILEAGE WAS 43,000.

WHILE DRIVING WITH A TOTAL OF 26,415 MILES, THE MANUAL TRANSMISSION SUDDENLY FAILED. SPECIFICALLY, AFTER STOPPING IN FRONT OF MY SON'S SCHOOL ON A CITY STREET TO PUT CAR INTO REVERSE TO PARALLEL PARK, THE STICK SHIFT WOULD NOT GO INTO GEAR. I WAS STUCK IN THE ROADWAY AND HAD TO SOLICIT TWO MEN TO PUSH MY CAR TO THE SIDE OF THE ROAD TO AWAIT TOWING TO THE DEALERSHIP UNDER THE 3 YEAR WARRANTY. COME TO FIND OUT VW DOES NOT WARRANTY THE CLUTCH EXCEPT FOR THE SLAVE CYLINDER, AND THUS CONSIDERS ALL OTHER MECHANICAL FAILURE TO BE USER WEAR AND TEAR. I HAVE NOTED MANY JETTA OWNERS ON THE INTERNET COMPLAINING OF THE SAME PROBLEM WITH AS FEW AS 2930 MILES DRIVEN. IN 30 YEARS OF DRIVING A MANUAL TRANSMISSION, THE PAST 13 IN VWS, I HAVE NEVER HAD ANY CLUTCH PROBLEMS, ISSUES, WORK OR REPLACEMENTS. I AM STILL WAITING FOR THEM TO OFFICIALLY "DIAGNOSE" THE PROBLEM AFTER AGREEING TO PAY $500 TO TAKE OUT AND EXAMINE THE TRANSMISSION, AND BEAR THAT COST AND ALL OTHER PARTS/LABOR IF THEY DETERMINE THE CAUSE IS ANYTHING BESIDES THE SLAVE CYLINDER. YET MY PROBLEM IS NOT WITH THE CLUTCH BUT ENGAGING THE STICK INTO GEAR AND THUS UNLIKELY TO BE DIAGNOSED AS THE SLAVE CYLINDER. CLEARLY THERE IS A HISTORY OF SHODDY OR CHEAP CLUTCH PARTS FOR WHICH VW FAILS TO TAKE RESPONSIBILITY AND INSTEAD SHIFTS COSTS ONTO ITS CUSTOMERS CLAIMING USER WEAR AND TEAR. AFTER FAILING PREY TO THE FAULTY SUNROOF PROBLEM IN A PRIOR 2003 GLI AND PAYING TO FIX IT MYSELF AFTER EIGHT YEARS OF DEALER BANDAIDS AND MISSING THE CLASS ACTION LAWSUIT, YOU WOULD THINK I WOULD HAVE LEARNED AND BOUGHT SOMETHING ELSE.

WE OWN A VW JETTA HYBRID HAVE APPROX. 70K MILES. VW HAS ADVISED WE NEED TO REPLACE A MECHATRON UNIT TO THE COST OF APPROX. $2000. HAVE BEEN READING THAT THERE ARE MASSIVE ISSUES WITH THIS PART AND THAT THIS SHOULD BE A RECALL. PLEASE ADVISE.

TAKATA RECALL" AFTER I GOT MY LAST RECALL FIXED THAT DAY WHEN I GOT INTO MY CAR MY LOCKS IN MY CAR STARTED TO LOCK BY THEM SELVES CONTINUOUSLY . WHEN I GOT BACK TO WORK I CALLED THEM AND THEY HAD ME GO BACK TO THE VW DEALERSHIP WHERE THEY LOOKED AT IT WASN'T FOR SURE WHY THIS WAS HAPPENING AND TELL ME TO BRING IT BACK AT A LATER DATE SO THEY CAN LOOK AT IT . IT IT STOP DOING IT AGAIN FOR A WHILE UNTIL IT GOT RAINING AND HUMID . IT SEEMS LIKE IT GETS THIS WAY WHEN IT'S RAINY AND HUMID! THE DOOR LOCKS CONTINUE TO CLICK AS IF I'M PRESSING THEM MYSELF TO UNLOCK/LOCK THE DOORS . I READ ONE OF THE RECALLS ON THE AIRBAG ELECTRICAL RECALL AND WAS WONDERING IF WAS TIED INTO THAT?