2002 VOLKSWAGEN JETTA Complaints

THE CLUTCH COMPLETELY BLEW OUT ON MY 2002 JETTA VR6 AT 27,000 MILES ON 8/25/2003. IT IS COSTING $966 DOLLARS TO REPLACE THE CLUTCH (I WILL KNOW THE EXACT PARTS ONCE I GET IT BACK FROM THE SERVICE DEPARTMENT). I WAS TOLD BY THE VW DEALERSHIP AND VW OF AMERICA THAT THIS IS "NORMAL WEAR AND TEAR" AND NOT COVERED BY THE WARRANTY. I DO NOT RIDE THE CLUTCH AND DRIVE ALL HIGHWAY MILES. THE CLUTCH WAS NOT RUINED BY "POOR DRIVING" OR "CITY DRIVING" DESPITE WHAT VW OF AMERICA AND THE DEALERSHIP IS CLAIMING. THE CLUTCH MUST BE DEFECTIVE. I HAVE DONE RESEARCH ON THE INTERNET AND HAVE FOUND A NUMBER OF PEOPLE WHO HAVE HAD THIS PROBLEM WITH VW JETTA STANDARD TRANSMISSION CARS MADE DURING/AFTER 1999 (THE YEAR VW REMODELED THEIR CARS). THESE PEOPLE HAVE ALSO HAD THEIR CLUTCH GO OUT WITH 10,000-35,000 MILES ON THEIR CARS, WERE EXPERIENCED DRIVERS, AND WERE FORCED TO PAY FOR THE REPAIRS. ALSO, WHEN I DID GET MY CAR BACK I ASKED FOR THE PARTS THAT HAD BEEN REPLACED (SO I COULD HAVE AN INDEPENDANT MECHANIC LOOK AT THEM) AND I WAS TOLD THAT THEY HAD ALREADY BEEN SENT BACK TO THE FACTORY. THIS LEAVES ME WITH NO WAY TO DETERMINE WHAT WAS WRONG WITH THE PARTS. SINCE THEN I HAVE WRITTEN VW DEMANDING IT FIND & RETURN THE PARTS OR REFUND THE REPAIR COSTS.

I HAVE A 2002 VW JETTA, AUTOMATIC, 2.0 ENGINE. I HAVE PUT 4200 MILES ON THE CAR AND HAVE HAD IT TO TWO DIFFERENT VW DEALERSHIPS TRYING TO GET A PROBLEM FIXED WITH NO LUCK. THE CAR WILL HESITATE UPON ACCELERATION FROM TIME TO TIME. I ACTS LIKE IT IS NOT GETTING THE SIGNAL TO SPEED UP. THE ENGINE DOES NOT STALL OR SPUTTER, IT SIMPLY REMAINS AT AN IDLE FOR 1 OR 2 SECONDS AND THE SLOWLY PICKS UPS SPEED. NO ENGINE LIGHTS COME ON WHEN THIS HAPPENS. THIS HAS HAPPENED AT LEAST 30 OR MORE TIMES SINCE I BOUGHT IT NEW. IT HAS NEARLY CAUSE ME TO HAVE AN ACCIDENT A COUPLE OF DIFFERENT TIMES AS I AM PULLING OUT INTO TRAFFIC. THE DEALERS CLAIM TO HAVE NEVER HEARD OF THIS BEFORE, BUT AFTER SOME SEARCHING I HAVE FOUND VERY SIMILAR COMPLAINTS FROM PEOPLE WITH THE VW PASSAT. I AM FRUSTRATED THAT NO ONE CAN SEEM TO FIX IT AND I AM CONCERNED THAT I MAY HAVE A LEMON CAR.

3 ENGINE COILS HAVE FAILED AND HAVE BEEN REPLACED. NOW THE TRANSMISSION IS GONE AND THEY ARE REPLACING THE WHOLE TRANSMISSION THE LEFT FRONT DOOR LATCH HAS FAILED TOO.

I WAS INVOLVED IN AN ACCIDENT IN MY 2002 VOLKSWAGEN JETTA GLI. THE REASON I PURCHASED THE CAR WAS BECAUSE OF HOW SAFE THEY WERE SUPPOSED TO BE. THEY HAVE AIRBAGS THAT COME FROM THE SIDES OF THE SEATS, DOWN FROM THE HEADLINER, AND FROM THE DASH. I HIT A CEMENT WALL AND TOTALED MY CAR, AND NONE OF THE AIRBAGS WENT OFF. NOBODY WAS INJURED, BUT THE AIRBAGS SHOULD HAVE STILL DEPLOYED.

CONSUMER STATED WHILE TRAVELING AND WITHOUT ANY INDICATION NOTICED SMOKE COMING FROM UNDER DRIVER'S SEAT, CAUSING CONSUMER'S JACKET TO CATCH ON FIRE. CONSUMER PULLED VEHICLE OVER, AND NOTICED A BURNT HOLE IN SEAT. *AK

VEHICLE CAME EQUIPPED WITH SEAT HEATERS. THE LEFT DRIVER'S SIDE SEAT GOT VERY HOT WHEN THE HEATER WAS ON. THIS RESULT IN CONSUMER BEING BURNT. *AK

WHILE DRIVING 45 MPH DRIVER APPLIED BRAKES AND PEDAL WENT TO THE FLOOR. THIS CAUSED THE VEHICLE TO SKID INTO A TREE. BOTH AIR BAGS DID NOT DEPLOY. *AK

CONSUMER INSTALLED A DRIVER'S SIDE SEAT WARMER. IT BEGAN TO SMOLDER AND BURN A WHOLE IN THE DRIVER'S SIDE SEAT.*AK

I OWN A 2002 VW JETTA THAT I HAVE HAD NUMEROUS PROBLEMS WITH. THE MOST RECENT INCIDENT OCCURRED ON DECEMBER 29, 2003. MY PASSENGER SIDE PANEL AIR BAG DEPLOYED WHILE I WAS DRIVING. THERE WAS SOMEONE IN THE PASSENGERS SEAT AND I AM THANKFUL THAT HE WAS NOT INJURED. THE DEALER HAS HAD MY CAR FOR 5 DAYS NOW. THEY ARE WAITING FOR VW TO INVESTIGATE BECAUSE THEY DON'T SEE HOW THE AIRBAG COULD DEPLOY ON ITS OWN. THERE IS SOME REAR DAMAGE THAT IS OVER A YEAR OLD AND THEY ARE TRYING TO RELATE THE AIRBAG ISSUE WITH THE OLD DENTS. I DON'T FEEL SAFE IN MY VW AND I CERTAINLY DON'T TRUST IT. *AK

I TURNED MY HEATED SEAT ON AND 5-7 MINUTES INTO THE DRIVE I NOTICED A BURNING SMELL AND REALIZED MY SEAT WAS REALY HOT. I TURNED THE HEATED SEAT OFF AND BURNING STOPPED. UPON VISUAL INSPECTION I NOTICED A HOLE BURNT INTO SEAT AND A SINGED DIME SIZED MARK ON MY COAT. I HAVE BEEN WITHOUT MY CAR NOW FOR 24 DAYS AND I AM STILL WAITING FOR THE PART TO GET IN THE COUNTRY. *AK