2010 VOLKSWAGEN JETTA Complaints

VEHICLE STALED OUT WITH COMPLETE LOSS OF POWER, WOULD NOT RESTART. HAD CAR TOWED TO VW DEALER, AND IT TOOK 8 DAYS FOR THEM TO FIX. THE HIGH PRESSURE FUEL PUMP FAILED AND CONTAMINATED THE WHOLE SYSTEM. IT WAS COVERED UNDER THE WARRANTY BUT I WAS LUCKY I WAS NOT ON THE HIGHWAY. IF THE 2010 JETTA WASN'T UNDER WARRANTY IT WOULD HAVE COST $4660.22 TO FIX IT.

AFTER DRIVING FOR 5 MINUTES AND WITH NO WARNING WHATSOEVER THE GLOW PLUG LIGHT STARTED FLASHING AND THE CHECK ENGINE LIGHT CAME ON. I LOST 80% OF MY POWER. DROVE IT FOR 5 MORE MINUTES AND IT STOPPED AND WOULD NOT START. TOWED IT TO THE DEALER WHO TURNED THE IGNITION ON AND AFTER HEARING MY DESCRIPTION OF THE FAILURE SAID IT IS MOST LIKELY A FUEL DELIVERY SYSTEM PROBLEM. HE SEEMED TO KNOW WHAT WAS WRONG AND SAID THAT IF THE HPFP FAILED I PROBABLY HAD METAL THROUGHOUT THE SYSTEM WHICH WOULD BE A MAJOR REPAIR JOB. *TR

I WAS DRIVING DOWN THE STREET WHEN DASH LIGHTS CAME ON...WITHIN MINUTES I LOST POWER AND EVENTUALLY MY CAR SHUT DOWN. MY HPFP WENT OUT AND HAS SENT SHARDS OF METAL THROUGHOUT THE SYSTEM. APPARENTLY TO THE GRAND TOTAL OF AT LEAST $7500 POSSIBLY MORE. I'VE BEEN READING AND SEE THIS IS AN IS WITH THE VW TDI MOTORS I DRIVE A 2010 VW JETTA TDI... AT THIS POINT THE FUEL SYSTEM NEEDS FLUSHED AND OR REPLACED I'M QUESTIONING THE CONDITION OF THE REST OF MY MOTOR IF METAL PIECES HAVE BEEN FLUSHED THROUGH IT. *TR

AFTER FOLDING DOWN THE BACKSEAT THE CENTER SEATBELT WILL NOT RELEASE AND DOES NOT FUNCTION. THIS IS A COMMON PROBLEM, YET VW HAS FAILED TO DO ANYTHING TO MAKE IT RIGHT. *TR

2010 JETTA SPORTWAGEN TDI. FAILED TO START. DEALERSHIP INDICATED PROBLEM WITH FUEL SYSTEM. TESTED DIESEL FUEL NO ISSUES. SUGGEST REPLACEMENT OF FUEL RETENTION VALVE, BUT UNCERTAIN IF THIS WILL SOLVE PROBLEM. MAY RELATE TO NHTSA ACTION NUMBER : EA11003. *TR

I BOUGHT MY 2010 JETTA USED IN JUNE 2013. A MONTH AFTER I PURCHASED IT, I NOTICED THE A/C WAS NOT WORKING. I RETURNED IT TO THE DEALER AND THEY CONFIRMED THAT THE A/C COMPRESSOR WASN'T WORKING. THEY INSTALLED A NEW ONE AND I DIDN'T HAVE A PROBLEM UNTIL 8/7/13. I WENT OUT TO START MY CAR AND NOTICED I HAD A LIGHT ON MY DASHBOARD. I GOT OUT OF THE CAR AND NOTICED MY RIGHT FRONT PASSENGER SIDE HEADLIGHT OUT. I WALKED AROUND AND NOTICED THE DRIVERS SIDE REAR TAIL LIGHT WAS ALSO OUT. I GOT HOME AND WHEN I SHUT THE CAR OFF AND TURNED IT BACK ON, THE LIGHT ON THE DASH WAS OUT, AND ALL MY EXTERIOR LIGHTS WERE WORKING. IT WAS AROUND THIS TIME I NOTICED A BURNING SMELL WHENEVER I EXITED THE CAR, BUT I COULDN'T' PINPOINT WHERE IT WAS COMING FROM. I DIDN'T HAVE ANOTHER ISSUE UNTIL 10/25/14 WHEN I WAS VISITING FRIENDS 30 MILES AWAY. I WENT TO LEAVE, AND WHEN I STARTED MY CAR I ONCE AGAIN HAD THE LIGHT ON THE DASH, SO I GOT OUT AND NOTICED THE SAME LIGHTS WERE ONCE AGAIN OUT. I HAD TO DRIVE ON THE HIGHWAY LIKE THIS, BUT THANKFULLY WHILE I WAS DRIVING THEY ALL CAME BACK ON. THE CAR WAS FINE UNTIL 12/14/13 WHEN I WENT OUT TO START MY CAR IN THE MORNING AND ONCE AGAIN THE SAME LIGHTS WERE OUT. THE LAST TIME I HAD AN ISSUE WITH THIS WAS 1/7/14, IN THE MIDDLE OF A BLIZZARD. I GOT OUT OF WORK AND STARTED MY CAR TO CLEAR SNOW OFF IT, AND EVERYTHING WAS FINE. IT WASN'T UNTIL I TURNED THE HEADLIGHTS ON THAT I NOTICED THE LIGHT ON THE DASH WAS ON INDICATING I HAD A LIGHT OUT SOMEWHERE. I GOT OUT AND NOTICED THAT IN ADDITION TO THE SAME HEADLIGHT AND TAIL LIGHT BEING OUT, THE LICENSE PLATE LIGHTS WERE ALSO OUT. BY THE TIME I COULD GET IN THE CAR THEY WERE ALL WORKING AGAIN. I TOOK IT TO THE DEALERSHIP AND THEY CONFIRMED THE 30 AMP FUSE HAD OVERHEATED AND CAUSED THE FUSEBOX TO MELT (HENCE THE BURNING SMELL). $500 LATER MY CAR IS HOPEFULLY FIXED. THANKFULLY THE CAR DIDN'T BURN TO THE GROUND. *TR

WE HAVE OWNED THIS 2010 JETTA SPORTWAGEN TDI SINCE BRAND NEW. TODAY 1/28/14 IS THE FOURTH TIME WE HAVE HAD TO REPLACE THE LOCK MECHANISM ON ONE OF THE DOORS. PART NUMBERS 3B4-839-016-AP (LEFT REAR), 3B1-837-016-CG (RIGHT FRONT) AND 3B4-839-015-AP (RIGHT REAR) HAVE ALL BEEN REPLACED AT LEAST ONCE. RIGHT REAR LATCH HAS BEEN REPLACED TWICE - ONLY ONCE UNDER WARRANTY. IN LOOKING ON NHTSA WEB SITE THERE ARE 8 OTHER REPORTS OF PROBLEMS WITH LATCHES IN THE 2010 JETTA. THIS IS A SERIOUS SAFETY CONCERN BECAUSE MOST OF THE REPORTS (INCLUDING MINE) WERE FOR DOORS THAT WOULD NOT UNLOCK AND DOORS THAT WOULD NOT OPEN NO MATTER WHAT THE REPORTING PARTY TRIED. CAN YOU IMAGINE IF THESE LATCHES FAILED IN AN ACCIDENT AND CHILDREN SITTING IN THE REAR SEATS WERE TRAPPED? *TR

WHILE DRIVING MY 2010 VW JETTA TDI AT 45 MPH THE GLOW PLUG LIGHT BEGAN TO FLASH WITH NO WARNING AND ENGINE POWER BECAME DRAMATICALLY REDUCED. I WAS UNABLE TO MAINTAIN SPEED ON A BUSY ROADWAY AND WAS FORCED TO MAKE AN ABRUPT EXIT FROM THE ROAD TO AVOID CAUSING AN ACCIDENT. USING BACK ROADS WITH LOW SPEED LIMITS I WAS ABLE TO REACH A VOLKSWAGEN DEALERSHIP. AFTER ARRIVING THE VEHICLE COULD NOT BE RESTARTED. AFTER 3 DAYS OF INSPECTION IT WAS DETERMINED THAT THE HIGH PRESSURE FUEL PUMP HAD FAILED AND THE METAL SHAVINGS FROM THE FAILED PUMP CONTAMINATED THE ENTIRE FUEL SYSTEM AND CLOGGED IT WITH RUST. EVEN THOUGH THE VEHICLE WAS OUT OF WARRANTY, VOLKSWAGEN OF AMERICA COVERED THE COST OF THE REPAIR WHICH ENTAILED REPLACING THE ENTIRE FUEL SYSTEM. THE TECHNICIAN INFORMED ME THAT THIS WAS A KNOWN PROBLEM WITH THE TYPE OF HIGH PRESSURE FUEL PUMP INSTALLED ON MY CAR WHICH IS WHY VWOA WAS COVERING THE REPAIR EVEN THOUGH THE VEHICLE WAS OUT OF WARRANTY AND THERE WAS NO RECALL. GIVEN THE HIGH POTENTIAL FOR INJURY WHEN THIS KNOWN FAULT OCCURS, I DO NOT UNDERSTAND WHY ALL VEHICLES (WHICH INCLUDE ALL 2010+ AUDI AND VW TDI ENGINES) THAT FEATURE THIS FAULTY FUEL PUMP HAVE NOT BEEN SUBJECT TO A RECALL TO HAVE THE PROBLEM REPAIRED. *TR

I WAS DRIVING ON THE FREEWAY (AT SPEED) ON MY WAY TO WORK WHEN MY 2010 JETTA TDI SUDDENLY STALLED. I WAS LUCKY THAT THE ENGINE DID NOT LOCK UP AS I WOULD HAVE BEEN REAR ENDED. HOWEVER, I CONTINUED TO COAST AT SPEED. I WAS ABLE TO COAST OVER TO THE SHOULDER. THE CAR WOULD NOT START. I CONTACTED A TOW TRUCK TO TOW ME INTO THE DEALERSHIP. THE DEALERSHIP INFORMED ME THAT THE INTER TURBO COOLER WAS DAMAGED DUE TO THE COLD WEATHER. I WAS ALSO TOLD THAT DUE TO THE COLD WEATHER ? THEY HAD SEEN THIS SAME OCCURRENCE AT LEAST 4 TIMES THAT DAY ALONE. UPON FURTHER RESEARCH, IT APPEARS THAT A LARGE NUMBER OF OWNERS IN THE US HAVE EXPERIENCED NOT BEING ABLE TO START, DIFFICULTY STARTING, AND ENGINE FAILURE TO DUE WATER BEING DRAWN INTO THE ENGINE FROM WATER CONDENSING IN THE INTERCOOLER. HTTPS://MAPS.GOOGLE.COM/MAPS/MS?MSID=207335707442566723762.0004B73A15CAE256F489F&MSA=0&IWLOC=A THIS HAS CAUSED CARS TO SUDDENLY DIE WHILE DRIVING ON PUBLIC ROADS AND HIGHWAYS WITH THE POTENTIAL OF SUDDENLY BEING HIT BY FAST APPROACHING TRAFFIC. IT ALSO SEEMS EVIDENT THAT VOLKSWAGEN HAS KNOWN ABOUT THIS ISSUE SINCE LAST WINTER. THERE APPEARS TO BE NUMEROUS TECH BULLETINS ON THE SUBJECT. *TR

THE CAR HAD BEEN PARKED IN THE RAIN FOR APPROXIMATELY 90 MINUTES. I STARTED THE CAR AND DROVE SLOWLY THROUGH THE PARKING LOT. THE ENGINE STOPPED WITHOUT WARNING AND REQUIRED THAT THE CAR BE BROUGHT TO A FULL STOP AND THE IGNITION TURNED OFF BEFORE THE CAR COULD BE STARTED. THE CAR RAN FINE AFTER BEING RESTARTED. THIS IS THE 6TH INCIDENT OF THIS KIND THAT I HAVE EXPERIENCED. *TR