2012 VOLKSWAGEN JETTA Complaints

ON 9 MARCH 2012, I BOUGHT A VW TDI JETTA SPORTSWAGEN WITH AUTOMATIC TRANSMISSION. FROM THE TIME I TOOK POSSESSION OF THE VEHICLE, THE TRANSMISSION BUCKED, HESITATED, AND LUNGED. I TOOK THE CAR BACK TO THE DEALERSHIP ON 26 APRIL TO HAVE IT EXAMINED, BUT THEY SAID THAT IT WAS ?NORMAL? AND THERE WAS NOTHING WRONG WITH THE VEHICLE. I TOLD THEM THAT IF THAT WAS NORMAL, I WAS SURPRISED THAT ANYONE WOULD WANT TO BUY ONE. AFTER 2 MONTHS OF THIS, I TOOK THE CAR BACK AND EXCHANGED IT FOR ONE WITH A MANUAL TRANSMISSION. I BELIEVE THE SO-CALLED AUTOMATIC TRANSMISSION (WHICH IS REALLY A MANUAL TRANSMISSION WITH 2 CLUTCHES CONTROLLED BY A COMPUTER) IS INHERENTLY DANGEROUS. *TR

WITHOUT WARNING, THE ENGINE SHUT DOWN WHILE DRIVING DOWN A BUSY ROAD. CHECK ENGINE AND GLOW PLUG WARNING LIGHT CAME ON. WAS JUST ABLE TO COAST TO THE SHOULDER OF THE ROAD. CAR WOULD TURN OVER, BUT ENGINE WOULD NOT START. CAR TOWED TO DEALER. WAS TOLD THERE WAS A CATASTROPHIC FAILURE OF THE HIGH PRESSURE FUEL PUMP, AND METAL SHARDS WERE FOUND THROUGHOUT THE FUEL SYSTEM. VW REPLACED THE ENTIRE FUEL SUPPLY SYSTEM (INCLUDING FUEL TANK) AND FUEL INJECTION SYSTEM. I CAN PROVIDE LIST OF PARTS, IF NEEDED. *JS

2012 VW JETTA TDI SPORTWAGON 10408 MILES. FLASHING GLOW PLUG LIGHT, AND CAR WOULD NOT GO OVER 40 MPH. DEALER REPLACED THE FUEL PRESSURE GAUGE. DAY AFTER REPAIR BOTH THE GLOW PLUG LIGHT AND CHECK ENGINE LIGHT CAME ON, WOULD NOT GO OVER 40 MPH. DEALER THEN REPLACED THE HPFPUMP PER VW TECH RECOMMENDATIONS. FUEL (DIESEL) WAS CHECKED ON BOTH REPAIRS AND NOT FOUND TO BE FAULTY. A KNOWN ISSUE WITH THIS CAR, THOUGH SUPPOSEDLY "FIXED". MY CONCERNS ARE FOR ADDITIONAL FAILURE, POTENTIALLY LEAVING US STRANDED OR ON A FREEWAY GOING 40MPH. *TR

FIRST COMPLIANT NUMBER-10442730 I AM REPORTING YET ANOTHER OCCURRENCE WITH THIS CAR. I HAVE HAD THIS CAR AT THE DEALER SEVERAL TIMES FOR THE SAME ISSUE. THE DEALER FIXED A CHECK VALVE BECAUSE THE FUEL RAIL PRESSURE WAS TOO LOW. APPROX. 1600 MILES AFTER IT WAS FIXED THE CAR STARTED TO DO THE EXACT SAME THING SHUTTERING AND STALLING. THE CAR IS NOW BACK AT THE DEALERSHIP AND THEY ARE TELLING ME THAT IT IS THE FUEL THAT WE ARE USING IN MY CAR. THEY TOOK A FUEL SAMPLE AND ALSO DROVE THE CAR 300 MILES AND CAN'T FIND ANYTHING WRONG WITH IT. I DO NOT WANT TO DRIVE THIS CAR ANY LONGER FOR FEAR OF BEING IN A WRECK. THE CAR HAS STALLED ON MY 3 TIMES IN THE PAST MONTH. VW DOESN'T SEEM TO THINK THIS IS A BIG DEAL I HAVE HAD THIS CAR FOR LESS THAN 6 MONTHS AND THE CAR HAS BEEN IN THE SHOP SEVERAL TIMES I AM PAYING FOR MY CAR TO SIT IN THE SHOP! I WANT MY MONEY BACK. I WILL NOT KNOW ANYTHING ABOUT THERE FUEL SAMPLE TEST FOR THREE WEEKS. *TR

TL* THE CONTACT OWNS A 2012 VOLKSWAGEN JETTA. THE CONTACT STATED THAT THE WINDSHIELD WIPERS FAILED TO OPERATE PROPERLY WHILE DRIVING IN RAINY WEATHER. THE VEHICLE ALSO FAILED TO ACCELERATE ON ANOTHER OCCASION.THE VEHICLE WAS TAKEN TO THE DEALER BUT THE MANUFACTURER WAS NOT CONTACTED. THE VEHICLE WAS NOT REPAIRED AND THE VIN WAS UNAVAILABLE. THE FAILURE MILEAGE WAS 77 AND THE CURRENT MILEAGE WAS 1500.

DROVE THE VEHICLE HOME FROM WORK FRIDAY 1/13, WEATHER WAS BELOW FREEZING CAUSING ICE BUILD UP. PARKED THE VEHICLE IN MY GARAGE ~45 DEGREES. ICE BEGAN MELT, AND WHEN TRYING TO START THE VEHICLE SATURDAY AFTERNOON IT TURNED 1/4 TURN AND THE ENGINE STOPPED. MY ASSUMPTION IS THAT THE ENGINE INHALED WATER CAUSING A HYDRO-LOCK, I CONTINUED TO TRY TO START THE VEHICLE A TOTAL 5 TIMES (IT TURNED OVER ONCE AND RAN EXTREMELY ROUGH AND DIED ONCE). THE LAST TIME TRYING TO START THE VEHICLE I SMELLED SMOKE, I POPPED THE HOOD TO FIND THE STARTER AND WIRING ON FIRE. I WAS ABLE TO EXTINGUISH THE FIRE RELATIVELY QUICKLY, CONSIDERING THE VEHICLE WAS PARKED IN MY GARAGE ATTACHED TO MY HOUSE THIS COULD HAVE EXTREMELY CATASTROPHIC IF I WOULDN'T HAVE BEEN ABLE TO GET THE FIRE OUT. *** THIS IS THE SECOND TIME FOR THE HARD / NO START PROBLEM, THIS ONE HOWEVER RESULTED IN THE FIRE. VOLKSWAGEN WILL NOT FOLLOW THE BELOW TSB SINCE THE VEHICLE STARTED AFTER WIRING AND STARTER REPLACEMENT. ISSUE MIRRORS TSB # 21 11 06 / 2025464, WHICH INCLUDES ENGINE WILL NOT TURN OVER, "DEAD BATTERY" STARTER ACTION (DUE TO HYDRAULIC RESISTANCE IN CYLINDER), AND STARTER/ELECTRICAL FIRES (DUE TO STARTER OVERHEATING DURING ATTEMPTS TO START LOCKED ENGINE). *TR

48 HRS AFTER DRIVING OFF DEALER LOT, "DIESEL ' ODOR THRU FAN AND IDLE AT STOP SIGNS/LIGHTS, DEALER NOTIFIED TOLD IT WOULD GO AWAY AFTER BROKE IN, CONTINUED W/O IMPROVEMENT, TOOK TO DEALER, STATED CHECKED EVERYTHING NO PROBLEM, BRING BACK MAY BE ANIMAL OR SOMETHING BLOCKING EXAHUST (WITHIN DAYS). RETURNED TOLD SEAL WAS BROKE JUST UNDER INTAKE MANIFOLD, PICS SENT TO VOLKSWAGEN,, CALLED TO CHECK STATUS ONLY TO BE TOLD "TURBO CRACKED." 2 WEEKS LATER CAR PICKED UP, STATED ALL RECALLS PERFORMED PRIOR TO DRIVING OFF LOT NOV 26,2011, STILL HAVENT BEEN PROVIDED WITH DOCUMENTATION. CONCERNED FOR SAFETY, AS WELL AS NAUSEA ASSOCIATED WITH ODOR IN CABIN.

2012 JETTA TDI MANUAL, THE FIRST OCCURRENCE HAPPENED AFTER TRAVELING ON A DOWNHILL GRADE WHEN I CAME TO A COMPLETE STOP AT THE STOPLIGHT THE CAR STARTED TO SHUTTER AND ACTED LIKE IT WAS GOING TO STALL. THIS EXACT INCIDENT HAPPENED SEVERAL TIMES A MONTH FOR NO RHYME OR REASON. THE CAR HAS NOW STARTED TO DO THE SAME THING MORE FREQUENTLY AND WILL NOW STALL OUT. IT USED TO BE ON COLD STARTS AND WOULD HAPPEN WITHIN THE FIRST 10 MILES OF DRIVING. IT NOW DOES IT ANYTIME YOU ARE DRIVING. I TRIED TO START THE CAR AFTER WORK THREE DAYS AGO AND WHEN I STARTED THE CAR IT SHUTTERED AND STALLED, I ATTEMPTED TO START THE CAR THREE MORE TIMES BEFORE IT FINALLY STAYED STARTED. WHILE DRIVING HOME THE CAR ACTED UP AGAIN AT THE STOP LIGHT SHUTTERING AND ACTING LIKE IT WAS GOING TO STALL OUT. THE CAR HAD TO BE TOWED TO THE DEALERSHIP. THE DEALERSHIP CAN'T FIGURE OUT THE PROBLEM. I AM SCARED THAT I WILL BE OUT IN THE INTERSECTION OR WORSE BE ON THE EXPRESSWAY AND THE CAR WILL STALL OUT AND I WILL END UP GETTING HIT. *TR

UPON ENTERING AN ON-RAMP AND ALSO ACCELERATING AROUND A TURN, EXPERIENCED NO RESPONSE TO DEPRESSION OF GAS PEDAL. BASICALLY CAR HAD SERIOUS LAG BEFORE TAKING OFF. WORRIED ABOUT SAFETY ISSUE WHEN TRYING TO GET OUT OF SOMEONE'S WAY. VERY UNPREDICTABLE IN OCCURRENCE AND DO NOT WANT TO HAVE A WRECK. ALSO EXPERIENCED "STUTTERING" AROUND 30 MPH AS IF VEHICLE DID NOT KNOW WHICH GEAR TO GET INTO. THIS HAPPENS FREQUENTLY AND CREATES A PHYSICAL SHUTTER OF VEHICLE FELT BY DRIVER AND PASSENGERS. *TR

MY WIFE WAS DRIVING OUR 2012 JETTA TDI AND IT WENT INTO LIMP MODE ON THE HIGHWAY, LOSING NEARLY ALL POWER. WE TOOK IT TO THE DEALER AND THE PROBLEM HAD GONE AWAY. IT OCCURRED AGAIN THE NEXT DAY AND WE TOOK IT IN AGAIN. THEY ENDED UP REPLACING THE HIGH PRESSURE FUEL PUMP. MY FUEL PUMP DID NOT FAIL CATASTROPHICALLY AS OTHERS HAVE, BUT IT STILL FAILED. THIS IS A SYSTEMIC ISSUE WITH COMMON RAIL VW DIESELS AND IS SOMETHING THAT I FEEL SHOULD BE INVESTIGATED FURTHER AND A RECALL SHOULD BE ISSUED. I WAS LUCKY THAT MY PARTICULAR PUMP DID NOT FAIL CATASTROPHICALLY AND JUST SUPPLIED LOW FUEL PRESSURE AND THAT I'M STILL UNDER WARRANTY, BUT COMPLETE LOSS OF POWER AT HIGHWAY SPEEDS SEEMS TO BE A SAFETY CONCERN AND VW SHOULD DEFINITELY ISSUE A RECALL FOR THIS PART. *TR