2010 VOLKSWAGEN JETTA Complaints

CAR LOST POWER BUT DID NOT DIE COMPLETELY. LIMPED TO DEALER AND WAS INITIALLY TOLD THERE WAS WATER IN THE DIESEL FUEL, THREE DAYS LATER IT WAS CALLED JUST 'CONTAMINATION' (NOT FURTHER IDENTIFIED) THAT NECESSITATED A COMPLETED FUEL SYSTEM REPLACEMENT. TOTAL COST $6300 - $8500 DEPENDING ON WHETHER THE FUEL TANK NEEDS TO BE REPLACED. DEALER CONFIRMED THAT FUEL PUMP FAILURE COULD ALSO CAUSE FUEL SYSTEM CONTAMINATION AND SINCE THE FUEL PUMP IS CONSIDERED PART OF THE DRIVE TRAIN (WARRANTY - WISE) IT IS COVERED FOR 50,000 MILES. *TR

REMOTE CONTROL DOOR LOCKS. SINCE I PURCHASED MY 2010 VW JETTA TDI AS A NEW VEHICLE, THE REMOTE CONTROL KEY HAS RANDOMLY NOT FUNCTIONED PROPERLY TO UNLOCK THE DOORS OR TRUNK. THE PROBLEM IS NOT DUE TO RFI. IT CAN ALWAYS BE IMMEDIATELY CORRECTED BY USING THE MANUAL KEY TO UNLOCK THE VEHICLE, WHICH SEEMS TO RESET THE LOCKING SYSTEM AND ALLOWS THE REMOTE KEY TO UNLOCK THE DOORS OR TRUNK REMOTELY. I HAVE BROUGHT THIS TO THE ATTENTION OF THE DEALER AT EVERY VISIT. THE DEALER HAS LOOKED INTO IT, BEEN UNABLE TO REPLICATE THE PROBLEM, HAS REPROGRAMMED THE LOCKS. IT CONTINUES TO BE A RANDOM PROBLEM THAT I MYSELF CAN'T PREDICT OR REPLICATE ON DEMAND, BUT WANT OTHERS TO KNOW ABOUT THIS ANNOYANCE. *TR

RE: PARKING BRAKE. IN DEC 2013, MY 2010 VW JETTA TDI ROLLED BACKWARDS WITH THE PARKING BRAKE FULLY ENGAGED. IT HIT ANOTHER STATIONARY VEHICLE; THANKFULLY THERE WERE NO INJURIES EXCEPT TO THE TWO CARS. I HAD BROUGHT IN THE VEHICLE TO THE DEALER IN FEB 2013 WITH THE CONCERN THAT THE PARKING BRAKE WAS NOT SECURE. THEY SAID THEIR WAS LITTLE ADJUSTMENT TO BE MADE AND IT WAS WORKING TO SPECS. MY VEHICLE HAD UNDERGONE IT'S 40K SERVICE TWO MONTHS PRIOR TO THE MOST RECENT INCIDENT THAT RESULTED IN A CRASH. WORKING UP TO "SPECS" IS CLEARLY NOT SUFFICIENT OR SAFE. I WOULD LIKE THIS TO BE INVESTIGATED. *TR

WHILE STARTING MY CAR AND GETTING READY FOR WORK I NOTICED I HAD A HEADLAMP OUT. I THOUGHT I COULD DRIVE TO WORK SAFELY SO, I STARTED MY COMMUTE. HOWEVER, ON STOPPING TO GET COFFEE I NOTICED I HAD TAILLIGHTS OUT AND UPON FURTHER TESTING BRAKE LIGHTS WERE FAILING TO. I STOPPED AT A AUTOPARTS STORE TO REPLACE THE TAIL LIGHTS AND NOTICED THAT I HAD LOST THE OTHER HEADLAMP AND BACKUP LIGHTS. I DECIDED TO PARK THE CAR AND CALL THE DEALERSHIP FOR ADVICE. I HAD THE CAR TOWED (TO DANGEROUS TO DRIVE) TO THE DEALERSHIP AND AT THAT TIME IT WAS DIAGNOSED OF HAVING A BURNED FUSE PANEL BOX. IT WAS REPLACED FOR A TOTAL OF $533.11 DOLLARS. THE REASON I AM REPORTING THIS IS I READ AN ARTICLE IN MY LOCAL NEWSPAPER (ZANESVILLE TIMES RECORDER)ABOUT THE SAME THING HAPPENING IN VW TIGUANS. I WANTED TO BRING TO LIGHT THAT IT IS HAPPENING IN VW JETTA'S ALSO. MY CAR IS A 2010 VW JETTA DIESEL. THE HIGH MILEAGE IS DUE TO A 110 MILE ROUND TRIP DAILY COMMUTE. I HAVE THE BURNED FUSE BOX PANEL IN MY POSSESSION IF YOU WOULD LIKE IT FOR INSPECTION. *TR

AT HIGHWAY SPEED, 55 MPH, THERE WAS A LOUD CLUNK AND THE ENGINE SHUT OFF. I COASTED TO THE SHOULDER AND COULD NOT GET THE CAR TO RESTART. I WAS TOWED TO THE DEALER AND WAS TOLD THE FOLLOWING: INJECTORS 3 & 4 WERE MALFUNCTIONING AND NEEDED TO BE REPLACED. HISTORY: 1 MONTH AGO THE GLOW PLUG WARNING LIGHT BEGAN TO COME ON INTERMITTENTLY. I TOOK THE CAR TO THE DEALER FOR SERVICE, THEY READ THE CODES AND SWITCHED THE #2 & #3 GLOW PLUGS TO DECIDE IF IT WAS THE HARNESS OR THE GLOW PLUGS THEMSELVES. AFTER A FEW MORE WEEKS THE LIGHT WAS ON CONTINUOUSLY AND MY WIFE HAD THE CAR GO CLUNK AND DIE ON THE FREEWAY. SHE GOT IT TO RESTART AFTER A FEW MINUTES AND WE HEADED DIRECTLY TO THE DEALERSHIP FOR THE REPLACEMENT GLOW PLUGS. THE DEALER REPLACED ALL 4 GLOW PLUGS. YESTERDAY, THE CLUNK HAPPENED AGAIN AND WE ARE NOW BACK AT THE DEALER DECIDING WHAT TO DO. THE DEALER SAYS REPLACE ALL 4 INJECTORS AND THAT SHOULD FIX THE PROBLEM. I SAY HOW DO WE CHECK THE HIGH PRESSURE FUEL PUMP AS THAT IS LIKELY THE REAL PROBLEM. *TR

THE VEHICLE FAILED TO START SO IT WAS JUMPSTARTED WITH NO PROBLEMS THEN TAKEN TO GET THE BATTERY TESTED. THE BATTERY, ALTERNATOR, AND STARTER ALL TESTED OK. THEN WARNING LIGHTS INDICATING THAT THE RIGHT HEADLAMP AND RIGHT REAR TAILLAMP ILLUMINATED THEN WENT OUT. VEHICLE WAS DRIVEN TO THE DEALER AND THEY DETERMINED THAT A PART OF THE FUSE BOX HAD MELTED. UPON FURTHER INSPECTION A 30AMP FUSE FOR THE BRAKE LIGHTS HAD MELTED INTO THE FUSE PANEL, BUT HAD NOT POPPED THE FUSE. *TR

TL* THE CONTACT OWNS A 2010 VOLKSWAGEN JETTA. THE CONTACT STATED THAT WHILE TRAVELING 65 MPH, THE VEHICLE SUDDENLY LOST ACCELERATION POWER. THE CONTACT ALSO MENTIONED THAT FUEL WAS SMELLED. THE VEHICLE WAS TAKEN TO THE DEALER WHERE IT WAS FOUND THAT THE HIGH PRESSURE FUEL PUMP HAD FAILED. THE VEHICLE WAS BEING REPAIRED. THE MANUFACTURER WAS CONTACTED ABOUT THE FAILURE. THE FAILURE MILEAGE WAS 58,000. THE VIN WAS UNAVAILABLE.

EXTERIOR LIGHTS ON BOTH SIDES OF VEHICLE FAILED TO OPERATE IN THE DARK. ENTIRE FUSE BOX HAD TO BE REPLACED (OUT OF WARRANTY) THOUGH VW DID AGREE TO PAY FOR THE PART SINCE THE VEHICLE HAS NOT BEEN OUT FOR TOO LONG. *TR

TL* THE CONTACT OWNS A 2010 VOLKSWAGEN JETTA. THE CONTACT STATED THAT WHILE TRAVELING APPROXIMATELY 80 MPH, THE VEHICLE SUDDENLY LOST ACCELERATION POWER. THE VEHICLE WAS TOWED TO THE DEALER WHERE IT WAS FOUND THAT THE FUEL PUMPS HAD FAILED. THE VEHICLE WAS REPAIRED BUT THE FAILURE RECURRED. THE MANUFACTURER WAS CONTACTED ABOUT THE FAILURE. THE FAILURE MILEAGE WAS NOT AVAILABLE. THE VIN WAS UNAVAILABLE. ..UPDATED 12-05-13 *BF

ON OCT. 4, 2013 THE HIGH PRESSURE FUEL PUMP FAILED WHILE I WAS DRIVING. THE GLOW PLUG LIGHT STARTED TO BLINK, I STARTED TO PULL OVER PLANNING TO SHUT THE CAR OFF AND RESTART IT TO SEE IF THE LIGHT WENT OFF. BEFORE I GOT PULLED OVER THE ENGINE DIED AND WOULD NOT RESTART. IT HAD TO BE TOWED TO THE DEALERSHIP. IT COULD HAVE BEEN A VERY DANGEROUS SITUATION HAD I BEEN DRIVING IN HIGH SPEED TRAFFIC ON THE FREEWAY. THE HIGH PRESSURE FUEL PUMP FAILURE SENT METAL SHAVINGS THROUGH OUT THE ENTIRE FUEL SYSTEM. ALL PUMPS, INJECTORS, FUEL RAILS, FILTERS, LINES ALL HAD TO BE REPLACED. THE FUEL TANK HAD TO BE CLEANED AND LINES ALL FLUSHED. THANKFULLY IT WAS COVERED BY VW 60000 MILE POWERTRAIN WARRANTY. I HAVE READ ABOUT A LOT OF OTHER PEOPLE WHO HAVE HAD THIS HAPPEN. IT IS VERY DANGEROUS WHEN YOUR CAR JUST DIES GOING DOWN THE ROAD AND WILL NOT RESTART. *TR