2013 VOLKSWAGEN JETTA Complaints

IGNITION SWITCH: THE KEY HAS GOTTEN STUCK MULTIPLE TIMES IN THE ON POSITION IN OUR 2013 VOLKSWAGEN JETTA IGNITION.. A QUICK WEB SEARCH DEMONSTRATES MY FAMILY IS NOT ALONE IN THIS ISSUE. A CARGURU FORUM DISCUSSION (:HTTP://WWW.CARGURUS.COM/CARS/DISCUSSION-T41581_DS528745) GOES ON AT LENGTH ABOUT IT. A COMPLAINTS.COM COMMENT ALSO MENTIONS THIS PROBLEM.: (HTTP://WWW.CARCOMPLAINTS.COM/VOLKSWAGEN/JETTA/2012/ACCESSORIES-INTERIOR/IGNITION_SWITCH_PROBLEMS.SHTML) A SIMPLE WEB SEARCH TURNS UP LOTS OF IGNITION SWITCH PROBLEMS IN VW'S. THIS IS A SAFETY HAZARD ESPECIALLY IF YOU CANT GET YOUR KEY TO TURN TO THE OFF POSITION, AND SOME OTHER PART FAILS LIKE THE BRAKES OR THE ACCELERATOR. I URGE THERE TO BE A RECALL. IT SEEMS TO AFFECT MULTIPLE MAKES AND MODELS. ADDITIONALLY THIS SHOULD NOT BE SOMETHING THAT COSTS A CAR OWNER 1000$ + TO FIX.

FTER A ONE-YEAR ASSESSMENT OF THE NEW SAGITAR, CHINA'S QUALITY WATCHDOG ON FRIDAY URGED FAW-VOLKSWAGEN TO ACCELERATE ITS RECALL TO FIX A FLAW IN THE REAR SUSPENSION.HTTP://WWW.CHINADAILY.COM.CN/BUSINESS/MOTORING/2015-09/14/CONTENT_21850556.HTM CHINA IDENTIFIED AS DEFECT, THE UNITED STATES?

MY AIRBAG WAS DISABLED BY A FAULTY CLOCK SPRING IN THE STEERING WHEEL. THIS IS THE SAME ISSUE THAT CAUSED VOLKSWAGEN TO RECALL 420K CARS, INCLUDING NON-HYBRID JETTAS. FOR REASON UNKNOWN TO ME THE HYBRID JETTA WAS NOT INCLUDED IN THE RECALL, BUT IT SEEMS THAT HAVE THE EXACT SAME ISSUE AS OTHER JETTAS.

TRAVELING DOWN THE ROAD MY 2013 VOLKSWAGEN JETTA WOULD SUDDENLY SHUT OFF. IT BEGAN TO HAPPEN MORE FREQUENTLY THE HOTTER THE WEATHER GOT AND MY MECHANIC SAID IT WAS DO TO AN OVER HEATED SENSOR. HE ALSO STATED THAT YOU DON'T HAVE TO BE DRIVING BUT JUST SITTING IN THE DRIVEWAY ON A HOT DAY CAN CAUSE THE SENSOR TO OVERHEAT. THIS IS A VERY DANGEROUS SITUATION BECAUSE THE CAR CAN AND WILL DIE AT ANYTIME WITHOUT WARNING. MY MECHANIC ALSO SAID THAT IT IS A WELL KNOWN PROBLEM THAT HAPPENS FREQUENTLY IN THE HOTTER MONTHS AND VOLKSWAGEN REFUSES TO ACKNOWLEDGE OR DO ANYTHING ABOUT THE ISSUE. IT COSTS JUST OVER $200 TO REPAIR.

THE IGNITION SUDDENLY STOPPED WORKING AND KEY WILL NOT SHUT OR COME OUT OF THE IGNITION. I HAD TO DISCONNECT THE BATTERY & PULL THE FUSE FOR THE FUEL IN ORDER TO SHUT THE CAR OFF. VOLKSWAGEN REFUSED TO COVER THE REPAIR AND I HAD TO PAY CLOSE TO $500 TO HAVE THE DEALER REPLACE THE LOCK CYLINDER. THE MECHANICS AT VW TOLD ME THIS IS A REOCCURRING THAT THEY HAVE SEEN MANY TIMES.

JETTA HAS ODOR WHEN AC IS TURNED ON. SERVICE DEPARTMENT INDICATES THE CIRCULATORY (C) MUST BE USED AT ALL TIMES. DOES NOT CORRECT ISSUE . FIRST TIME SERVICE DEPARTMENT TCO'D. 2ND TIME BACK TO SHOP, THEY WANTED 150.00 TO REPAIR AFTER 3 MONTHS. THIS IS A SERIOUS DEFECT. PROBLEM IS ACTUALLY CAUSED BY AIR CONDENSOR FLUID POOLING IN VALVE INSTEAD OF EVAPORATING. POOR ENGINEERING. CAUSES LIGHT HEAD MUST OPEN WINDOWS FOR FRESH AIR. PEOPLE WITH PARKINSON'S AND SENSITIVE NERVOUS SYSTEMS SHOULD AVOID THIS CAR.

PASSENGER SIDE AIRBAG SENSOR HAS FAILED IN UNDER 3 YEARS FROM DATE OF PURCHASE, VW IS REFUSING TO ADMIT THAT THIS IS A PART DEFECT ON THEIR END AND IS REQUIRING ME TO PAY FOR THE REPAIRS. THIS VEHICLE HAS NEVER BEEN IN ANY ACCIDENTS AND IS GARAGE KEPT AND IN MINT CONDITION.

I HAVE A 2013 JETTA SPORTWAGEN, AUTOMATIC TRANSMISSION. I HAD BEEN DRIVING MY CAR FOR ABOUT 6 MILES ON A LOCAL, BUT BUSY ROAD. I STOPPED AT A RED TRAFFIC LIGHT. WHILE ENGINE WAS IDLING WAITING FOR TRAFFIC LIGHT TO CHANGE, THE ENGINE STALLED WITHOUT WARNING. I WAS ABLE TO RESTART IT, BUT THEN ENGINE STALLED AGAIN BEFORE TRAFFIC LIGHT TURNED GREEN. WHEN TRAFFIC LIGHT FINALLY TURNED GREEN, I WAS ABLE TO RESTART ENGINE AND DROVE CAR TO SAFE LOCATION WHERE I THEN TURNED ENGINE OFF. WHEN I TURNED ENGINE BACK ON, I WAITED, LETTING IT IDLE, AND IT STOPPED AGAIN WITH NO WARNING. I DID NOT SEE ANY CHECK ENGINE LIGHT. I HAD CAR TOWED TO DEALER WHO COULD NOT FIND ANY CODES AND COULD NOT REPLICATE THE PROBLEM. I RESEARCHED THE PROBLEM ON THE INTERNET AND SAW THAT IN A Q & A FOR THE RADIO TALK SHOW CARTALK, CARTALK HOSTS RECOMMENDED A NEW CRANKSHAFT POSITION SENSOR BE INSTALLED TO CORRECT THIS SAME ISSUE, ALSO ON A JETTA. DEALER DID THIS AT MY REQUEST, BUT I HAD TO PAY $400+. DEALER SAID THEY WOULD TAKE UP THIS ISSUE UP WITH THE MANUFACTURER AND SEE IF MANUFACTURER WOULD REIMBURSE ME. SO FAR, THEY HAVE NOT GOTTEN BACK TO ME. I AM DRIVING CAR, BUT DO NOT KNOW IF PROBLEM IS RESOLVED OR WILL RECUR.

WHILE TRAVELING AT HIGHWAY SPEEDS THROUGH HIGHER ELEVATIONS NORTHBOUND ON HWY 101 NORTH OF UKIAH, CA, I HEARD A LOUD BANG. IT SOUNDED LIKE A GUNSHOT. IMMEDIATELY AFTER GLASS STARTED RAINING OUT OF THE SUNROOF VISOR VENTS (THANKFULLY IT WAS CLOSED). I DROVE FOR ANOTHER 1/4 MILE OR SO UNTIL THERE WAS A SAFE PLACE TO TURN OFF. UPON CLOSER INSPECTION THERE WAS ONE LARGE HOLE IN THE GLASS, SHATTER FRACTURES THROUGHOUT THE ENTIRE PANE, AND THE EDGES OF THE GLASS WERE ANGLED UP INDICATING AN OUTWARD EXPLOSION OF THE GLASS. BOTH MY PASSENGER AND I WERE COVERED IN BITS OF GLASS AND IT WAS JUST EVERYWHERE. WE CLEANED UP WHAT WE COULD AND PROCEEDED HOME FOR THE REMAINING 10 HOURS UNTIL I COULD DROP IT OFF AT THE DEALER THE NEXT DAY.

KEY WILL NOT COME OUT OF THE IGNITION, HAD TO PULL THE FUSE FOR THE FUEL PUMP AND DISCONNECT THE BATTERY FOR CAR TO SHUT OFF. DEALER STATES NEED TO REPLACE LOCK CYLINDER AND STEERING LOCK. COST OF REPAIR $500.00