2019 VOLKSWAGEN JETTA Complaints

2019 VW JETTA S GRINDING/RATTLING/GROANING NOISE FROM THE TORQUE CONVERTER. WHEN I BROUGHT THE CAR IN FOR THE 10,000 SERVICE, I TOLD THE SERVICE MANAGER THAT THE TRANSMISSION WAS MAKING GRINDING AND GROANING NOISES. THE SERVICE MANAGER SAID THAT THEY COULD NOT GET THE CAR TO MAKE THE NOISE AND IT IS JUST A NORMAL SOUND, I AM VERY CONCERNED THAT FURTHER USE OF THE VEHICLE IS UNSAFE AND WILL CAUSE THE TRANSMISSION TO FAIL WHILE DRIVING. RECALLING OR BUYING BACK THESES THE VEHICLES WILL HELP CONSUMERS AVOID POTENTIAL INJURIES AND ANY FURTHER FINANCIAL HARDSHIPS.

I BROUGHT MY 2019 VW JETTA R-LINE INTO THE DEALERSHIP FOR THE 10000 MILE SERVICE AT 9471 MILES. THE DEALERSHIP IDENTIFIED A "STAGE 3" TRANSMISSION FLUID LEAK, APPARENTLY THE WORST STAGE BASED ON QUANTITY AND LOCATION OF FLUID. MINOR SHIFT ISSUES NOTED DURING DRIVING PRIOR, BUT NONE ISOLATED TO SPECIFIC SPEEDS, GEARS, OR DRIVING MODE.

INSIDE THE CAR WINDSHIELD AND WINDOWS FREEZES AND FORMS ICE EVERYDAY MORNING. AIR LEAK IN THE DOOR MIGHT BE POSSIBLE.

THE WHEELS FILL WITH SNOW ON THE INSIDE AND WHEN YOU GO TO DRIVE THE CAR IT IS SO UNBALANCED YOU CAN ONLY GO 30-40MPH. FIRST TIME DROVE IT TO THE DEALER AND THEY SAID IT WAS BECAUSE IT STICKS ON THE BACKSIDE/INSIDE AND HAD TO BE SPRAYED OUT WITH HOT WATER. THAT WORKED FOR AWHILE, NOW TRYING TO DRIVE IT TODAY IT IS HAPPENING AGAIN. VERY UNSAFE, DON'T KNOW WHEN IT WILL HAPPEN. MINNESOTA HAS LOTS OF SNOW AND THE ONLY REMEDY IS TO FIND A SELF SERVICE CAR WASH. IT ISN'T THE WHEEL WELLS, IT IS THE UNDERSIDE OF THE CAR. THIS IS A BIG SAFETY CONCERN, NOT TO MENTION THE INABILITY TO USE MY CAR. TOO COLD TODAY, CAR WASH NOT OPENED IN BELOW ZERO WEATHER!

1. 1800 MILES-TRANSMISSION FLUID LEAK, THE SERVICE PEOPLE TOLD ME IT WAS A KNOWN PROBLEM WITH 2019 JETTAS, REPAIR TOOK 2 MONTHS 2. HEATER DOESN'T BLOW OUT WARM AIR WHEN TRAVELING UNDER 40 MPH, EVEN AFTER 18 MILES OF DRIVING 3. GRINDING/CROAKING NOISE LIKE A FROG AT 28-30 MPH AND AGAIN AT 40 MPH 4. BRAKES SQUEAK 5. TRUNK FALLS ON MY HEAD UNLESS I PUSH IT ALL THE WAY UP PER OWNERS MANUAL ADDENDUM

THE CAR SHUT OFF, I LOST CONTROL OF THE POWER STEERING AND THE BREAKS FAILED TO STOP AFTER THE COMPUTER SHUT THE CAR OFF. NOW THEY CALM THE SHIFTER IS DEFECTIVE AND NEEDS REPLACED AFTER THERE COMPUTER DIAGNOSTIC CODES FAILED TO DETECT THE PROBLEM THE FIRST 2 TIMES AND A TEST DRIVE WOULD HAVE TOLD THEM THEIR WAS A PROBLEM BUT THEY REFUSED TO DO A TEST DRIVE AND RELIED AND FAULTY COMPUTER INPUT. THIS SERIOUS MALFUNCTION COULD HAVE RESULTED IN MY INJURY OR DEATH OR INJURY AND DEATH TO ANOTHER PARTY. THE DEFECTIVE SHIFTER HAS CAUSED INJURY TO MY RIGHT KNEE AND TENDONS. I WAS IN PARK, A PERSON ENTERED THE CAR. I PUT THE CAR IN REVERSE AND THE CAR SHUT OFF ROLLED DOWN THE HILL UNTIL IT STOPPED BY ROLLING IN REVERSE UP A HILL BEHIND ME. THE PERSON REFUSED TO BE IN MY CAR AS THE DANGER WAS OBVIOUS TO HER. THE ONLY REASON THE CAR STOPPED WAS BECAUSE OF THE HILL. I LOST CONTROL OF THE BRAKES AND POWER STEERING AS THE CAR WAS SHUT OFF. ANY CHILD OR ELDERLY PERSON BEHIND ME WOULD HAVE SUFFER SERIOUS INJURY. THE DEALERSHIP I PURCHASED THE CAR FROM IS REFUSING TO WRITE ANY OF THIS INFORMATION DOWN.

VEHICLE WAS PURCHASED 3 DAYS AGO AND HAS 300 MILES ON IT. THERE IS A CONSISTENT METALLIC GRINDING SOUND BETWEEN 20-40 MPH. NOT SURE WHAT'S GOING ON. ONLINE RESEARCH INDICATES THAT THIS IS A COMMON ISSUE AND VW IS AWARE BUT CLAIMS IT'S NORMAL. IT CERTAINLY DOESN'T SOUND NORMAL.

I HAVE NOTICED VERY REGULARLY THAT THERE IS A GRINDING NOISE COMING FROM THE TORQUE CONVERTER WHEN DRIVING BETWEEN 4TH AND 5TH GEARS SPECIFICALLY IN ECO MODE WITH THIS VEHICLE. I HAVE REPEATED STEPS TO REPRODUCE THE ISSUE VERY TIME WHEN USING THE SHIFTRONIC MODE IN THE VEHICLE AS WELL. THIS PROBLEM IS NOT ONLY DISTRACTING, BUT COULD ALSO BE AN ISSUE THAT LEADS TO MECHANICAL PROBLEMS IN THE FUTURE TO THE TRANSMISSION WHICH LEADS TO LOWERED RESALE VALUE.

FIRST, TRUNK OF THE CAR. IT'S UNSAFE AND DOESN'T LOCK UNLESS U OVEREXTEND IT OPEN. I HAVE BEEN HIT IN MY HEAD TWICE BEFORE I LEARNED MY LESSON. SECOND, TRANSMISSION. IT MAKES A GRINDING NOISE WHEN OPERATED AT SLOWER SPEEDS. I AM REACHING 9,500 MILES AND NOISE IS STILL THERE SINCE DAY ONE. THREE, THE ENGINE. I BELIEVE THERE IS A INTERNAL DEFECT BECAUSE TODAY I WAS DRIVING A THE ENGINE OIL LIGHT CAME ON. ONCE I CHECKED THE OIL I SAW THAT THE DIPSTICK WAS CLEAN, NO OIL, NADA. WHERE HAS ALL THE OIL GONE ON A NEW 2019 JETTA? IT SURE HASN'T BEEN LEAKING ON THE GROUND OF MY GARAGE BECAUSE THERE IS NO FLUIDS.

BRAND NEW VEHICLE WITH 300 MILES. FROM THE DAY I PICKED IT UP WITH 37 MILES, IT GRINDS EVERY TIME IT ACCLERATES INTO 3RD GEAR AUTOMATIC TRANS. DEALERSHIP CONTACTED, SERVICE MGR STATED THIS IS "NORMAL" FOR THIS TRANSMISSION. ALSO STATED HIS HANDS ARE TIED ON WHAT HE CAN DO BECAUSE VW HAS CALLED THIS "NORMAL." HE ALSO SAID HE IS LIMITED IN WHAT HE CAN DO AT THE LOCAL LEVEL BECAUSE "WE DIDN'T MAKE THE CAR." THIS DOES NOT SOUND "NORMAL" TO ME. I AM CONCERNED THAT MY VEHICLE WILL INCUR LONG-TERM DAMAGE, WHICH COULD LEAD TO A SIGNIFICANT PUBLIC SAFETY RISK. IT ALSO REPRESENTS A POTENTIAL FINANCIAL RISK FOR MYSELF AND OTHER UNKNOWING BUYERS. THE REP. WHO SOLD ME THE CAR SAID HE WAS UNAWARE OF THIS ISSUE BUT THE SERVICE REP. WAS CLEARLY AWARE. I AM VERY CONCERNED THAT THE TRAIL OF DISCLOSURE WAS NOT EXTENDED BEYOND THE SERVICE DESK TO SALES AND, IN TURN, TO BUYERS LIKE MYSELF.