2002 VOLKSWAGEN JETTA Complaints

View complaints related to 2002 VOLKSWAGEN JETTA. The complaints found here are submitted by actual consumers with first hand experience. There are more than 680 complaints submitted for the 2002 VOLKSWAGEN JETTA. You can submit your own complaint to the NHTSA or call the Hotline, Monday-Friday 8am to 8pm at (888) 327-4236, TTY: (800) 424-9153.

  • 2002 VOLKSWAGEN JETTA
    - BELFRY, KY

    WHILE HOME ON LEAVE, MY SON HAD A FLAT. UPON TAKING THE TIRE OFF, WE DISCOVERED THE INSIDE SEPARATING. ALMOST LIKE A SLIT ON THE INSIDE WALLS. UPON FURTHER INSPECTION, ALL FOUR TIRES WERE THE SAME. WE HAD TO REPLACE ALL FOUR. THESE ARE THE EAGLE RSA, HIGH PERFORMANCE TIRES, WITH LESS THAN 20000 MILES ON THEM. FOUR BLOWOUTS WAITING TO HAPPEN. *AK

    Source: NHTSA WEB SITE
  • 2002 VOLKSWAGEN JETTA
    - SAN DIEGO, CA

    UPON STARTING VEHICLE AUTOMATIC TRANSMISSION SHIFT INDICATOR AND BRAKE LIGHT ILLUMINATED ON THE CONSOLE. WHEN THIS OCCURRED DRIVER WAS UNABLE TO REMOVE THE GEAR SHIFTER FROM PARK. *AK

    Source: HOTLINE VEHICLE OWNERS QUESTIONNAIRE
  • 2002 VOLKSWAGEN JETTA
    - CLEVELAND, OH

    WHILE DRIVING CONSUMER SMELLED A BURNING ODOR COMING FROM INSIDE THE VEHICLE. CONSUMER PULLED OVER TO INVESTIGATE THE SMELL, AND NOTICED THAT DRIVER'S SEAT WAS BURNING. CONSUMER TOOK VEHICLE TO THE DEALERSHIP.*AK

    Source: HOTLINE VEHICLE OWNERS QUESTIONNAIRE
  • 2002 VOLKSWAGEN JETTA
    - COLORADO SPRINGS, CO

    SINCE BUYING MY JETTA NEW IN 2002. I HAVE HAD NOTHING BUT PROBLEMS. TWICE THE IGNITION COILS FAILED, AND I HAD TO HAVE THE CAR TOWED. THEY WOULDN'T REPLACE ALL THE DEFECTIVE COILS THE FIRST TIME. SO, NOW THAT I KNOW MY CAR IS UNRELIABLE, I WON'T BE USING IT FOR LONG TRIPS, WHICH WAS MY MAIN REASON FOR BUYING THE CAR. THEN LAST NIGHT ON MY WAY DOWN THE ROAD, THE HEATED SEAT CAUGHT ON FIRE AND BURNED A WHOLE IN MY SEAT, NOT TO MENTION WHAT IT DID TO ME AS I WAS DRIVING. THIS CAR JUST SEEMS TOTALLY UNSAFE. FIRST THERE IS NO POWER WHEN THE IGNITION COILS FAIL, THEN THE DRIVER SEAT CATCHES ON FIRE AS I AM DRIVING DOWN THE ROAD. OF COURSE THE DEALER CAN'T GET ME IN UNTIL LATER THIS WEEK.*AK

    Source: NHTSA WEB SITE
  • 2002 VOLKSWAGEN JETTA
    - NEW BERLIN, WI

    VEHICLE LOST POWER WITHOUT WARNING IN FREEWAY TRAFFIC. AFTER PULLING OVER, CAR RESTARTED. NO INDICATOR LIGHTS WERE NOTICED. UPON RETURNING HOME, GLOW PLUG LIGHT LIT TWICE WITH ENGINE BUCKING. DEALER REPLACED GLOW PLUG WIRING HARNESS WITH A NEW PART THAT WAS RELEASED BY VOLKSWAGEN (VW) IN OCTOBER, 2003. VW WOULD NOT WARRANT REPLACEMENT PART OR LABOR. DEALER STATED THIS IS NOT AN UNUSUAL FAILURE. *LA

    Source: NHTSA WEB SITE
  • 2002 VOLKSWAGEN JETTA
    - GAITHERSBURG, MD

    I HAVE TAKEN IN MY 2002 VW JETTA ABOUT 9 TIMES FOR ELECTRICAL PROBLEMS: THE ENGINE COMES ON, THE DOORS HAVE MESSED UP, THE ODOMETER IS INCORRECT AND THE SPEEDOMETER FLOATS DRASTICALLY 5-10 MILES UP AND DOWN. THIS IS AN EXTREMELY DANGEROUS CAR NOT ONLY FOR THE ELECTRICAL PROBLEMS THAT MIGHT CAUSE A FIRE, BUT ALSO BECAUSE PEOPLE DON'T KNOW HOW FAST THEY REALLY ARE GOING - THIS IS AN EXTREME HAZARD. MY FRIEND'S 2001 VW JETTA IS JUST STARTING TO DO THE SAME THINGS AS MINE, WITH THE ENGINE LIGHT COMING ON, AND A WOMEN TODAY SAID ALL OF HER FRIENDS GOT RID OF THEIRS FOR THE SAME REASONS - JETTAS WITH ELECTRICAL PROBLEMS. *LA

    Source: NHTSA WEB SITE
  • 2002 VOLKSWAGEN JETTA
    - GALLOWAY, OH

    REQUEST FOR INFORMATION AND COMPLAINT (REF TIS REQUEST #7094 DGD).*MR *CB THE PASSENGER-SIDE SIDE-IMPACT ANDSIDE-CURTAIN AIR BAG DEPLOYED WITHOUT AN IMPACT *AAJ

    Source: CONSUMER LETTER
  • 2002 VOLKSWAGEN JETTA
    - NORTHFIELD, NJ

    MY 2002 VW JETTA HAS BEEN SITTING AT THE DEALERSHIP FOR ALMOST 30 DAYS WAITING FOR AN ABS CONTROL MODULE. NO ONE AT THE DEALERSHIP OR VW OF AMERICA CAN TELL ME WHEN THE PART WILL BE SHIPPED OR IF IT HAS EVEN BEEN SHIPPED YET. I CALL EVERY DAY TO FIND OUT STATUS, AND STILL NO ONE AT THIS HUGE CORPORATION HAS AN ANSWER. *LA

    Source: NHTSA WEB SITE
  • 2002 VOLKSWAGEN JETTA
    - FREMONT, CA

    THE POWER WINDOWS AND ELECTRONIC DOOR LOCKS OF MY 2002 JETTA DOESN'T WORK ? WINDOWS WON'T OPEN AND DOORS WON'T LOCK. IT HAS TO BE DONE MANUALLY UNTIL THEY STOPPED WORKING FOR TWO MONTHS WITH NO SIGNS OR ANY WARNING. TOOK THE CAR TO THE DEALERSHIP AND SUGGESTED THAT A NEW COMFORT CONTROL CENTER MODULE IS NEEDED. SINCE THE CAR IS NO LONGER UNDER WARRANTY BECAUSE IT HAD 60,000 MILES ON IT, THE PART COST $300. VW AMERICA HAS DENIED MY CLAIM AND WILL NOT ASSIST WITH THE REPAIR. THE MALFUNCTION IS BELIEVED TO BE A DEFECT ON THE ORIGINAL PART AND I'M NOT LIABLE OR HOLD RESPONSIBLE FOR ITS REPLACEMENT, SINCE THE FAILURE OF OPERATION AS IT SHOULD BE IS AT NO FAULT OR NEGLIGENCE ON MY BEHALF AS THE ORIGINAL OWNER OF THE VEHICLE. *LA

    Source: NHTSA WEB SITE
  • 2002 VOLKSWAGEN JETTA
    - WASHINGTON, DC

    I WAS DRIVING DOWN I-64 IN RICHMOND, VA AND MY DRIVER SIDE AIRBAGS SPONTANEOUSLY DEPLOYED.*AK

    Source: NHTSA WEB SITE