2010 VOLKSWAGEN JETTA Complaints

View complaints related to 2010 VOLKSWAGEN JETTA. The complaints found here are submitted by actual consumers with first hand experience. There are more than 860 complaints submitted for the 2010 VOLKSWAGEN JETTA. You can submit your own complaint to the NHTSA or call the Hotline, Monday-Friday 8am to 8pm at (888) 327-4236, TTY: (800) 424-9153.

  • 2010 VOLKSWAGEN JETTA
    - SHERWOOD FOREST, CA

    WHILE I WAS DRIVING, I HEARD A LOUD WHINING SOUND COMING FROM THE ENGINE COMPARTMENT. THE SOUND WAS DIRECTLY RELATED TO MY DEPRESSING THE ACCELERATOR. I PULLED OVER AND WAS UNABLE TO SEE A PROBLEM WITH BELT OR OIL LEVEL. I RESUMED DRIVING TO RECREATE THE SOUND AND NOTICED THE VEHICLE WAS SLUGGISH AND UNRESPONSIVE IN TERMS OF ACCELERATION. WHILE I WAS TRAVELING AT APPROXIMATELY 65-70 MILES PER HOUR, THE VEHICLE JERKED AND SEEMED TO LOSE POWER. I WAS IN HEAVY TRAFFIC AT THE TIME IN THE NUMBER ONE LANE AND NOTICED THAT THE ENGINE HAD COMPLETELY STALLED. MULTIPLE VEHICLES HAD TO MAKE EVASIVE MANEUVERS AS I DROVE TO THE CLOSEST SHOULDER OF THE ROAD. I WAS UNABLE TO START THE VEHICLE AGAIN ONCE I PULLED TO THE SIDE OF THE ROAD. THIS IS MAJOR ISSUE IN THE DESIGN OF THE HIGH PRESSURE FUEL PUMP AND POSES A SAFETY RISK TO THOSE DRIVING GUT VEHICLES AT SPEED. *TR

    Source: NHTSA WEB SITE
  • 2010 VOLKSWAGEN JETTA
    - LAWRENCEVILLE, GA

    TL* THE CONTACT OWNS A 2010 VOLKSWAGEN JETTA TDI. THE CONTACT STATED THAT WHILE TRAVELING VARIOUS SPEEDS, THE VEHICLE SUDDENLY STALLED. THE VEHICLE WAS TAKEN TO A PRIVATE MECHANIC WHERE IT WAS FOUND THAT THE HIGH PRESSURE FUEL PUMP HAD FAILED AND CONTAINED METAL FRAGMENTS. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS CONTACTED ABOUT THE FAILURE. THE FAILURE MILEAGE WAS 50,000.

    Source: HOTLINE VEHICLE OWNERS QUESTIONNAIRE
  • 2010 VOLKSWAGEN JETTA
    - SHELTON, WA

    OWNED MY 2010 VW JETTA SPORT WAGON TDI 6SP MAN SINCE NEW. IT HAS ALWAYS HAD AN INTERMENT COUGH & SPUTTER THAT WOULD HAPPEN AT ANY SPEED OR CONDITION, BUT WAS VERY INFREQUENT AN NON-REPEATABLE. NOW HOWEVER, STARTING AT AROUND 85,000 MILES, THE COUGH AND STALL HAS BECOME MORE FREQUENT, CAUSES THE GLOW PLUG INDICATOR LIGHT TO FLASH AND THE VEHICLE LOSES POWER (GOES INTO LIMP MODE?). THIS USED TO ALL RESET WHEN TURNING OFF THE KEY. THE LAST TIME I BROUGHT IT TO THE DEALER, PARR IMPORTS IN BREMERTON WA, AT 89,802 MILES IT HAD P0322 & P0651 FAULT CODES. THEY SUSPECTED AN INTERMITTENT CRANK SENSOR FAULT AND WANTED ME TO MONITOR. IT HAS PROGRESSIVELY GOTTEN MUCH WORSE, I HAVE NOW LOST POWER IN HEAVY TRAFFIC AND STALLED IN THE PARKING LOT PULLING ONTO THE ROAD AND HAVE HAD TO SWITCH VEHICLES WHEN IT WOULD NOT RESET LEAVING THE HOUSE. I WAS COMPELLED TO BUY THE TORQUE APPLICATION FOR MY ANDROID PHONE TO VIEW AND RESET FAULT CODES. I HAVE NOT RESET THE ECU FAULTS AT LEAST 4 MAYBE 6 TIMES AND NOW, AT AROUND 92,000 MILES, IT SHOWS 5 CODES AND WON'T RESET: P0322: IGNITION/DISTRIBUTOR ENGINE SPEED INPUT CIRCUIT NO SIGNAL, P2127: THROTTLE/PEDAL POSITION SENSOR/SWITCH E CIRCUIT LOW INPUT, P0193: FUEL RAIL PRESSURE SENSOR CIRCUIT HIGH INPUT, P0651: UNKNOWN CODE - MORE INFORMATION MAY BE AVAILABLE ON THE WEB, P0300: RANDOM/MULTIPLE CYLINDER MISFIRE DETECTED. MY INTERNET RESEARCH SUGGEST THE HIGH PRESSURE FUEL PUMP (HPFP) MAY BE AN ISSUE WITH VW BLAMING IT ON GASOLINE CONTAMINATION, HOWEVER I HAVE RECORDS AND RECEIPTS CONFIRMING I ALWAYS FUEL WITH DIESEL FROM A MAJOR DISTRIBUTOR. *TR

    Source: NHTSA WEB SITE
  • 2010 VOLKSWAGEN JETTA
    - WELLSVILLE, KS

    I WAS DRIVING AT HIGHWAY SPEED AND THE CAR IMMEDIATELY LOST POWER. A SEMI ALMOST REAR ENDED ME BECAUSE I LOST SPEED SO QUICKLY. I LOST CONTROL OF THE VEHICLE AND HAD TO FIGHT THE STEERING WHEEL TO GET OFF THE ROAD AS THE STEERING GOT EXTREMELY TIGHT. I HAD THE VEHICLE TOWED TO THE DEALER AND THEY IDENTIFIED THE HIGH PRESSURE FUEL PUMP AS FAILING. *JS

    Source: NHTSA WEB SITE
  • 2010 VOLKSWAGEN JETTA
    - PALM CITY, FL

    AFTER NORMAL REFUELING (WITH DIESEL, 100% CONFIDENT BASED ON THE STATION AND LOCATION OF THE PUMP), WITHIN TWO DAYS WE TOOK A SMALL 100 MILE TRIP. 40 MILES INTO THE TRIP FAILURE RESULTED AND THE ENGINE BEGAN TO STALL AT NORMAL HIGHWAY SPEEDS (70-75MPH). NOT KNOWING THE NATURE OF THE FAILURE WE WERE ABLE TO LIMP ALONG UNTIL WE REACHED SAFETY AND WERE IN A LOCATION WHERE WE HAD ASSISTANCE IF NEEDED FROM FAMILY AND FRIENDS. WE TOWED THE CAR BACK HOME ($250), AND WHEN THE DEALER OPENED UP ON MONDAY WE WERE TOLD WHAT THE ISSUE WAS. DOING SOME RESEARCH WE FOUND MANY, MANY OTHER PEOPLE WITH THE SAME SCENARIO AS FOUND IN NHTSA INVESTIGATION EA11003. OUR VEHICLE JUST EXPIRED ITS NORMAL WARRANTY (67,000 MILES) AND THE 2010 ONLY CAME WITH 60,000 MILE WARRANTY VS. THE CURRENT 100,000 MILE WARRANTY. THIS ISSUE APPEARS TO BE ENTIRELY A DESIGN FLAW AND A KNOWN ISSUE. WE LOVE THE CAR, AND IT HAS BEEN THE BEST CAR WE HAVE EVERY OWNED UP UNTIL THIS POINT. I HOPE THAT VOLKSWAGEN ASSUMES RESPONSIBILITY AND KEEPS A LIFETIME CUSTOMER. *TR

    Source: NHTSA WEB SITE
  • 2010 VOLKSWAGEN JETTA
    - GRASS VALLEY, CA

    AFTER A LONG DRIVE (ABOUT 300 MILES) AND DINNER, I WAS PULLING OUT OF THE PARKING SPOT AND SUDDENLY THE GLOW PLUG LIGHT CAME ON AND A NOTICE FOR THE CHECK ENGINE LIGHT THEN THE CAR STALLED. I TRIED STARTING IT AND IT RAN ABOUT 1 MINUTE THEN STALLED AGAIN. I STARTED IT A THIRD TIME AND MANAGED TO GET THE CAR ABOUT 100 FEET BEFORE IT STALLED. I COULD NOT RESTART. HAD IT TOWED TO THE DEALERSHIP. THE HIGH PRESSURE FUEL PUMP WAS GONE AND ASSOCIATED DAMAGE DONE TO THE TUNE OF ABOUT $6000. AM CURRENTLY REQUESTING THAT THE REPAIRS BE PAID FOR BY VW. I ALWAYS USE DIESEL FUEL AND NEVER PUT ANY GASOLINE IN MY CAR AND CAN BACK THIS UP WITH DOCUMENTATION. I FILLED UP THE TANK ABOUT 70 MILES UP THE ROAD AND THERE'S NO WAY IT COULD HAVE RUN THAT FAR ON GAS. I'VE OWNED DIESEL CARS FOR MOST OF MY DRIVING LIFE. I AM LUCKY THIS DIDN'T HAPPEN ON THE FREEWAY OR REMOTE LOCATION. *TR

    Source: NHTSA WEB SITE
  • 2010 VOLKSWAGEN JETTA
    - WATERTOWN, MA

    THE AIRBAG STOPPED FUNCTIONING WITHOUT ANY REASON. THE CAR WAS BEING STARTED WHEN THE AIRBAG ERROR INDICATOR CAME ON AND STATED AIRBAGS ARE NOT FUNCTIONAL. VW SAYS THAT THIS IS NOT INCLUDED IN THE SAFETY WARRANTY, WHICH DOES NOT MAKE ANY SENSE SINCE ITS CLEARLY A SAFETY ISSUE AND SHOULD NOT BE FAILING ESPECIALLY WHEN THE CAR IS ONLY 3 YEARS OLD AND HAS ONLY 65,000 MILES. *TR

    Source: NHTSA WEB SITE
  • 2010 VOLKSWAGEN JETTA
    - SILVER SPRING, MD

    I HAVE HAD 3 DIFFERENT BOUTS WITH MY JETTA STALLING SEEMINGLY RANDOMLY AT HIGHWAY SPEEDS. EACH SET OF INCIDENTS RESULTED IN A SERVICE TRIP TO THE VW DEALERSHIP FOR REPAIRS. FOR THE FIRST INCIDENT THE VEHICLE WAS UNDER THE 60,000 MILE WARRANTY AND AN EXPENSIVE REPAIR WAS COVERED UNDER WARRANT. THE SECOND SERIES OF INCIDENTS OCCURRED ABOUT 6 MONTHS LATER, AFTER THE CAR WAS NO LONGER UNDER WARRANTY AND THE REPAIR - REPLACEMENT OF THE CAM SHAFT POSITION SENSOR. ANOTHER SERIES OF INCIDENTS HAS JUST BEGUN AND I'M HEADED TO THE DEALERSHIP AGAIN. ALL 3 SERIES OF INCIDENTS HAD THE SAME SYMPTOMS: 1) THE CAR INTERMITTENTLY STALLING UNEXPECTEDLY DURING ACCELERATION AND 2) SLOW CHUGGING START OCCASIONALLY WHEN THE CAR IS WARMED UP. *JB

    Source: NHTSA WEB SITE
  • 2010 VOLKSWAGEN JETTA
    - MANASSAS, VA

    I TRIED OPENING REAR DOOR AND IT WOULD NOT UNLOCK. MANAGED TO UNLOCK DOOR FROM INSIDE VEHICLE. NOW THE DOOR LOCK MECHANISM ON REAR DRIVER SIDE DOOR DOES NOT WORK AT ALL. DOOR IS FOREVER UNLOCKED. THIS SEEMS TO BE A COMMON PROBLEM IN VW VEHICLES. CONCERNED THAT CHILD MAY OPEN DOOR EVEN WITH CHILD SAFETY SWITCH ENGAGED/ACTIVATED. *JB

    Source: NHTSA WEB SITE
  • 2010 VOLKSWAGEN JETTA
    - DAVIDSONVILLE, MD

    DRIVER SIDE DOOR WILL NOT UNLOCK WITH THE KEY FOB OR VIA BUTTON ON DRIVERS SIDE DOOR. KEY IN OUTSIDE OF LOCK WILL WORK. INTERMITTENTLY, THE REAR DRIVER'S SIDE DOOR WILL NOT UNLOCK AT ALL AND THEREFORE WON'T OPEN FROM INSIDE OR OUT. DANGEROUS IF SOMEONE NEEDS TO EXIT THE CAR. IN DOING A SEARCH ONLINE FOR A POTENTIAL CAUSE, I FOUND LARGE NUMBERS OF FORUM ENTRIES FOR SIMILAR COMPLAINTS - SEEMS TO BE A COMMON PROBLEM IN VW'S.*JB

    Source: NHTSA WEB SITE