2019 VOLKSWAGEN JETTA Complaints

View complaints related to 2019 VOLKSWAGEN JETTA. The complaints found here are submitted by actual consumers with first hand experience. There are more than 530 complaints submitted for the 2019 VOLKSWAGEN JETTA. You can submit your own complaint to the NHTSA or call the Hotline, Monday-Friday 8am to 8pm at (888) 327-4236, TTY: (800) 424-9153.

  • 2019 VOLKSWAGEN JETTA
    - ORLANDO, FL

    SINCE DAY ONE OF OWNERSHIP, THE FRONT SPEAKERS ON MY 2019 JETTA R-LINE HAVE SOUNDED ABNORMAL/DEFECTIVE. THERE IS A HUGE THREAD ON REDDIT REGARDING THIS ISSUE AND IS APPARENT UPON ALL TRIM LEVELS. THIS RATTLING SOUND IS EXPONENTIALLY MORE NOTICEABLE ON THE FRONT PASSENGER SIDE. YOU CAN NOTICE THIS DEFECT DURING ANY GENRE OF MUSIC IF THE CORRECT FREQUENCIES ARE APPARENT IN THE SONG YOU'RE LISTENING TOO, THE RATTLE GETS LOUDER IF YOUR VOLUME IS OVER 50%. I TOOK MY CAR TO THE DEALERSHIP TO HAVE THEM DOCUMENT THIS WIDESPREAD CONCERN. BOTH THE SERVICE ADVISOR AND LEAD FOREMAN SAT IN MY CAR WITH ME AND IT WAS EASY TO REPLICATE THE ISSUE USING THE BALANCE/FADER. THE TECHNICIAN AGREED THAT THIS IS INDEED A DESIGN FLAW AND ORDERING REPLACEMENT COMPONENTS WILL ONLY RESULT IN THE SAME THING. AT THE END OF MY APPOINTMENT THE SERVICE ADVISOR DEEMED THE CONCERN AS A "NORMAL CHARACTERISTIC" OF THE VEHICLE. IT LITERALLY SOUNDS LIKE BLOWN SPEAKERS OR AS IF THEY ARE COVERED IN LIQUID! I'VE ONLY CALLED VW CUSTOMER CARE ONCE ABOUT THIS AND THEY REFUSED TO PUT ME IN TOUCH WITH MY REGIONAL VW REPRESENTATIVE. I'M PLANNING TO CALL THEM AGAIN, THIS IS EXTREMELY DISAPPOINTING AS IT'S PROGRESSIVELY GETTING WORSE.

    Source: NHTSA WEB SITE
  • 2019 VOLKSWAGEN JETTA
    - ORLANDO, FL

    SINCE DAY ONE OF OWNERSHIP, MY 2019 JETTA R-LINE HAS BEEN PRODUCING AN ABNORMAL GROANING/GRINDING NOISE DURING ACCELERATION BETWEEN 20-40 MPH. I NOW HAVE ABOUT 5000 MILES ON MY CAR AND THE SOUND IS PROGRESSIVELY GETTING LOUDER, YOU CAN FEEL VIBRATIONS IN THE PEDALS AND STEERING WHEEL WHEN IT HAPPENS. I HAD THE ISSUE DOCUMENTED BY MY LOCAL DEALERSHIP AND FILED A COMPLAINT WITH VOLKSWAGEN CUSTOMER CARE MONTHS AGO, STILL NOTHING HAS BEEN DONE. IT SEEMS LIKE EVERYONE I'VE TALKED TOO WHO WORKS FOR VW HAS ALMOST BEEN INSTRUCTED TO SAY THAT THIS IS A KNOWN CHARACTERISTIC. THERE ARE INTERNET PAGES UPON INTERNET PAGES OF DISGRUNTLED 2019 JETTA OWNERS COMMENTING ON THIS SPECIFIC WIDESPREAD PROBLEM, IT SEEMS TO BE A DEFECT WITH THE TORQUE CONVERTER. OUR TRANSMISSIONS ARE BEING PERMANENTLY DAMAGED, THE RESALE VALUE OF OUR VEHICLE'S IS BEING DIMINISHED, AND ULTIMATELY OUR SAFETY IS BEING JEOPARDIZED BY VOLKSWAGEN ONCE AGAIN.

    Source: NHTSA WEB SITE
  • 2019 VOLKSWAGEN JETTA
    - BOERNE, TX

    NOTICED GRINDING SOUNDS FROM WHEN I GOT THE CAR, READ ONLINE AND THOUGHT IT WAS NORMAL. APPARENTLY NOT; THE TORQUE CONVERTER ISSUE IS VERY COMMON. HOPEFULLY A RECALL IS ISSUED. MY IMMEDIATE ISSUE :TOOK IT IN TO DEALER FOR NORMAL OIL CHANGE AT 10K MILES, AND THEY TELL ME IT HAS A TRANSMISSION LEAK, AND THE CAR IS NOT DRIVABLE UNTIL ITS FIXED. THINGS LIKE THIS SHOULDNT BE HAPPENING IN A NEW CAR...NOT COOL VW. ISSUE A BUY BACK!!!!!!!!

    Source: NHTSA WEB SITE
  • 2019 VOLKSWAGEN JETTA
    - GARDEN CITY, NY

    TRUNK HAS RANDOMLY OPENED NUMEROUS TIMES EVEN AFTER IT HAS BEEN FULLY CLOSED. THIS HAS HAPPENED WHILE I'M DRIVING OR WHILE THE CAR IS PARKED, AND THE TRUNK JUST BECOMES LOOSE AND SLIGHTLY AJAR. IMMEDIATELY AFTER, I WILL CLOSE THE TRUNK, WHICH SECURES IT, BUT THEN AT SOME POINT IT BECOMES LOOSE AND OPEN AGAIN.

    Source: NHTSA WEB SITE
  • 2019 VOLKSWAGEN JETTA
    - LIVERMORE, CA

    MAJOR GRINDING NOISE COMING FROM TRANSMISSION DURING DRIVING, TYPICALLY WHEN GOING BETWEEN 20-40 MPH. THERE ARE NUMEROUS COMPLAINTS OF THIS DEFECT, WHICH THE MANUFACTURER STATES AS NORMAL. HOWEVER, IT DOES APPEAR TO BE A DEFECT WITH THE TORQUE CONVERTER THAT COULD AFFECT THE SAFETY OF DRIVER AND PASSENGERS, AND SHORTEN THE LIFE OF THE TRANSMISSION, WHILE ALSO REDUCING THE RESALE VALUE OF THE CAR. I TOOK THE CAR TO THE DEALER AND WAS TOLD THAT IT WAS NORMAL BECAUSE THE SOUND EXISTED ON ALL JETTAS. HOWEVER, JUST BECAUSE THE SAME SAFETY DEFECT APPEARS ACROSS AN ENTIRE MODEL OF CAR DOES NOT MAKE IT NORMAL, IT MAKES IT WIDESPREAD. THERE ARE OVER 13 COMPLAINTS NOW ABOUT THE VW POWER TRAIN, AND MOST OF THEM ARE REGARDING THIS SPECIFIC ISSUE. PLEASE START AN INVESTIGATION. ALSO, THE PDF DOCUMENT OF VWS RESPONSE TO THIS ISSUE IS NOT ABLE TO BE VIEWED ON YOUR WEBSITE, THE LINK IS BROKEN OR DOC IS MISSING.

    Source: NHTSA WEB SITE
  • 2019 VOLKSWAGEN JETTA
    - PORTER RANCH, CA

    CAR WAS BOUGHT BRAND NEW. AFTER 6 WEEKS OF DRIVING AND APPROX 1,200 MILES NOTICED LEAKING OIL IN THE GARAGE. TOOK IT TO THE DEALER. TRANSMISSION SEAL NEEDS TO BE REPLACED AND IT COULD TAKE 2-3 DAYS DEPENDING ON THE AVAILABILITY OF THE PARTS.

    Source: NHTSA WEB SITE
  • 2019 VOLKSWAGEN JETTA
    - NEW ORLEANS, LA

    2019 VW JETTA'S GRINDING/RATTLING NOISE FROM THE TORQUE CONVERTER. IT'S DAMAGING THE VALUE OF THE VEHICLE AND WORSE IT'S A SAFETY ISSUE AS IT CAUSES ACCELERATED HEATING AND FAILURE RATE FOR THE ENTIRE TRANSMISSION SYSTEM.

    Source: NHTSA WEB SITE
  • 2019 VOLKSWAGEN JETTA
    - CINCINNATI, OH

    THE FRONT PASSENGER DOOR VIBRATES LIKE CRAZY WHEN THE RADIO IS TURNED ON AND A CERTAIN FREQUENCY IS HIT (DOESN'T MATTER THE BASS OR VOLUME). THE PROBLEM CAN BE ALLEVIATED BY PUTTING PRESSURE ON THE ARM REST OF FRONT PASSENGER DOOR. THIS ISSUE CAN OCCUR AT ANYTIME - IN MOTION, STATIONARY, ETC.

    Source: NHTSA WEB SITE
  • 2019 VOLKSWAGEN JETTA
    - ROANOKE, TX

    8 SPEED AUTOMATIC TRANSMISSION HAS A METALLIC GRINDING OR SCRAPING NOISE WHEN OPERATING AT LOW RPM'S DURING ACCELERATION. SPECIFICALLY AFTER THE TRANSITION TO 5TH GEAR. THE POWERTRAIN NOTICEABLY HESITATES DURING ACCELERATION WHEN THIS AFOREMENTIONED SOUND IS ACTIVE. IT'S ONLY A MATTER OF TIME BEFORE THIS TRANSMISSION FAILS AND LEAVES ME IN THE MIDDLE OF A BUSY INTERSECTION. IT'S AN EXTREMELY COMMON ISSUE ON THE 2019 VOLKSWAGEN JETTA THAT THE MANUFACTURER REFUSES TO ACKNOWLEDGE AS AN ACTUAL PROBLEM. THEY CLAIM THE SCRAPING AND GRINDING SOUND IS A 'NORMAL CHARACTERISTIC' OF THE CAR, WHICH IS TOTALLY NONSENSICAL.

    Source: NHTSA WEB SITE
  • 2019 VOLKSWAGEN JETTA
    - ROANOKE, TX

    TURBOCHARGER FAILURE AT 10,000 MILES. TURBOCHARGER FOUND TO BE DEFECTIVE DURING MY 1ST SERVICE APPOINTMENT FOR THE VEHICLE.

    Source: NHTSA WEB SITE