2002 VOLKSWAGEN JETTA Complaints

View complaints related to 2002 VOLKSWAGEN JETTA. The complaints found here are submitted by actual consumers with first hand experience. There are more than 680 complaints submitted for the 2002 VOLKSWAGEN JETTA. You can submit your own complaint to the NHTSA or call the Hotline, Monday-Friday 8am to 8pm at (888) 327-4236, TTY: (800) 424-9153.

  • 2002 VOLKSWAGEN JETTA
    - PEACHTREE CITY, GA

    TOTAL BRAKE LIGHT FAILURE (ALL BRAKE LIGHTS) WITHOUT WARNING AND WITH NO WARNING LIGHT TO LET ME KNOW THEY WERE OUT. *AK

    Source: NHTSA WEB SITE
  • 2002 VOLKSWAGEN JETTA
    - FALL RIVER, MA

    #3 ENGINE COIL CONTINUES TO BURN OUT, CAUSING VEHICLE TO SPUTTER AND STALL WHILE DRIVING. VEHICLE WAS REPAIRED UNDER A SAFETY CAMPAIGN TWO WEEKS AGO ,AND IT EXPERIENCED THE SAME PROBLEM AGAIN. *AK

    Source: HOTLINE VEHICLE OWNERS QUESTIONNAIRE
  • 2002 VOLKSWAGEN JETTA
    - SALISBURY, NC

    WHILE DRIVING THE SIDE AND CURTAIN AIR BAGS DEPLOYED INADVERTENTLY. THERE WAS NO COLLISION OF ANY KIND INVOLVED.*AK THE DEALER REFUSED TO FIX THE AIR BAG PROBLEM. *PH *NLM

    Source: HOTLINE VEHICLE OWNERS QUESTIONNAIRE
  • 2002 VOLKSWAGEN JETTA
    - LIVERMORE, CA

    GOODYEAR EAGLE RSA 225/45 17R TIRES THAT CAME WITH THE CAR WHEN WE BOUGHT IT NEW. COMPLETELY WORN OUT IN 18,000 MILES. INSIDE SIDEWALLS WERE CRACKED AND HAD BULGES. (BREAKDOWN OF CORDS) TALKED TO VW ABOUT THIS AND THEY SAID IT WASN'T COVERED UNDER WARRANTY. THEY TOLD US TO TAKE IT IT TO A TIRE STORE BECAUSE IT WASN'T THEIR PROBLEM. WENT TO AMERICA'S TIRE STORE (LIVERMORE, CA) AND THEY WERE GOOD ENOUGH TO CALL GOODYEAR ON THE DEFECT. THEY PRO-RATED THE TIRES (I THINK WE GOT $25 OUT OF IT) AND RECOMMENDED CONTINENTAL CONTITOURING CONTACT 225/45 17R. THESE TIRES ARE WARRANTED FROM CONTI FOR 55,000 MILES! THE PRICE WAS THE SAME AS THE GOODYEARS. OUTSTANDING TIRES! DON'T BUY YOUR VW NEW WITH GOODYEARS! GET THE MICHILENS IF YOU CAN.*AK

    Source: NHTSA WEB SITE
  • 2002 VOLKSWAGEN JETTA
    - CORDELE, GA

    VEHICLE AIR BAGS DEPLOYED FOR NO APPARENT REASON. *MR THE TWO RIGHT INSIDE AIR BAGS DEPLOYED FOR NO REASON WHILE DRIVING BETWEEN THE SPEEDS OF 45 TO 55 MPH. *SCC *JB

    Source: CONSUMER LETTER
  • 2002 VOLKSWAGEN JETTA
    - GRANDVILLE, MI

    INTERMITTENTLY WHILE DRIVING AT 70 MPH SUDDENLY SPEED DECREASED TO 25 MPH FOR 10 SECONDS. DEALER HAD INSPECTED VEHICLE SEVERAL TIMES, BUT PROBLEM STILL OCCURRING. THE PROBLEM. *AK

    Source: HOTLINE VEHICLE OWNERS QUESTIONNAIRE
  • 2002 VOLKSWAGEN JETTA
    - FORKED RIVER, NJ

    OIL CONSUMPTION. VOLKSWAGEN SAYS "YOUR OIL SHOULD BE CHANGED EVERY 5000 MILES" WELL I HAVE A JETTA AND HAVE RUN OUT OF OIL COMPLETELY EMPTY 3 TIMES UNDER 3000. I AM CURRENTLY UNDERGOING AN OIL CONSUMPTION WITH VOLKSWAGON. AT THIS POINT I AM AT 3000 MILES AND I AM 2 1/2 QUARTS LOW AND STILL HAVE 2000 MILES TILL I HAVE AN OIL CHANGE. THERE ARE NO LEAKS, NO OIL ON THE ENGINE. IT IS BASICALLY JUST DISAPPEARING ON ME. IF I HAD NOT CAUGHT ON TO THIS, I COULD HAVE BLOWN THE ENGINE AND IT WOULD HAVE BEEN MY FAULT. ONCE VOLKSWAGON STUDIES MY OIL CONSUPTION STUDY THEY WILL DETERMINE WHAT THEY ARE GOING TO DO WITH IT. I HAVE HAD IT WITH VOLKSWAGON. I FEEL AS IF I LIVE THERE. I AM THERE MORE THAN I AM AT HOME WITH ALL KINDS OF PROBLEMS. (SLAMMING OF THE TRANSMISSION, FEELS AS IF BREAKS WON'T CATCH TO STOP, BROKEN CONSULT, RIP IN SEAT SEAMS, REPLACEMENT OF SIDE DOOR PANELS BECAUSE OF PEELING, BROKEN BACK ASHTRAY, PIECE OF SUN ROOF BROKEN OFF HIT ME IN HEAD). *AK

    Source: NHTSA WEB SITE
  • 2002 VOLKSWAGEN JETTA
    - SPRINGFIELD, VA

    LEFT REAR TIRE ON A 2002 VOLKSWAGEN JETTA SEPARATED WHILE DRIVING 65 MPH WITH ONLY THE DRIVER. NO INJURIES OR OTHER DAMAGES WERE REPORTED AT THIS TIME (ORIGINAL EQUIPMENT, TIRE SIZE IS LS-195/65R15 & THE DOT # M6AEHTDR0202) DEALER WAS NOT NOTIFIED AT THIS TIME. FEEL FREE TO PROVIDE ANY FURTHER INFORMATION CONCERNING THIS ISSUE AND PLEASE COMPLETE THE QUESTIONS ON THE QUESTIONNAIRE. *PH

    Source: HOTLINE VEHICLE OWNERS QUESTIONNAIRE
  • 2002 VOLKSWAGEN JETTA
    - CALHOUN, GA

    WHEN THE CONSUMER ATTEMPTED TO APPLY THE BRAKE, THE PEDAL "SHOT" ALL THE WAY TO THE FLOOR, WHICH LEFT THE VEHICLE WITH NO BRAKING ABILITY. THE PEDAL EVENTUALLY RECOVERED AND CONSUMER PULLED INTO A PARKING LOT FOR SAFETY. WHILE PARKING, THE CONSUMER ATTEMPTED TO APPLY THE BRAKES AGAIN AND THE PEDAL "SHOT" TO THE FLOOR A SECOND TIME. DEALER HAD NOT BEEN ABLE TO DUPLICATE OR DETERMINE CAUSE. *AK THE DEALER WAS UNABLE TO REMEDY THE PROBLEM. ON THE WAY HOME, THE PROBLEM OCCURRED AGAIN WHILE IN TRAFFIC AND TO AVOID AN ACCIDENT, THE CONSUMER RAN INTO THE DITCH. *SCC *JB

    Source: HOTLINE VEHICLE OWNERS QUESTIONNAIRE
  • 2002 VOLKSWAGEN JETTA
    - STANTON, CA

    IGNITION COIL HAS FAILED, CAUSING VEHICVLE TO LOSE ALL POWER. DEALER NOTIFIED. *AK

    Source: HOTLINE VEHICLE OWNERS QUESTIONNAIRE