2010 VOLKSWAGEN JETTA Complaints
View complaints related to 2010 VOLKSWAGEN JETTA. The complaints found here are submitted by actual consumers with first hand experience. There are more than 860 complaints submitted for the 2010 VOLKSWAGEN JETTA. You can submit your own complaint to the NHTSA or call the Hotline, Monday-Friday 8am to 8pm at (888) 327-4236, TTY: (800) 424-9153.
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2010 VOLKSWAGEN JETTA- CROFTON, MD
DOORS UNLOCK WITH THE KEYLESS ENTRY SO I HAVE TO MANUALLY OPEN THE DOOR FROM THE INSIDE- THIS SEEMS LIKE IT IS A SAFETY HAZARD TO ME. I HAD THREE OF THE FOUR DOOR LATCHES REPLACED (2 UNDER WARRANTY & 1 I HAD TO PAY FOR) AND NOW THE FOURTH DOOR NEEDS TO BE REPLACED. I WILL HAVE TO PAY TO GET IT REPLACED. IT SEEMS LIKE THIS IS A KNOWN PROBLEM WHY ISN'T THE MANUFACTURE PAYING FOR IT? *JB
Source: NHTSA WEB SITE -
2010 VOLKSWAGEN JETTA- SAN FRANCSICO, CA
I WAS DRIVING DOWN A RESIDENTIAL STREET, AND SUDDENLY THE ENGINE LIGHT CAME ON AND THE CAR COMPLETELY SHUT DOWN. I WAS ABLE RESTART THE ENGINE, BUT COULD ONLY DRIVE FOR ABOUT 5 YARDS BEFORE THE CAR STALLED OUT AGAIN. DEALERSHIP SAYS THIS IS A FUEL PUMP FAILURE, AND I SEE MANY REPORTS OF THIS WITH THE JETTA TDI MODEL FOR 2010.
Source: NHTSA WEB SITE -
2010 VOLKSWAGEN JETTA- OWENSBORO, KY
THIS IS A TURBODIESEL (TDI) SPORTWAGEN MODEL. DRIVING AT NIGHT ON 2 LANE COUNTY ROAD SUDDENLY LOST POWER, STALLED IN TRAFFIC LANE AND WOULD NOT RESTART.CHECK ENGINE LIGHT CAME ON WHEN IT STALLED. NO PRIOR WARNING OF PROBLEM. LOCAL SERVICE FOUND METAL PARTICLES FROM INTERNAL FAILURE OF HIGH PRESSURE FUEL PUMP. VEHICLE WILL HAVE TO BE TOWED 50 MILES OR MORE FOR EVALUATION BY VOLKSWAGEN. ESTIMATED REPAIR COST $3,000 TO $4000 TO CLEAN OR REPLACE CONTAMINATED COMPONENTS. NOTE: APPEARS TO RELATE TO NHTSA EA11003. *TR
Source: NHTSA WEB SITE -
2010 VOLKSWAGEN JETTA- COSTA MESA, CA
WHILE DRIVING ON THE FREEWAY AT ABOUT 75MPH THE VEHICLE SUDDENLY LOST POWER AND WAS DIFFICULT TO GET IT TO STAY AT 20MPH WHILE ATTEMPTING TO CHANGE LANES AND GET TO THE SIDE OF THE FREEWAY. ONCE SAFELY OFF TO THE SIDE OF THE ROAD THE VEHICLE WOULD NOT START. THE VEHICLE WAS TOWED TO CLOSEST VW DEALER AND ALTHOUGH IT IS 60K MILES OUT OF WARRANTY VW COVERED THE REPAIR.... "FOUND LOW FUEL SYSTEM PRESSURE STORED IN ECM AND METAL IN FUEL METERING VALVE. REPLACED FUEL SYSTEM AND CLEAN FUEL RETURN & SUPPLY LINES. DRAIN FUEL AND REPLACED FUEL PUMP DUE TO EXCESSIVE METAL IN..." *TR
Source: NHTSA WEB SITE -
2010 VOLKSWAGEN JETTA- FREDERICK, MD
THE 2010 VW JETTA SPORTWAGEN TDI (WITH DSG AUTOMATIC TRANSMISSION) WAS DECELERATING ON A TURNING LANE FROM A TWO LANE HIGHWAY FROM SPEEDS OF 55 MPH TO 15 MPH. THERE WAS AN AUDIBLE "CLICK" AND THE ENGINE STOPPED AND ONLY DASH LIGHTS WERE OPERABLE. NO DISCERNIBLE DASH LIGHT OR ERROR CODE MESSAGE WAS RECEIVED. THE VEHICLE RESTARTED AFTER THE TRANSMISSION WAS PLACED IN PARK, AND THE IGNITION KEY WAS AGAIN TURNED ON. AGAIN NO MESSAGES OR WARNINGS APPEARED ON THE DASHBOARD. NOTE: THE SEAT HEATER WAS ENGAGED (DRIVER'S SIDE), AIR CONDITIONING ON, TURN SIGNAL (LEFT) ACTIVATED, HEADLIGHTS ON, BLUETOOTH FOR PHONE LINKED, RADIO WAS OPERATING UNTIL THE SHUT-DOWN. *TR
Source: NHTSA WEB SITE -
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2010 VOLKSWAGEN JETTA- GREENVILLE, PA
2010 VW TDI JETTA : I OWN A 2010 VW TDI JETTA I SMELLED DIESEL FUEL COMING INTO MY CAR (THE CAR AT THE TIME HAD 117,000 MILES). ALSO, I NOTICED DIESEL FUEL DRIPPING ON MY DRIVEWAY ALSO ON THE BACK OF MY CAR . THE CAR HAD FUEL RUNNING ON THE EXHAUST SYSTEM I REPORTED THE INCIDENT TO THE DEALER, WHERE THEY ADVISED THAT TWO FUEL INJECTORS NEEDED TO BE REPLACED DUE TO THE FACT OF THE INJECTORS SPRAYING FUEL ON TO ALL ENGINE AREA AT A COST OF $1300. THEY REPLACED TWO OF THE INJECTORS. THE SMELL CONTINUED UNTIL I INSTRUCTED THEM TO ORDER A NEW HOOD INSULATOR COVER AND ENGINE COVER (BOTH WERE SATURATED WITH DIESEL. MY CAR WAS AT THE DEALER FOR CLOSE TO TWO WEEKS BETWEEN ALL FOUR VISITS. MY CONCERN IS THAT THE OTHER INJECTORS HAVE THE SAME ISSUE AND THIS WILL OCCUR AGAIN ALONG WITH A FIRE AT SOME POINT. *TR
Source: NHTSA WEB SITE -
2010 VOLKSWAGEN JETTA- ANNANDALE, VA
VW JETTA SPORTSWAGEN TDI 2010 53,000 MILES. ON AUG 7, 2013 AT APPROXIMATELY 16:20, WHILE STOPPED AT A TRAFFIC SIGNAL, ENGINE BEGINS TO RUN SLIGHTLY ROUGHLY, BUT NOT SUFFICIENT TO BE OF CONCERN. ACCELERATE FROM TRAFFIC SIGNAL TOWARDS ONRAMP TO I195. SUDDENLY ENGINE DIES (BEFORE ONRAMP). COAST CAR INTO PARKING LOT AT SIDE OF ROAD. TOTAL TIME FROM BEGINNING OF ROUGH IDLE TO ENGINE SHUTDOWN WAS ABOUT 10-15 SECONDS. HAD FAILURE OCCURRED ON INTERSTATE I195 OR I95 DURING RUSH HOUR, THIS WOULD HAVE BEEN A DANGEROUS CONDITION -- POSSIBLE STRANDING OF CAR IN A TRAVEL LANE OR DANGEROUS CROSSING IN FRONT OF FASTER MOVING TRAFFIC TO REACH SHOULDER. CALLED FOR TOW AND CAR TOWED AT ABOUT 19:00 TO VW DEALER - WEST BROAD VOLKSWAGEN IN RICHMOND VA. DEALERSHIP IS CLOSED SO LEAVE CAR AT DEALER. SPOUSE DRIVES FROM HOME ABOUT 100 MILES TO PICK ME UP. REACH HOME BY 23:30. ON AUG 8 DEALER DIAGNOSES AS A FAILED HIGH PRESSURE FUEL PUMP (TDI DIESEL ENGINE) WITH METAL PARTICLES THROUGHOUT THE FUEL SYSTEM. VWOA TECH LINE INDICATES THAT ENTIRE FUEL SYSTEM NEEDS TO BE REPLACED. CAR IS OUT OF WARRANTY, BUT DEALER ASKS VWOA TO COVER PART OR ALL OF COST. ON AUG 9 VWOA APPROVES REPAIR AND AGREES TO PAY IN FULL. WORK COMPLETED ON AUG 12. *TR
Source: NHTSA WEB SITE -
2010 VOLKSWAGEN JETTA- LEANDER, TX
CAR WAS STOPPED AT A RED LIGHT, WHEN LIGHT CHANGED TO GREEN I LET OUT ON THE CLUTCH AND THE MOTOR DIED AND WOULDN'T START. AFTER GETTING THE CAR OUT OF THE MIDDLE OF THE ROAD DURING RUSH HOUR GOT IT TOWED TO DEALERSHIP. DEALERSHIP FOUND METAL IN FUEL SYSTEM FROM FAILED HPFP. *TR
Source: NHTSA WEB SITE -
2010 VOLKSWAGEN JETTA- CONSHOHOCKEN, PA
THE VEHICLE IS A 2010 VOLKSWAGEN JETTA TDI WITH DSG AUTOMATIC TRANSMISSION. ON MANY DIFFERENT OCCASIONS THE VEHICLES ENGINE HAS STALLED WHILE THE VEHICLE IS IN GEAR AT LOW 0-5 MPH. THIS OCCURS MOST FREQUENTLY IN STOP/GO TRAFFIC AND OCCURS WHEN STOPPING AND ALSO PULLING AWAY FROM A STOPPED POSITION. ONCE THE VEHICLE HAS STALLED YOU MUST TURN THE IGNITION TO THE OFF POSITION, SHIFT THE CAR INTO PARK AND THEN RESTART THE CAR. MOST RECENTLY (43,000 MILES 8-10-2014) THE VEHICLE STALLED AT AN INTERSECTION AND I HAD TO START THE VEHICLE THREE TIMES BEFORE I COULD SAFELY PROCEED THROUGH THE INTERSECTION. THIS WAS STOPPED AT A VERY BUSY INTERSECTION IN PHILADELPHIA PA AND WAS DANGEROUS. THE VEHICLE HAS BEEN TO CVM DEALERSHIP, MECHANICSBURG, PA (CAR WAS PURCHASED AT THIS LOCATION DEC 2009) FOR SERVICES. ALL SERVICE WORK HAS BEEN COMPLETED ON AS RECOMMENDED BY VOLKSWAGEN. THIS ISSUE WAS REPORTED AND NOTED ON MY SERVICES RECORDS ON SEVERAL DIFFERENT OCCASIONS, WITH NO KNOWN CAUSE AND REMEDY. I HAVE BEEN TOLD MANY TIMES THAT THERE IS NO ?SERVICE CODE? OR ?ERROR? CODE ON THE VEHICLES COMPUTER. I HAVE ALSO BEEN TOLD THAT THE DEALERSHIP COULD NOT REPLICATE THE ISSUE AS I DESCRIBED IT. I?M VERY FRUSTRATED AT THIS POINT AS I PURCHASED THIS CAR NEW AND PAID FOR AN EXTENDED WARRANTY TO 50,000 MILES THAT IS FAST APPROACHING. I WILL BE TAKING THE CAR INTO THE DEALERSHIP AGAIN TO SEE IF THEY CAN GIVE ME ANY INFORMATION. I FEEL THIS IS SAFETY CONCERN FOR MY FAMILY AND OTHERS DRIVING SIMILAR VEHICLES. PLEASE HELP. *TR
Source: NHTSA WEB SITE -
2010 VOLKSWAGEN JETTA- BEAVERTON, OR
VEHICLE STOPPED RUNNING AFTER AN AUDIBLE DING, AND A CHECK ENGINE MESSAGE APPEARED ON THE DASHBOARD DISPLAY. WAS ABLE TO RESTART WITH DIFFICULTY AND PROCEEDED ABOUT ONE BLOCK WHEN THE VEHICLE RUNNING STOPPED AGAIN. VEHICLE COULD NOT BE RESTARTED AND WAS PUSHED INTO A SERVICE STATION NEARBY. AN ATTENDANT CHECKED THE VEHICLE COMPUTER AND FOUND LOW FUEL PRESSURE. WE WERE THEN TOWED TO A VW DEALER. DEALER CLAIMS THERE IS GASOLINE IN THE FUEL TANK. WE HAVE 4 MONTHS OF FUELING RECEIPTS SHOWING DIESEL PUMP WAS USED, LAST ONE TWO WEEKS PRIOR TO INCIDENT. THE FUEL TANK AT TIME OF INCIDENT WAS AT 1/4. PRIOR TO THE INCIDENT, THERE WERE NO SYMPTOMS OF PERFORMANCE PROBLEMS. *TR
Source: NHTSA WEB SITE