2013 VOLKSWAGEN JETTA Complaints

JETTA SPORTWAGEN TDI WITH A 6 SPEED MANUAL TRANSMISSION. PULLING OUT OF A GAS STATION, SHIFTED FROM FIRST TO SECOND, CLUTCH PEDAL STAYED ON THE FLOOR. COULD NOT SHIFT OR CONTROL VEHICLE SPEED OF VEHICLE. ROLLED TO A STOP. CAR HAD TO BE TOWED. HAD TO REPLACE CLUTCH, THROW OUT BEARING AND SLAVE CYLINDER. UP TO THIS POINT, THERE HAD BEEN NO INDICATION OF CLUTCH PROBLEMS. I HAVE DRIVEN 6 MANUAL TRANSMISSION CARS A TOTAL OF 911,000 MILES AND NEVER HAD ANY CLUTCH PROBLEMS. *TR

JETTA HYBRIDS -SEVEN-SPEED DUAL-CLUTCH TRANSMISSION THAT RESULTED IN A LOSS OF DRIVE. THIS IS WHAT I WAS TOLD BY THE DEALERSHIP AND WHAT APPEARS ON THE RECALL. THE ENGINE SHUTS DOWN AND A COAST AFTER APPROXIMATELY 30 SECONDS. I WAS FORCED TO GET A TOW TO THE DEALERSHIP WHICH I HAD TO PAY FOR. I AM SERIOUSLY WONDERING WHY MY JETTA IS NOT "INCLUDED" IN THE 2013 VW JETTA HYBRID RECALL??? I HAVE BEEN TO THE ANTWERPEN VW DEALERSHIP IN GLEN BURNIE, MD ON 2 OCCASIONS AND THEY CONTEND MY CAR IS NOT PART OF THE RECALL. EVEN THOUGH WHEN I CALLED, I WAS TOLD THE PROBLEM WAS EXACTLY THE SAME AS WHAT IS LISTED IN THE RECALL INFORMATION. I WAS TOLD THAT THE PART HAS TO BE ORDERED FROM GERMANY AND IT WOULD TAKE A WEEK TO ARRIVE AND THEN THEY COULD DO THE WORK. IT HAS BEEN OVER A WEEK AND CAN' T GET ANYONE TO CONTACT ME. NOT ONLY THAT, I HAVE NOT BEEN ABLE TO MEET WITH THE SERVICE MANAGER(HE WAS IN AN IMPORTANT MEETING) BUT HE HAS NOT RETURNED MY CALLS. I WAS ALSO NOT PERMITTED TO GET A LOANER CAR FROM THE DEALERSHIP FOR SOMETHING THAT IS BEYOND MY CONTROL. *TR

THERE HAVE BEEN MANY ISSUES WITH THIS MODEL BUT THE ONE I AM HAVING MORE ISSUES WITH, ARE THE HEAD LAMPS AND/OR FUSES. IN OCTOBER OF 2014, MY LEFT SIDE LOW BEAM STOPPED WORKING, I BOUGHT 2 BULBS SO IT COULD BE REPLACED AND THEN IT WASN'T THE BULB, IT WAS A FUSE. IN JANUARY 2015, THE LEFT SIDE BULB STOPPED WORKING AGAIN, I TOOK IT TO THE DEALER BECAUSE I COULDN'T FIND ANY FUSE THAT WAS BLOWN ON MY OWN, THIS TIME IT WAS THE BULB. NOW IT IS THE RIGHT SIDE LOW BEAM THAT ISN'T WORKING. I AM NOT SURE WHAT IS GOING ON BUT I HAVE ANOTHER CAR THAT IS 20 YEARS OLD AND I HAVE REPLACED THE BULBS ONLY 1 TIME. WHEN I FIRST BOUGHT THIS CAR IN JUNE OF 2013, I HAD IT LESS THAN ONE MONTH AND WHILE GOING ACROSS A RAIL ROAD CROSSING, THE CAR SHUT OFF COMPLETELY. AFTER TESTS, THEY SAID THAT IT SHOWED NOTHING AND THEN IT HAPPENED AGAIN AND STILL NOTHING WAS FOUND. THE SEAT BELT SIGN COMES ON FOR THE RIGHT FRONT SEAT BECAUSE OF A SENSOR WHEN NO ONE IS IN IT. THE TRUNK HAS A DELAY ON IT AND TAKES A WHILE TO OPEN. THE GAS MILEAGE IS NOT AT ALL WHAT IT CLAIMS EITHER. I GET AT THE MOST 32-34 MPG AND 99% OF MY DRIVING IS ON THE INTERSTATE. I DIDN'T GET ANY EXTENDED COVERAGE ON IT BECAUSE EVERYONE SAYS THAT THEY ARE GREAT CARS, WELL UNLESS SOMETHING IS DONE TO FIX THE ISSUES THAT THEY HAVE, THEY WILL NEVER GET ANOTHER BUY FROM ME OR THE HUNDREDS OF PEOPLE I KNOW AND ALL THE ONES THAT READ THE REVIEWS. *TR

WHILE DRIVING MY 2013 VOLKSWAGEN JETTA GLI, A PART FELL DOWN BY MY FEET HITTING MY FOOT. ONCE PARKED, THE PART NUMBERED 1K0953527D WAS FOUND ON THE DRIVERS SIDE FLOOR MAT. I CALLED MY LOCAL DEALERSHIP WHERE I HAD BOUGHT THE CAR (NEW) AND SENT THEM A PICTURE OF THE PART. THEY SAID THEY BELIEVED IT CONTROLLED THE COLUMN LOCK WHILE IN PARK, HOWEVER MY WHEEL STILL LOCKED IN PARK WITH THE PART NOT IN PLACE. THE NEXT DAY, WHILE DRIVING IN AN ALLEY, MY BUMPED MY KEY CHAIN WHILE SCOOTING FORWARD IN MY SEAT AND MY CAR TURN OFF, NOT ALLOWING ME TO TURN IT BACK ON UNTIL IT FINALLY CAME TO A STOP AND I WAS ABLE TO PUT IT IN PARK. THE SERVICE TEAM HAD THEIR MOST EXPERIENCED TEAM MEMBER ON HAND OPEN THE STEERING COLUMN AND SAID THAT THE PART MUST HAVE FELL OUT; FOR REASONS NOT KNOWN. THEY ALSO SAID THERE WAS NO INDICATION OF TAMPERING. *TR

WHILE DRIVING, MY CAR JUST LOST SPEED AND POWER AND DRIFTED UNTIL IT HIT ZERO. MY CAR STILL TURNED ON, AND MY ENGINE WORKED FINE, BUT THE CLUTCH WOULDN'T START IN ANY GEAR IT WOULD JUST REV THE ENGINES AND THE RPM'S WOULD GO UP BUT THE CAR WOULD NOT MOVE. THERE WAS NO PRIOR CLUTCH, TRANSMISSION OR POWERTRAIN ISSUES WITH THE CAR UNTIL THE EXACT MOMENT THAT THE CLUTCH BURNED OUT. CAR WAS TOWED TO VW FOR REPAIRS AND I HAD TO GET A HOTEL ROOM FOR THE NIGHT PLUS A RENTAL FOR 5 DAYS AS I HAD TO BE IN RHODE ISLAND AND THE CAR BROKE DOWN IN NEW YORK. TOTAL CLUTCH BURNED OUT WITH SEVERAL LARGE CRACKS IN CLUTCH PLATE, SERVICE MANAGER STATED IT WAS DUE TO BUILD UP OF SNOW/ICE IN AROUND TIRE AND CREATING A DRAG ON THE VEHICLE AND INCREASED TORQUE ON THE DRIVE TRAIN. THERE ARE MANY COMPLAINTS OF VERY SIMILAR ISSUES LOCATED ON THE INTERNET, VEHICLE WAS BUILT WITH A CLUTCH THAT CAN BARELY HANDLE THE TORQUE OUTPUT OF THE ENGINE BUT CANNOT HANDLE ANY ADDITIONAL TORQUE RESULTING FROM NORMAL DRIVING CONDITIONS SUCH AS SNOW AND ICE. REQUIRED TOTAL COST WAS $1,800 FOR REPAIRS AND LABOR, PLUS $500 FOR THE HOTEL ROOM, FOOD AND RENTAL VEHICLE. *TR

TL* THE CONTACT OWNS A 2013 VOLKSWAGEN JETTA. WHILE STOPPED AT A GAS STATION, THE REAR AXLE DISLOCATED FROM THE VEHICLE. THE VEHICLE WAS TOWED TO A DEALER WHERE IT WAS SERVICED UNDER NHTSA CAMPAIGN NUMBER:14V656000 (SUSPENSION). IN ADDITION, THE TECHNICIAN INFORMED THAT THE REAR PASSENGER WHEEL WIRING HARNESS, SPEED SENSOR, THE ABS TRACTION CONTROL, AND THE SRS WARNING LIGHTS ILLUMINATED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 25,800.

STEERING WHEEL GETS HARD AND STARTS LICKING OIL. STEERING WHEEL HAS BEING REPLACED MULTIPLE TIMES. 12/10/13 REPLACED AT 13625 MILES, SECOND TIME REPLACED 10/10/2014 AT 27338 MILES. DEC. 2014 I GOT A RECALL NOTICE FROM VW OF AMERICA DUE TO FAULTY REAR AXLE. AS OF FEB./03/2015 MY VW JETTA IS CURRENTLY AT THE DEALER DUE TO THE SAME STEERING PROBLEM. THEY HAVEN'T YET GIVE ME THE FINAL PAPER WORK FOR THE REPAIRS BEING DONE. MY VW JETTA IS REGISTER WITH THE CALIFORNIA DMV TO DRIVE A DISABLE PERSON. I HAVE ALL WORK ORDERS INVOICES BY THE DEALERSHIP. I WAS ON A CAR ACCIDENT ON OCT./9/2014. I HIT THE STREET CURVE DAMAGING MY 2 WHEELS. I REPORTED THE INCIDENT TO FARMERS INSURANCE. *TR UPDATED 3/24/16*JS

HIGH PRESSURE FUEL PUMP NOISE. DEALER DIAGNOSED AS PUMP FAILURE DUE TO CONTAMINATED FUEL. VEHICLE HAD ALWAYS BEEN FUELED AT HIGH VOLUME DIESEL OUTLET. FUEL OUTLET HAS LOCAL GOVT. FUEL CONTRACTS AND MONITORS FUEL ON STRICT SCHEDULES AS PER THEIR CONTRACTS. VOLKSWAGEN OF LEE'S SUMMIT FIXED PROBLEM UNDER WARRANTY BUT INDICATED THE "EXTENDED WARRANTY" THAT I PAID EXTRA FOR WOULD NOT HONOR THIS REPAIR AT ANY LATER DATED WHEN THIS PUMP FAILS AGAIN. (DUE TO BAD FUEL) ? *TR

TL* THE CONTACT OWNS A 2013 VOLKSWAGEN JETTA. WHILE DRIVING 70 MPH, THE FRONT DRIVER SIDE DOOR OPENED INDEPENDENTLY AND WOULD NOT LATCH. THE DOOR AJAR WARNING INDICATOR ILLUMINATED. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS 20,785. THE VIN WAS UNAVAILABLE.

TL* THE CONTACT OWNS A 2013 VOLKSWAGEN JETTA. THE CONTACT STATED THAT THERE WAS A DELAY WHEN THE ACCELERATOR PEDAL WAS DEPRESSED AND IT WOULD ENGAGE WITHOUT WARNING. THE VEHICLE WAS TAKEN TO THE DEALER MORE THAN THREE TIMES AND THEY INDICATED THAT THIS WAS A NORMAL CHARACTERISTIC OF THE VEHICLE. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE SEVERAL TIMES. THE FAILURE MILEAGE WAS NOT AVAILABLE.