2002 VOLKSWAGEN JETTA Complaints

I HAD A 2002 VW JETTA 1.8T THAT DEVELOPED SERIOUS PROBLEMS RELATED TO A COMPTER GLICHE THAT HAS SOMETHING TO DO WITH FUEL EMISSIONS AS PER THE VW ENGINEER I SPOKE WITH. THE VEHICLE WOULD EXPERIENCE MULTIPLE ENGINE MISFIRES RESULTING IN SYMPTOMS OF HIGH ENGINE IDLING, DECREASED ABILITY TO ACCELERATE, STUTTERING OF THE ENGINE UPON START OR WITH GEAR CHANGES AND OVER ALL SLUGGISHNESS WHEN DRIVING. ANOTHER VEHICLE WAS AWARDED TO ME AFTER I FILED A LEMON LAW CASE AND VW STATED THEY COULD NOT FIX THE PROBLEM. I WAS GIVEN THE EXACT SAME MAKE, MODEL AND YEAR VEHICLE IN NOV 2002. THIS VEHICLE STARTED DOING THE SAME THING IN JULY 2002. I TOOK IT TO THE DEALER WHO STATED VW HAD NOT YET COME UP WITH A FIX. THE DEALER RESET THE COMPUTER BUT WITHIN IN A WEEK THE CAR WAS EXHIBITING THE SAME SYMPTOMS. AT THAT TIME I CONTACTED VOLKSWAGEN OF AMERICA AND FILED A COMPLAINT AND INFORMED THEM I WAS GOING TO FILE A LEMON LAW COMPLAINT AGAIN. THE NEXT THING I KNOW A VW REP IS IN TOWN LOOKING AT MY VEHICLE. I WAS THEN INFORMED BY THE SERVICE MANAGER THAT THE REP DID SOMETHING TO THE COMPUTER AND NOW I CAN ONLY USE PREMIUM GASOLINE. MY CONCERN IS THAT HE TWEEKED THE COMPUTER AND THAT MY VEHICLE MAY NOT BE MEETING THE FUEL EMISSION STANDARDS. THERE HAVE BEEN MULTIPLE COMPLAINTS RE: THE 1.8T MODEL ON ALL THE VW SITES YET VW APPEARS TO BE SWEEPING IT UNDER THE RUG. CHECK OUT WWW.MYVWLEMON.COM AND YOU WILL SEE THE MANY PEOPLE EXPERIENCING THIS SAME PROBLEM YET VW WILL NOT ADDRESS IT UNLESS ONE IS PERSISTENT. MY CONCERN IS THAT A VEHICL THAT NEVER REQUIRED PREMIUM GASOLINE BEFORE REQUIRES IT NOW AFTER THE ENGINERR "TWEEKED" IT.*AK

CONSUMER STATES WHILE TRAVELING 45-55 MPH AND WITHOUT ANY INDICATION PASSENGER SIDE AIR BAG DEPLOYED. BECAUSE THE AIRBAGS DEPLOYED IT COST THE CONSUMERS OVER $2000.00 WORTH OF DAMAGES. CONSUMER DEALER NOTIFIED BECAUSE THEY WERE CONCERNED ABOUT THE DEFECTIVE AIRBAGS AND THEY SHOULD NOT BE HELD RESPONSIBLE FOR COST OF REPAIRS.*AK *CB

RICHARD GUNN WROTE TO GOODYEAR; I HAVE A 2002 VW JETTA THAT CAME STOCK WITH GOODYEAR EAGLE RSA TIRES,225/45R17 91H. AT 13,000 MILES ONE OF THE TIRES WENT FLAT BUT DID NOT APPEAR TO HAVE ANY NAILS OR HOLES IN IT WHEN I REMOVED IT, ALTHOUGH THESIDEWALL WAS SPLIT. I TOOK THE TIRE INTO THE CLEM TIRE COMPANY 7907 HIGHWAY 72, MADISON, AL 35758 , 256-837-9151. ONE TIRE WAS PUT ON ORDER AS THESE TIRES ARE AN UNUSUAL SIZE FOR THIS CAR. THE FOLLOWING DAY A SECOND TIRE WENT FLAT. AGAIN THERE WAS NO NAIL OR EXPLAINABLE CAUSE. A SECOND TIRE WAS ORDERED. WHEN THE TIRES CAME IN I WENT DOWN TO HAVE THEM INSTALLED. I ASKED THE SHOP TO LOOK AT THE FRONT TWO TIRES TO SEE THAT THEY WERE OK AS I HAD NOW BECOME SUSPICIOUS OF THESE TIRES. THE SHOP FOUND THE FRONT TWO TIRES WERE SPLIT OUT ON THE INSIDE SIDEWALLS AS WELL. THE SHOP CONTACTED GOODYEAR WHO WAS GOOD ENOUGH TO REPLACE ALL FOUR TIRES FREE AND ASKED TO SEND THE TIRES BACK FOR EVALUATION. THE TIRES THAT ARE BEING RETURNED ARE THE SAME AS WHAT WAS JUST PUT ON MY CAR AND FRANKLY I AM NOT ALL THAT WARM AND FUZZY THAT THEY ARE SAFE TO DRIVE ON. I WOULD LIKE TO SEE THE FAILURE ANALYSIS REPORT ON THE RETURNED TIRES, COMPLETE WITH CONCLUSION AS TO THE FAILURE MECHANISM. ALSO I WOULD LIKE TO KNOW WHAT THE CORRECTIVE ACTION IS TO VERIFY THAT THIS TIRE OR LOT HAS BEEN ISOLATED SO THAT OTHERS MIGHT NOT BE INJURED DUE TO DEFECTS IN THIS TIRE. I SUPPOSE I WAS FORTUNATE THAT I WAS NOT TRAVELING AT HIGH SPEED WHEN MY TIRES FAILED BUT OTHERS MIGHT NOT BE AS FORTUNATE. ADDITIONALLY I THINK THAT VOLKSWAGEN SHOULD BE INFORMED SO THAT THEY CAN MAKE THE CALL ON WHETHER TO NOTIFY THEIR CUSTOMERS OF THIS POTENTIAL ISSUE. I HAVE A COPY OF THE RECEIPT THAT HAS ALL OF THE DETAILS ON IT IF YOU WOULD LIKE ME TO FAX IT TO YOU A CAN DO SO.*AK

WHILE DRIVING AT NORMAL SPEED, THE PASSENGER SIDE AND CURTAIN AIR BAG DEPLOYED OVER THE CONSUMER. DEALER NOTIFIED. *AK THE TWO RIGHT AIR BAGS DEPLOYED WITHOUT WARNING. *SCC *JB

I OWN A 2002 VOLKWAGEN JETTA WHICH HAS SIDE IMPACT AIRBAGS. I HAVE A ONE MONTH OLD BABY WHICH SITS IN A REAR FACING CARSEAT BEHIND THE PASSENGER. I AM CONCERNED ABOUT THE SIDE IMPACT AIRBAGS HARMING MY CHILD IF I WERE IN A MOTOR VEHICLE ACCIDENT. I AM UNABLE TO PUT MY CHILD IN THE MIDDLE BACKSEAT POSITION BECAUSE THEN I DO NOT HAVE ENOUGH ROOM IN THE DRIVER SEAT TO DRIVE THE CAR. RIGHT NOW THE PASSENGER SEAT IS SO FAR UP DUE TO THE CARSEAT BEHIND IT THAT NO ONE IS ABLE TO EVEN SIT IN THIS SEAT. I HAVE CONTACTED VOLKSWAGEN AND THEY WERE UNABLE TO TELL ME EXACTLY HOW FAR OUT OR DOWN THE SIDE AIRBAGS GO WHEN INFLATED AND ALSO REFUSE TO TURN THE SIDE AIRBAG OFF.*AK

EXCESSIVE ENGINE OIL CONSUMPTION. HIS IS MY SECOND NEW JETTA THAT BURNS ENGINE OIL. THE CAR CONSUMES 1 QT OF OIL PER 2000 MI. TAKING INTO CONSIDERATION THIS CAR HAD 7 MILES WHEN I LEASE IT, AND I DRIVE UNDER NORMAL DRIVING CONDITIONS THIS ENGINE OIL CONSUMPTION, FOR ME, IS TOTALLY UNREASONABLE. IF I WOULD NOT REFILL THE ENGINE OIL BETWEEN OIL CHANGE INTERVALS (5000 MI), THE CAR WOULD CONSUME 55% OF ITS TOTAL ENGINE OIL, POSSIBLY BURNING ITS ENGINE. *AK

I PURCHASED THE 2002 1.8T VOLKSWAGEN JETTA ON 1/09/02. MY SERVICE RECORD BEGINS ON 1/23/02. FROM DAY ONE, I HAVE POINTED OUT THAT THIS CAR LEAKS/HAS WIND NOISE FROM DOORS/WINDOWS. SEALS WERE REPLACED ON DRIVERS SIDE DOORS ON 6/27/02. LEAKAGE/MOISTURE TO DATE, IS AN ISSUE. NOW THERE IS VISIBLE WATER DAMAGE AND MOLD GROWING ALONG DRIVERS SIDE. ISSUE- POOR QUALITY PRODUCT. DANGEROUS MOLD GROWING-HEALTH FACTOR! IGNITION COIL FAILURE TWICE! RADIO HAS BLOWN TWICE- FAULTY WIRING! CAR LUNGES WHEN STARTED OR HARD TO STOP ONCE RUNNING. MY SITUATION IS NOT "SPECIAL". THERE ARE MANY OTHERS THAT HAVE PURCHASED THIS PRODUCT AND HAVE THEIR SAFETY COMPROMISED. IGNITION COIL IS A SUPPOSE TO BE A RECALL, BUT ONLY WHEN THEY FAIL. VOLKSWAGEN OF AMERICA WILL NOT REPLACE UNTIL YOU ARE STRANDED! THIS IS A SEVERE SAFETY ISSUE. MOLD GROWING IN MY CAR IS A SEVERE SAFETY ISSUE.*AK

CONSUMER STATES WHILE TRAVELING 60 MPH PASSENGER'S SIDE AIR BAG DEPLOYED WITHOUT ANY INDICATION. *AK

WHILE DRIVING PASSENGER SIDE CURTAIN AIRBAG DEPLOYED PREMATURELY. VEHICLE WAS NOT IN AN ACCIDENT.*AK

WINDOWS FALL OFF OF TRACK IN DOOR. GLASS FALLS COMPLETELY INSIDE THE DOOR. THIS HAPPENED WHILE I WAS DRIVING AND IS A MAJOR SAFETY HAZARD. I WAS ENTERING A 6 LANE HIGHWAY WHEN THIS HAPPENED. IT WAS MY DRIVER SIDE FRONT DOOR. MY HUSBAND HAS HAD THIS HAPPEN ON HIS JETTA AS WELL. WE DON'T RECOMMEND JETTA'S OR VW FOR THAT MATTER FOR ANYTHING. WE HAVEN'T EVEN OWNED OUR CARS FOR A YEAR AND WE PURCHASED THEM ON THE SAME DAY. THEY HAVE BEEN IN THE SHOP FOR REPAIRS BETWEEN THE BOTH OF THEM 6 TIMES! 3 EACH CAR! THIS IS RIDICULOUS FOR NEW CARS AND THE WINDOWS ARE NOT SAFE IF YOU ASK ME. ACCORDING TO VW TECHNICIANS, IT IS A KNOWN ISSUE, BUT WON'T BE REPLACED UNTIL THEY BREAK. THESE WINDOWS FALLING INSIDE THE DOOR LIKE THEY DO IS A HAZARD. IF YOU ARE DRIVING IN THE RAIN OR EVEN A NICE DAY, IT IS DISTRACTING AND NOT SAFE. *NLM