2002 VOLKSWAGEN JETTA Complaints

WHILE DRIVING AT ANY SPEED AND WITH NO WARNING CONSUMER CAN STRONGLY SMELL FUMES INSIDE THE VEHICLE . DEALER NOTIFIED. *AK

WHILE DRIVING DOWN A DIRT ROAD BETWEEN 45-55 MILES AN HOUR, MY DRIVERS SIDE PASSENGER AIRBAGS DEPLOYED. MANAGING TO PULL OVER TO THE SIDE OF THE ROAD, I GOT OUT OF THE CAR FULLY EXPECTING TO SEE A COW OR HORSE EMBEDDED INTO THE SIDE OF MY CAR. HOWEVER, THERE WAS NO DAMAGE - A PROFESSIONAL INVESTIGATIVE ENGINEER HAS VERIFIED THAT. VOLKSWAGEN IS TAKING NO RESPONSIBILITY DUE TO THE FACT THE SENSOR READS CRASH DATA STORED. FROM THE LOOKS OF THE NUMBER OF SIMILAR COMPLAINTS, I CAN SEE THIS IS NOT THE FIRST TIME A VW JETTA HAS HAD THIS HAPPEN. VW NEEDS TO OWN UP TO THIS DEFECT.*JB

WHILE TRAVELING 55-65 MPH AND WITHOUT ANY INDICATION V PASSENGER SIDE AIR BAG DEPLOYED.*AK

CONSUMER'S VEHICLE ALMOST REAR ENDED ANOTHER VEHICLE WHEN BRAKES TOOK ABOUT 4 SECONDS TO CATCH. *AK

IGNITION COIL FAILURE. THIS IS THE THIRD FAILURE OF THE ELECTRICAL SYSTEM ON THIS AUTO. ON THE PREVIOUS TWO FAILURES, VW WOULD NOT REPLACE ALL FOUR COILS, BUT ONLY THOSE COILS THAT WERE THE CAUSE OF THE PROBLEM. AS A RESULT WORK TIME HAS BEEN LOST, AND IT HAS BEEN A GREAT INCONVENIENCE TO TAKE TIME OFF OF WORK, HAVE THE CAR TOWED, AND TRAVEL TO THE REPAIR FACILITY. REQUEST VW BE REQUIRED TO INITIATE A RECALL TO FIX ALL PROBLEMS. *NLM

I WANT TO KNOW WHY NHTSA HAS DONE NOTHING ABOUT THE VW IGNITION COIL FAILURES. THIS IS A SERIOUS SAFETY ISSUE --THE CAR CAN DIE AT ANY MOMENT, AT ANY SPEED, UNDER ANY CONDITIONS-- BUT APPARENTLY THE AGENCY DOES NOT CARE. I AM AFRAID TO DRIVE MY CAR ANY DISTANCE GREATER THAN 20 MILES FOR FEAR OF BEING STRANDED FOR HOURS (I LIVE IN A RURAL AREA). VW HAS BEEN UNRESPONSIVE, ESSENTIALLY TELLING CONSUMERS THAT THEY MUST WAIT UNTIL A FAILURE OCCURS BEFORE A FIX WILL BE OFFERED. THIS PLACES MANY AT RISK NEEDLESSLY. I WOULD APPRECIATE A FOLLOW-UP AS TO WHY THERE IS NO ACTION BEING TAKEN. *JB

IGNITION COILS ON THE VW JETTA HAVE FAILED TWICE. THE COMPUTER MODULE ON THE CAR HAS ALSO BEEN REPROGRAMMED IN AN ATTEMPT TO CORRECT THE PROBLEM. WHEN THE IGNITION COILS FAIL, THE CAR IS UNSAFE AND NEARLY IMPOSSIBLE TO DRIVE. IGNITION COIL FAILURE AT HIGHWAY SPEEDS COULD BE INCREDIBLY DANGEROUS. PLEASE MAKE VW ADDRESS THIS PROBLEM IMMEDIATELY. *NLM

I HAD BOTH THE PASSENGER SIDE WINDOW AND THE DRIVER SIDE WINDOW FALL INTO THE DOOR FRAME WITHIN A MATTER OF MONTHS. BOTH TIMES THE WINDOWS WERE FIXED, HOWEVER, THEY WERE RELUCTANT TO FIX THE PROBLEM AS IF IT HAD BEEN MY FAULT. I HAVE A SMALL CHILD AND I DON'T THINK HE APPRECIATES ASPHYXIATION FROM SO MUCH WIND IN HIS FACE ON THE LONG DRIVES TO THE DEALER TO BE REPLACED. THIS IS JUST ONE OF THE PROBLEMS ON THIS CAR, THE CLUTCH GETS STUCK (REPAIRED TWICE), THE SUNROOF TRIM BROKE OFF AND NEEDED TO BE REPLACED, THE ENGINE MAKES A RATTLING NOISE WHEN SHIFTING (FIXED TWICE), STEREO SYSTEM SWALLOWED MY CD (TWICE BEFORE NEW SYSTEM INSTALLED), AND AIR CONDITIONING RELEASES AN AWFUL MOLDY SMELL WHEN TURNED ON WHICH DEALER REFUSES TO ATTEMPT TO FIX. BOUGHT CAR IN VALENCIA VOLKSWAGEN IN VALENCIA, CA. SOLUTION SIMPLE, TRADED IN MY 1YR OLD CAR FOR A BETTER CAR, ONE THAT WORKS! *JB

ON THE MORNING OF SUNDAY, MAY 4TH, 2003, I MADE A SHARP RIGHT HAND TURN AND INADVERTENTLY DROVE OVER THE CURB WITH MY PASSENGER SIDE FRONT WHEEL. I IMMEDIATELY HEARD A LOUD NOISE AND THE TWO DRIVER'S SIDE AIRBAGS WENT OFF. I SUFFERED ONLY BRUISES FROM THE IMPACT OF THE AIRBAGS. THIS INCIDENT WAS REPORTED TO MY INSURANCE COMPANY ON MONDAY, MAY 5TH. ON TUESDAY, MAY 6TH, I CALLED THE DEALER TO GET MY CAR IN FOR WORK. AS OF TODAY, FRIDAY, MAY 9TH, I STILL HAVE NOT HEARD BACK FROM THE DEALER, WHO NEEDED TO ORDER THE PARTS. WHEN I'M ABLE TO SCHEDULE THE APPOINTMENT TO TAKE MY CAR IN, MY INSURANCE COMPANY ASKED TO HAVE THEM CHECK TO SEE IF THERE WAS A JOLT TO THE FLOOR PAN OR SUSPENSION THAT MIGHT HAVE CAUSED THE AIRBAGS TO GO OFF. THERE IS NO VISUAL DAMAGE TO THE WHEEL, AND THE CAR IS DRIVABLE. (I'VE BEEN DRIVING IT TO AND FROM WORK THIS WEEK). I DON'T BELIEVE THE AIRBAGS SHOULD HAVE WENT OFF IN THIS PARTICULAR SITUATION. I'M NOW VERY AFRAID TO DRIVE IT WITH THE FEAR OF HITTING A SPEED BUMP OR A POT HOLE!!!! IF THERE HAD BEEN A LOT OF TRAFFIC AT THAT TIME OF THE MORNING, A VERY BAD ACCIDENT COULD HAVE RESULTED. *JB

IN THE LAST SIX MONTHS MY 2002 JETTA 1.8T HAS BEEN IN THE SHOP 3 TIMES FOR FAULTY COIL PACKS AND NOW I NEED ALL NEW FUEL INJECTORS. THIS IS A SERIOUS SAFETY ISSUE THAT SHOULD BE INVESTIGATED. I HAVE HAD 2 NEW SETS OF REDESIGNED COIL PACKS AND I STILL GET AN ENGINE LIGHT CAUSING THE CAR TO LOSE POWER AND RUN ROUGH, NOT SOMETHING YOU WANT HAPPENING TO YOU WHILE DRIVING 65 MILES A HOUR ON A BUSY HIGHWAY. I WISH VOLKSWAGEN WOULD ISSUE A RECALL BEFORE SOMEONE REALLY GETS HURT. *NLM