2011 VOLKSWAGEN JETTA Complaints

DURING SHORT DRIVE HOME, THE GLOW PLUG LIGHT STARTED FLASHING, THE CAR THEN WENT INTO LIMP MODE. WHEN I GOT HOME, 2 MILES LATER, THE CAR DIED AND WOULD NOT START. I HAULED THE CAR TO THE VW DEALER AND THEY SAID MY HPFP FAILED. VW IS GOING TO FIX IT UNDER WARRANTY, I PRODUCED THE LAST 4 FUEL FILL UPS SHOWING NO GAS HAD BEEN PUT IN THE CAR. THIS WAS A 2011 JETTA TDI, MANUFACTURE DATE UNKNOWN, BUT CAR WAS PURCHASED IN JANUARY. *TR

TL* THE CONTACT OWNS A 2011 VOLKSWAGEN JETTA TDI. THE CONTACT STARTED THE VEHICLE AND SHIFT GEARS FROM PARK INTO THE REVERSE POSITION AND IMMEDIATELY THE VEHICLE SURGED FORWARD. THERE WERE SEVERAL ATTEMPTS BEFORE THE VEHICLE RESPONDED IN REVERSE. THE IDENTICAL FAILURE OCCURRED ON A SEPARATE OCCASION. THE VEHICLE WAS TAKEN TO AN AUTHORIZED DEALER WHO WAS UNABLE TO DUPLICATE THE FAILURE. THE CONTACT WILL NOTIFY THE MANUFACTURER REGARDING THE DEFECT. THE APPROXIMATE FAILURE MILEAGE WAS 1,710.

WHILE ENTERING FREEWAY HAVE TO DEPRESS ACCELERATOR PEDDLE 1/4 TO 3/4 OF THE WAY DOWN BEFORE ACCELERATION BEGINS. FROM STOP AND MERGING INTO TRAFFIC HAVE TO DEPRESS ACCELERATOR 1/4 TO 3/4 OF THE WAY DOWN BEFORE ACCELERATION. ENTERING FREEWAY OR FAST STARTS, ACCELERATES THEN DIES OFF THEN GOES AGAIN. ON HILL STARTS IT SOMETIMES ROLLS BACK AS IF IT IS IN NEUTRAL. THESE ARE INTERMITTENT PROBLEMS AT VARYING DEGREES OF SEVERITY . *TR

AUTOMATIC DOOR LOCKS FAIL TO WORK. MANUAL ENTRY MUST BE GAINED TO VEHICLE AND DOORS OPENED ON ALL DOORS OTHER THAN DRIVERS BY PULLING ON INSIDE HANDLES. UNABLE TO ACCESS TRUNK WITHOUT GRABBING LONG HANLED STICK AND ACCESSING TRUNK EMERGENCY OPENING LATCH THROUGH BACK SEAT ARM REST TRUNK OPENING. WHILE INVESTIGATING FOR A POSSIBLE BLOW FUSE IT WAS NOTED THAT VW FAILS TO PROVIDE A FUSE MAP/DIAGRAM FOR THESE CARS IN THE OWNERS MANUAL AND ON THE BACK OF BOTH THE UNDERHOOD AND IN CAR FUSE PANELS. VW EXPLAINS THIS AWAY IN THE OWNERS MANUAL ON PAGE 324 AS A DECISION THEY MADE DUE TO THE " CONSTANT ONGOING DEVELOPMENT OF THE CAR" BEYOND THE ISSUE WITH THE LOCKS I BELIEVE THAT FAILING TO PROVIDE THE OWNER OF THE VEHICLE WITH THE FUSE MAPS COULD HAVE POETENTIAL RAMIFICATIONS AS AN OWNER MAY BE UNABLE TO SOLVE A SIMPLE TECHNICAL FAULT ON THEIR VEHICLE THUS HAZARDING THEMSELVES AND OTHERS. INSPECTION AND CHANGING OF FUSES IS OWNER LEVEL MAINTANENCE/TROUBLESHOOTING AND VOLKSWAGEN SHOULD BE MADE TO PROVIDE THAT INFORMATION TO OWNERS. IF YOU WEB SEARCH VW FUSE DIAGRAM OR MAP YOU WILL SEE HUNDREDS OF COMPLAINTS. THANKS FOR YOUR TIME. *TT

ON 9/9/2011 WHILE DRIVING ON CA 91 FWY, I STARTED NOTICING ABNORMAL DROP IN THE FUEL TANK, BY MONITORING MY DASHBOARD, AT THE TIME I HAD HALF TANK OF FUEL. I STOPPED THE CAR ON A SAFE LOCATION, AND DISCOVERED A FUEL LEAKAGE UNDERNEATH THE TRUNK. THE FUEL WAS COMPLETELY DRAINED, AND I HAD TO CALL FOR VOLKSWAGEN ROAD SIDE ASSISTANCE TO TOW THE VEHICLE TO THE NEAREST DEALER. THE VEHICLE WAS TOWED TO A VOLKSWAGEN DEALER IN GARDEN GROVE, CA. THE DEALER INVESTIGATED IT THE PROBLEM, AND ACKNOWLEDGED THAT THE PROBLEM WAS DUE TO PROBABLE ASSEMBLY LINE FAULT. THE DEALER ORDERED NEW PARTS, AND FIXED THE PROBLEM, UNFORTUNATELY, THE FUEL SMELL STILL EXIST, BUT I CAN'T SEE LEAKAGE. *KB

CRACK IN SUPPLY LINE TO #2 INJECTOR. FUEL SPRAY ALL OVER BACK OF ENGINE/ENGINE COMPARTMENT AND ONTO GROUND WHILE DRIVING, FUEL MIST/FILM ALL OVER BACK OF CAR. "ENGINE CONTROL FAILURE" WARNING LIGHT CAME ON. STOPPED TO INVESTIGATE, NOTICED DIESEL SMELL, BUT DIDN'T SEE ANYTHING ELSE (IT WAS DARK). RESTARTED, LIGHT NO LONGER ILLUMINATED. AFTER ABOUT 2 MILES, LIGHT CAME BACK ON ALONG WITH "CHECK ENGINE" WARNING LIGHT. I WAS CLOSE TO HOME, SO I CAME ON TO THE HOUSE. THERE I NOTICED A STRONGER DIESEL SMELL, THE FILM ON THE BACK OF THE CAR. GOT FLASHLIGHT AND NOTICED THE FUEL DRIPPING AND THE FUEL IN THE ENGINE COMPARTMENT. CALLED VW 24 HOUR ROADSIDE ASSISTANCE AND HAD THE CAR TOWED TO NEAREST DEALER ON THE NEXT MORNING, A SATURDAY. THEIR DIAGNOSIS (MONDAY) WAS CRACKED FUEL LINE. I ASKED WHICH CYLINDER/INJECTOR, SHE SAID #2. I ASKED THEM TO SAVE PARTS AND TO DOCUMENT AND INFORMED THEM THAT THERE WAS AN INVESTIGATION. THE REPAIR SHOULD BE COMPLETED BY END OF DAY ON TUESDAY. PART HAD TO BE OVER-NIGHTED FROM SOMEWHERE ELSE. *TR

TL* THE CONTACT OWNS A 2011 VOLKSWAGEN JETTA. THE CONTACT STATED THAT THE HIGH PRESSURE FUEL HOSE FRACTURED AND CAUSED THE VEHICLE TO STALL. THE VEHICLE WAS TAKEN TO THE DEALER WHERE THE HIGH PRESSURE FUEL HOSE WAS REPLACED. THE FAILURE MILEAGE WAS 21,015.

WE BOUGHT A NEW CAR ONE MONTH AGO. OUR TWO PRIORITIES WERE:SAFETY AND ENOUGH ROOM FOR OUR BABY. ONE DAY I TOOK THE CAR TO GO WITH MY BABY TO THE DOCTOR'S OFFICE. I CHECKED THE BASE OF THE CAR SEAT AND I NOTICED THAT IT WAS LOOSE. I AM NOT STRONG ENOUGH TO PULL THE STRAPS (WE WERE USING THE "LATCH ON" SYSTEM) AND I TRIED TO USE THE SAFETY BELT (OF THE MIDDLE REAR SEAT). IT WAS IMPOSSIBLE TO LOCK UP THIS BELT BECAUSE IT DOES NOT WORK LIKE THE OTHERS. YOU PULL OUT THE BELT AND WILL NEVER BE LOCKED UP. SOMETIMES YOU HAVE THE FEELING THAT IT IS LOCKED BUT, AFTER A DOUBLE CHECK, IT IS NOT . THIS COULD BE A VERY SERIOUS RISK IF YOU PLACE YOUR BABY'S CAR SEAT OR A PERSON IS SETTING THERE. BECAUSE, IN CASE OF A CAR ACCIDENT, THE BELT WILL NOT HOLD PROPERLY THE PERSON OR THE BABY'S CAR SEAT. IN BOTH CASES THE PERSON COULD BE EJECTED. *TR

VOLKSWAGEN JETTA SEDAN DSG TDI 2011. VEHICLE AS MADE HAS A TWO SECOND HOLD FOR KEEPING THE CAR FROM ROLLING BACKWARDS ON INCLINES. HOWEVER THE CAR OWNERS MANUAL REQUIRES A SLOW ACCELERATION WHICH ALLOWS THE CAR TO ROLL BACKWARDS RISKING HITTING THE CAR OR PEDESTRIAN BEHIND YOU ESPECIALLY IN DRIVEWAYS WITH INCLINES ENDANGERING SMALL CHILDREN BECAUSE OF VISIBILITY. THE ONLY WAY TO OVERCOME THIS SAFETY DEFECT IS TO USE THE EMERGENCY BRAKE TO HOLD VEHICLE UNTIL RPMS INCREASE ENOUGH TO ENGAGE THE TRANSMISSION. THE FRONT AND REAR WINDSHIELDS HAVE A BLUR, THE FRONT WINDSHIELD EXTENDS FROM THE BOTTOM TO APPROXIMATELY SIX INCHES UP THE GLASS AND THE REAR GLASS HAS DISTORTION THROUGHOUT. THIS CAUSES EYE STRAIN, WATERING, AND HEADACHE WHEN SUBJECTED TO FOR AN HOUR OR MORE OF TRAVEL AND IS ESPECIALLY BAD IN BRIGHT SUNLIGHT CAUSING AN UNSAFE DRIVING CONDITION. DEALER ADMITTED DISTORTION BUT REFUSED TO REPAIR ALONG WITH MANUFACTURER. THE CAR STALLS WHEN ATTEMPTING TO MOVE FORWARD FROM A STOP RESULTING IN AN EXTREMELY UNSAFE VEHICLE WHEN TRYING TO CROSS LANES OF TRAFFIC. THE CAR WILL NOT REACH ITS MAXIMUM RPM AS INDICATED IT SHOULD DO BY OWNERS MANUAL FOR PASSING OR MERGING INTO TRAFFIC RESULTING IN UNSAFE VEHICLE OPERATION IN MULTIPLE INSTANCES. THE DEALER ACTUALLY MADE THIS WORSE THEN WOULD NOT CORRECT. THE VEHICLE ALSO DOES NOT HAVE PARKING LIGHTS AS REQUIRED BY SOME STATE STATUES AND SHOULD HAVE NEVER BEEN CERTIFIED FOR SALE IN THE USA. *TR

ENGINE POWER LOSS, UNPREDICTABLE THROTTLE BEHAVIOR AND UNKNOWN ENGINE RPM RESPONSE TO ACCELERATOR PEDAL POSITION 8/30 NEW CAR DEALER FUELED FULL TANK OF DIESEL 6PM: STOPLIGHT INTERSECTION PULL AWAY ON GRN LIGHT:: ENGINE RPM DROPS TO IDLE IN MIDDLE OF INTERSECTION <RESPONSE: DEPRESS ACCELERATOR NO CHANGE IN RPM MOMENTARILY THEN INSTANT ACCELERATION @ MODERATE-TO-HIGH RPM> UNCONTROLLED SITUATION AS TRAFFIC BEHIND DIDN'T HAVE ANY WARNING OF SLOW IN MIDDLE OF INTERSECTION, NO BRAKE LIGHTS, FORCED TRAFFIC BRAKING TO AVOID OVERRUNNING MY STALLING CAR. 7:40PM: IN-TOWN DRIVING:: DROPOUT OF RPM LOSS OF POWER MOMENTARILY <2000RPM <NO RESPONSE> NO CONSEQUENCE 8/31 7:55AM: RH TURN FROM LEVEL ROADWAY TO MODERATELY STEEP INCLINED SIDE STREET:: ENGINE RPM DROPPED COMPLETELY TO IDLE AND SUSTAINED LOSS OF POWER < RESPONSE: MAINTAINED ACCELERATOR PEDAL POSITION DURING DROP THEN DEPRESSED EXPECTING RPM RECOVERY CONTINUING TO WOT WHEN NO CHANGE IN RPM {BRAKE TO HOLD CAR ON INCLINE} RELEASE PEDAL AND STARTOVER> NO CONSEQUENCE 7:56AM: LH TURN INTO PARK:: NO THROTTLE RESPONSE RPM DROP FROM LOW RPM TO IDLE < RESPONSE: MAINTAINED ACCELERATOR PEDAL POSITION WATCHING FOR RPM POWER RECOVERY OR PICKUP IN RPM TO NO EFFECT {BRAKE TO STOP CAR FROM HITTING STRUCTURE IN FRONT OF PARKING PLACE} STARTOVER> DANGEROUS CIRCUMSTANCE WITH OBSTACLE IN FRONT OF CAR PARKING SPOT WITH 2 FT. REMAINING TO PULL CAR OUT OF TRAVELED ROADWAY AND INTO THE PARKED POSITION. I DID NOT LIKE THE LOSS OF ENGINE CONTROL UNPREDICTABLE THROTTLE BEHAVIOR AND UNKNOWN ENGINE POWER RESPONSE TO DRIVER INPUT. FIRST INDICATION THAT THESE REPEATING ENGINE FAILS ARE NOT BENIGN. *TR