2013 VOLKSWAGEN JETTA Complaints

I BOUGHT THIS CAR NEW IN SEPT. 2013 FOR ITS FUEL MILEAGE, ALSO BECAUSE OF THE EFFICIENCY OF THE TDI. NOW AT 50,000 MIS., I HAVE A CHECK ENGINE LIGHT ON AND A CODE OF P047F, WHICH MEANS I HAVE A DIESEL PARTICULATE FILTER CLOGGED AND IT HAS TO BE REPLACED. THIS IS A $1000.00 PART. LUCKILY, MY CAR IS COVERED BY THE CARB WARRANTY OF CA. BUT THIS SHOULD NOT HAPPEN THIS FAST. I HAVE DONE ALL RECOMMENDED SERVICES AT THE PROPER INTERVALS WITH VW APPROVED FLUIDS AND FILTERS. BECAUSE MY CAR WAS PAST THE 3YR/36K WARRANTY, BUT HAS A 8YR/80K POWERTRAIN WARRANTY, I CALLED VW TO SEE IF THIS IS COVERED. THE FIRST CALL, THEY TOLD ME NO. I THEN STARTED CHECKING TDI FORUMS FOR THIS ISSUE AND FOUND THAT IT WAS A COMMON PROBLEM. I THEN CALLED BACK TO "PUSH THE ISSUE" WHICH WAS WHEN I FOUND OUT THAT I WAS COVERED UNDER THE CARB WARRANTY.HOW MANY PEOPLE CALL THE FIRST TIME AND GET THE SAME ANSWER AS I DID, THEN HAVE TO PAY $1000.00 PLUS LABOR TO FIX THIS? ALSO, WHAT GOOD IS THE TDI IF IT COSTS THIS MUCH TO MAINTAIN? *TR

UPON ENTERING MY DRIVEWAY, MY DRIVER SIDE AXLE TRAILING ARM COMPLETELY SNAPPED. CAR HAS A CLEAN TITLE, BOUGHT IT FROM A DEALER USED WITH 9K MILES ON IT. I JUST FOUND OUT ABOUT THE GLOBAL RECALL AND CONTACTED VW DIRECTLY, THE INCIDENT AND CAMPAIGN ARE SO NEW THEY DON'T HAVE EVERYTHING IN PLACE TO RESPOND. MY FEELING IS THERE IS A MANUFACTURER DEFECT IN THE METAL USED & I FIND IT ABSURD THAT ANYONE WOULD HAVE TO WAIT FOR A SIDE OR REAR COLLISION TO GET THIS PART INSPECTED/REPLACED. I THINK ANY CLIENT OF VW THAT HAS A CAR LISTED NEEDS TO BE TAKEN SERIOUSLY IN THIS CAMPAIGN - IF THE TRAILING ARM/AXLE WOULD HAVE SNAPPED WHILE I WAS AT SPEED IT COULD HAVE BEEN DEVASTATING NOT ONLY TO ME, MY FAMILY BUT ANYONE ON THE ROAD... I'M CONTINUING TO TALK TO VW BECAUSE MY CONCERN IS THE METAL....AND WHAT ARE THE REPLACEMENT PARTS MADE OF & WHEN WERE THEY MADE?? I DON'T INTEND ON PAYING ONE CENT FOR THIS REPAIR & WILL HOLD VW RESPONSIBLE 100% FOR THIS OR ANY FUTURE ISSUES RESULTING FROM THEIR DEFECTIVE PART/PROCESS....UPDATED 11/06/14 *BF UPDATED 7/27/2015*JS *TR

TL* THE CONTACT OWNS A 2013 VOLKSWAGEN JETTA. THE CONTACT STATED THAT WHILE STOPPED AT A STOP SIGN, THE VEHICLE STALLED WITHOUT WARNING. THE VEHICLE WAS ABLE TO RESTART. THE FAILURE RECURRED ON NUMEROUS OCCASIONS. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS UNAVAILABLE. ..UPDATED 12/11/14 *BF

TL* THE CONTACT OWNS A 2013 VOLKSWAGEN JETTA. THE CONTACT STATED WHILE DRIVING APPROXIMATELY 15 MPH, THE VEHICLE STALLED WITHOUT WARNING. THE VEHICLE WAS TAKEN TO A DEALER. THE TECHNICIAN WAS UNABLE TO DIAGNOSE THE FAILURE. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 16,000.

TL* THE CONTACT OWNS A 2013 VOLKSWAGEN JETTA. THE CONTACT STATED WHILE DRIVING 15 MPH, THE VEHICLE STALLED WITHOUT WARNING. THE VEHICLE WAS TAKEN TO A DEALER. THE TECHNICIAN DIAGNOSED THAT THE INTERNAL FUEL FILTER NEEDED TO BE REPLACED. THE VEHICLE WAS REPAIRED BUT THE FAILURE RECURRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 11,500.

VEHICLE JUST EXITED FREEWAY ONTO EXIT RAMP. WHILE BRAKING FROM HIGHWAY SPEED, AT APPROXIMATELY 10-15 MPH, THERE WAS A LOUD NOISE AND THE ENGINE STALLED. WHEELS WERE LOCKED, AS IF IT WAS STUCK IN GEAR. VEHICLE SKID SLIGHTLY INTO INTERSECTION ON WET PAVEMENT. VEHICLE WAS STILL IN DRIVE WHEN CAR STALLED. VEHICLE WAS SHIFTED INTO PARK AND RESTARTED. NO WARNING LIGHTS CAME ON AFTER OR BEFORE TO INDICATE ENGINE PROBLEMS. VEHICLE WAS TAKEN TO VW DEALERSHIP FOR INSPECTION. *TR

TL* THE CONTACT OWNS A 2013 VOLKSWAGEN JETTA HYBRID PREMIUM. THE CONTACT STATED THAT THE ELECTRONIC CONTROL WARNING LIGHT ILLUMINATED AS THE VEHICLE ACCELERATED INDEPENDENTLY. THE CONTACT WAS AT A COMPLETE STOP WHEN THE VEHICLE THEN INDEPENDENTLY ACCELERATED TO 5 MPH BUT THE CONTACT WAS UNABLE TO ACCELERATE ANY HIGHER THAN 5 MPH. THE CONTACT SHUT THE VEHICLE OFF AND ONCE RESTARTED, THE VEHICLE RESUMED NORMAL OPERATION. THE FAILURE RECURRED TWICE. THE VEHICLE WAS TAKEN TO A DEALER. HOWEVER, THE FAILURE WAS UNABLE TO BE DUPLICATED OR REPAIRED. THE MANUFACTURER WAS ALSO MADE AWARE OF THE ISSUE BUT PROVIDED NO ASSISTANCE. THE APPROXIMATE FAILURE MILEAGE WAS 32,000.

SEVERAL LIGHTS DISPLAYED ON THE DASH PRECEDED BY A RATTLING NOISE IN THE ENGINE. THE CAR LOST POWER, STALLED AND WAS ABLE TO START ENOUGH TO DRIVE TO THE SHOULDER, AT WHICH POINT IT DIED COMPLETELY. WAS TOWED TO THE DEALERSHIP AND THE HPFP HAD FAILED AND WAS CONTAMINATED WITH METAL SHAVINGS. TOTAL REBUILD OF THE HPPFP. THE HPFP FAILED AGAIN AT 31,8883, THIS TIME WITH NO WARNING EXCEPT A CHECK ENGINE LIGHT FOLLOWED BY A COMPLETE LOSS OF POWER. THE CAR WAS TRAVELING AT 75 MPH IN THE FAST LANE OF I-80. WAS AGAIN TOWED TO DEALERSHIP AND REPAIRED. THEY SAID A BOLT FAILED AND THE SYSTEM WAS AGAIN REBUILT. *TR

SUNROOF SHATTERED WHILE DRIVING IN THE COUNTRY, NO OTHER CARS NEARBY, NOTHING OVERHEAD, NO APPARENT REASON, IT JUST BLEW UP THROWING GLASS EVERYWHERE. LUCKILY MY 5 AND 6 YEAR OLD WERE NOT IN THE BACKSEAT :) *TR

TRANSMISSION STARTED LAGGING IN MY MANUAL 2013 VW JETTA S WHEN ACCELERATING AFTER SWITCHING INTO SECOND GEAR FROM FIRST GEAR. AFTER A COUPLE OF DAYS THE ENGINE SEIZED UP AND ALL OF THE LIGHTS CAME ON. LUCKILY, WAS JUST ON MY WAY TO THE DEALERSHIP FOR REPAIR AND WAS RIGHT AROUND THE CORNER. FIRST REPAIR WAS 11/2/2013. THIS HAPPENED AGAIN 5 DAYS LATER ON 11/7/2013. GOT IT FIXED, STARTED DRIVING HOME AND THE PROBLEM KICKED IN AGAIN. HAD TO BRING IT IN ON 11/8/2013 FOR THE SAME REPAIR IN LESS THAN 12 HOURS (3RD TIME IN LESS THAN A WEEK). THE IGNITION COIL WAS MISFIRING AND THE SPARK PLUGS KEPT NEEDING TO BE REPLACED. ALL WAS WELL IN GOOD UNTIL AUGUST 26, 2014 WHEN THE SAME PROBLEM HAPPENED. A WEEK LATER, THE PROBLEM CAME BACK BUT NOW IT'S MORE ON AND OFF. WILL BE TAKING IT IN AGAIN FOR THE SAME ISSUE FOR THE 5TH TIME NOW. *TR