2010 VOLKSWAGEN JETTA Complaints

WHILE IN DRIVE ON THE HIGHWAY AT 70 MPH, DSG TRANSMISSION SLIPPED INTO NEUTRAL, WHERE IT BECAME LOCKED. ESP ICON ON DASH ILLUMINATED. I HAD TO COAST TO THE SIDE OF THE ROAD IN HEAVY TRAFFIC. AFTER COMING TO A STOP I PUT THE VEHICLE INTO PARK. I WAS THEN UNABLE TO REMOVE THE VEHICLE FROM PARK BECAUSE THE SHIFTER BECAME LOCKED. I TURNED THE VEHICLE OFF, AND RESTARTED IT, AND THAT SEEMED TO FIX IT; AS I WAS THEN ABLE TO SHIFT INTO DRIVE. DURING THIS, I HAD MY 10 MONTH OLD AND 4 YR OLD IN THE CAR WITH ME...A SCARY AND UNSAFE SITUATION WITH HEAVY AND FAST MOVING TRAFFIC, WHILE LEFT STUCK REVVING IN NEUTRAL WITH NO POWER AVAILABLE TO MOVE ME OUT OF HARMS WAY. JUST GLAD I WAS ABLE TO MANEUVER MY VEHICLE OVER TO SAFETY. SIMILAR SITUATION HAPPENED AFTER REFUELING THAT SAME DAY. STARTED CAR, SHIFTED TO DRIVE, ESP ICON CAME ON, TRANSMISSION WAS STUCK AND REVVING IN NEUTRAL, EVEN THOUGH I WAS IN DRIVE. SHIFTED INTO PARK, WHERE IT AGAIN BECAME LOCKED AND UNABLE TO SHIFT. TURNED VEHICLE OFF AND BACK ON, AND WAS OK. *TR

TL* THE CONTACT OWNS A 2010 VOLKSWAGEN JETTA TDI. THE CONTACTED STATED THAT WHILE DRIVING 5 MPH, THE VEHICLE STALLED WITHOUT WARNING. THE CONTACT WAS ABLE TO RESTART VEHICLE. THE VEHICLE WAS TOWED TO THE DEALER WHERE IT WAS CONFIRMED THAT THE HIGH PRESSURE FUEL PUMP HAD FAILED. THE MANUFACTURER WAS NOTIFIED. THE VEHICLE WAS BEING REPAIRED. THE APPROXIMATE FAILURE MILEAGE WAS 67,000.

TL* THE CONTACT OWNS A 2010 VOLKSWAGEN JETTA. THE CONTACT STATED THAT WHILE SHIFTING FROM DRIVE TO PARK, THE VEHICLE ACCELERATED INDEPENDENTLY. THE CONTACT STATED THAT THE DOOR LOCKS ON THE REAR PASSENGER DOOR FAILED. THE VEHICLE WAS NOT INSPECTED AT DEALER OR REPAIR SHOP. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE, HOWEVER NO ASSISTANCE WAS PROVIDED. THE FAILURE MILEAGE WAS 35,000. THE CURRENT MILEAGE WAS 44,000.

ENGINE STALLED AND SHUT OFF WHILE I WAS AT A 4-WAY STOP SIGN. CAR WAS TOWED TO VW SPECIALIST CENTER AND WAS DETERMINED THAT TDI FUEL PUMP AND INJECTOR SYSTEM HAD FAILED. VW SPECIALIST DETERMINED THAT THIS IS A COMMON EVENT WITH TDI FUEL SYSTEMS. FRESH DIESEL FUEL WAS FUELED IN MY VW AND DROVE FOR 6 MILES TO WHEN ENGINE STALLED OCCURRED. VW SPECIALIST INVESTIGATED AND DETERMINED THERE WAS NO CROSS CONTAMINATION OF DIESEL FUEL, WITH WATER OR GASOLINE. DIESEL FUEL WAS 100% DIESEL IN FUEL SYSTEM. *TR

2010 VW JETTA TDI'S CHECK ENGINE AND GLOW PLUG LIGHTS WENT ON. VEHICLE ERROR CODE READ P0087. VEHICLE ENTERED "LIMP MODE" AND TURBO STOPPED FUNCTIONING. TOWED VEHICLE TO VW DEALERSHIP FOR DIAGNOSIS SUSPECTING IMMINENT HPFP FAILURE AT MY COST. PAID THE DEALERSHIP $100 TO DIAGNOSE THE VEHICLE. DEALER DETERMINED IT WAS A SECONDARY FUEL PUMP ISSUE, REPAIRED THE PUMP, AND CLEARED THE CODE, WHICH COST ME APPROXIMATELY $760. WITHIN 2 HOURS OF PICKING UP MY VEHICLE, THE CHECK ENGINE AND GLOW PLUG LIGHTS WENT BACK ON, VEHICLE ENTERED "LIMP MODE" AND THEN COMPLETED STALLED. THE VEHICLE WOULD NOT RE-START. VEHICLE WAS TOWED BACK TO VW DEALERSHIP, THIS TIME AT THEIR COST. DEALER PROVIDED ME WITH A RENTAL CAR, AT THEIR COST. ONE DAY LATER, DEALER DIAGNOSED ISSUE AS A CATASTROPHIC HIGH PRESSURE FUEL PUMP FAILURE (HPFP). DUE TO THE DISINTEGRATION OF THE HPFP, SHARDS OF METAL ENTERED THE ENGINE AND FUEL SYSTEM. THE DEALER INFORMED ME THAT A LARGE PORTION OF THE VEHICLE'S FUEL SYSTEM WOULD NEED TO BE REPLACED AS A RESULT OF THIS HPFP FAILURE. WHILE THE VEHICLE IS NOT UNDER WARRANTY ANY LONGER, VW CHOSE TO COVER THE REPAIR (PERHAPS IT IS DUE TO FACT THAT I BROUGHT THE VEHICLE IN AND MADE THEM AWARE OF MY SUSPICIONS, YET THEY CHOSE TO SLOUGH OFF MY DIAGNOSIS). FROM THE NUMBER OF COMPLAINTS THAT I HAVE READ ABOUT THIS SAME ISSUE OCCURRING TO COUNTLESS OTHERS, VW IS CLEARLY AWARE OF THE ISSUE, AND SHOULD MOST CERTAINLY RECALL THIS VEHICLE FOR THIS ISSUE. *TR

ON FOUR SEPARATE OCCASIONS WE HAVE HIT POT HOLES IN THE ROAD AT MODERATE SPEED RESULTING IN AN ALUMINUM, WHEEL INCURRING SUBSTANTIAL BENDING AND GOING OUT OF ROUND. WHEN THIS HAPPENS THE WHEEL GOES OUT OF BALANCE AND THE CAR LOOSES STABILITY ON THE HIGHWAY. BOTH MY WIFE AND I HAVE EACH BEEN DRIVING FOR MORE THAT 40 YEARS AND WE HAVE NEVER EXPERIENCED THIS DEGREE OF FRAGILITY IN THE WHEELS OF ANY OF OUR PRIOR VEHICLES. THE WHEEL DESIGN IS OF SOFT ALUMINUM AND THE STRUCTURE IS CANTELEVERED OVER THE BRAKE DISC GIVING IT VERY LITTLE CENTRAL SUPPORT TO RESIST BENDING WHEN CONFRONTED WITH ORDINARY ROAD DEFORMITIES. WE HAVE KEPT THE LAST TWO WHEELS THAT WERE DAMAGED IN THIS MANNER AND WE WOULD BE HAPPY TO MAKE THEM AVAILABLE FOR INSPECTION. THE FIRST TWO WERE KEPT BY THE DEALER AT THE TIME OF REPLACEMENT. *TR

2010 VOLKSWAGEN JETTA. CONSUMER WRITES IN REGARDS TO VEHICLE HORN GOING OUT. *SMD

WE BOUGHT OUR 2010 VOLKSWAGEN JETTA AT JEREMY FRANKLIN IN KANSAS CITY AS OF DECEMBER 2012 WITH APPROXIMATELY 33000 MILES. IN FEBRUARY OF 2013 WHILE DRIVING ON THE HIGHWAY AT 65 MPH THE CAR SUDDENLY SHUTS DOWN WITH NO WARNING. WE TOWED THE CAR TO A LOT AND THE CAR SAT FOR A FEW DAYS AND THEN STARTED AGAIN. WE THEN DROVE THE CAR WITHOUT INCIDENT FOR ANOTHER WEEK, THEN WHILE ON THE HIGHWAY THE CAR SUDDENLY SHUTS DOWN AGAIN. THE CAR AGAIN SAT FOR A COUPLE OF DAYS AND THEN STARTED AGAIN. WE TOOK OUR CAR BACK TO THE DEALERSHIP AND WAS TOLD THEY COULDNT FIND THE SOURCE OF THE ISSUES AND WE WERE INSTRUCTED TO TAKE THE CAR HOME. WE DID AND FOUND OURSELVES AGAIN STRANDED AT A GROCERY STORE PARKING LOT THIS TIME. WE FINALLY TOWED THE CAR BACK TO THE DEALERSHIP WHERE WE PURCHASED THE CAR AND THEY HELD THE CAR FOR TWO AND HALF WEEKS AND AGAIN COULD NOT FIND THE SOURCE OF THE ISSUE. NO ISSUES WERE SHOWING UP ON THEIR COMPUTERIZED DIAGNOSTIC SYSTEM. THE DEALERSHIP FINALLY TOWED THE CAR TO VOLKSWAGEN, WHERE THEY FOUND THE FUEL PUMP AND CRANK WERE BAD ON THE CAR. *TR

BOTH PASSENGER AND DRIVER'S SIDE REAR SEAT BELT PLASTIC COVER CRACKED COMPLETELY THROUGH. *TR

MY WIFE WAS DRIVING HER 2010 VW JETTA S/W TDI DSG HOME FROM WORK AND SHE NOTICED THAT IT SEEMED TO BE RUNNING A LITTLE ROUGHER THEN USUAL (IN DECEMBER WHEN WE HAD THE 40K SERVICE DONE WE WERE TOLD THAT IT NEEDED A FUEL FILTER AND THAT WOULD SOLVE THE PROBLEM...IT DID FOR ABOUT A WEEK OR SO). WHEN SHE SLOWED DOWN FOR TRAFFIC THE RPM'S WOULD FLUCTUATE BETWEEN 500 RPMS AND 1400 RPMS AND NEARLY STALLING AT TIMES. FINALLY WHEN SHE GOT OFF THE EXIT RAMP NEAR HOME, THE JETTA STALLED AND A CHECK ENGINE LIGHT CAME ON. ONCE SHE WAS HOME I FOUND THAT IT WAS READING CODE P0263. THE JETTA WENT TO DEALER ON 3/13 AND WE GOT IT BACK ON 3/22. UNFORTUNATELY IT STALLED OUT ON MY WIFE ON 3/23 AFTER A SHORT TRIP ACROSS TOWN WHILE DROPPING MY SON OFF AT HIS FRIENDS HOUSE. SHE PRECEDED TO COME HOME AFTER DROPPING HIM OFF AS THE STALLING ISSUE OCCURRED WHILE MAKING A TURN AND SHE WAS NEARLY BROADSIDED BY A SUV! HAD THE VEHICLES COLLIDED, IT WOULD HAVE BEEN A DIRECT IMPACT TO MY WIFE AND SON'S SEATS! THE NEXT MORNING I TOOK THE JETTA OUT FOR A DRIVE TO SEE IF I COULD DUPLICATE THE PROBLEM AND BOY DID I EVER. THANKFULLY THE DEALER IS CLOSE BY AND I WAS ABLE TO GET THE CAR THERE BUT NOT WITHOUT ISSUES. IT STALLED OUT ON ME 4 TIMES IN THE 1.5 MILE TRIP. I TOO WAS NEARLY HIT BY AN ON COMING CAR WHILE MAKING A TURN. NOT TO MENTION IT STALLED WHILE TRYING TO MERGE ONTO THE HIGHWAY GETTING TO THE DEALERSHIP. DURING THE FIRST VISIT FOR THE STALLING PROBLEM, VW HAD THE DEALER DRAIN MY FULL TANK OF DIESEL AS THEY THOUGHT I USED BAD FUEL AND THIS WAS NOT THE CASE. NEXT THEY REPROGRAMMED THE FUEL INJECTORS AND THAT DID NOT SOLVE THE PROBLEM. SO VW HAD THE DEALER REPLACE A FUEL REGULATOR VALVE AND THAT DID NOT WORK AS WELL. AFTER TWO MORE TIMES OF REPROGRAMMING THE FUEL INJECTORS THE LIGHT APPARENTLY WENT OUT A SO VW OF AMERICA AND THE DEALER FELT IT WAS FIXED AND SAFE FOR US TO DRIVE. I THINK NOT! *TR