2013 VOLKSWAGEN JETTA Complaints

DRIVING HOME ON I-4 THE EVENING OF SEP 10, 2014 AND HEARD A LOUD POP/GUNSHOT SOUND FROM THE SUNROOF, THEN STARTED HEARING GLASS DEBRIS BLOWING OFF THE CAR. IT WAS QUITE A SHOCK TO BOTH MYSELF AND GIRLFRIEND IN THE MOMENT. LUCKILY, I HAD THE SUNROOF INTERIOR COVER CLOSED SO IT DID NOT FALL INTO THE CAR WHILE WE WERE DRIVING. I DID NOT STOP AS I WASN'T SURE IF IT WAS SAFE, BUT AFTER ARRIVING HOME ABOUT 8-10 MINS LATER I INSPECTED THE CAR NOTICING THAT THE GLASS WAS NOT SHATTERED IN, BUT PUSHED OUTWARD LIKE THE IMPACT CAME FROM THE INSIDE. THERE WAS A HUGE HOLE IN THE CENTER WITH CHARDS OF GLASS INSIDE AND THE ENTIRE SUNROOF HAS CRACKS THROUGHOUT. NOT SURE WHETHER TO FILE A CLAIM OR GO TO THE DEALERSHIP FOR FURTHER INSPECTION. I WAS DRIVING ABOUT 65MPH ON THE INTERSTATE, SO THERE WASN'T A POSSIBILITY FOR VANDALISM. THE TEMPERATURE WAS IN THE LOW 80'S. *TR

AUGUST 30, 2014 THIS 2013 VW JETTA 2.5SE HAS HAD AN INTERMITTENT PROBLEM WITH TURNING THE CAR OFF AND REMOVING THE KEY FROM THE IGNITION SINCE ABOUT 10,000 MILES. TODAY IT WENT FROM AN INFREQUENT PROBLEM THAT WAS HARD TO DUPLICATE TO A FULL-BLOWN PROBLEM. IT WILL NO LONGER WORK AT ALL AND IS NOW NON-FUNCTIONAL. IT IS NOT THE STEERING WHEEL LOCKING MECHANISM THAT CAUSES THIS. PRIOR TO TODAY, THE KEY WOULD RANDOMLY NOT TURN TO SHUT OFF THE CAR OR TURN TO START. A SLIGHT PUSH IN AND JIGGLE OF THE KEY WOULD SOLVE THE ISSUE. I ONLY HAVE A HOUSE KEY AND A SMALL VW KEY FOB, NOTHING HEAVY HANGING ON IT THAT WOULD HAVE CAUSED ANY DAMAGE OR WEAR TO THE CYLINDER. TODAY, THE CAR WOULD NOT SHUT OFF AT ALL. TWISTING, PULLING, PUSHING, AND ANY JIGGLING WOULD NOT TURN THE IGNITION INTO THE OFF POSITION FOR ENGINE SHUT OFF AND KEY REMOVAL. FORTUNATELY, MY VEHICLE IS A MANUAL SHIFT AND I WAS ABLE TO SHUT THE ENGINE OFF BY DUMPING THE CLUTCH. THE ELECTRICAL SYSTEM WAS STILL ON DUE TO THE KEY BEING IN THE ON-POSITION. I HAD TO REMOVE THE BATTERY CABLE FROM THE TERMINAL TO SHUT THE ELECTRICAL SYSTEM OFF AND NOT DRAIN THE BATTERY. MULTIPLE TRIES BY VARIOUS PEOPLE WILL NOT RESOLVE THE ISSUE. THE DEALERSHIPS ARE ALL CLOSED NOW, UNTIL AFTER LABOR DAY, AND WE CANNOT GET THE CAR SERVICED UNTIL AFTER THAT. I WILL BE MAKING AN APPOINTMENT FOR A WARRANTY REPAIR BUT BEING IGNITION CYLINDER ISSUE, I FELT IT SHOULD BE REPORTED. *TR

WAS DRIVING WHEN THE CAR SUDDENLY SHUT OFF BUT RADIO AND DASH LIGHTS WERE STILL ON ALMOST CAUSED A CRASH FINALLY GOT CAR STOPPED AND STARTED BACK UP FINE SERIOUS PROBLEM NEEDS FIXED.... *TR

SO MY VEHICLE IS A 2013.5 VW JETTA GLI (NHTSA DOES NOT HAVE OPTIONS TO LIST THE VARIANT OF THE CAR). SO THE CAR STALLED ON ME THE FIRST TIME IN JULY WHEN I WAS GETTING OF THE EXIT ....JUST LOST COMPLETE ENGINE POWER ...AND BASICALLY THE CAR SHUT OFF ON ME. THE STEERING GOT REALLY STIFF AND THE BRAKES BECAME HARD AND IT WAS AN EXTREMELY HORRIFIC SITUATION. THE BATTERY INDICATOR CAME ON ...AND THEN AFTER CRANKING THE CAR BACK UP IT RAN FINE. TOOK IT TO THE DEALER THE DAY AFTER (BECAUSE THEY NEEDED AN APPOINTMENT) ...THEY SAID NOTHING WAS WRONG WITH CAR AND THEY REPLACED THE CRANK SHAFT SENSOR AS AN "EDUCATED GUESS". ANYWAYS AFTER ABOUT A WEEK ....THE CAR SHUT OFF ON ME TWICE WITHIN A 5 MINUTE DIFFERENCE. EACH TIME THE BATTERY LIGHT CAME ON AND THAT WAS IT. AND THE LAST TIME THE EPC LIGHT CAME ON AS WELL. DEALER CANNOT FIND ANY PROBLEMS WITH MY CAR SINCE THEY CANNOT REPLICATE AN INTERMITTENT ISSUE. SO THIS IS A MAJOR SAFETY HAZARD ...AND NOT A GOOD FEELING TO LOSE CONTROL OF YOUR CAR IN THE MIDDLE OF THE ROAD.I HAVE LOST COMPLETE FAITH IN VW AND MY CAR. *TR

TL* THE CONTACT OWNS A 2013 VOLKSWAGEN JETTA. WHILE DRIVING 85 MPH, THE ELECTRICAL BOARD BECAME INOPERABLE AND THE BRAKES SEIZED. ALL OF THE INDICATORS ON THE INSTRUMENT PANEL ILLUMINATED. THE ENGINE STALLED AND THE VEHICLE WAS TOWED. THE DEALER STATED THAT THE SAFETY PIN THAT WAS CONNECTED TO THE ELECTRICAL BOARD WAS NOT FULLY ENGAGED. THE VEHICLE WAS NOT REPAIRED AND THE MANUFACTURER WAS NOTIFIED. THE VIN WAS UNAVAILABLE. THE APPROXIMATE FAILURE MILEAGE WAS 3,000.

THE BLUE TOOTH SYSTEM IN ALL OF THE 2013 AND 2014 JETTA WAGONS IN DEFECTIVE. VOLKSWAGEN KNOWS THE SYSTEM IS DEFECTIVE, THE DEALERS KNOW IT IS DEFECTIVE, BUT THEY CONTINUE TO MARKET AND SELL CARS WITH NO PROPOSED FIX TO THE SYSTEM. I HAVE BEEN TOLD THAT ALL OF THE 2013 AND 2014 JETTA WAGONS HAVE THIS PROBLEM BUT I ONLY STATE THAT MINE HAS HAD BLUE TOOTH PROBLEMS FROM DAY ONE, CALLS DROPPED, UNINTELLIGIBLE CALLS, DID NOT DIAL, ETC. I BELIEVE BOTH VOLKSWAGEN AND THE DEALERS HAVE CONSPIRED TO CONTINUE TO MARKET THE CARS AND JUST TELL THE PUBLIC THAT THEY ARE WORKING ON A FIX WHEN IN FACT THEY ARE NOT. AT LEAST THAT IS WHAT I HAVE BEEN TOLD. THIS IS A VERY SERIOUS SAFETY ISSUE IN ANY STATE WHERE CELL PHONES ARE PROHIBITED FROM BEING USED, LIKE UTAH. I BELIEVE THAT ALL OF THE JETTA WAGONS SHOULD BE RECALLED, ALL SALES OF NEW WAGONS STOPPED, AND THAT BOTH THE DEALERS AND VOLKSWAGEN SHOULD BE FINED FOR KNOWINGLY MARKETING AND SELLING A DEFECTIVE CAR. *TR

TL* THE CONTACT OWNS A 2013 VOLKSWAGEN JETTA. THE CONTACT STATED THAT WHILE DRIVING 25 MPH, THE BATTERY WARNING LIGHT ILLUMINATED AND THE STEERING WHEEL SEIZED. IN ADDITION, THE VEHICLE STALLED. THE CONTACT WAS ABLE TO RESTART THE VEHICLE AND THE FAILURE RECURRED FOUR TIMES. THE VEHICLE WAS TAKEN TO THE DEALER, WHO REPLACED THE CONTROL RELAY DEVICE. THE FAILURE RECURRED TWO WEEKS AFTER THE REPAIRS WERE PERFORMED. THE VEHICLE WAS TAKEN BACK TO THE DEALER, WHO WAS UNABLE TO DUPLICATE THE FAILURE. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 55,000. THE VIN WAS NOT AVAILABLE.

TL * THE CONTACT OWNS A 2013 VOLKSWAGEN JETTA. THE CONTACT STATED WHILE DRIVING 40 MPH, THE VEHICLE STALLED AS THE CHECK ENGINE LIGHT ILLUMINATED. THE FAILURE RECURRED MULTIPLE TIMES. THE VEHICLE WAS TAKEN TO A DEALER. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE FAILURE AND CURRENT MILEAGE WAS 25,600. UPDATED 10/03/14*LJ

CAR WAS DRIVING ON THE INTERSTATE WHEN PROBLEMS BEGAN. WHEN THE GAS PEDAL WAS PUSHED, THE CAR'S TACH JUST REVVED UP WITH NO ACCELERATION. THE CAR BEGAN TO SLOW DOWN AND WE HAD TO PULL OFF THE INTERSTATE. UPON EXITING, THE CAR SEEMED TO BE STUCK IN GEAR BUT WOULD NOT ACCELERATE. WE TRIED SWITCHING TO SPORT MODE AND MANUAL MODE BUT NEITHER MADE A DIFFERENCE. NO WARNING LIGHTS CAME ON. CAR STRUGGLED TO MAINTAIN 15MPH UPON EXITING FREEWAY AND WAS LIMPED INTO A PARKING LOT. THIS COULD HAVE CAUSED A VERY SERIOUS CRASH AS VEHICLE WOULD NOT ACCELERATE OR CHANGE GEARS. *TR

I WENT THROUGH SOME WATER (NOT MUCH) ANDTHEN WHEN I CAME TO A STOP LIGHT I STOPPED THE CAR. AFTER LESS THAN A MINUTE OF BEING STOPPED THE CAR STALLED AND THE BATTERY LIGHT CAME ON. THE BATTERY IS NEW AND I JUST PURCHASED THIS CAR IN DECEMBER 2013 AND IT IS A YEAR MODEL 2013. I HAVE NEVER HAD ANY ISSUES UNTIL NOW. I WENT TO TURN A CORNER AND THE LIGHT CAME BACK ON, CAR STALLED, AND STEERING BECAME VERY TIGHT. I AM NOT SURE WHAT THIS ISSUE IS, BUT THE CAR IS ONLY ABOUT A YEAR OLD (IF EVEN THAT). VERY FRUSTRATING. *TR