2011 VOLKSWAGEN JETTA Complaints

VEHICLE WILL ACCELERATE AND DECELERATE UPON ACCELERATION AT A STOP SIGN, OR MOST OFTEN WHEN TRAVELING AT 25-45 MPH. SUSPECT LINK TO RECENT INVESTIGATION INTO FUEL LINE LEAKAGE. SERVICE MANAGER AT DEALERSHIP HAS STATED HE FEELS AS THOUGH HE HAS "BEEN HIT FROM BEHIND" AT AND MPH UP TO FREEWAY SPEEDS IN HIS 2011 JETTA TDI.

2011 VOLKSWAGEN JETTA SPORTSWAGON TDI. CAR STALLED IN TRAFFIC AND WOULD NOT RESTART. EXTREMELY DANGEROUS SITUATION AS THERE WERE CARS FOLLOWING BEHIND AS CAR STOPPED WITHOUT WARNING. ALSO, DURING THE STALL CAR LOST POWER STEERING AND WAS DIFFICULT TO MANEUVER TO SITE OF STREET. CAR WOULD NOT RE-START AND HAD TO HAVE IT TOWED. CAR WAS NEARLY NEW (JUST OVER 2 MONTHS AND HAD LESS THAN 3,000 MILES). *TR

I'D LIKE TO ADD MY VEHICLE TO THIS INVESTIGATION #: PE11023 - AFTER READING ABOUT THIS STORY TODAY - I CHECK THE ENGINE BAY AND FOUND POOLING LIQUID ABOVE THE #1/2 INJECTORS ON MY '11 JETTA SPORTWAGEN TDI WITH ONLY 850 MILES. HTTP://FILES.ETIVITI.COM/MISC/11JSWTDI/IMG_2010_SM.JPG HTTP://FILES.ETIVITI.COM/MISC/11JSWTDI/IMG_2016_SM.JPG. *TR

SMOKE FROM UNDER THE HOOD WHILE DRIVING - DROVE DIRECTLY TO DEALER. RESULT WAS INJECTOR LEAK. *TR

TL* THE CONTACT OWNS A 2011 VOLKSWAGEN JETTA. THE CONTACT STATED THERE ARE TIMES WHEN THE ACCELERATOR PEDAL WAS ENGAGED, BUT THE VEHICLE DOES NOT ACCELERATE IMMEDIATELY. THE FAILURE OCCURRED INTERMITTENTLY. THE CONTACT TOOK THE VEHICLE TO THE DEALER THREE TIMES AND WAS TOLD THE FAILURE COULD NOT BE DUPLICATED. THE FAILURE MILEAGE WAS 10 AND THE CURRENT MILEAGE WAS 10,276. UPDATED 10/18/11*LJ UPDATED 3/27/12

IN RUSH-HOUR TRAFFIC IN BOSTON THE DRIVER'S FOOT WAS ON THE ACCELERATOR WHEN THE CAR STOPPED MOVING IN THE MIDDLE OF THE HIGHWAY. LUCKILY, THE AMBULANCE AND POLICE ARRIVED PROMPTLY AND WERE ABLE TO GET THE CAR OFF THE ROAD. THEN IT WAS TOWED TO THE NEAREST VW DEALERSHIP. THE CARS DIAGNOSIS WAS A FUEL PUMP COLLAPSE. THIS WAS HARD TO BELIEVE SEEING AS WE HAVE ONLY OWNED THIS BRAND-NEW CAR FOR ONE MONTH.

TL* THE CONTACT OWNS A 2011 VOLKSWAGEN JETTA. THE CONTACT WAS DRIVING 10 MPH WHEN THE POWER STEERING MALFUNCTIONED AND THE BRAKES FAILED. THE CONTACT WAS UNABLE TO STEER THE VEHICLE AND HAD TO USE THE EMERGENCY BRAKE TO STOP. THE BATTERY WARNING LIGHT ILLUMINATED AND THE VEHICLE WAS TOWED TO THE DEALER FOR DIAGNOSTIC TESTING. THE DIAGNOSTIC TEST DID NOT LOCATE A FAILURE AND THE CONTACT DROVE THE VEHICLE FOR TWENTY FIVE MILES BEFORE BEING ABLE TO DUPLICATE THE FAILURE. THE VEHICLE WAS NOT REPAIRED. THE FAILURE MILEAGE WAS 5,800.

TL* THE CONTACT RENTED A 2011 VOLKSWAGEN JETTA. THE CONTACT STATED THAT THE GEAR SHIFTER INDEPENDENTLY SHIFTED FROM PARK INTO REVERSE WHILE DRIVING. THE VEHICLE THEN BEGAN TO REVERSE UNCONTROLLABLY AND CRASHED INTO A SMALL PATIO BUT THE VEHICLE DID NOT STOP. THE CONTACT THEN JUMPED FROM THE DRIVER SIDE WINDOW AND SUSTAINED INJURY. A RELATIVE THEN JUMPED INTO THE VEHICLE WHILE STILL IN MOTION TO MAINTAIN CONTROL OF THE VEHICLE. THE RELATIVE WAS ABLE TO STOP THE VEHICLE WHILE ON A RESIDENTIAL PATIO. THE CONTACT WAS HOSPITALIZED AND A POLICE REPORT WAS FILED. THE CONTACT DID NOT NOTIFY THE DEALER. THE MANUFACTURER WAS AWAITING A RESPONSE FROM THE CONTACT REGARDING THE CRASH. THE VEHICLE WAS NOT REPAIRED. THE FAILURE AND CURRENT MILEAGE WAS 4,000.

THE SECOND CYLINDER OF THE FUEL INJECTED DIESEL ENGINE BEGAN TO LEAK THE DIESEL FUEL INJECTED. THE UNDERCARRIAGE OF THE CAR AND THE RIGHT SIDED PANELS WERE COVERED WITH DIESEL FUEL. THE ENGINE LOST POWER AND AT SLOWER SPEEDS FUEL BEGAN TO POOL UNDER THE CAR.

TL* THE CONTACT OWNS A 2011 VOLKSWAGEN JETTA. WHILE THE VEHICLE WAS PARKED THE CONTACT WAS REMOVING AN ITEM FROM THE TRUNK WHEN SHE WAS BURNED ON THE CALF OF HER LEFT LEG BY THE MUFFLER. THE CONTACT STATED THE MUFFLER WAS EXTENDED OUTWARD TOO FAR CAUSING HER TO COME IN CONTACT WITH IT. THE CONTACT HAD TO GO TO THE DOCTOR FOR THE BURN. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE VEHICLE WAS NOT REPAIRED. THE APPROXIMATE FAILURE MILEAGE WAS 1,000.