2002 VOLKSWAGEN JETTA Complaints

I PURCHASED A 2002 VW JETTA 1.8T DURING THE SUMMER, 2002. I HAVE RECENTLY BEEN MADE AWARE OF A SAFETY-RELATED DEFECT WITH THE IGNITION COILS THAT VW IS FAILING TO DO A RECALL TO REPAIR. WHILE MY UNDERSTANDING IS THAT VW CLAIMS THAT THIS IS NOT A SAFETY ISSUE, I AM AWARE OF PUBLICIZED AUTO OCCURRENCES THAT POINT TO A SERIOUS SAFETY ISSUE IF THIS IS NOT REPAIRED. A RECALL IS ESSENTIAL IN ORDER TO REPAIR THIS AND CORRECT THIS PROBLEM ASAP.

I PURCHASED A 2002 VW JETTA 1.8T DURING THE SUMMER, 2002. I HAVE RECENTLY BEEN MADE AWARE OF A SAFETY-RELATED DEFECT WITH THE IGNITION COILS THAT VW IS FAILING TO DO A RECALL TO REPAIR. WHILE MY UNDERSTANDING IS THAT VW CLAIMS THAT THIS IS NOT A SAFETY ISSUE, I AM AWARE OF PUBLICIZED AUTO OCCURRENCES THAT POINT TO A SERIOUS SAFETY ISSUE IF THIS IS NOT REPAIRED. A RECALL IS ESSENTIAL IN ORDER TO REPAIR THIS AND CORRECT THIS PROBLEM ASAP.

THIS IS A COMPLAINT ABOUT MY 2002 VOLKSWAGON JETTA 1.8T THAT HAS BEEN TOWED TWICE TO REPAIR FAULTY ENGINE COILS. VOLKSWAGON REFUSED TO REPLACE ALL FOR COILS AND SAYS THE ONLY WAY THEY WILL REPLACE THEM IS IF THEY FAIL.

TWO OF MY IGNITION COILS FAILED AND I HAD TO HAVE THE CAR TOWED TO THE DEALERSHIP TO HAVE THEM REPLACED. APPARENTLY THIS IS A COMMON PROBLEM WITH THE 2002 JETTA 1.8T. I WOULD HAVE LIKED TO HAVE ALL THE DEFECTIVE COILS REPLACED BUT I HAVE READ NUMEROUS COMPLAINS THAT VOLKSWAGEN WILL NOT REPLACE THESE BECAUSE NOT ENOUGH PARTS HAVE BEEN PRODUCED. I SHOULD NOT HAVE TO HAVE A CAR THAT IS ONLY ONE YEAR OLD TOWED TO THE DEALERSHIP. I DON'T UNDERSTAND WHY VOLKSWAGEN WOULDN'T DO A VOLUNTARY RECALL ON THESE AS THE PROBLEM SEEMS TO BE WIDESPREAD. I AM HAPPY WITH THE SERVICE I RECEIVED (COLONICAL VOLKSWAGEN, WESTOBOROUGH MA) BUT DISAPPOINTED IN THE MANUFACTUER FOR NOT STEPPING UP TO THE PLATE AND NOTIFYING OWNERS BEFORE THEIR CAR LEAVES THEM STRANDED ON THE SIDE OF THE ROAD.

CLUTCH. IT WAS BECOMING INCREASINGLY DIFICULT TO SHIFT INTO 1ST AND REVERSE SO I TOOK MY CAR TO A DEALERSHIP WHO SAID THEY COULD NOT FIND A PROBLEM. A FEW DAYS LATER IT WAS NEARLY IMPOSSIBLE TO SHIFT INTO 1ST AND I TOOK IT BACK TO THE DEALERSHIP, THEY THEN TOLD ME THEY THOUGHT IT WAS A PROBLEM WITH 1ST GEAR. AFTER TAKING THE TRANMISSION APART AND FIXING 1ST GEAR THEY TEST DROVE IT THEY SAID THE PROBLEM WAS AGAIN NOT FIXED AND THAT MY TRANSMISSION WAS NOW IN ESSENCE EATING ITSELF UP. I THEN HAD MY ENTIRE TRANSMISSION REPLACED BECAUSE EACH TOOTH IN THE GEARS AND RODS WERE BENT OR DAMAGED IN SOME WAY. IN THE END, THEY SAID MY TRANSMISSION MUST HAVE BEEN DEFECTIVE. TO MY KNOWLEDGE THERE HAVE BEEN NO CHANGES IN THE TRANSMISSIONS AND MY REPLACMENT IS THE SAME AS ALL THE OTHER JETTAS.

I HAD MY FIRST IGNITION COIL PACK FAIL A FEW DAYS AGO. THE DEALER WAS GREAT AND VERY PREPARED TO HANDLE THIS PROBLEM THE BEST THEY COULD, HOWEVER VW CANNOT MAKE THE PARTS FAST ENOUGH TO SATISFY THE DEMAND AND I WILL HAVE A LOANER CAR FOR AT LEAST 3 WEEKS. I KNOW THAT VW WILL ONLY REPLACE THE COIL THAT FAILED SO I GUESS I CAN LOOK FORWARD TO THIS HAPPENING SEVERAL TIMES IN THE FUTURE. GREAT. I AM DISAPPOINTED AND MAD THAT VW KNOWS ABOUT THE PROBLEM AND IS UNWILLING TO REPLACE ALL 4 LEAVING ME TO BREAK DOWN AGAIN.

I OWN A VW JETTA 1.8T. IT HAS JUST OVER 14,000 MILES ON IT. WHEN I WAS DRIVING ON THE FREEWAY TO WORK, THE CAR STARTED SHUDDERING VIOLENTLY AND THEN THE MALFUNCTION INDICATOR LAMP CAME ON. I WAS AMOST RUN DOWN BY A TRUCK BEHIND ME, AS THE CAR BEGAN TO LOSE POWER QUICKLY. VW REFUSED TO REVEAL ANY INFORMATION AND THE DEALER TOOK THREE DAYS TO ATTEND TO THE CAR AND REFUSED TO PROVIDE A LOANER CAR. THIS WOULD HAVE BEEN OK IN OTHER CIRCUMSTANCES, EXCEPT THAT THE PROBLEM WAS DUE TO A FAULTY IGNITION COIL AND I FELT EXTREMELY CHEATED TO FIND OUT THAT VW AND THEIR DEALERS WERE AWARE OF THESE PROBLEMS IN 1.8T MODELS ALL ALONG, BUT HAVE REFUSED TO RECALL THESE CARS OR PROVIDE ANY ASSISTANCE TO THEIR CONSUMERS. VW WILL NOT REPLACE ALL THE IGNITION COILS, JUST THE ONES THAT FAILED. NOW I AM VERY WORRIED THAT I WILL BE RUN OVER THE NEXT TIME ANOTHER IGNITION COIL HAPPENS TO FAIL WHILE I AM DRIVING DOWN THE HIGHWAY. SHOULDNT VW BE MADE RESPONSIBLE FOR THEIR FAULTS AND MORE IMPORTANTLY FOR TRYING TO DECIEVE THEIR CUSTOMERS?

IGNITION COIL PACK FAILED, RESULTING IN GREATLY REDUCED POWER. WOULD HAVE BEEN DANGEROUS HAD I BEEN IN TRAFFIC. I UNDERSTAND THAT FREQUENTLY THEY FAIL IN MULTIPLES ON THIS PARTICULAR ENGINE, DISABLING THE CAR COMPLETELY. *JB

IGNITION COIL FAILURE ON 2002 VW JETTA. CAR MUST BE TOWED IF IT IS ANY DISTANCE FROM DEALERSHIP. HAS NO POWER WHEN FAILURE OCCURS...SAFETY ISSUE ON A HIGHWAY, WITH A SUDDEN LOSS OF POWER. SAFETY ISSUE FOR A WOMAN WAITING ALONE ON THE ROAD SIDE FOR A TOW. CAN NOT DRIVE A CAR WITH 9000 MILES WITH ANY CONFIDENCE THAT IT WILL NOT PUT ME IN DANGER THAT I WILL NOT BE ABLE TO CONTROL. TS

THE GASKET RIPPED IN HALF WHILE DRIVING DO TO A PIECE OF DEBREE IN THE ROAD. TS