2010 VOLKSWAGEN JETTA Complaints
View complaints related to 2010 VOLKSWAGEN JETTA. The complaints found here are submitted by actual consumers with first hand experience. There are more than 860 complaints submitted for the 2010 VOLKSWAGEN JETTA. You can submit your own complaint to the NHTSA or call the Hotline, Monday-Friday 8am to 8pm at (888) 327-4236, TTY: (800) 424-9153.
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2010 VOLKSWAGEN JETTA- ASHBY, MA
MY WIFE WAS TRYING TO MERGE ONTO A BUSY HIGHWAY AND THE MOTOR DIED. SHE WAS ABLE TO COAST TO THE BREAKDOWN LANE. I FEEL THIS COULD HAVE BEEN A DEADLY HAD IT HAPPENED IN FRONT OF A LOADED GASOLINE TANKER TRUCK OR SOMEPLACE WHERE THERE WAS NO BREAKDOWN LANE OR IN THE HIGH SPEED LANE. THIS SHOULD BE A SAFETY RECALL THAT VW SHOULD TAKE SERIOUSLY. *TR
Source: NHTSA WEB SITE -
2010 VOLKSWAGEN JETTA- ROCHESTER, NY
2010 VW JETTA TDI COMMON RAIL ENGINE STALLED WHILE CRUISING AT HIGHWAY SPEED SOUTHBOUND ON I-390 BETWEEN GENESEO AND ROCHESTER, NY. WHEN TWO ATTEMPTS TO RESTART CAR AS NORMAL FAILED, IT WAS TOWED TO DEALER AND REPAIRED BY REPLACING FUEL INJECTORS IN CYLINDERS 2 & 3 ACCORDING TO INJECTOR FAULT CODE THAT WAS GENERATED. VEHICLE WAS RETURNED TO ME, THEN EXHIBITED SAME SYSTEMS AGAIN. TOWED BACK TO DEALER WHEREUPON DISCUSSION WITH VW TECH LINE HAD DEALER REPLACE TURBO INTERCOOLER, POSSIBLY DUE TO EXTREME CONDENSATION AND ICE BUILD UP IN THE INTERCOOLER REFERENCED BY VW TSB # 21 12 01/2025464 FROZEN AIR CHARGE COOLER. AFTER INTERCOOLER REPLACEMENT, DEALER NOTIFIED ME THAT THE CAR IS STILL EXHIBITING THE SAME SYMPTOMS. DISCUSSIONS WITH VW TECH LINE RESULTED IN NOTIFICATION TO ME THAT THE ENGINE WIRING HARNESS SEEMS TO BE THE PROBLEM AND ADVISES REPLACEMENT OF THAT FOR $988 INCLUDING PARTS AND LABOR. HYDROLOCK AND CATASTROPHIC ENGINE DAMAGE DUE TO EXCESSIVE CONDENSATION FROM EMISSIONS SYSTEM DESIGN SEEMS TO BE THE MORE LOGICAL EXPLANATION, ESPECIALLY WITH THE 112 AND 234 PAGES RESPECTIVELY OF POSTS OF PEOPLE WITH THE SAME COMPLAINTS ON THESE WELL KNOWN FORUMS: HTTP://FORUMS.VWVORTEX.COM/SHOWTHREAD.PHP?5574701-TDI-INTERCOOLER-ISSUE-DESIGN-FLAW&P=75723976&VIEWFULL=1#POST75723976 HTTP://FORUMS.TDICLUB.COM/SHOWTHREAD.PHP?T=302863. *TR
Source: NHTSA WEB SITE -
2010 VOLKSWAGEN JETTA- MAPLEWOOD, NJ
ESP ERROR. CAR WOULD NOT START. CONDENSATION IN CHARGE AIR INTAKE SYSTEM CAUSED FAILURE IN ESP SYSTEM AND AIR INTAKE. *TR
Source: NHTSA WEB SITE -
2010 VOLKSWAGEN JETTA- BAINBRIDGE ISLAND, WA
WHEN AN ENGINE STALL OCCURS, THIS CAR REQUIRES A FULL RESET BEFORE A RESTART CAN BE PERFORMED. THIS IS VERY DANGEROUS WHEN SAID RESET HAPPENS WHILE THE CAR IS MOVING. MEANING ' A FULL RESET MEANS THE IGNITION KEY MUST FIRST BE FULLY TURNED OFF. WHEN THE CAR IS IN MOTION AND THE KEY IS FULLY TURNED OFF, AT THAT TIME THE LOCKING GEAR IN THE IGNITION SWITCH ENGAGES AND LOCKS THE STEERING WHEEL... WHILE THE CAR IS IN MOTION!!! THIS IS A COMMON OCCURRENCE IN THE MANUAL SHIFT TRANSMISSION MODELS. *TR
Source: NHTSA WEB SITE -
2010 VOLKSWAGEN JETTA- SAVANNAH, GA
VW JETTA TDI PURCHASED IN DECEMBER 2009 IN SAVANNAH, GA. THE REAR PASSENGER DOOR HAS HAD INTERMITTENT PROBLEMS WITH THE WINDOW BUMPING OFF THE TOP WHEN WE ATTEMPT TO CLOSE IT. IT THEN RETRACTS TO FULLY OPEN. THE MAIN PROBLEM CURRENTLY IS THE DOOR LOCK ON THE SAME DOOR. IT WILL NOT LOCK UNDER ANY TYPE OF ATTEMPT. I HAVE TRIED THE FOB, THE INTERIOR DOOR LOCK ON THE DRIVER DOOR, AND THE LOCK ON THE DOOR ITSELF. I TOOK IT TO THE DEALER WHO DETERMINED THAT I NEED A NEW LOCK ASSEMBLY AT THE COST OF $600. THEY LATER OFFERED A REDUCED PRICE OF $491. FORTUNATELY, I PURCHASED A WARRANTY WHEN I BOUGHT THE CAR AND I ONLY WILL BE CHARGED THE $100 DEDUCTIBLE. THANK GOODNESS. THE CAR HAS 60,000 MILES ON IT AND IT SEEMS A SHAME THAT THE CAR IS NOT SAFE AT THAT MINIMAL AMOUNT OF MILES. *TR
Source: NHTSA WEB SITE -
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2010 VOLKSWAGEN JETTA- SUMMERLAND, CA
WHILE DRIVING AT 25 MPH NEAR MY HOME GLOW PLUG WARNING LIGHT CAME ON. STOPPED CAR. THEN RESTARTED AND GLOW PLUG LIGHT STAYED ON. SHORTLY THEREAFTER CHECK ENGINE LIGHT CAME ON. I DROVE THE SHORT DISTANCE HOME AND NOTICED SEVERE LOSS OF POWER. DID NOT DRIVE THE VEHICLE AGAIN AND AT FIRST OPPORTUNITY HAD VEHICLE TOWED TO LOCAL DEALERSHIP. ACCORDING TO DEALER VEHICLE SUFFERED A CATASTROPHIC FAILURE OF FUEL SYSTEM AND NEEDS TO BE COMPLETELY REPLACED; THIS INCLUDES BUT NOT LIMITED TO FUEL RAIL, HIGH PRESSURE FUEL PUMP, ALL PIPES AND HOSES, SUBSIDIARY FUEL PUMPS, AND HIGH PRESSURE CLEANING OF FUEL TANK. VOLKSWAGEN HAS ACCEPTED RESPONSIBILITY UNDER LIMITED POWERTRAIN WARRANTY. *TR
Source: NHTSA WEB SITE -
2010 VOLKSWAGEN JETTA- ROSEMEAD, CA
I WAS TRAVELING UP A MOUNTAIN ROAD WHEN MY CAR DECIDED TO TURN OFF. I HAD TO COAST ACROSS INCOMING TRAFFIC TO THE TURNOUT. I WAITED HERE UNTIL I WAS ABLE TO GET MY CAR STARTED AND WAS ABLE TO DRIVE HOME. I MADE AN APPOINTMENT FOR THE FOLLOWING DAY TO HAVE IT CHECKED OUT. I WAS TOLD IT WAS THE ENGINE SPEED SENSOR. THE EPC AND ENGINE LIGHT WERE GOING ON INTERMITTENTLY. THERE WAS NO REASON THAT MY CAR SHOULD HAVE THESE PROBLEMS NOT COVERED BY WARRANTY WHEN IT IS ONLY ABOUT 2 YEARS OLD WITH LESS THAN 60,000 MILES ON IT. *TR
Source: NHTSA WEB SITE -
2010 VOLKSWAGEN JETTA- SUMMERVILLE, OR
VEHICLE SEAT BELTS FAIL TO RELEASE THEY ARE FULLY RETRACTED AND WILL NOT RELEASE TO ALLOW SOMEONE TO WEAR THEM. AFTER SOME RESEARCH ONLINE I FOUND THIS IS A FAIRLY COMMON OCCURRENCE, APPEARS TO BE DEFECTIVE ENGINEERING AS THEY WILL RETRACT PAST THE NORMAL STOP POINT AND ARE THEN UNABLE TO RELEASE. WE TOOK THE VEHICLE TO THE DEALER AND THEY WANTED $1,000 TO FIX TWO SEAT BELTS IN THE REAR SEAT, CENTER REAR SEAT AND PASSENGER SIDE REAR. AFTER SOME FURTHER RESEARCH ON TRYING TO FIX THEM MYSELF I FIND THEY HAVE AN EXPLOSIVE CHARGE WITHIN THE RETRACTOR AND ONE UNLUCKY INDIVIDUAL LOST PART OF HIS THUMB WHEN IT EXPLODED IN HIS HAND. THERE IS NO WARNING ABOUT THIS EXPLOSIVE DEVICE. IN SUMMARY THEY MANUFACTURE A DEFECTIVE SEAT BELT MECHANISM WITH AN EXPLOSIVE DEVISE WITHIN IT AND THEY WANT AN ARM AND A LEG TO FIX IT AND YOU RISK LOOSING A FINGER IF YOU TRY TO FIX IT SO PEOPLE ARE DRIVING AROUND WITHOUT OPERATIVE SEAT BELTS. *TR
Source: NHTSA WEB SITE -
2010 VOLKSWAGEN JETTA- SAN DIEGO, CA
THE VEHICLE WAS VALET PARKED. THE VALET ATTENDANT REPORTED THAT THE VEHICLE SHUT DOWN AS SHE WAS DRIVING IT UP THE RAMP OUT OF THE PARKING GARAGE. SHE ALSO REPORTED A KNOCKING SOUND AND THAT THE "CHECK ENGINE" LIGHT WAS ON. UPON ENTERING THE VEHICLE, I WAS UNABLE TO START IT. I HAD THE VEHICLE TOWED TO THE VW DEALERSHIP. THEY TOLD ME THAT THE HIGH PRESSURE FUEL PUMP HAD FAILED AND THAT THEY HAD SEEN OTHER CARS COMING IN WITH THIS SAME PROBLEM. SERVICE DEPARTMENT PAPERWORK STATES: "DEFECTIVE HIGH PRESSURE PUMP-METAL IN SYSTEM" AND "FOUND FAULT P0191." VEHICLE SPEED AT TIME OF INCIDENT IS ESTIMATED BASED ON VALET ATTENDANT'S DESCRIPTION. *TR
Source: NHTSA WEB SITE -
2010 VOLKSWAGEN JETTA- UPPER DARBY, PA
ON FRIDAY JAN. 11, 2013, THE VEHICLE (2010 VW JETTA TDI) IN QUESTION WAS TRAVELING ON AN EXPRESSWAY AT A SPEED OF APPROXIMATELY 50 MPH WHEN SUDDENLY THE GLOW PLUG LIGHT AND CHECK ENGINE WARNINGS TURNED ON THE VEHICLE DISPLAY AND SHORTLY AFTERWARDS THE ENGINE STALLED. THE VEHICLE STALLED IN THE MIDDLE OF THE ROAD BUT NO ACCIDENT OCCURRED BECAUSE THERE WAS NO OTHER TRAFFIC AT THE TIME OF FAILURE. ATTEMPTS TO START THE ENGINE FAILED.VEHICLE HAD TO BE PUSHED TO THE SIDE OF THE ROAD. VEHICLE WAS TOWED TO SERVICE LOCATION TO BE DIAGNOSED AND RESULTS WERE INDICATIVE THAT THE FUEL PUMP FAILED CATASTROPHICALLY RENDERING THE VEHICLE INOPERABLE. EXCESSIVE METAL SHARDS WERE EVIDENT ON THE FUEL FILTER. VEHICLE HAS NOT YET BEEN REPAIRED PENDING A RESPONSE FROM THE MANUFACTURER. SAME VEHICLE STALLED IN TRAFFIC AFTER BOUGHT NEW AT APPROXIMATELY 8000 MILES ON THE ODOMETER IN 2010 BUT ENGINE WAS ABLE TO BE RESTARTED. VOLKSWAGEN DEALERSHIP SERVICE DEPARTMENT PERFORMED DIAGNOSTIC FOR THE 1ST STALLING INCIDENT AND SAID THERE WAS NOTHING WRONG. NO SERVICE WAS PERFORMED TO CHECK FUEL SYSTEM AT THAT TIME. *TR
Source: NHTSA WEB SITE