2011 VOLKSWAGEN JETTA Complaints

AT 500 MILES EXACTLY, I HEARD A SINGLE CLICK WHILE DRIVING. A QUICK SCAN OF THE INSTRUMENTS SHOWED THAT THE ODOMETER READ 500 MILES AND WAS NOT INCREASING, OF COURSE THE TRIP ODOMETER AND FUEL CONSUMPTION DISPLAYS ALSO FAILED WITHOUT ANY INPUT FROM THE ODOMETER. DEALER DIAGNOSED PROBLEM AND SAID THE INSTRUMENT CLUSTER NEEDED TO BE REPLACED HOWEVER THERE WERE NONE IN STOCK AND VOLKSWAGEN OF AMERICA DOES NOT HAVE ANY REPLACEMENTS. EITHER. THE VEHICLE RUNS PERFECTLY SO FAR BUT READING THROUGH OTHER COMPLAINTS AT NHTSA I'M CONCERNED ABOUT TAKING A PLANNED 1200 MILE TRIP NOT KNOWING WHETHER A CATASTROPHIC ELECTRICAL FAILURE MIGHT LEAVE ME STRANDED. THE DEALER SAID VOLKSWAGEN HAS NO IDEA WHEN THE UNITS WILL BE AVAILABLE. IT COULD BE MONTHS AND IT'S NOT CLEAR IF THE REPLACEMENT WILL SOLVE THE PROBLEM OR HOW LONG IT WILL LAST.

2011 VOLKSWAGEN TDI WAGON DOES NOT START WITH ANY ORIGINAL KEYS BASED ON THE MESSAGE THE 'IMMOBILIZER ACTIVATED'. I AM AFRAID THIS SYSTEM COULD SHUT DOWN MY CAR IN BAD SITUATION FOR NO REASON. I THINK THIS SHOULD BE INVESTIGATED. I THINK BASED ON MY RESEARCH MANY OTHER OWNERS COMPLAINING ABOUT THIS ISSUE. PLEASE INVESTIGATE THIS. *TT

FUEL LEAK ON VW JETTA TDI DEALER CHANGED LINE AND INJECTOR ON #2 CYLINDER. *TT

2011 VW JETTA SPORTWAGEN TDI SURGING AT TIMES AND SPUTTERING. ONLY 1000 MILES AND HAVE HAD FOR 2 WEEKS. THE CONTROLLABILITY AT THAT SURGING MOMENT SEEMS OFF AND IF IT'S DOING THAT WHILE I NEED TO AVOID SOMETHING OR SOMEONE IT COULD BE DANGEROUS. ALSO SURGING OR BUCKING WHILE YOU STOP. RECIPE FOR A REAR END COLLISION. THIS IS A 6SPD AUTOMATIC AND IT FEELS LIKE A WEIRD DOWNSHIFT AS YOU COME TO A STOP. FINALLY WINDOW NOW DECIDES TO GO DOWN ON IT'S OWN THIS COULD BE AN ISSUE AT THE WRONG TIME IN A RAIN OR SNOW STORM. *TR

WHILE ON AN OUT OF STATE ROAD TRIP. WE STOPPED AT A FUEL STATION AND SMELLED A REALLY STRONG DIESEL SMELL. THINKING THERE WAS JUST DIESEL SPILL AT THE FUEL STATION WE CONTINUED ON OUR WAY ON THE INTERSTATE. APPROX. 30 MILES LATER DOWN THE INTERSTATE OUR GLOW PLUG LIGHT STARTED TO BLINK, WHICH INDICATED A PROBLEM WITH THE ENGINE. WE WENT TO THE NEAREST EXIT AND STOPPED THE CAR. WHEN WE GOT OUT THE DIESEL SMELL WAS EVEN STRONGER. SMOKE WAS COMING FROM THE HOOD AND DIESEL WAS HEAVILY DRIPPING FROM THE WHOLE UNDERSIDE OF THE VEHICLE. THE VEHICLE WAS TOWED TO A DEALERSHIP IN OREGON. THE DEALERSHIP TOLD ME IT WAS A #2 FUEL INJECTOR LEAK AND THAT VOLKSWAGEN WANTS THEM (THE DEALERSHIP IN OREGON) REMOVE THE ENTIRE ENGINE AND SEND IT TO GERMANY FOR EXAMINATION ON A TEST STAND. THREE WEEKS AFTER THE CAR WAS TOWED TO THE OREGON DEALERSHIP THEY CALLED ME AND INFORMED ME I COULD COME GET IT. I DROVE BACK TO OREGON TO GET THE CAR AND IT STILL SMELLED EXTREMELY STRONG OF DIESEL AND THE EXTERIOR WAS STILL COVERED IN THE DIESEL THAT LEAKED FROM THE ENGINE. I ASKED THE SERVICE DEPARTMENT TO CHANGE THE FIBER ENGINE COVER. THEY TOLD ME THERE WAS NO REASON TO DO THAT AND WOULD HAVE TO GET THAT APPROVED. I DROVE THE CAR BACK HOME TO CALIFORNIA AND THEN CALLED VOLKSWAGEN OF AMERICA TO GET MY CAR FIXED RIGHT. THEY HAD ME BRING IT TO THE DEALERSHIP I BOUGHT IT FROM IN ROSEVILLE, CA. ROSEVILLE VOLKSWAGEN SERVICE WORKER IDENTIFIED THE CAR HAVE A STRONG DIESEL SMELL JUST WALKING NEAR THE CAR. THEY WROTE ON THE SERVICE TICKET THAT THEY FOUND THE FIBER ENGINE COVER "SOAKED WITH DIESEL FUEL. ROSEVILLE VOLKSWAGEN HAD THE CAR FOR NINE MORE DAYS TO CLEAN AND DETAIL THE INSIDE AND OUTSIDE OF THE CAR.

MY VW JETTA TDI SPORTWAGEN WAS OPERATING NORMALLY ON THE MORNING OF THE INCIDENT, BUT WHEN I WENT TO THE GARAGE TO START IT THAT AFTERNOON, THE DISPLAY READ "IMMOBILIZER ACTIVE" AND "SAFE". THE CAR WOULD START FOR ABOUT 1 SECOND THEN DIE. EVIDENTLY, THE BUILT IN ANTI-THEFT SYSTEM HAD DECIDED THAT MY KEYS (I TRIED BOTH SETS OF KEYS, PLUS THE VALET KEY) DID NOT BELONG TO THE VEHICLE. IT HAD TO BE TOWED TO THE DEALERSHIP, WHERE THEY PERFORMED A REBOOT OF THE COMPUTER TO CLEAR THE PROBLEM. THEY CITED A POSSIBLE CAUSE AS BEING THE RECENT ELECTRICAL STORMS IN OUR AREA. I PERSONALLY THINK THEY SHOULD BE ASHAMED TO OFFER SUCH A LAME EXCUSE BECAUSE SURELY THEY HAVE ELECTRICAL STORMS IN VWS HOME COUNTRY OF GERMANY, TOO. I HOPE THIS IS THE LAST TIME THIS PROBLEM OCCURS, BUT I HAVE READ OTHER SUCH INCIDENTS WITH THE SAME YEAR AND MODEL. *TR

TRAVELING 30 MPH. BATTERY LIGHT LUMINATED AND ENGINE STALLED. PULLED OVER AND RESTARTED ENGINE AND IT STARTED FINE BATTERY LIGHT TURNED OFF. TOOK IT TO THE DEALER AND THEY REPLACED A RELAY. ONE WEEK LATER DRIVING ON THE FREEWAY AT 75MPH ENGINE STALLED AGAIN IN HEAVY TRAFFIC. STARTED RIGHT BACK. DROVE ANOTHER 10 MILES AND IT SHUT OFF AGAIN. STARTED UP AND DROVE IT RIGHT TO THE DEALER. THIS IS VERY DANGEROUS. THE CHECK ENGINE LIGHT IS ON NOW. THE 2011 JETTA WAS ISSUED A RECALL, AND THAT REPAIR WAS DONE A MONTH AGO. *KB

THE TURANZA EL400 02 TIRES CAME STANDARD ON MY NEW 2011 VOLKSWAGEN JETTA. THE TIRES HAVE A VIBRATION AT 40-40 MPH. DEALER SAYS IT IS THE TIRES. THE VIBRATION GETS BETTER WITH DRIVING, BUT NEVER COMPLETELY GOES AWAY. VIBRATION IS AT ITS WORST AFTER THE CAR HAS BEEN SITTING FOR SEVERAL HOURS TOOK THE CAR TOTHE DEALER ON 2 SEPARATE SERVICE CALLS, THEY RE BALANCED AND ROTATED THE TIRES FOR ME. THIS WAS NO HELP TOOK THE CAR TO FIRESTONE TO NO AVAIL, THE MANAGER SAYS THAT THERE'S NO WAY THERE CAN BE A VIBRATION FROM THE TIRE AT THAT SPEED. I ASSURE YOU THERE IS. I AM VERY DISAPPOINTED WITH FIRESTONE DISCONCERN WITH MY SAFETY. *TR

TL* THE CONTACT OWNS A 2011 VOLKSWAGEN JETTA. THE CONTACT STATED WHILE DRIVING 30 MPH THE BATTERY LAMP ILLUMINATED AND THE VEHICLE STALLED. THE VEHICLE WAS TAKEN TO THE DEALER WHO WAS UNABLE TO DUPLICATE THE FAILURE. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE AND OFFERED TO FILE A REPORT. THE VEHICLE WAS NOT REPAIRED. THE FAILURE AND CURRENT MILEAGE WAS 558.

DASHBOARD LIGHTS FOUND IN THE SPEEDOMETER AND TACHOMETER WILL TURN ON AND OFF RANDOMLY WHEN THE HEAD LIGHTS ARE TURNED OFF. THIS MAKES READING THE DASHBOARD DIFFICULT. DEALER NOTICED THE PROBLEM RIGHT AWAY AND ORDERED A REPLACEMENT DASHBOARD FROM VW. IT'S BEEN TWO WEEKS AND WE ARE STILL WAITING FOR THE PART TO BE SHIPPED TO THE US FROM GERMANY. CAR HAS UNDER 1K MILES. *TR