2013 VOLKSWAGEN JETTA Complaints

OVER THE LAST 6 MONTHS AS I AM DRIVING ON THE HIGHWAY MY LOW BEAM LIGHT SHORT OUT AT NIGHT. THIS HAS HAPPEN TWICE WHILE DRIVING. I DO NOTICE A BLINKING DASH LIGHT PRIOR TO THE HEAD LAMPS GO OUT. THIS HAS HAPPEN TWICE OVER THE LAST 6 MONTHS. VW OF AMERICA SAY IT NOT A ISSUE. WILL NOT PAY FOR THE$ 80.00 FOR REPAIR. IT IS NOT SO MUCH ABOUT THE REPAIR IT IS A SEVERE SAFELY ISSUE . I WAS DRIVING IN THE DARK GOING 30 MPH ON A HIGHWAY TO GET OFF THE HIGHWAY NO WHERE TO STOP JUST WITH DAYTIME LIGHTS ON. I COULD HAVE BEEN KILLED AND VW IS SAYING IT NOT A SAFETY ISSUE AND ITS NOT A REPAIR THAT THEY WILL REIMBURSE ME FOR. I HAVE BEEN DRIVING OVER 40 YEARS. I HAD ONLY HAD TO REPLACE HEADLAMPS MAYBE 4 TIMES IN MY LIFE. BY THE WAY THE LIGHTS ARE MANUFACTURED BY PHILLIPS LIGHTS IN GERMANY. MIGHT NEED TO REVISIT MY CAR CHOICES. *TR

BRAND NEW VEHICLE WITH LESS THAN 10,000 MILES WITH SIDEWALL BUBBLES IN TWO DIFFERENT TIRES.. THIS COMPLAINT IS FOR THE 2ND TIRE TO HADN'T THIS ON THE SAME VEHICLE WITHIN 2 MONTHS AND 5,000 MILES OF EACH INSTANCE. *TR

I HAVE NOTICED THAT THERE IS A MYSTERY LEAK COMING FROM SOMEWHERE IN THE VEHICLE THAT THE SERVICE DEPARTMENT HAS BEEN UNABLE TO LOCATE. THE RESEARCH THAT I HAVE BEEN ABLE TO FIND HAS SAID THAT IT COULD BE A POSSIBLE LEAK IN THE SUNROOF DRAIN, FRONT WINDSHIELD DRAIN, OR AC CONDENSER DRAIN THAT IS SOMEHOW MANAGING TO LEAK INTO THE CABIN OF THE VEHICLE. THIS CAN CAUSE SEVERE WATER DAMAGE AND MOLD ISSUES THAT COULD IN TURN CAUSE A HEALTH HAZARD FOR THOSE ALLERGIC OR HAVE ISSUES WITH MOLD. *TR

I WAS DRIVING AS NORMAL WHEN THE GLOW PLUG LIGHT BEGAN FLASHING, ALONG WITH THE CHECK ENGINE LIGHT AND I LOST ALL POWER.THANKFULLY I WAS ON A RESIDENTIAL STREET, AND WAS ABLE TO SAFELY PULL OVER AND HAVE THE VEHICLE TOWED TO THE DEALER. DIAGNOSIS WAS COMPLETE FUEL SYSTEM FAILURE CAUSED BY HIGH PRESSURE FUEL PUMP DESTRUCTING ITSELF AND SENDING METAL SHARDS INTO THE SYSTEM. INITIALLY DEALER SUSPECTED CONTAMINATED DIESEL. UPON ANALYSIS OF FUEL DEALER CONFIRMED THAT ONLY DIESEL WAS PRESENT IN THE SYSTEM AND THE DAMAGE WAS CAUSED BY A FAULTY HIGH PRESSURE FUEL PUMP. AS A RESULT OF THIS ALL FUEL SYSTEM PARTS ARE HAVING TO BE REPLACED INCLUDING INJECTORS, HPFP, LIFT PUMP, FUEL LINES ETC ETC. VW IS COVERING REPAIRS UNDER WARRANTY AS THEY SHOULD, BUT CLEARLY THE ONGOING ISSUE OF HPFP FAILURES IN VW TDIS HAS NOT YET BEEN FULLY RESOLVED. *TR

TL* THE CONTACT RENTED A 2013 VOLKSWAGEN JETTA. THE CONTACT STATED THAT WHILE DRIVING AT LOW SPEEDS AND ATTEMPTING TO STOP FOR TRAFFIC, THE BRAKING SYSTEM FAILED TO ENGAGE AND CAUSED THE BRAKE PEDAL TO BECOME STUCK TO THE FLOORBOARD. THE CONTACT CRASHED INTO THE REAR OF ANOTHER VEHICLE. THERE WERE NO INJURIES AND NO POLICE REPORT. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE VEHICLE WAS REPAIRED. THE FAILURE AND CURRENT MILEAGE WAS 13,857. THE VIN WAS NOT AVAILABLE.

I WAS DRIVING THE CAR APPROXIMATELY 40 MILES PER HOUR ON A STRAIGHT ROAD, WHEN ALL OF THE SUDDEN THE ENGINE LOST POWER AND I STARTED COASTING IN THE MIDDLE OF TRAFFIC. I WOULD PRESS THE GAS AND THE ENGINE WOULD REV, BUT NO POWER WOULD BE DELIVERED. IT WAS UNLIKE ANYTHING I'VE EXPERIENCED BEFORE WITH THE CAR. IT WAS LIKE I WAS IN A FALSE NEUTRAL, THE RPMS WOULD INCREASE BUT THE CAR WOULD NOT ACCELERATE WHEN I WAS PRESSING THE GAS PEDAL. SINCE THE CAR WOULD NOT REGAIN POWER, I WAS FORCED TO COAST TO A HALT IN TRAFFIC. WHEN I TRIED TO REMOVE MY KEY TO POWER DOWN THE CAR, IT WOULD NOT LET ME TAKE THE KEY OUT OF THE TRANSMISSION. IT WAS AS IF THE CAR THOUGHT THAT THE TRANSMISSION WAS NOT YET IN PARK EVEN THOUGH IT WAS. AFTER A FEW SECONDS I WAS ABLE TO REMOVE MY KEY, WHEN I TURNED THE CAR BACK ON, THE PROBLEM SEEMED TO GO AWAY. *TR

ACCORDING TO THIS RECALL: SAFETY RECALL 34F6/4V 7-SPEED DSG AUTO TRANSMISSION W/TIPTRONIC (DQ-200 DIRECT-SHIFT GEARBOX) 2013-2014 MODEL YEAR VOLKSWAGEN JETTA HYBRID MY VEHICLE IS AFFECTED, BUT WHEN I CONTACTED MY VW DEALERSHIP AND VW CUSTOMER CARE, I WAS TOLD THAT THERE IS NO RECALL ON MY VEHICLE. THIS IS A VERY SERIOUS RECALL, BUT NO ONE AT VW WILL ACKNOWLEDGE THERE IS A PROBLEM. *TR

EXACT MODEL OF TIRE IS NOT FOUND IN THE DROP DOWN MENU. DUNLOP SP SPORT 01 A/S. SIZE 225/40R18 92H. A BUBBLE IN THE SIDEWALL DEVELOPED AFTER 9,000 MILES WITH NO ACCIDENT. THIS WEAKNESS IN THE TIRE CAN VERY EASILY LEAD TO BLOWOUTS. IF THE BUBBLE OCCUR ON THE INSIDE OF THE TIRE, IT CAN GO UNNOTICED. THIS IS A COMMON PROBLEM WITH THIS SPECIFIC TIRE AND MANY VEHICLES USE THIS TIRE AS THE ORIGINAL EQUIPMENT. *TR

THE JETTA WAS BEING TEST DRIVEN BY QTM FROM VOA WITH PASSENGER RICK NELSON, SERVICE MANAGER OF BOB BAKER VOLKSWAGEN VW WHEN GETTING ON THE 5 FREEWAY ON THE LAS FLORAS ON RAMP WHEN THE CAR SHIFTED BETWEEN 3RD AND 4TH GEAR THE ENGINE MISSED. THE QTM COMMENTS ON THE MISS AND STATES THAT HE DOESN'T THINK IT TRIGGERED A FULL MISFIRE, BUT THEN INQUIRED TO RICK NELSON ABOUT THE TSB THAT LISA HAS REGARDING MISFIRE, TSB 01-13-14. QTM ALSO EXPERIENCED AND ACKNOWLEDGED LOSS OF POWER AND THROTTLE RESPONSE AT APPROXIMATELY 60 MPH WHILE HE WAS DRIVING NORTH ON THE 5 FREEWAY. THE QTM AND RICK NELSON AGREE TO OPEN A VTA AND THE QTM STATES THAT HE WILL TAKE IT OVER AND PUT HIS NOTES IN IT. THESE ARE THE ISSUES THAT I CONTINUE TO EXPERIENCE WITH THE CAR AND WHY I BROUGHT THE CAR IN FOR SERVICE. THE ODD THING IS THAT THE SERVICE INVOICE GENERATED AND GIVEN TO ME STATED THAT THERE WERE NO ISSUES FOUND DURING THE TEST DRIVE. THE STATEMENTS ON THE SERVICE INVOICE ARE FRAUDULENT AND IN DIRECT CONFLICT WITH THE STATEMENTS MADE BY THE QTM AND SERVICE MANAGER DURING THE TEST DRIVE. I CONTINUE TO EXPERIENCE THE CAR MISSING WHILE IN SPORT MODE AND LOSS OF THROTTLE RESPONSE WHILE IN DRIVE.. THE STATUS OF THE VTA AND ITS CONTENTS ARE UNDER INVESTIGATION. AS FAR AS THE REPUTATION OF THE QTM FROM VOA AND THE DEALERSHIP AND ITS SERVICE DEPARTMENT AT BOB BAKER VW, I THINK THEIR FRAUDULENT STATEMENTS ON MY SERVICE INVOICE SPEAK FOR THEMSELVES. .

NEW 2013 JETTA TDI WITH LESS THAN 7000 MILES HAD A CATASTROPHIC DIESEL ENGINE FAILURE ON I-5 NORTHBOUND IN WASHINGTON STATE. DIESEL ENGINE LIGHT CAME ON, CRUISE CONTROL FAILED, LOST POWER. LUCKILY I WAS COMING UP ON AN EXIT AND ABLE TO SAFELY PULL OFF. WAS TRAVELING AT THE SPEED LIMIT RATE OF 70 MPH. FOUND OUT FROM SERVICE THAT IT WAS A HIGH PRESSURE FUEL PUMP FAILURE AND THAT THEY WERE GOING TO HAVE TO REPLACE THE ENTIRE FUEL SYSTEM. COULD HAVE ENDED UP IN AN ACCIDENT IF I HAD NOT BEEN ABLE TO PULL OFF. DID RESEARCH ON THE INTERNET AND FOUND OUT THAT THIS IS A KNOWN PROBLEM. TRYING TO GET VW TO REPLACE THE CAR, CANNOT DEPEND ON IT NOW. THERE NEEDS TO BE A RECALL ON THOSE FUEL PUMPS! I WAS TWO HOURS LATE FOR A EXTREMELY IMPORTANT MEETING IN SEATTLE THAT I COULD NOT BE LATE TOO. *TR