2002 VOLKSWAGEN JETTA Complaints
View complaints related to 2002 VOLKSWAGEN JETTA. The complaints found here are submitted by actual consumers with first hand experience. There are more than 680 complaints submitted for the 2002 VOLKSWAGEN JETTA. You can submit your own complaint to the NHTSA or call the Hotline, Monday-Friday 8am to 8pm at (888) 327-4236, TTY: (800) 424-9153.
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2002 VOLKSWAGEN JETTA- AUBURN, MA
I OWN A 2002 JETTA 1.8T AND TWO OF MY FOUR IGNITION COILS HAVE FAILED. VW HAS TOLD ME THAT THEY CAN ONLY REPLACE ONES THAT ARE BROKEN AND REFUSE TO REPLACE THE REMAINING TWO COILS. THIS IS EXTREMELY DANGEROUS. I AM AFRAID TO DRIVE BECAUSE I HAVE NO IDEA WHEN THE OTHER TWO WILL FAIL AND THE MOST LIKELY WILL (AS I AM TOLD BY MY VW SERVICE ADVISOR)!!!
Source: NHTSA WEB SITE -
2002 VOLKSWAGEN JETTA- FRANKLIN PARK, NJ
COIL PACK FAILED ON VOLKSWAGEN JETTA 2002, LUCKILY IT DIED ON START UP AND NOT WHILE TRAVELING. CAR HAS 4 COIL PACKS, DEALER ONLY REPACED ONE. VW HAS NUMEROUS CARS WITH SAME FAILURE, NUMEROUS TIMES. REQUESTED THEY REPLACE ALL COIL PACKS, THEY SAID NO. THEY AGREED WITH ME THAT THERE IS A GOOD CHANCE CAR WILL FAIL AGAIN. WHAT HAPPENS IF IT FAILS WHILE DRIVING ON THE HIGHWAY ? !
Source: NHTSA WEB SITE -
2002 VOLKSWAGEN JETTA- ALEXANDRIA, VA
DEALER CHANGE THE FAULTY COIL PACK BUT HAPPEN AGAIN AND DEALER REFUSED TO CHANGE THE OTHER TWO COIL. PLEASE PROVIDE FURTHER INFORMATION. PH
Source: HOTLINE VEHICLE OWNERS QUESTIONNAIRE -
2002 VOLKSWAGEN JETTA- NRH, TX
COIL PACK FAILURE, 2COIL PACKS HAVE MALFUNCTIONED ON MY 02 JETTA 1.8T. DEALER SAYS 4-6 WEEKS FOR PARTS. RECALL??????????????????????????????
Source: NHTSA WEB SITE -
2002 VOLKSWAGEN JETTA- FALMOUTH, 00
VEHICLE IGNITION COIL IS FAULTY AND DEALER REFUSES TO REPAIR THE COIL. PLEASE PROVIDE ADDITIONAL INFORMATION. PH
Source: HOTLINE VEHICLE OWNERS QUESTIONNAIRE -
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2002 VOLKSWAGEN JETTA- HAZLET, NJ
VEHICLE SUDDENLY LOSS ENGINE POWER AND CAN NOT BE DRIVEN. DEALER NOTIFIED. PLEASE PROVIDE ADDITIONAL INFORMATION. TS
Source: HOTLINE VEHICLE OWNERS QUESTIONNAIRE -
2002 VOLKSWAGEN JETTA- TWIN FALLS, ID
THIS WAS THE 2ND FAILURE OF ONE OR MORE IGNITION COILS ON MY 2002 JETTA 1.8T CAUSING A DRAMATIC LOSS OF POWER. THE FIRST TIME WAS NOVEMBER WHEN 2 COILS FAILED CAUSING CAR TO BE ALMOST UNDRIVABLE, NO ACCELARATION AND VERY HARD TO MAINTAIN SPEED. SECOND FAILURE, LUCKILY, ONLY HAPPENED A COUPLE OF BLOCKS FROM THE LOCAL DEALERSHIP. SAME PROBLEM WITH NO POWER, ETC. IF THIS WOULD HAVE HAPPENED WHILE DRIVING ON THE FREEWAY IT COULD LEAD TO A RATHER BAD ACCIDENT. THIS PROBEM SEEMS VERY PREVELANT ON THE 2001 AND 2002 VW AND AUDI MODELS WITH THE 1.8 TURBO ENGINE.
Source: NHTSA WEB SITE -
2002 VOLKSWAGEN JETTA- COLLEGE PARK, MD
I HAVE EXPERIENCED 3 SEPARATE INCIDENTS IN THE LAST 4 MONTHS WHERE AN ENGINE COILPACK IN MY 2002 VW JETTA 1.8L TURBO FAILED WHILE I WAS DRIVING THE CAR. IN EACH CASE, I HAVE EXPERIENCED A SUDDEN, DRAMATIC LOSS OF POWER AND THE CAR BEGINS TO SHUDDER. THE LAST TIME THIS HAPPENED (1/25/2003), I WAS DRIVING IN TRAFFIC AT ~45 MPH AND WAS NEARLY HIT BY ANOTHER CAR DUE TO MY SUDDEN ENGINE TROUBLE. VW CONTINUES TO REPLACE THE COILPACKS BUT ACKNOWLEDGES THAT THEY ARE PRONE TO FAILING SUDDENLY AND WITHOUT WARNING. THE LAST TIME ONE FAILED, IT WAS REPLACED WITH THE NEWLY DESIGNED COILPACK WHICH WASN'T SUPPOSED TO BE FAILURE-PRONE. I ASKED THAT EACH OF THE INDIVIDUAL COILPACKS (4 TOTAL) BE REPLACED DUE TO THE FACT THAT THE OLDER ONES WERE SUSCEPTIBLE TO FAILURE BUT WAS TOLD THAT VW WOULD ONLY REPLACE THEM AS THEY FAILED. THIS TIME, THE NEWLY DESIGNED COILPACK FAILED, AS WELL AS ONE OF THE OTHER, OLDER ONES. I AM AWAITING 2 REPLACEMENT COILPACKS; HOWEVER, THEY ARE THE SAME DESIGN AS THE 2 WHICH JUST FAILED. FRANKLY, I AM AFRAID TO DRIVE MY CAR AT HIGHWAY SPEEDS, AS THERE IS ABSOLUTELY NO GUARANTEE THAT THE SAME PROBLEM WON'T HAPPEN AGAIN WITHOUT WARNING.
Source: NHTSA WEB SITE -
2002 VOLKSWAGEN JETTA- KENDALL PARK, NJ
WHILE DRIVING THE ENGINE LIGHT GOES ON AND VERY HEAVY VIBRATIONS ARE FELT COMING FROM THE ENGINE, IT FEELS AS IF THE CAR IS SHAKING APART. AFTER FIRST OCCURRENCE VW REPAIRED CAR AND REPORTED THE PROBLEM AS A FAULTY COIL PACK. TWO MONTHS LATER THE SAME PROBLEM OCCURRED, ENGINE LIGHT GOES ON AND VERY HEAVY VIBRATIONS ARE FELT FROM THE ENGINE. I HAVE SCHEDULED AN APPOINTMENT TO GET IT REPAIRED AGAIN.
Source: NHTSA WEB SITE -
2002 VOLKSWAGEN JETTA- HAVERHILL, MA
THE COILS IN THE 2002 VW JETTA 1.8T ENGINE ARE FAILING. WHEN THEY FAIL, THIS CREATES A SAFTEY ISSUSE WITH THE CAR STALLING. THIS HAPPENS UNEXPECTLY WITHOUT WARNING, AND COULD HAPPEN WHILE TRAVELING IN A HIGH SPEED LANE. OVER A HALF MILLION CARS ARE AFFECTED BY THIS POORLY DESIGNED PART. AN INDEPTH REPORT APPEARED IN THE BOSTON SUNDAY GLOBE AUTOMOTIVE SECTION (1-26-03) DESCRIBING THE PROBLEM WE HAVE BEEN EXPERIENCING. VW CHOSES ONLY TO FIX FAILED COMPONENTS, NOT THE ONES THAT HAVE NOT FAILED. THERE ARE FOUR COILS ON THIS ENGINE, AND THE CONSUMER HAS FOUR CHANCES OF BEING IN A ACCIDENT WHEN THE PART FAILS. VW SHOULD REPLACE ALL FOUR PARTS OF THIS KNOWN PROBLEM, AND NOT WAIT FOR THE ACCIDENTS TO HAPPEN.
Source: NHTSA WEB SITE