2010 VOLKSWAGEN JETTA Complaints

TL* THE CONTACT OWNS A 2010 VOLKSWAGEN JETTA. THE CONTACT STATED THAT WHILE DRIVING APPROXIMATELY 35 MPH, THE CONTACT ATTEMPTED TO ACCELERATE AND THE VEHICLE DID NOT RESPOND. THE VEHICLE WAS TAKEN TO THE DEALER FOR A DIAGNOSTIC TESTING WHERE THE TECHNICIAN STATED THAT THERE WERE NO FAILURES. THE VEHICLE WAS TAKEN TO THE DEALER FOR THE SAME FAILURE ON SEVERAL OCCASIONS. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE AND ADVISED THE VEHICLE WAS NOT INCLUDED IN ANY RECALLS. THE VEHICLE WAS NOT REPAIRED. THE APPROXIMATE FAILURE MILEAGE WAS 15,000 AND THE CURRENT MILEAGE WAS 21,758. UPDATED 2/25/2013 *JS

TL* THE CONTACT OWNS A 2010 VOLKSWAGEN JETTA TDI. THE CONTACT STATED THAT THE PASSENGER SIDE DOOR LOCK FAILED TO ENGAGE. THE CONTACT MENTIONED THAT ALL OF THE OTHER DOOR LOCKS BECAME DEFECTIVE OVER TIME. THE VEHICLE WAS TAKEN TO THE DEALER WHERE THE TECHNICIAN DIAGNOSED THAT THE DOOR LOCKS NEEDED TO BE REPLACED. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE VEHICLE WAS NOT REPAIRED. THE FAILURE MILEAGE WAS 70,000 AND THE CURRENT MILEAGE WAS 84,000. UPDATED 02/20/13*LJ THE CONSUMER STATED THE DOORS WOULD NOT LOCK, WHEN THE VEHICLE WAS IN MOTION AND THEY COULD NOT BE LOCKED MANUALLY. UPDATED 02/21/13

REAR PASSENGER SEAT BELTS MALFUNCTIONED FOR THE REAR MIDDLE AS WELL AS REAR DOOR SEAT. THE MIDDLE SEAT BELT WOULD NOT LOOSEN UP IE IT WAS TAUT AND THE DOOR SIDE SEAT WAS COMPLETELY LOOSE AND WOULD NOT RETRACT. THIS POSES A SERIOUS SAFETY HAZARD AND I HAD TO PAY INDEPENDENT MECHANIC TO REMOVE AND REPLACE SEAT BELT. *TR

ENGINE SPUTTERED AND QUIT WHILE DRIVING ON THE INTERSTATE AT NORMAL SPEED. WAS ABLE TO COAST TO A STOP SAFELY DUE TO PROXIMITY OF EXIT RAMP. WOULD NOT RESTART. VEHICLE TOWED TO VOLKSWAGEN DEALERSHIP WHERE THEY CLAIMED FUEL CONTAMINATION, RESULTING IN FAILURE OF THE HIGH PRESSURE FUEL PUMP. REPAIRS WERE NOT COVERED BY WARRANTY BECAUSE THEY CLAIMED FUEL CONTAMINATION WAS THE CAUSE. I HAVE THE FUEL RECEIPT FROM THE PREVIOUS FILL-UP WHERE IT SHOWS BP DIESEL WAS USED. I HAVE COMPLETE SERVICE RECORDS AND MAINTAIN THE VEHICLE IN PERFECT CONDITION. THIS IS A SERIOUS PROBLEM WITH THE DESIGN OF VOLKSWAGEN'S FUEL PUMP. *TR

THE CAR ABRUPTLY DECELERATED FROM 65 TO 35 MPH ON A MAJOR INTERSTATE AS THE ENGINE WENT INTO 'LIMP MODE'. THE SUDDEN DECELERATION CAUSED SWERVING AND I HAD TO PULL OVER TO THE CURB IN ORDER TO AVOID AN ACCIDENT. THE COIL/CHECK ENGINE LIGHT TURNED ON AND CAR HESITATED AS IT DROVE. THIS IS THE THIRD INCIDENT THAT THIS CAR HAS HAD WITH THE EXHAUST PROBLEM CAUSING ENGINE TO FORCE DECELERATION AND ABRUPT STOPPING EVEN STALLING. THE SYSTEM THIS TIME DIAGNOSED A DEFECTIVE EXHAUST CONTROL MODULE/FLAP. THE PREVIOUS EMISSIONS ISSUE WHILE THE CAR WAS UNDER WARRANTY INVOLVED DEFECTIVE EGR VALVES. PROBLEM SEEMS TO SHOW UP EVERY 10-15K MILES ON THIS DIESEL MODEL. *TR

I WAS DRIVING ON THE HIGHWAY DOING ABOUT 55 MILES AN HOUR WITH FULL TRAFFIC AND MY JETTA SPUTTERED AND BEGAN TO LOSE SPEED-QUICKLY, I TRIED TO ACCELERATE BY PRESSING GAS PEDAL BUT NOTHING HAPPENED AND I LUCKILY COASTED INTO STORE PARKING LOT. I TRIED TO RESTART IT BUT IT WOULD NOT RESTART. I HAD IT TOWED TO VW DEALERSHIP AND THEY CALLED ME THE NEXT DAY TO SAY IT WAS THE INTERCOOLANT SYSTEM AND IT WOULD BE 1300.00. VERY VERY LUCKY I WAS NOT HIT. *TR

TL* THE CONTACT OWNS A 2010 VOLKSWAGEN JETTA. THE CONTACT STATED THAT WHILE TRYING TO RETRIEVE A CHILD FROM THE REAR SEAT, THE DRIVER AND PASSENGER REAR DOORS FAILED TO UNLOCK. THE CONTACT WAS ABLE TO RETRIEVE THE CHILD BY ENTERING THE VEHICLE FROM THE FRONT AND CLIMBING TO THE REAR OF THE VEHICLE. THE VEHICLE WAS TAKEN TO THE DEALER WHERE THE FAILURE COULD NOT BE REPLICATED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 45,000. THE VIN WAS NOT AVAILABLE.

HAPPENED LAST NIGHT, WITH MY 6 YR OLD DAUGHTER IN THE CAR, AND WIFE DRIVING ON THE FREEWAY! CHECK ENGINE LIGHT, AND FUEL INJECTOR/GLOW PLUG LIGHT BLINKING, CAR SHUTDOWN, BUT FORTUNATELY WAS ABLE TO PULL OFF TO THE SIDE BUT STILL NEXT TO FREEWAY ON/OFF RAMP. CAR WOULD CRANK OVER BUT NOT START. CALLED AAA TOW TO VW DEALER WHERE THE CAR WAS PURCHASED. I DROVE THE CAR EARLIER THAT MORNING ON A FAIRLY LONG TRIP (OVER 100 MILES), AND STARTED NOTICING THE FUEL ECONOMY WASN'T AS GOOD AS I NORMALLY WOULD GET (40 MPG), BUT IT WAS RAINING HEAVY THAT MORNING SO THAT'S WHAT I ATTRIBUTED IT TO, BUT ONLY SEEING 30 MPG AFTER ALL FREEWAY DRIVING WAS SUSPICIOUS TO ME. VW DEALER SAID THE HIGH PRESSURE FUEL PUMP FAILED AND CONTAMINATED THE ENTIRE DIESEL FUEL SYSTEM AND ALL THE PARTS WILL NEED TO BE REPLACED AND FUEL SYSTEM CLEANED OUT. *TR

TL* THE CONTACT OWNS A 2010 VOLKSWAGEN JETTA. THE CONTACT STATED THAT WHILE DRIVING 30 MPH, THE TRANSMISSION OVERHEAT WARNING LIGHT ILLUMINATED ON THE INSTRUMENT PANEL. THE CONTACT MOVED OFF THE ROADWAY AND RESTARTED THE VEHICLE, AS IT RESUMED PROPERLY. THE VEHICLE WAS TAKEN TO A DEALER FOR INSPECTION WHERE THEY ADVISED THE CONTACT THAT THE TRANSMISSION NEEDED TO BE REPLACED. THE DEALER ALSO STATED THAT WHILE PERFORMING AN INSPECTION OF THE VEHICLE, HE NOTICED THAT THE WIRES THAT WERE CONNECTED TO THE ALTERNATOR WERE BURNED AND THE FUSE BLOCK NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOT CONTACTED. THE FAILURE MILEAGE WAS 78,000.

THE CAR'S ENGINE STOPPED FUNCTIONING WHILE DRIVING ON I-80 ON THE WAY TO WORK IN THE MORNING. I WAS IN THE FAR LEFT LANE AND HAD TO USE HAZARD SIGNALS TO PULL THE CAR TO THE RIGHT SHOULDER DURING BUSY COMMUTE TRAFFIC. THE ENGINE GLOW LIGHT INDICATOR AND THE MALFUNCTION INDICATOR LAMP WERE ON DURING THE FAILURE. THE CAR DID NOT RESTART AND A TOW TRUCK TOOK THE VEHICLE TO THE NEAREST DEALERSHIP. METAL DEBRIS WAS PRESENT INSIDE OF THE FUEL PUMP AND FUEL FILTER. *TR