2002 VOLKSWAGEN JETTA Complaints
View complaints related to 2002 VOLKSWAGEN JETTA. The complaints found here are submitted by actual consumers with first hand experience. There are more than 680 complaints submitted for the 2002 VOLKSWAGEN JETTA. You can submit your own complaint to the NHTSA or call the Hotline, Monday-Friday 8am to 8pm at (888) 327-4236, TTY: (800) 424-9153.
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2002 VOLKSWAGEN JETTA- SWANSEA, MA
COIL PACK FAILURE ON 2002 VW JETTA, CAR FAILED TO MAKE IT THROUGH AN INTERSECTION WHEN THE PROBLEM HAPPENED. ALMOST GOT INTO AN ACCIDENT BECAUSE OF THIS, CAR HAS BEEN TOWED TO THE DEALER AND THEY ARE ONLY GOING TO REPLACE ONE AND SAID THAT THE OTHERS WILL FAIL ALSO
Source: NHTSA WEB SITE -
2002 VOLKSWAGEN JETTA- BROOKLINE, MA
CAR LOST POWER AND STARTED SHAKING. IT WOULD ONLY GO 10 MPH. TOOK IT TO THE DEALER AND FOUND TWO OF THE IGNITION COILS WERE BROKEN. DEALER WOULD ONLY FIX THE BROKEN ONES BECAUSE VW WON'T FIX ALL FOUR, EVEN THOUGH HE ADMITTED THE OTHERS WOULD PROBABLY BREAK.
Source: NHTSA WEB SITE -
2002 VOLKSWAGEN JETTA- NORTH CHELMSFORD, MA
VW JETTA EGNITION COILS - ONE FAILED, DEALERSHIP WILL NOT REPLACE THEM ALL EVEN THOUGH ANOTHER WILL LIKELY MALFUNCTION. WHY IS THIS NOT A RECALL, THE SITUATION CAN BE DANGEROUS. DOES THERE HAVE TO BE A FATALITY FOR A RECALL?
Source: NHTSA WEB SITE -
2002 VOLKSWAGEN JETTA- CALIFORNIA CITY, CA
IGNITION COIL PACK FAILED UPON INITIAL START UP OF ENGINE TODAY. THIS IS MY THIRD FAILURE TO DATE ON A LESS THAN 1 YEAR OLD CAR. THIS FAILURE CAN LEAD TO AN ACCIDENT AS YOU IMMEDIATELY LOSE THE ABILITY TO ACCELERATE AT ANYTHING OTHER THAN A CRAWL. WE WILL SEE FATALITIES AND INJURIES EVENTUALLY. PLEASE MAKE VWOA RECALL ALL APPLICABLE 1.8 LITER TURBOCHARGED VEHICLES WHEN THE PARTS AREN'T ON BACK ORDER
Source: NHTSA WEB SITE -
2002 VOLKSWAGEN JETTA- SEATTLE, WA
ENGINE CHECK LIGHT FLASHED SOON AFTER VEHICLE STARTED LOSING POWER AND JERKING. VEHICLE WAS ON ITS FOURTH REPAIR OF IGNITION COIL PACK, SERVICE DONE BY DEALER. TS. *AK
Source: HOTLINE VEHICLE OWNERS QUESTIONNAIRE -
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2002 VOLKSWAGEN JETTA- BRIGHTON, MA
CONSUMER STATED THAT WHILE DRIVING AT ANY SPEED AND WITHOUT WARNING THE VEHICLE WILL SHUT OFF CAUSING CONSUMER TO PULL OVER. DEALER NOTIFIED. TS
Source: HOTLINE VEHICLE OWNERS QUESTIONNAIRE -
2002 VOLKSWAGEN JETTA- LAKEWOOD, OH
WHILE DRIVING ONE OF VEHICLE'S IGNITION COILS FAILED CAUSING CAR TO STALL. THE DEALER ADVISED CONSUMER 1 MORE COIL OUT OF THE FOUR IS BADLY DAMAGED AND WILL SOON FAIL. DEALER WILL NOT REPLACE UNTIL COIL FAILS. TS
Source: HOTLINE VEHICLE OWNERS QUESTIONNAIRE -
2002 VOLKSWAGEN JETTA- CONCORD, MA
WHEN VEHICLE WAS AT AN IDLE, IT STARTED SHAKING AND THE ENGINE LIGHT WAS FLASHING. CONSUMER HAD VEHICLE TOWED. THE DEALERSHIP INDICATED THAT THIS WAS CAUSED BY THE CYLINDER COIL GOING BAD. PLEASE PROVIDE MORE DETAILS. TS
Source: HOTLINE VEHICLE OWNERS QUESTIONNAIRE -
2002 VOLKSWAGEN JETTA- GROTON, MA
VW JETTA 1.8T ABRUPT ENGINE FAILURE STOPPING CAR DEAD IN HEAVY FREEWAY TRAFFIC. WAS TOLD IT WAS KNOWN IGNITION DEFECT FIXED ONE OF FOUR DEFECTIVE "COILS". VWOA WOULD NOT REPLACE OTHER THREE AND SAID THAY WOULD PROBABLY FAIL ALSO BUT IT IS NOT THEIR PROBLEM UNTIL IT FAILS. EXTREMELY DANGEROUS! THIS SEEMS TO BE WIDESPREAD THROUGHOUT AUDI ANDVW.
Source: NHTSA WEB SITE -
2002 VOLKSWAGEN JETTA- SHELBYVILLE, IL
TRANSMISSION FAILURE WHILE PASSING ANOTHER VEHICLE AT HIGHWAY SPEED. THE AUTOMATIC TRANSMISSION BEGAN UPSHIFTING AND DOWNSHIFTING BY ITSELF, CAUSING THE ENGINE TO REDLINE AND NEARLY STRANDING OUR VEHICLE IN THE LANE WITH ONCOMING TRAFFIC. THE TRANSMISSION THEN LOCKED THE WHEELS, RENDERING THE CAR IMMOBILE. THIS OCCURRED ON 01/20/03. ONE MONTH PRIOR TO THIS INCIDENT I REPORTED TO VW THAT I WAS HAVING PROBLEMS WITH MY TRANSMISSION NOT SHIFTING INTO REVERSE FROM PARK-THIS OCCURRED TWICE ON THE SAME DAY. ON 12/19/03 VW INSPECTED MY TRANSMISSION. A WRITTEN REPORT FROM VW SERVICE WAS GIVEN TO ME THEY FOUND NO PROBLEMS. CURRENTLY VW IS REPLACING MY TRANSMISSION, THEYRE NOT ADMITTING THE POSSIBILITY OF ENGINE DAMAGE. THE SERVICE MANAGER CAREL TOLD ME,1/21/03,THAT THEY HAVE NO WAY OF KNOWING IF THE NEW REPLACEMENT TRANSMISSION MIGHT FAIL LIKE THE FIRST. MY CONCERN IS THAT I MIGHT NOT BE AS LUCKY NEXT TIME. I COULD BE REAR ENDED OR HIT HEAD-ON IF MY WHEELS LOCK UP AGAIN SPONTANEOUSLY.
Source: NHTSA WEB SITE