2010 VOLKSWAGEN JETTA Complaints

MY 2010 VW TDI SPORTWAGON EATS UP THE INSIDE OF THE TIRES, VERY QUICKLY. I JUST PURCHASED MY FIFTH SET OF TIRES FOR A CAR WITH LESS THAN 70,000 MILES ON IT. I'VE HAD THE ALIGNMENT CHECKED THREE TIMES, AND IT CONTINUALLY SHOWS TO BE WITHIN SPECS. THE FIRST TWO TIMES, I HAD A VW DEALERSHIP CHECK THE ALIGNMENT, AND BOTH TIMES THEY TOLD ME THERE WAS NOTHING THEY COULD DO. I JUST HAD A PRIVATE MECHANIC CHECK THE ALIGNMENT, AND HE SAID I COULDN'T HAVE A MORE PERFECT ALIGNMENT, ACCORDING TO VW'S SPECS. THE LAST SET OF TIRES I PURCHASED WERE RATED FOR 55,000 MILES, BUT I ONLY GOT 15,000 OUT OF THEM BEFORE THE INSIDES WERE WORN DOWN INTO THE BELTS. THIS IS A VERY DANGEROUS SITUATION SINCE THE REST OF THE TIRE LOOKS NEW, AND UNLESS YOU GET THE CAR UP ON A LIFT, OR LAY DOWN ON THE GROUND TO DELIBERATELY LOOK AT THE INSIDE OF THE TIRES, YOU CANNOT SEE THE DAMAGE TAKING PLACE, AND PLACING THE OPERATOR IN A SITUATION WHERE A BLOW-OUT CAN OCCUR WITHOUT WARNING. PLUS, NOT TO MENTION THE EXTREMELY HIGH COST OF TIRE PURCHASES TO OPERATE THIS VEHICLE. *TR

ON MONDAY, 11-19, AFTER WORK I NOTICED THAT THE BULB INDICATOR LIGHT WAS IN ON THE DASHBOARD. I GOT OUT AND WALKED AROUND THE CAR TO SEE WHAT WENT OUT AND COULD NOT FIND ANYTHING. AFTER GETTING BACK IN I SAW THAT THE LIGHT WAS OFF. THE NEXT DAY WHEN MY HUSBAND GOT IN THE CAR THE SAME INCIDENT HAPPENED. LATER THAT SAME DAY I DROVE THE CAR AND THE LIGHT CAME ON. AS I TURNED INTO A FUEL STATION THE TURN SIGNAL BEGAN TO FLASH QUICKLY (INDICATING THE TURN SIGNAL WAS OUT). AFTER I REFUEL THE LIGHTS ALL CAME BACK ON. NO PROBLEMS WERE NOTICED UNTIL THURSDAY, 11-22, WHEN MY HUSBAND STARTED THE CAR AND THE INDICATOR LIGHT WAS ON AND HE GOT OUT TO CHECK AND THE PASSENGER TURN SIGNALS WAS OUT, ALONG WITH THE PASSENGER HEADLIGHT, AND THE WHOLE DRIVER SIDE TAIL LIGHT ASSEMBLY IS OUT. *TR

MY 2010 VW JETTA SPORTWAGEN GOT THE GLOW PLUG LIGHT INTERMITTENT FLASH STARTING ON 72K MILES. IN THE COLD MORNING I COULD DRIVE 10-15 MINUTES WITHOUT ISSUE. HOWEVER, ONCE THE GLOW PLUG IS ON, IT COULD NOT EXCEED 40MPH. HERE'S THE DIAGNOSTIC FROM THE DEALERSHIP: 72017 CONFIRM MILE ON, GLOW PLUG LIGHT INTERMITTENT FLASH. PERFORM GUIDED FAULT FINDING, FAULTS TORED P00AF. TURBOCHARGER BOOST PERFORMANCE VISUAL INSPECTION FOUND VACUUM HOSES GOOD. FOLLOWING TEST PLAN, CHECK N75 SOLENOID GOOD. CHECK WIRING TO G581 REF VOLT GOOD. PERFORM GFF FUNCTION TEST VACUUM DIAPHRAM GOOD. FUNCTION TEST N75 GOOD. VACUUM AT 9PSI. CHECK INTERNAL RESISTANCE AT BOOST ACTUATOR POSITION SENSOR OUT OF SPEC. REC REPLACE G581 CHARGE PRESSURE ACTUATOR POSITION SENSOR (WITHIN TURBO ASSEMBLY)... PARTS WILL NEED TO BE SPECIAL ORDERED $1,444.41 + TAX... *TR

FOUR FAILURES IN FOUR MONTHS.THIS IS A REPEAT FAILURE WITH MY DIESEL FUEL SYSTEM. I PREVIOUSLY REPORTED THE FIRST TWO OCCURRENCES ON THIS SITE. VOLKSWAGEN OF AMERICA HAS NOW REPLACED MY ENTIRE FUEL SYSTEM INCLUDING THE TANK. THIS WAS ONLY AFTER REPEATED REQUESTS AFTER FOUR TIMES TO DEALER FOR SERVICE FOR THIS ISSUE--TOTAL TIME MY CAR WAS IN FOR SERVICE WAS 45 DAYS OVER JULY THROUGH OCT. 19, 2012. I WAS AWARE OF THE FUEL PUMP FAILURE AFTER RESEARCHING GLOW PLUG LIGHT FLASHING TDI AND LIMP MODE IMMEDIATELY UPON THE FIRST TIME THE LIGHTS STARTED TO FLASH ON JULY 6, 2012. I WENT TO DEALER AND THEY COULD NOT DIAGNOSE THE PROBLEM. JULY 17 IT HAPPENED AGAIN THEY FOUND METAL SHARDS IN THE FUEL FILTER AND REPLACED THE FUEL PUMP...I REQUESTED THEY REPLACE ENTIRE FUEL SYSTEM, EXPLAINING TO THE VOA CUSTOMER CARE PERSON THAT METAL SHARDS GO THROUGHOUT THE SYSTEM, DENIED. PICKED UP MY CAR ON JULY 31 (AFTER 15 DAYS IN SHOP). ON SEPT. 17 WARNING LIGHTS/LIMPMODE AGAIN. I AGAIN REQUEST THEY REPLACE ENTIRE FUEL SYSTEM, NO, ONLY THE PUMP IN THE TANK. PICK UP CAR SEPT. 28 (12 DAYS IN SHOP). FOUR DAYS LATER ON OCT. 2, AGAIN WARNING LIGHTS/LIMP MODE. BACK TO DEALER, AGAIN REQUEST VOFA TO REPLACE FUEL SYSTEM. NO ONLY THE FUEL RAIL. DEALER REPLACES FUEL RAIL, TAKES FOR A TEST DRIVE AND IT FAILED ON THEM. FINALLY VOA AGREES TO REPLACE THE FUEL SYSTEM...BUT NOT THE TANK. ONLY CLEAN THE TANK. I REQUEST NEW TANK, VOLKSWAGEN OF AMERICAN TELLS ME I CAN GO INSPECT THE CLEANED OUT TANK...HOW WILL I SEE INSIDE THE TANK...VOA CUST SERVICE TELLS ME THEN I BETTER BRING A FLASH LIGHT. MIND YOU I WAS DEALING WITH THE SAME CUST SERV REP [XXX] THE ENTIRE TIME. THEY DECIDE TO REPLACE TANK. PICK CAR UP OCT. 19 (18 DAYS IN SHOP). WAITING FOR IT TO HAPPEN AGAIN. ONLY A MATTER OF TIME AND HOPE I DON'T GET IN ACCIDENT DUE TO IT. VERY STRESSFUL. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6).*TR

GLOW PLUG LIGHT CAME LIT ON DASH AND SAID "SERVICE ENGINE IMMEDIATELY." ENGINE THEN LOST POWER ON INTERSTATE (DANGEROUS). WHEN RE-CRANKED, ENGINE WAS SLUGGISH AND WOULD NOT ACCELERATE ABOVE 40MPH. VW SERVICE SAID IT WAS DUE TO A FAULTY FUEL PUMP. *TR

THE PASSENGER REAR DOOR LATCH STOPPED LOCKING WHEN THE MASTER DOOR LOCK IS PUSHED OR THE KEYLESS IS PRESSED. THIS IS VERY DANGEROUS BECAUSE MY CHILDREN SIT IN THE BACK AND THERE IS NOT AN ACCESSIBLE MANUAL BUTTON TO LOCK THE DOOR WITH. MY CAR IS ONLY TWO YEARS OLD! WHEN I TOOK IT TO THE DEALER THEY SAID IT WAS MY PROBLEM. WHEN THEY HAD IN THE SHOP THEY TOLD ME THAT THE FRONT PASSENGER DOOR NO LONGER LOCKS EITHER. THIS IS A HUGE SAFETY PROBLEM. THE QUOTED PRICE IS $350.00 PER LOCK. A DOOR THAT YOU CAN'T LOCK IS A PROBLEM THAT THE DEALER SHOULD RESOLVE. *TR

WHILE DRIVING 65 MPH ON THE FREEWAY IN OAKLAND, CA, THE ENGINE MALFUNCTION LIGHT CAME ON, MY CAR BEGAN TO SLOW DOWN, AND AS SOON AS I EXITED THE FREEWAY THE CAR STALLED AND STOPPED ALTOGETHER, AND WOULD NOT RESTART. I WAS TOWED TO THE OAKLAND VW DEALERSHIP. THEY INFORMED ME THAT THE FUEL PUMP HAD FAILED, AND HAD TO REPLACE THE FUEL PUMP, FILTER, FUEL LINES, ETC. THE DEALER SAID THAT THERE WERE SHARDS OF METAL THROUGHOUT THE FUEL LINES. THIS APPEARS RELATED TO NHTSA ENGINEERING ANALYSIS EA11-003. *TR

2010 VOLKSWAGEN JETTA. CONSUMER WRITES IN REGARDS TO A FAULTY GPS *TGW THE CONSUMER STATED WHEN HE ENTERED HIS DESTINATION ON THE GPS, HE RECEIVED AN ANNOUNCEMENT THAT THE DESTINATION WAS NOT POSSIBLE. VOLKSWAGEN SENT THE CONSUMER A $250 VOUCHER FOR A SOFTWARE UPDATE. HOWEVER, THE UPDATE DID NOT RESOLVE THE PROBLEM. A SECOND SOFTWARE UPDATE THEN CAME OUT. HOWEVER, THE CONSUMER WAS INFORMED THE VEHICLE WAS OUT OF WARRANTY, BUT HE COULD PURCHASE IT, FOR $250.00 *JB

WHILE DRIVING ON THE HIGHWAY WITH CRUISE CONTROL ENGAGED AT/AROUND SPEED LIMIT, I NOTICED THE RPMS JUMPING AND COULD FEEL THE CAR JERKING, AS IF SOME KIND OF ACCELERATION/DECELERATION WAS HAPPENING. I ALSO NOTICE RPMS JUMP 50 UP/DOWN WHILE IDLING. THIS SEEMS TO HAPPEN WHEN DRIVING DOWN HILLS ON CRUISE CONTROL, MORE PREVALENT IN COLDER WEATHER. NO LOSS OF CONTROL HAS OCCURRED, BUT APPEARS TO BE ISSUE THAT IS SLOWLY WORSENING. *TR

HAD THE VEHICLE SERVICED AT THE 40,000 MILE INTERVAL. METAL FLAKES WERE FOUND IN THE FUEL FILTER. I WAS TOLD OF YOUR INVESTIGATION OF THE HPFP PROBLEMS THAT THIS MODEL HAS BEEN DEMONSTRATING. I WOULD LIKE TO FILE THIS INFORMATION WITH YOU IN CASE THIS FUEL PUMP FAILS. I UNDERSTAND THAT VW HAS BEEN RELUCTANT TO HONOR THEIR WARRANTY. *TR