2002 VOLKSWAGEN JETTA Complaints

BAD COILS! IN OCTOBER OF 2002, MY 2002 JETTA 1.8T BROKE DOWN. I WAS TOLD THAT COIL #3 HAD BURNT OUT. WHEN I ASKED THE DEALER WHY THIS OCCURRED, I WAS TOLD IT WAS A FLUKE. I HAD NOT REALIZED THAT I HAD BEEN LIED TO. ON DECEMBER 24, 2002 MY CAR BROKE DOWN AGAIN. NOW COIL #4 HAD BURNT OUT. THIS TIME I WAS TOLD THAT IT IS A REOCCURRING PROBLEM IN 2002 JETTAS WITH 1.8T ENGINES. I ASKED IF ALL COILS COULD BE REPLACED BUT WAS TOLD NO. I WAS TOLD THAT I JUST HAVE TO WAIT FOR MY CAR TO BREAK DOWN AGAIN AND IT PROBABLY WOULD. WHY IS THERE NO RECALL? ACCORDING O VW, THEY DO NOT HAVE ENOUGH PARTS TO HAVE A RECALL. THIS IS ABSURD!

COIL PACK FAILURE - THIS IS A WIDESPREAD PROBLEM WITH NEWER VW AND AUDI MODELS WITH THE 1.8T ENGINES. WHILE VW SAYS IT'S NOT A SAFETY ISSUE - WHAT HAPPENS IF YOU'RE ON A HIGHWAY AT 70MPH WITH A TRUCK RIGHT BEHIND YOU AND YOU SUDDENLY STALL OR LOSE POWER? WHAT ABOUT TURNING IN FRONT OF TRAFFIC AND LOSING POWER OR STALLING?

ENGINE FAILURE DUE TO COMPLETE FAILURE OF 2 IGNITION COILS. CAR DOES NOT GET POWER, OPERATES AT DANGEROUSLY LOW SPEEDS, ESPECIALLY WHEN YOU'RE ON THE HIGHWAY. ACKNOWLEDGED BY DEALER AS A MAJOR PROBLEM WITH 2002 1.8TURBO VW/AUDI ENGINES. MANUFACTURER DEFECT BUT WILL ONLY PERMIT REPLACEMENT OF COILS THAT ARE "BAD" EVEN THOUGH THEY KNOW THE OTHERS MAY GO TOO.

COIL FAILURE IN 1.8T ENGINE. I HAVE A '02 JETTA 1.8T. ONE OF THE FOUR IGNITION COILS DIED WHILE DRIVING. RESULT WAS COMPLETE LOSS OF POWER AND SUDDEN STOP WITHOUT BENEFIT OF BRAKE LIGHTS. THE CAR IS THEN UNDRIVABLE AND NEEDS TO BE TOWED TO A DEALER. THIS IS A HUGE SAFETY ISSUE AS HAD I BEEN MERGING INTO TRAFFIC OR HAD SOMEONE BEEN BEHIND ME, THIS WOULD HAVE CAUSED AN ACCIDENT. VW ACKNOWLEDGES THAT THERE WAS A FAULTY DESIGN AND HAS SINCE REDESIGNED THE PART. THEY ALSO ACKNOWLEDGE THAT AT SOME POINT EVERY COIL WILL FAIL IN A SIMMILAR MANNER. THEY, HOWEVER, REFUSE TO REPLACE THE OTHER THREE PRE-REVISION COILS WITH THE NEW PART UNTIL EACH OF THEM FAILS ON ITS OWN. THEY FURTHER REFUSE TO EVEN SELL THE PART (AS IT IS EASILY FIXED AND WOULD KEEP SOMEONE FROM BECOMING STRANDED IF THEY HAD A SPARE.) THIS IS ABSOLUTELY TERRIBLE. I WILL NEVER BUY ANOTHER VW BECAUSE OF THEY WAY THEY HAVE HANDLED THIS ISSUE. I AM AFRAID TO TAKE MY CAR ANYWHERE OUTSIDE OF A FEW MILES BECAUSE I KNOW THAT I WILL END UP STRANDED AT LEAST THREE MORE TIMES. I DID NOT PAY OVER $20,000 FOR AN UNSAFE AND UNRELIABLE CAR.

PROBLEM WITH COIL PACKS ON 2002 VW JETTA 1.8T. PROBLEM IS WIDESPREAD AND INCAPACITATES VEHICLE. PRESENTS A DANGER TO THE SAFETY OF ANYONE DRIVING THE CAR ON MAJOR PUBLIC HIGHWAYS. PROBLEM IS WIDESPREAD AND A MANUFACTURER RECALL MUST BE MADE!!!

2002 VW JETTA WITH 1.8 TURBO. FAULTY IGNITION COIL REQUIRES DEALER REPLACEMENT. 1) PART ON BACK-ORDER, SO CAR REMAINS UNDRIVEABLE AND IN SHOP FOR UP TO 2 WEEKS. 2) VW POLICY IS TO NOT REPLACE OTHER 3 IGNITION COILS DESPITE KNOWN FAILURE RATE. CAR IS UNDER WARRANTY AND DEALER & VW AMERICA ADMIT THAT PART IS DEFECTIVE, BUT CAR IS NO LONGER DEPENDABLE IN LIGHT OF RISK OF FUTURE COIL FAILURE.

THE ANTI-SLIP RESISTANCE LIGHT COMES ON, INDICATING IT'S NOT ACTIVATED, WHILE DRIVING. CAR JOLTS, WHICH MEANS IT DOES DECELERATION AND SUDDEN ACCELERATION. THE BATTERY LIGHT COMES ON WHILE IN REVERSE. CAR TOTALLY DIES WHEN THIS HAPPENS, DRIVER CAN DO NOTHING EXCEPT BRAKE, IT MEANS NOT STEERING AT ALL.

COILPACK FAILURE ON THE ENGINE. THE PARTIAL ENGINE FAILURE CAUSED THE CAR TO SHAKE VIOLENTLY WHILE DRIVING. IT WAS DIFFICULT TO BRING THE CAR OVER 25 MILES PER HOUR, EVEN ON THE HIGHWAY. AFTER A FEW MINUTES, THE CAR WAS SMOKING AND SMELLED BAD. THE VOLKSWAGEN DEALER TOLD US THAT LOTS OF CARS, PARTICULARLY THE ONES WITH 1.8T ENGINES, ARE HAVING THIS FAILURE. HE SAID THAT VOLKSWAGEN IS AWARE OF THE PROBLEM BUT THAT THE PART IS ON A NATIONAL BACKORDER. OUR CAR WAS IN THE SHOP FOR ALMOST THREE WEEKS.

WHILE TRAVELING ON THE HIGHWAY WITHOUT PRIOR WARNING THE VEHICLE STARTED SHAKING AND VIBRATING AND SHUT OFF. PLEASE FILL IN ADDITIONAL INFORMATION DEALER IS AWARE OF THE PROBLEM. TS

WHILE DRIVING "CHECK ENGINE" STARTED FLASHING, AND THERE WAS A ODOR COMING FROM THE AIR VENTS. THE DEALERSHIP INDICATED AFTER THAT THE NUMBER 2 IGNITION COIL HAD BURNT OUT. A MONTH LATER THE NUMBER 1 IGNITION COIL HAD BURNT OUT. REPLACED PART ON BOTH OCCASIONS. PH