2011 VOLKSWAGEN JETTA Complaints

AFTER EXITING HIGHWAY, I NOTICED SMOKE COMING FROM UNDER THE HOOD. THE ENGINE TEMP. WAS NORMAL SO I DROVE STRAIGHT TO MY DEALERSHIP. WHEN I ARRIVED I NOTICED A STRONG SMELL OF DIESEL FUEL. THE DEALER TOOK THE CAR IMMEDIATELY AND INVESTIGATED, THEY FOUND A FUEL LEAK CAUSED BY A PINHOLE IN THE FUEL LINE AT THE #2 INJECTOR. THEY REPAIRED THE PROBLEM AND RETURNED THE CAR THE NEXT DAY. UPDATED 2/8/12 *CN

TL*THE CONTACT OWNS A 2011 VOLKSWAGEN JETTA. THE CONTACT STATED THAT THE VEHICLE STALLED WHILE MAKING A TURN WITH THE CLUTCH ENGAGED. THE VEHICLE STALLED MORE THAN FIVE TIMES. THE VEHICLE WAS TAKEN TO THE DEALER WHO COULD NOT DUPLICATE THE FAILURE AFTER PERFORMING A DIAGNOSTIC TEST BECAUSE THERE WERE NO ERROR CODES. THE MANUFACTURER WAS NOT CONTACTED. THE FAILURE MILEAGE WAS 2,800.

TL*THE CONTACT OWNS A 2011 VOLKSWAGEN JETTA. THE CONTACT WAS DRIVING APPROXIMATELY 30 MPH, AND CRASHED INTO THE REAR END BUMPER OF THE PROCEEDING VEHICLE. SUDDENLY, FLAMES EMITTED FROM THE FRONT HOOD AREA. THE CONTACT EXITED THE VEHICLE WHICH THEN ENGULFED INTO MASSIVE FLAMES. THERE WERE NO PERSONAL INJURIES. THE FIRE DEPARTMENT EXTINGUISHED THE FIRE AND A POLICE REPORT WAS FILED FOR THE INCIDENT. THE VEHICLE WAS COMPLETELY DESTROYED AND TOWED TO A COLLISION CENTER. THE MANUFACTURER AND INSURANCE COMPANY PLANNED TO PERFORM AN INVESTIGATION TO DETERMINE THE CAUSE OF FAILURE. THE FAILURE MILEAGE WAS UNKNOWN. THE VIN WAS UNAVAILABLE.

WHILE DRIVING THE CAR WITH THE DSG TRANSMISSION IN MANUAL SHIFT (TIPTRONIC) MODE, THE CAR IS SUPPOSED TO DOWNSHIFT AUTOMATICALLY AS THE CAR SLOWS DOWN. I HAVE HAD 2 INSTANCES WHEN THE CAR WOULD SLOW DOWN, THE TRANSMISSION WOULD DOWNSHIFT (AS IT SHOULD) TO 4TH GEAR AND THE INSTRUMENT CLUSTER MULTI-FUNCTION DISPLAY INDICATES 4TH GEAR BUT WHEN I ACCELERATE TO GET THE CAR MOVING AGAIN, THE CAR FEELS LIKE IT IS STUCK IN NEUTRAL, I.E., THE ENGINE REVS BUT THE MOMENTUM DOES NOT INCREASE. SOLUTION: I HAVE FOUND THAT MANUALLY PUSHING THE SHIFTER LEVER DOWN TO SHIFT INTO 3RD GEAR ENGAGES 3RD GEAR AND GETS THE CAR GOING AGAIN. *TR

TL*THE CONTACT OWNS A 2011 VOLKSWAGEN JETTA WAGON. THE CONTACT STATED THAT HE WAS SEARCHING FOR INFORMATION IN THE VEHICLES OWNERS MANUAL ABOUT THE WEIGHT LIMIT FOR THE LATCH SYSTEM USED WHEN INSTALLING A CHILD SEAT. THE CONTACT WAS UNABLE TO FIND ANY INFORMATION. THE MANUFACTURER WAS CONTACTED AND INFORMED THE CONTACT OF THE WEIGHT LIMIT AND STATED THAT DUE TO LEGAL REASONS THE INFORMATION WAS NOT LISTED IN THE MANUAL. THE VIN WAS NOT AVAILABLE.

WHILE DRIVING THE WINDSHIELD WIPERS WOULD RANDOMLY CREEP UP THE WINDSHIELD AND WHEN THE WIPERS GOT ALL THE WAY TO SERVICE MODE, ALL THE DOORS WOULD UNLOCK. THE RADIO WOULD FADE IN AND OUT AND THE WHEN ADJUSTING THE SOUND ON THE RADIO LOUD CRACKING, POPPING AND STATIC SHOULD WOULD COME FROM THE RADIO SPEAKERS. *TR

I HAVE A 2011 VW JETTA SEDAN, PURCHASED IN JANUARY OF 2011. I HAD A FUEL INJECTOR FAILURE, CAUSING DIESEL FUEL TO SPRAY WITHIN THE ENGINE COMPARTMENT OF MY VEHICLE AND FUEL TO LEAK ONTO THE ROADWAY AS I WAS DRIVING. THERE WAS NO VEHICLE WARNING LIGHTS INDICATING ANY FAILURE OR LEAKAGE OTHER THAN A FUEL SMELL. WHEN I PARKED MY CAR IN MY DRIVEWAY AND TURNED OFF THE VEHICLE MY HUSBAND NOTICED FUEL LEAKING OUT OF THE VEHICLE. I AM VERY CONCERNED ABOUT THE SAFETY OF THIS VEHICLE AS THE VEHICLE AND I COULD HAVE CAUGHT ON FIRE AT ANY TIME. *TR

2011 JETTA SPORTWAGEN TDI REAR HATCH HAD A LEAK CAUSING TAILGATE TO FILL WITH WATER. BROUGHT BACK TO THE DEALER THREE TIMES. 1ST TIME-REPLACED WINDOW AND SEAL 2ND TIME-REPLACED THIRD BREAK LIGHT AND GASKET 3RD TIME-SAID THERE WAS A BAD WELD AND REPLACED ENTIRE TAILGATE. THE LEAK RESULTED IN A HIGH AMOUNT OF MOISTURE BEING IN THE CAR, NOW HAVE CONCERNS ABOUT THE ELECTRICAL SYSTEM. VW WILL NOT EXTEND THE WARRANTY ON THE ELECTRONICS, THAT GOT WET. *TR

TL* THE CONTACT OWNS A 2011 VOLKSWAGEN JETTA CC. THE CONTACT WAS DRIVING 30 MPH WHEN HE NOTICED HOW DIFFICULT IT WAS TO SEE THROUGH THE FRONT WINDSHIELD. THE CONTACT STATED THAT THE WINDSHIELD WAS DISTORTED AND CAUSED HEADACHES WHEN DRIVING AT NIGHT OR IN THE DAYTIME. THE CONTACT TOOK THE VEHICLE TO THE DEALER AND THE DEALER REPLACED THE WINDSHIELD. THE CONTACT STATED THAT THE REPLACEMENT WINDSHIELD EXHIBITED THE SAME DEFECT AS THE ORIGINAL WINDSHIELD. THE CONTACT TOOK THE VEHICLE BACK TO THE DEALER A SECOND TIME REGARDING THE WINDSHIELD AND THE DEALER INFORMED THE CONTACT THAT THE WINDSHIELD COULD ONLY BE REPLACED ONE TIME. THE CONTACT WAS CONCERNED THAT THE WINDSHIELD DISTORTION COULD POTENTIALLY CAUSE A CRASH BECAUSE OF THE IMPAIRED VISION. UPDATED 04/25/11 *BF THE CONSUMER STATED THE WINDSHIELD WAS REPLACED AS A GESTURE OF GOODWILL. THE CONSUMER STATED THE NEW WINDSHIELD IS ALSO DISTORTED, ESPECIALLY WHEN MAKING TURNS. UPDATED 04/27/11

I OWN A 2011 VW JETTA WHICH IS EQUIPPED WITH THE NEW INTELLIGENT CRASH RESPONSE SYSTEM (ICRS) WHICH WAS PUT INTO PLACE TO MAINTAIN SAFETY DURING A FRONT END COLLISION BY TURNING CAR OFF, UNLOCKING DOORS, SHUTTING OFF FUEL SUPPLY, AND DISCONNECTING THE BATTERY FROM THE ALTERNATOR. I HAVE CONFIRMED WITH THE SALES MANAGER AT MY LOCAL DEALERSHIP THAT THE SENSORS FOR THIS TO ENGAGE ARE LOCATED IN THE FRONT BUMPER AND THE FRONT DOORS. I WAS STRUCK IN THE REAR AT A SPEED OF 60MPH ON AN INTERSTATE AND THIS SYSTEM ENGAGED. THE RESULT OF THIS ENGAGEMENT ALSO POWERED DOWN MY STEERING AND BRAKES PROVIDING ME NO WAY TO CONTROL MY VEHICLE FROM THE REAR IMPACT. MY VEHICLE SUBSEQUENTLY EXCELERATED TO A VERY HIGH RATE OF SPEED AT WHICH TIME I WAS LUNGED PASSED APPROX 10 CARS OR 25 YARDS WHEN MY TIE ROD BROKEN AND LUNGED ME BACK INTO TRAFFIC AT WHICH TIME A FRONT SIDE COLLISION FINALLY BROUGHT THE VEHICLE TO REST. AFTER RESEARCHING THIS SYSTEM, IT APPEARS ITS INTENTIONS ARE FOR FRONT END IMPACTS AND IS NOT SET TO ENGAGE FROM A REAR IMPACT. HAD I BEEN ABLE TO STEER OR BRAKE MY VEHICLE, THIS LOSS WOULD NOT HAVE BEEN SO DRAMATIC AND SERIOUS IN NATURE. *TR