2002 VOLKSWAGEN JETTA Complaints
View complaints related to 2002 VOLKSWAGEN JETTA. The complaints found here are submitted by actual consumers with first hand experience. There are more than 680 complaints submitted for the 2002 VOLKSWAGEN JETTA. You can submit your own complaint to the NHTSA or call the Hotline, Monday-Friday 8am to 8pm at (888) 327-4236, TTY: (800) 424-9153.
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2002 VOLKSWAGEN JETTA- CARLSBAD, CA
TL* THE CONTACT OWNS A 2002 VOLKSWAGEN JETTA. THE CONTACT WAS DRIVING 35 MPH AND CRASHED INTO THE REAR OF A PRECEDING VEHICLE. THE AIR BAGS DID NOT DEPLOY. THE CONTACT SUSTAINED INJURIES AS A RESULT. THE VEHICLE WAS TOWED FROM THE SCENE AND WAS NOT INSPECTED FOR THE FAILURE NOR REPAIRED. THE MANUFACTURER WAS NOT CONTACTED. THE FAILURE AND THE CURRENT MILEAGE WAS 91,000.
Source: HOTLINE VEHICLE OWNERS QUESTIONNAIRE -
2002 VOLKSWAGEN JETTA- PROVIDENCE, RI
TL* THE CONTACT OWNS A 2002 VOLKSWAGEN JETTA. THE CONTACT STATED THAT WHILE DRIVING 30 MPH, HE LOST CONTROL OF THE STEERING AND WAS UNABLE TO MANEUVER THE VEHICLE. THE VEHICLE WAS TOWED TO THE CONTACT'S RESIDENCE AND WAS NOT TAKEN TO HAVE THE FAILURE DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS 5,074. THE VIN WAS UNAVAILABLE.
Source: HOTLINE VEHICLE OWNERS QUESTIONNAIRE -
2002 VOLKSWAGEN JETTA- RIALTO, CA
MY 2002 VW JETTA TDI HAS MANY ELECTRICAL PROBLEMS. THE ONE THAT MIGHT BE A SAFETY FACTOR IS THE MICRO SWITCHES IN THE DOOR LATCHES. THE DOORS WITH FAULTY SWITCHES DON'T KNOW IF THERE OPEN OR CLOSED. WHEN OPEN THE SAFETY LIGHT ON THE DOOR DOES NOT COME ON TO ALERT ONCOMING VEHICLES THAT A DOOR IS OPEN. IF THE SWITCH STAYS ON WHEN THE DOOR IS CLOSED, THE DOME LIGHTS STAY ON UNTIL THE BATTERY IS DEAD. THE CAR DIES IN THE FREEWAY WHEN RUNNING, IT MIGHT BE AFFECTING THE COMPUTER NOW. THIS HAS TO BE RECALL ITS A SAFETY ISSUE. *TR
Source: NHTSA WEB SITE -
2002 VOLKSWAGEN JETTA- INDIANAPOLIS, IN
TL* THE CONTACT OWNS A 2002 VOLKSWAGEN JETTA. THE CONTACT STATED THAT THERE WAS AN ABNORMAL TICKING COMING FROM UNDER THE DASHBOARD. THE CONTACT TOOK THE VEHICLE TO A MECHANIC AND WAS TOLD THAT TURN SIGNALS AND HAZARD SWITCH WAS FAILING AND NEEDED TO BE REPLACED. THE MECHANIC ADVISED THE CONTACT THAT THERE WAS A RECALL FOR THE FAILURE UNDER NHTSA CAMPAIGN ID NUMBER: 04V584000 (EXTERIOR LIGHTING: HAZARD FLASHING WARNING LIGHTS: SWITCH). THE CONTACT SPOKE WITH THE MANUFACTURER AND WAS TOLD THAT THE VEHICLE WAS NOT INCLUDED IN THE RECALL CAMPAIGN. THE VEHICLE WAS NOT REPAIRED. THE FAILURE AND THE CURRENT MILEAGES WERE 170,000.
Source: HOTLINE VEHICLE OWNERS QUESTIONNAIRE -
2002 VOLKSWAGEN JETTA- CENTER CONWAY, NH
WHEN BACKING OUT OF MY DRIVEWAY MY DRIVERS SIDE AIRBAG DEPLOYED FOR NO REASON. I DIDN'T HIT ANYTHING. NOW THE ENGINE STARTS THEN STALLS. ALL DASH LIGHTS ARE NOW OUT. *JS
Source: NHTSA WEB SITE -
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2002 VOLKSWAGEN JETTA- MONROE, CT
TL* THE CONTACT OWNS A 2002 VOLKSWAGEN JETTA. THE CONTACT STATED THAT THE HEATED SEATS BEGAN TO SPARK AND BURNED A WHOLE IN THE SEAT. THE SEATS WERE REPAIRED UNDER A PREVIOUS MANUFACTURER'S RECALL, BUT THE FAILURE RECURRED. THE DEALER AND THE MANUFACTURER WERE NOTIFIED OF THE FAILURE, BUT THE CONTACT WAS DENIED ANY ASSISTANCE WITH REPAIRS TO THE VEHICLE. THE VEHICLE WAS NOT REPAIRED. THE FAILURE MILEAGE WAS 110,000 AND THE CURRENT MILEAGE WAS 145,000.
Source: HOTLINE VEHICLE OWNERS QUESTIONNAIRE -
2002 VOLKSWAGEN JETTA- HOOD RIVER , OR
TL* THE CONTACT OWNS A 2002 VOLKSWAGEN JETTA. THE CONTACT STATED THAT WHILE DRIVING 25 MPH, THE HEATED SEAT WARMER BURNED THROUGH THE SEAT AND THE PANTS OF THE CONTACT. THE VEHICLE WAS NOT TAKEN TO THE DEALER. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE WHO DID NOT OFFER ANY ASSISTANCE. THE VEHICLE WAS NOT REPAIRED. THE FAILURE AND CURRENT MILEAGE WAS 125,000.
Source: HOTLINE VEHICLE OWNERS QUESTIONNAIRE -
2002 VOLKSWAGEN JETTA- MARLBOROUGH, MA
TRANSMISSION FAILURE RESULTING IN INABILITY TO SHIFT ABOVE THIRD GEAR WITHOUT ALLOWING THE CAR TO WARM UP FOR 20+ MINUTES. SOMETIMES THE TRANSMISSION WILL SLIP OUT OF GEAR AND THE CAR WILL LOSE ALL POWER FROM THE ENGINE. (RPMS DROP TO 0, CAR WILL COAST). *TR
Source: NHTSA WEB SITE -
2002 VOLKSWAGEN JETTA- DALLAS, TX
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
Source: NHTSA WEB SITE -
2002 VOLKSWAGEN JETTA- OCEAN GROVE, NJ
THE CAR BEGAN TO SLIP OUT OF GEAR. EVEN THOUGH THE GAS PEDAL WAS PRESSED, THE CAR WOULD NOT ACCELERATE. THE MECHANIC SAYS THE TRANSMISSION FLUID IS BURNT OUT WHICH INDICATES AN INTERNAL TRANSMISSION PROBLEM. REPAIR ESTIMATES BETWEEN 3500 AND 4000. *TR
Source: NHTSA WEB SITE