2011 VOLKSWAGEN JETTA Complaints

I WAS ON THE HIGHWAY WHEN IT STARTED POURING RAIN. I TRIED TO TURN ON MY WINDSHIELD WIPERS ON THE VW JETTA 2011 AND THEY DID NOT MOVE. I LOST VISIBILITY IN SECONDS AT 50MPH AND THANK GOODNESS, WAS ABLE TO PULL OVER BEFORE ANYONE WAS HURT BUT IT WAS TERRIFYING AND A CLOSE CALL. THE WINDSHIELD WIPERS DON'T WORK IN THE COLD, APPARENTLY, WHICH TO ME SEEMS VERY DANGEROUS!

TL* THE CONTACT CALLED ON BEHALF OF HER DAUGHTER WHO OWNS A 2011 VOLKSWAGEN JETTA. THE CONTACT STATED THAT AFTER STARTING THE VEHICLE, THE VEHICLE FAILED TO OPERATE WITH THE TRANSMISSION IN THE REVERSE. THE VEHICLE WAS TOWED TO AN INDEPENDENT MECHANIC WHO DIAGNOSED THAT THE TRANSMISSION DUAL CLUTCH ASSEMBLY WAS FAULTY AND NEEDED TO BE REPLACED. THE VEHICLE WAS NOT YET REPAIRED. THE LOCAL DEALER VOLKSWAGEN OF NEW PORT RICHEY LOCATED AT 4719 US-19, NEW PORT RICHEY, FL 34652 AND THE MANUFACTURER WERE NOTIFIED OF THE FAILURE BUT, NO ASSISTANCE WAS OFFERED. THE FAILURE MILEAGE WAS 118,000.

I WANTED TO FOLLOW UP ON MY PREVIOUS CLAIM. AS STATED IN MY PREVIOUS NOTE, I NOTICED THE ODOR A FEW MONTHS AFTER PURCHASING MY CAR. A FEW YEARS AFTER I GOT MY CAR, I DEVELOPED A MOLD ALLERGY AND IT WAS GETTING HARDER FOR ME TO BREATHE. THE ONLY TIME THE ISSUE OCCURRED WAS WHEN I WOULD DRIVE MY CAR. SO, I HAD TO GO TO THE ALLERGY DOCTOR. THEY DID A FEW TESTS AND FOUND OUT I HAD A MOLD ALLERGY. A FEW WEEKS LATER, I KEPT SMELLING A SMELL FROM MY AC. I ASKED A FRIEND TO COME AND CHECK ON MY AIR FILTER IN MY CAR. HE PULLED IT OUT AND IT WAS FULL OF MOLD. HE TOLD ME THAT THE CAR WAS RETAINING MOISTURE IN MY A/C UNIT AND THAT IT IS PROBABLY WHAT IS HURTING MY ALLERGIES. WITH THAT BEING SAID, I HAVE TO CHANGE MY FILTER AT LEAST ONCE A MONTH. ONE, TO MAKE SURE THAT IT DOESN'T MOLD. TWO, SO THAT I CAN BREATHE. WITH THAT BEING SAID, MY ALLERGIES BECAME WORSE AFTER I DISCOVERED THE MOLD. I HAD TO GO BACK ON MY ALLERGY SHOTS FOR AWHILE. BECAUSE MY ALLERGIES GOT SO BAD, EVEN WITH MY SHOTS AND OTHER MEDICATION, IT MESSED WITH MY BREATHING. SO, I HAD TO HAVE AN IN OFFICE PROCEDURE TO RELEASE SOME OF THE PRESSURE TO HELP ME BREATHE BETTER. ALL OF THIS TO SAY, VW KNOWS THAT THERE IS AN ISSUE WITH THEY AC SYSTEM HOLDING MOISTURE AND IT MAKING THE CAR HAVE A MOLDY SMELL TO IT. THIS IS DANGEROUS FOR PEOPLE WITH ALLERGIES AND WE SHOULD NOT HAVE TO SUFFER, DUE TO A MANUFACTURERS CARELESSNESS. I FEEL AS IF THEY SHOULD REACH OUT TO ANYONE WITH AFFECTED VEHICLE OWNERS AND FIGURE OUT A SOLUTION TO THIS MATTER. I LOVE MY VOLKSWAGEN AND I WANTED TO LOOK INTO PURCHASING ANOTHER ONE, HOPEFULLY AN SUV TYPE, IN A FEW YEARS. BUT, IF THEY CANNOT FIX THIS ISSUE, I MAY NEVER LOOK INTO THEM AGAIN. MY HEALTH IS FAR MORE IMPORTANT TO ME. SO, I WILL BEGIN MY SEARCH FOR AN ADDITIONAL VEHICLE, WHILE WORKING ON MY VW, AS WELL.

HELLO. THERE IS AN ISSUE WITH MY 2011 VW JETTA'S AC SYSTEM. THERE IS AN AWFUL ODOR. IT SMELLS MOLDY AND MUSTY(MUSKY). I WENT TO A DEALER AND THEY TOLD ME TO CHANGE MY AIR FILTER AND A FEW OTHER THINGS. IT WORKED FOR ABOUT 4 DAYS AND THE SMELL CAME RIGHT BACK. I HAVE TALKED TO OTHER JETTA AND A PASSAT OWNER ONE 2012 AND ONE 2013, THEY ALSO HAVE THE SAME ISSUE. AT FIRST MY CAR HAD A BURNING SMELL COMING FROM THE SYSTEM WHEN I STARTED MY CAR AND TURNED THE AIR ON. A FEW MINUTES LATER AN ODOR FILLED MY VENTS. THIS HAPPENED AFTER I PURCHASED MY CAR IN 2013. ABOUT 6 MONTHS LATER. I HAVE CONSTANTLY CHANGED THE FILTERS AND WILL BE GETTING A NEW AIR COMPRESSOR SOON, BUT. I WAS TOLD THAT IT MAY NOT HELP THE SMELL FROM THE SYSTEM. I HAVE BEEN ONLINE SEARCHING TO SEE IF ANY OTHER VW OWNERS HAVE HAD THIS ISSUE AND IT LOOKS LIKE IT IS PREVALENT IN VW VEHICLES FROM AT LEAST 2009-2014. I WOULD HAVE SEARCHED MORE, BUT THERE WERE SO MANY COMPLAINTS FOR VEHICLES MADE THAT I WAS OVERWHELMED. THIS WAS THE FIRST CAR THAT I PURCHASED MYSELF AND I WANTED TO KEEP IT AS LONG AS IT WOULD HOLD OUT. I AM AT OVER 144,000 MILES AND I LOVE THE CAR. I'M WORKING ON CHANGING OUT COMPONENTS THAT HAVEN'T EVEN MESSED UP YET, BECAUSE I KNOW THEY WILL EVENTUALLY. I WANT TO KEEP THIS CAR FOR AS LONG AS I CAN. BUT, I HAVE TRIED EVERYTHING TO FIX THE ODOR AND FOR ME TO FIND OUT THAT THERE IS NOTHING THAT VW CAN DO TO FIX IT, BREAKS MY HEART. HAD I KNOW THAT THIS WAS AN ISSUE WHEN I PURCHASED THIS CAR, I WOULD HAVE NEVER PURCHASED IT. PLEASE LOOK INTO THE CLAIMS OF VW OWNERS ON MULTIPLE WEBSITES. IF YOU NEED A LIST OF WEBSITES, I CAN SEND YOU AN EMAIL OF ALL OF THE ONES THAT I WAS ABLE TO FIND. I ALSO HAVE A CAR FAX FOR MY VEHICLE SOMEWHERE. IT STATES THAT THE VEHICLE NEVER HAD ANY WATER DAMAGE OR ANYTHING LIKE THAT TO WARRANT THE ISSUE IN THE AC SYSTEM. I CAN SEND IT TO YOU IF YOU NEED IT. JUST SEND AN EMAIL.

I BOT W/ ONLY 40,000 MILES APPROX. I DRIVE ALOT. ITS ABOUT 70,000 NOW. ONE TIRE SENSOR IS OUT AND THE PERSON AT FRIRESTONE SAID THEYLL GO OUT AGAIN AND ITS HARD TO KNOW WHICH TIRE IT IS. THE ELE TRICAL IS A MESS. I FINALLY TOOK IT TO MY MECHANIC. IT IS DEFNITELY ELECTRICAL. THIS CAR IS NOT A GOOD VALUE AS EVERYTHING BREAKS ON IT AND I DONT SPEED AND ADD ADDITIVES AND B\'BABY" IT. I'M 62. IT HAS TO LAST. BUT IT IS NOT. I SEE THERES RECALLS FOR IT CONCERNING ELEECTRICAL, YET THE DEALER SAYS NO NEVER HA DA RECALL. THE NIGHT HALF MY LIGHTS WENT OUT WAS AFTER THANKSGIVING AS I WAS TRAVELING THE GRAPEVINE IN CAL. I WAS LUCKY NOT TO BE IN AN ACCIDENT

MY TIRED WAS PUNCTURED AND THE TIRE PRESSURE INDICATOR LIGHT DID NOT COME ON AT ALL. THE SEATBELTS NEVER RETRACT AFTER TAKING THEM OFF THEY JUST HANG THERE. SOMETIMES WHEN I LOCK THE DOORS THE ALARM DOES NOT SOUND OFF INDICATING THE ALARM IS SET, ALSO MY HORN WORKS WHEN IT WANTS TO BUT NEVER WHEN IT SHOULD, FOR INSTANCE THERE WAS A CAR COMING UP THE STREET THE WRONG WAY AND MY CAR FAILED TO CREATE SOUND FROM THE HORN FOR ME TO ALERT THE OTHER DRIVER. MY CAR COULD BE IN MOTION OR STATIONARY NONE OF THE ABOVE WORKS, MY BRAKES HAVE WENT OUT A FEW TIMES WHILE I WAS IN MOTION IN THE MIDDLE OF THE HIGHWAY AS WELL. THESE ISSUES HAVE BEEN HAPPENING WAY BEFORE THE DATE I LISTED BELOW BUT I JUST THOUGHT THESE WERE NORMAL ISSUES I NEED TO GET FIXED ON MY OWN BUT WHO KNEW IT WAS A RECALL ISSUE ALL ALONG.

TL* THE CONTACT OWNS A 2011 VOLKSWAGEN JETTA. THE CONTACT STATED THAT THE VEHICLE STALLED WITHOUT WARNING WHILE STOPPED AT A STOP SIGN. THE CONTACT MOVED THE VEHICLE ONTO THE ROAD SHOULDER AND RESTARTED THE VEHICLE. THE FAILURE RECURRED SEVERAL TIMES. THE CONTACT HAD PREVIOUSLY TAKEN THE VEHICLE TO STEVE WHITE VOLKSWAGEN (100 DUVALL DRIVE GREENVILLE, SOUTH CAROLINA, 29607, (864) 288-8300) TO BE DIAGNOSED. THE FAILURE CODES RETRIEVED INDICATED FAILURES WITH THE CAMSHAFT POSITIONING SENSOR AND CAMSHAFT ADJUSTER. THE CAMSHAFT ADJUSTER AND CAMSHAFT SENSOR WERE REPLACED HOWEVER, THE FAILURE PERSISTED. THE VEHICLE WAS TAKEN BACK TO THE SAME DEALER TO BE DIAGNOSED. THE CONTACT WAS INFORMED THAT THE PREVIOUS PARTS THAT WERE REPLACED, NEEDED TO BE REPLACED A SECOND TIME. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURES. THE APPROXIMATE FAILURE MILEAGE WAS 60,000. *LN*DT CONSUMER STATED FAILURE HAS RECURRED MULTIPLE TIMES.*JB *AS

THE RIGHT REAR SEAT BELT FAILS TO RETRACT. THE SEAT BELT WAS PULLED OUT TO BUCKLE AND FAILED TO RETRACT TO FIT THE PASSENGER. IT IS ALL THE WAY OUT AND CANNOT BE USED.

MY PASSENGER AIR BAG LIGHT WENT OFF ON THE DASHBOARD AND MY HORN NO LONGER WORKS. THIS ALL HAPPENED IN THE SAME MONTH.

WHEN I USED THE HORN MY ENGINE DIED AND CAR WOULD NOT START BACK UP. I WAS DRIVING ON THE HIGHWAY AT THE TIME.