2001 VOLKSWAGEN JETTA Complaints

VEHICLE WAS REAR-ENDED AND THE FRONT PASSENGERS SEAT BELT FAILED TO LOCK UP. DEALER/MANUFACTURER WERE NOTIFIED.*AK *JB

TRUNK ON VEHICLE WILL AUTOMATICALLY UNLOCK BY ITSELF WHETHER CONSUMER IS DRIVING OR NOT. CONTACTED DEALER, AND THE DEALER COULD NOT FIND CAUSE OF PROBLEM. *AK

ALL MAJOR PROBLEMS HAVE BEEN TAKEN CARE OF QUITE WELL, HOWEVER I HAVE HAD A CONSTANT CREAKING NOISE IN BOTH DRIVER'S AND PASSENGER'S DOOR AS WELL AS A KNOCKING NOISE FROM THE FRONT OF THE VEHICLE. THIS WAS ORIGINALLY REPORTED AT 7,000 MILES AND 7 TRIPS TO THE DEALER LATER AND 13,000 MILES LATER NEITHER PROBLEM HAS BEEN RESOLVED.*AK

FRONT BUMPER GROUND EFFECTS ARE OBVIOUSLY DESIGNED TOO LOW. BESIDES SCRAPING IN DRIVEWAYS, THE BUMPER HAS BEEN PULLED OFF SEVERAL TIMES WHEN LEAVING A PARKED SPACE WITH A CONCRETE 'TIRE BUMPER'. THESE WERE OBVIOUSLY MEANT TO STOP THE TIRES OF THE CAR, AND NOT PULL THE WHOLE BUMPER OFF. THE DEALER CHARGED ME TO REPLACE THE PLASTIC LINING, WHICH WAS PULLED FROM THE BUMPER AND HAD WORN AGAINST THE TIRE. THE BUMPER IS NO LONGER SECURELY FASTENED AS THE PARTS ARE WEARING DOWN. CORPORATE WAS OF NO HELP AND WOULD NOT REIMBURSE OR SUGGEST A COURSE OF ACTION TO AVOID FUTURE PROBLEMS. I WILL NOT BE KEEPING THIS CAR THROUGH THE TERM I EXPECTED AND WILL NOT RECOMMEND ONE TO ANYONE SHOPPING. TOO BIG OF A HASTLE TO DEAL WITH. FORTUNATELY I DIDN'T GET THE SPORT SUSPENSION, WHICH WOULD HAVE THE BUMPER EVEN LOWER TO THE GROUND. IT'S NOT A FARRARI, FOR PETE'S SAKE.*AK

I HAVE BEEN TOLD BY THE LOCAL DEALERSHIPS THEY CANNOT LOOK AT/REPAIR THE REMAINING WINDOWS UNTIL IT ACTUALLY FAILS. I HAVE CONTACTED VOLKSWAGEN'S CUSTOMER CARE DEPARTMENT, AND THEY STATED THAT "THIS IS WHY CARS COME WITH WARRANTIES" AND THAT IT WAS MY PROBLEM, NOT THEIRS. I HAVE RECEIVED TERRIBLE SERVICE FROM VOLKSWAGEN FOR VARIOUS OTHER MINOR DEFECTS IN ADDITION.NO SAFETY DEFEC TLISTED. *AK

WINDOWS ON DOORS KEEP FALLING DOWN. HAD TAKEN TO DEALER, AND WAS INFORMED THAT REGULATOR FOR WINDOWS WAS BROKEN & NEEDED REPLACING. PROBLEM WITH WINDOWS STILL EXIST AFTER REPAIRS.*AK

CONSUMER WAS INVOLVED IN A 50MPH FRONT END COLLISION. FRONT PASSENGER AND DRIVER SIDE AIRBAGS FAILED TO DEPLOY. *AK ONE PERSON WAS INJURED IN THE ACCIDENT. *SLC

VEHICLE WAS INVOLVED IN A FRONTAL COLLISOIN AT 50MPH, UPON IMPACT, AIR BAGS DID NOT DEPLOY, RESULING IN MINOR INJURIES TO DRIVER. DEALER WILL BE NOTIFIED. PLEASE PROVIDE ADDITIONAL INFORMATION. *AK

VEHICLE WAS TAKEN IN FOR A ROUTINE OIL CHANGE. BRAKE PADS WERE WORN OUT. THERE WAS METAL TO METAL NOISE, AND ROTORS WERE RUINED. DEALER SAID THAT REAR BRAKE PADS AND ROTORS NEEDEDTO BE REPLACED. *AK

VW DEALER REFUSES TO PROVIDE A SOLUTION TO THIS PROBLEM, NOR DO THEY RECOGNIZE THE BRAKE FAILURES. THE VEHICLE'S FUEL INJECTORS HAVE NOT BEEN REPAIRED AND WAS SERVICED ON 11-28-01 BY THE DEALER. THEY REFUSE TO COOPERATE WITH ME IN WORKING THESE MATTERS OUT IN A FAIR MANNER. *AK