2002 VOLKSWAGEN JETTA Complaints

View complaints related to 2002 VOLKSWAGEN JETTA. The complaints found here are submitted by actual consumers with first hand experience. There are more than 680 complaints submitted for the 2002 VOLKSWAGEN JETTA. You can submit your own complaint to the NHTSA or call the Hotline, Monday-Friday 8am to 8pm at (888) 327-4236, TTY: (800) 424-9153.

  • 2002 VOLKSWAGEN JETTA
    - RICHFIELD, MN

    WHILE TRAVELING ON THE HIGHWAY THE VEHICLE WILL SHAKE AND VIBRATE DUE TO THE IGNITION COIL SPRING. DEALER IS AWARE OF THE PROBLEM. PLEASE PROVIDE ADDITIONAL INFORMATION. PH

    Source: HOTLINE VEHICLE OWNERS QUESTIONNAIRE
  • 2002 VOLKSWAGEN JETTA
    - NEW YORK, NY

    IGNITION COILS OF A 2002 VW JETTA 1.8T "BURNED OUT" ACCORDING TO THE DEALER. HE INFORMED ME THIS IS A KNOWN AND WIDESPREAD ISSUE. THIS CAUSES THE CAR TO BEHAVE IRRATICALLY, CAUSING MY VEHICLE TO LUNGE FORWARD WHILE IDLING AT A RED LIGHT, AND VIBRATE VIOLENTLY WHILE DRIVING AT 20 MPH ON MY RESIDENTIAL STREET. AFTER DOING RESEARCH ON THE INTERNET TALKIGN TO THE TOW TRUCK DRIVER WHO TOWED THE CAR TO THE DEALERSHIP, AND INFORMATION FROM THE DEALERSHIP'S MECHANIC, I HAVE FOUND THAT A LARGE NUMBER OF OTHER OWNERS HAVE HAD THIS SAME PROBLEM WITH THIS PART. VW NORTH AMERICA WILL NOT ISSUE A RECALL VOLUNTARILLY, AND THIS COULD CAUSE A SERIOUS OR FATAL DRIVING CONDITION IF THIS HAPPENS WHEN TRAVELLING AT HIGHWAY SPEEDS AND THE CAR BEGINS TO VIOLENTLY SHAKE AND VIBRATE AS IT DID WHEN I WAS DRIVING, AND I FEEL THAT IT WARRANTS FURTHER INVESTIGATION BY THE NHTSA TO SEE IF AN ACROSS THE BOARD RECALL IS NECESSARY TO PROTECT BOTH OWNERS OF THESE VEHILCLES, AS WELL AS THOSE WHO SHARE THE ROAD WITH US. I HAVE BEEN TOLD THAT DUE TO THE LARGE NUMBER OF PEOPLE WHO HAVE HAD THE SAME PROBLEM THAT VOLDWAGEN CANNOT GET ENOUGH OF THESE COILS TO REPLACE IN THOSE OF US WHO NEED THEM, LET ALONE A RECALL DUE TO THE SHEER NUMBERS OF PEOPLE WHO ARE BREAKING DOWN DUE TO THIS... THIS REALLY SHOULD BE LOOKED INTO BEFORE IT KILLS SOMEONE .

    Source: NHTSA WEB SITE
  • 2002 VOLKSWAGEN JETTA
    - COLUMBIA, MD

    COIL PACK FOR 2002 VOLKSWAGEN JETTA GLI (ENGINE: 24V VR6) WENT BAD. CAR NO LONGER ABLE TO BE DRIVEN AND IS AT SERVICE DEALERSHIP FOR INDEFINATE AMOUNT OF TIME BECAUSE REPLACEMENT PARTS ON NATIONAL BACKORDER.

    Source: NHTSA WEB SITE
  • 2002 VOLKSWAGEN JETTA
    - HUNTSVILLE, AL

    COIL PACK FAILURE WHILE ACCELERATING TO GET ONTO HIGHWAY. SEEMS TO BE A WIDESPREAD OCCURENCE.

    Source: NHTSA WEB SITE
  • 2002 VOLKSWAGEN JETTA
    - FOREST HILLS, NY

    WHILE DRIVING AT ANY SPEED AND WITH NO WARNING ENGINE CHECK LIGHT WOULD COME ON; THEN, VEHICLE WOULD SHUT OFF. DEALER NOTIFIED. TS...*AK

    Source: HOTLINE VEHICLE OWNERS QUESTIONNAIRE
  • 2002 VOLKSWAGEN JETTA
    - REDMOND, WA

    TWICE NOW, A SINGLE IGNITION COIL HAS FAILED ON MY 2002 VW JETTA 1.8T THIS RESULTS IN IMMEDIATE FAILURE OF THE CAR TO HAVE SUFFICIENT DRIVING POWER, PREVENTING THE CAR FROM BEING DRIVEN ANY FURTHER. THE COMPANY HAS NOT RECALLED THEM _YET_ HOWEVER THOUSANDS OF US ARE HAVING THE SAME PROBLEM. MY BIGGEST COMLIANT IS THAT THEY WILL ONLY FIX ONE COIL AT A TIME, VIRTUALLY GUARANTEEING THAT WE WILL BE STRANDED 2 MORE TIMES IN THE NEXT FEW WEEKS.

    Source: NHTSA WEB SITE
  • 2002 VOLKSWAGEN JETTA
    - ST. PAUL, MN

    MY 2002 VW JETTA 1.8T ENGINE STARTED TO RUN ROUGH, CHECK ENGINE LIGHT BEGAN TO BLINK, AND CAR SMELLED FOUL LIKE BURNING RUBBER AND SULFUR. ENGINE POWER WAS SIGNIFICANTLY REDUCED. I WAS IN BUSY TRAFFIC, BUT FORTUNATELY, WAS ABLE TO PULL OVER SAFELY. HAD CAR...... TOWED TO VW DEALER. NO SURPRISE- FAULTY IGNITION COIL. ALTHOUGH THIS IS KNOWN TO BE A BAD PART, DEALER STATED THAT VW WOULD NOT REPLACE ALL 4 COILS, JUST THE BAD ONE, BECAUSE THE COMPUTER CODE ONLY INDICATED ONE BAD COIL. DEALER SAID THAT VW DOESN'T HAVE ENOUGH REPLACEMENT PARTS TO REPAIR ALL 4. JUST WAITING FOR THE OTHERS TO FAIL...HOPEFULLY IN A SAFE LOCATION.

    Source: NHTSA WEB SITE
  • 2002 VOLKSWAGEN JETTA
    - CORVALIS, OR

    WHILE TRAVELING ON THE HIGHWAY AND WITHOUT PRIOR WARNING, VEHICLE SHUT DOWN AND WOULDN'T RESTART. PLEASE FURNISH ADDITIONAL INFORMATION DEALER IS AWARE OF THE PROBLEM.*JB

    Source: HOTLINE VEHICLE OWNERS QUESTIONNAIRE
  • 2002 VOLKSWAGEN JETTA
    - SAINT LOUIS PARK, MN

    ON A VERY COLD NIGHT, I PULLED OUT OF A PARKING LOT AS NORMAL WHEN THE CAR LOSS ACCELERATION AND THE ENGINE LIGHT STARTED FLASHING. THE CAR WAS TOWED TO VW DEALER FOR REPAIRS. VW SERVICED THE CAR UNDER WARRANTY AND REPLACED THE FAULTY IGNITION COIL. MY RESEARCH OF THE ISSUE ONLINE, HOWEVER, IMPLIES THAT THE REMAINING ORIGINAL IGNITION COILS IN THE ENGINE ARE ALSO LIKELY TO FAIL AND VW WILL NOT REPLACE THEM UNTIL THEY ACTUALLY FAIL. (HTTP://WWW.AUTOWEEK.COM/SEARCH/SEARCH_DISPLAY.MV?PORT_CODE=AUTOWEEK&CAT_CARNEWS&CONTENT_CODE=08716829&SEARCH_TYPESTD&SEARCH_ID=897428&RECORD=1). CONSIDERING THIS IIS A KNOWN VULNERABILITY THAT HAS OCCURRED IN A GREAT NUMBER OF THESE CARS, I WOULD LIKE TO SEE THE CAR RECALLED FOR A MORE PERMANENT FIX. *PH **DIMSII IVOQ ENTRY POSTED AFTER 12/12/02 CUT OVER TO ARTEMIS**770838

    Source: CONSUMER LETTER
  • 2002 VOLKSWAGEN JETTA
    - BOSTON, MA

    WHILE DRIVING, VEHICLE SHUT OFF WITHOUT NO WARNING, CONSUMER TOOK THE VEHICLE TO THE DEALER, AND CONSUMER WAS INFORMED THAT THE IGNITION COILS WERE DEFECTIVE. PLEASE PROVIDE ANY FURTHER INFORMATION.*JB

    Source: HOTLINE VEHICLE OWNERS QUESTIONNAIRE